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Washington
1 review
3 helpful votes
Follow Frederick H.
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My spouse (age 77) went to a convention. The two days she was there, Life360 showed her Iphone6 going into a nearby mall parking lot around 10:30 pm. The phone next appeared at another point in the same parking lot around 4 am. It stayed in the parking lot and finally returned to her room around 8 am, when she and the lady she was sharing a room with got up and she removed her phone from the charger where it had been plugged in all night. Essentially the same story for both nights. This is total bull$#*!.

I have subsequently walked through our neighborhood (2 miles a trip) on several occasions since she returned home. I carried both her Iphone and my Android. The app seems to know when I am moving, It gets beginning and ending point accurate, but hasn't a clue the actual route I followed. Have doubled back on my self, changed routes, stopped long enough for the app to hopefully catch up. Good luck with that. This morning I stopped on the beach two blocks from my house and after 5 minutes, learned that I had been there since 6:30 pm last night. Really?

Eventually it did catch up, but since I am foot traffic, how long does it take?

I will say that for routine trips, it will track driving trips to and from church, work, etc. So if it is only good while you are moving - 35mph or better, how reliable can it be.
And under overcast skies, forget it. It's best guess until the weather clears.

Date of experience: May 20, 2017
Colorado
1 review
15 helpful votes
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Our family of 4 has used this app for the past 3 years. With two teenage boys, it has been life saving at times. It has brought peace of mind and awareness when most needed. A month ago, I would have given it 4-5 stars. It was occasionally inaccurate with location but would fix itself in a matter of a few minutes. The app went through an automatic "update" about 3 weeks ago and has been nothing but a hot mess. The alerts for people arriving/leaving a saved location, runs 15-90 minutes behind real time. It will alert more than one time for the same thing. It used to give you the ability to pull up family members and see a visual time line from when they left home, to when they arrived at a location, with a circle and the number 1. Then the next travel line, with a circle and the number 2... and so on. So at the end of the day, you could see your child's traveled path cleanly and concisely. NOW it gives you the travel lines, in no particular/directional order and has a small dot for every time the vehicle stops for more than a few seconds. NOW, at the end of the day you see a bunch of lines you can't make sense of and 20-40 small dots (in no sequential order). You can't tell the difference from a true destination "stop", to a red light stop, sitting traffic stop, drive through stop. If you want to try and solve the screen full of lines and dots, you better allow a couple of hours. Useless

Date of experience: April 27, 2019
Illinois
1 review
14 helpful votes
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KARMA
October 18, 2016

I don't believe the app is entirely incorrect. I think people use it as an excuse. My husband and I have had the app for almost a year. It shows him in the direct route of work but always stopping for 7 to 15 minutes suposeably stuck in traffic. Then I hear traffic is bad, there was an accident, the train etc...
It's very sad that a tramp cannot find her own man and has to be such a home wrecker and that two people have to lie and comit infidelity constantly. Granted I don't blame her totally. I blame my husband. I've been nothing but good to him and have made his dreams come true. I just wish they would stop the games and he needs to pick and choose now. I have wasted so much time and money on him. When ever I question him about why he us stopped he turns the tables and starts blaming me and my jealousy. Then he says you know this isn't accurate. Now this last week he left the house and it showed 10 minutes of a jump before it tracked him. I believe he had his phone turned off. The phone never jumps as soon as you leave the house. Then it showed him being stuck by a park for 20 minutes which is on the way to work off the road. What a SNAKE. Now I find out that he is probably messaging and talking to her on Jabber I am still not sure what Jabber is. Is it like IM Messenger? I am so sick to my stomach over this. We just got back from a lovely trip and to do this!

Date of experience: October 17, 2016
Minnesota
1 review
0 helpful votes
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After they have you money the is no customer service, I was unable locate my son or teenage son. Multiple emails sent requesting assistance, advised me to request a refund through apple the would not help. No refund was issued, apple Corp advised me to get my refund from LIFE360, the are part of TicTok a China software company. Why in Gods name are we downloading a China software application in our phones? Do NOT PURCHASE THIS SOFTWARE APPLICATION.

Date of experience: June 6, 2021
Oklahoma
1 review
0 helpful votes
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DONT GET IT
May 4, 2020

It will hack you and is terrible. It ruins relationships with parent's. It over all sucks, i am a parent and im warning other parents out there not to get it.

Date of experience: May 4, 2020
GB
1 review
1 helpful vote
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Very unpredictable
November 2, 2018

For no rhyme or reason it chooses not to update status. Very frustrating... my wife waa on way to station. Full mobile coverage. But the app decided not to update status even after trying 15 mins

Date of experience: November 2, 2018
Florida
1 review
10 helpful votes
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Daniel F. I couldn't agree with you more! I ABSOLUTELY HATE this app. My wife is constantly asking me, why I don't call her when I go outside on a break at work, because Life 360 is "Sooooooo accurate" This App is a complete joke. If you're in a relationship that you cherish, DO NOT DOWNLOAD Life 360, or it could end up ruining it all!

Date of experience: January 23, 2021
Michigan
1 review
6 helpful votes
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Worst app I've ever used works randomly and also says I'm places I've never been says I'm down the street when I'm at home says I've left when I haven't and is tearing my relationship apart DO NOT DOWNLOAD!

Date of experience: August 5, 2019
Maryland
1 review
9 helpful votes
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Very innacurate
August 16, 2018

Apparently when I am at the gym, I am in California. I live in Wyoming. This app is very inaccurate on many occasions and sometimes it will not move at all even when you are somewhere far away

Date of experience: August 16, 2018
California
1 review
15 helpful votes
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The whole idea of installing this program was to rebuild trust in my marriage... this program falsly indicated my texting at all hours of the night and morning to roughly 5 address locations in an approximately 200 mile radius of me. The number part of these addressed are non- existing, however the street name, city zip are all on the map. The program also falsly stated my logging on and off several times! When I called their support, the rep walked me threw some of my set-up that could have made a problem. I GOT THE SAME READINGS AGAIN! When my spouse called to inquire on this, the life360 tech indicated this was an ACCURATE READING! I'm devistated! I'm in bed, asleep! I feel like I need to go spend an insane amount of money to prove the inaccurate readings off my phone! Now I look even more guilty because I turned off my location and don't join my circle anymore... WHAT'S THE POINT? IT MADE THINGS WORSE!

Date of experience: June 19, 2015

Overview

Life360 has a rating of 1.7 stars from 501 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 95th among Parenting sites.

service
59
value
53
shipping
28
returns
28
quality
56