• LifeCell Cream

LifeCell Cream

Is this your business?
Write a Review

Overview

LifeCell Cream has a rating of 2.0 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LifeCell Cream most frequently mention credit card, and free trial problems. LifeCell Cream ranks 188th among Anti Aging sites.

  • Service
    36
  • Value
    37
  • Shipping
    37
  • Returns
    30
  • Quality
    36
  • Full refund
  • 30-day money-back guarantee
  • Yes
  • Yes
  • Yes
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
17
See all photos
How would you rate LifeCell Cream?
Top Positive Review

“Wonderful products!”

Sharon W.
6/14/23

I've been using Lifecell skincare products for approximately 2 yrs now. I currently use the all-in-one face cream, the eye cream, BB cream and the face wash. I have the subscription but occasionally have some products remaining when it's time for my next shipment. Lifecell staff are so accommodating, in that they always delay my shipment for a further month once I've requested them to. Overall I highly recommend them & their products. Their creams really work!

Top Critical Review

“WASTE OF MONEY”

Stephanie A.
2/15/24

I purchased LifeCell specifically for dark circles under my eyes. I truly believe you get what you pay for. Since this is on the pricey side and many of the before/after pictures showed results, I took a chance DESPITE knowing this could and likely be a FAIL. I used this product daily, as instructed, and saw ZERO RESULTS.

Reviews (90)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (19)
Thumbnail of user marithelenen
Norway
1 review
37 helpful votes
  • Send Message
September 25th, 2020

Now lifecell comes in my post bag every month extremely expensive via pay pal and works for nothing! Can't manage to stop the deliverance. No address for retourn

Thumbnail of user johnm11576
California
1 review
6 helpful votes
  • Send Message
February 9th, 2023
Verified purchase

I ordered this for a trial and found the product excellent. I did make the error of not noticing that I was subscribing for regular shipment. That never works for me because I use half, or less, of the amount of product that companies seem to think is the right amount. I have been using skin care products for years and was taught to press a small amount into the skin. I have always gotten great results by using this method of application. When I called to cancel the subscription, the agent was not very pleasant and subsequent emails even less so, but that has nothing to do with the product, or the company for that matter. I persisted and let him know that his attitude was not acceptable. Now, back to the product: daily use has been very effective, so much so that I am going to reorder and try their hair care products. Let me give the company a bit of advice: do not assume that people know how to use a product...even one as simple as face cream. Most people will do only a superficial application and will assume rapid results. They need to be taught proper use. They should also be reminded that it has taken many decades of neglect, bad habits and improper care, for those nasty blotches to appear. It is unreasonable to expect they will disappear in a month or two. I had one scarred spot where a dermatologist had twice removed a dark spot with liquid nitrogen. After 60 days of proper consistent use, it is almost gone, By the way, my 78th birthday is a month away and even my dermatologist is impressed with the clarity of my skin.

Products used:
Lifecell All-in-One Anti-aging treatment

Service
Value
Shipping
Quality
Thumbnail of user juanp294
Illinois
1 review
5 helpful votes
  • Send Message
March 5th, 2021

But if you don't read the terms and conditions you're paying more than double,
You can find her a present their way less price even their own product is less than half price on Amazon

Thumbnail of user blaker63
Illinois
1 review
9 helpful votes
  • Send Message
August 24th, 2020

They say there's a money back guarantee but it's a lie they will take money from your account then start making a bunch of excuses as to why they can't refund it. And it doesn't even work.

Thumbnail of user daliaf5
Switzerland
1 review
17 helpful votes
  • Send Message
June 10th, 2020

As soon as i send the first payment of the free trial, my credit card was changed with US Dollars 189 as well. I cancelled immediately and should get the payment back. Will wait

Thumbnail of user kimm1754
New York
1 review
0 helpful votes
  • Send Message
May 18th, 2022

I will be definitely ordering from LifeCell. Great service and great product. I bought many time buying online feels like wonderful service and good quality items. Well done and thank you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gabrielav88
Florida
1 review
6 helpful votes
  • Send Message
December 17th, 2022

The cream is a total scam! Do not buy it! Pay attention! Do not buy it, don't waste your money, you won't get your money back and you will pay for shipment if you want to return it. Believe me

Tip for consumers:
don't buy it, doesn't work

Products used:
lifecell

Service
Value
Shipping
Returns
Quality
Thumbnail of user terrellc52
Florida
1 review
0 helpful votes
  • Send Message
May 20th, 2022

Great Customer Care Highly recommended to all. Thank you so much LifeCell, more than the product I love the customer care experience with you guys. I feel so supported always!

Products used:
cream

Service
Value
Shipping
Returns
Quality
Thumbnail of user sm796
Canada
1 review
9 helpful votes
  • Send Message
August 11th, 2022

This company is a joke, don't trust them, don't enroll in a "free trial". Save yourself the headache, this company is misleading and product lacks results.

Thumbnail of user diannes376
Texas
1 review
0 helpful votes
  • Send Message
May 15th, 2022

Life Cell have really awesome customer service and quality products. Love the products and customer service is great! Highly recommended to my friends and family.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jesusp175
Texas
1 review
4 helpful votes
  • Send Message
October 1st, 2022

I got a "free trial" of this cream (I just needed to pay for the shipping). Well, not only they charged me for the "free" cream, but also they suscribed me, and I was charged with 149 dollars every two months for 3 times. It seems that they have a clausule (in a tiny size) written in a complex language for the subscription, and you have to scroll down to see it.
PLEASE, DO NOT APPLY FOR ANY FREE TRIAL OF ANY PRODUCT OF THIS COMPANY.
Talking about the cream, it´s ok, but it´s absolutely overpriced. You can have creams much better and cheaper, particullarly European brands (the organic ones are the best).
I don´t recommend this product at all!

Thumbnail of user giovannar26
Australia
1 review
41 helpful votes
  • Send Message
January 3rd, 2023

Sent an authorised shipment - returned item - told me they received it -didn't refund me - thieves and scammers - please don't buy from them

Service
Shipping
Returns
Quality
Thumbnail of user ginnys87
Arizona
1 review
25 helpful votes
  • Send Message
August 27th, 2023

I just bought a trial cream for my daughter and within one minute Life Cell charged me $189.00 for body butter which I never authorized. DO NOT BUY FROM THEM BECAUSE THEY ARE SCAMMERS

Tip for consumers:
Do not order anything from Life Cell. They will just scam you

Products used:
I was SCAMMED by Life Cell. I was purchasing a trial cream for my daughter and immediately after I was charged $189.00 for body butter which I didn't authorize. Watch out because this company is FRAUD and will charge your card

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnkayh
West Virginia
2 reviews
6 helpful votes
  • Send Message
March 1st, 2022

Didn't receive any product but was billed 189.$ and 149&
Avoid this website!
If it were true - it wouldn't be on line only
Stay far away

Tip for consumers:
Avoid
Fraud
Didn’t receive

Service
Value
Shipping
Returns
Thumbnail of user wilberto7
New York
2 reviews
1 helpful vote
  • Send Message
May 23rd, 2022

Fabulous service and fast delivery, the little bag of gift in the parcel is a nice touch. I would highly recommend this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user richardw1079
Michigan
1 review
6 helpful votes
  • Send Message
January 11th, 2020

I love LifeCell! I have used their facial moisturizer for three years and I am very impressed with the results. Try it, you won't be disappointed.

Thumbnail of user jamesg1836
Washington
1 review
3 helpful votes
  • Send Message
May 30th, 2020

Lifecell is a solid product. First cream to not dry out my skin and seems to work well for the anti aging benefits as well.

Thumbnail of user marionc185
Washington
1 review
0 helpful votes
  • Send Message
May 12th, 2022

Life cell always has quick customer service responses. I really appreciate that. Very professional and quality service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user juanh153
Chile
1 review
3 helpful votes
  • Send Message
October 23rd, 2020

Great experience with this products. I experienced the difference from day one. I am planning to have this as my brand for my face care product

Thumbnail of user lindah4024
Nevada
1 review
5 helpful votes
  • Send Message
November 20th, 2022

The worst I have ever dealt with. If you notice most the reviews are terrible with exception to the reviews written by the company and no in between. Very deceptive. DONT WAIST YOUR MONEY!

Tip for consumers:
Na

Products used:
Lifecell wrinkle cream

Service
Value
Shipping
Returns
Quality
Thumbnail of user idalisn
New Jersey
1 review
8 helpful votes
  • Send Message
December 3rd, 2020

I ordered this product and I can attached the amount of emails I sent and the call where I was suppose to be called back. Horrible customer service no one got back to me they sent the package and it Placed at another home lost stolen instead of sending me a replacing item they have given me the run around asking me to fill out a theft complaint with the usps and they ask questions that only the company can answer I explain this to them yet nothing I was told I would get a call back still waiting and they stole my money cause I didn't get the item or my money back these people are crooks. Bad company and service. All they have to do is send me a replacement item every company ensures there product I guess they don't care if customers receive the items or not and problem resolved they probably would of had a long term customers but with this experience I have had I will assure to leave a review EVERYWHERE SO PEOPLE DON'T GET TAKEN FOR A FOOL. I WANT MY PRODUCT OR MY MONEY BACK if I could rate a -0 I would

Thumbnail of user karyng38
Florida
1 review
5 helpful votes
  • Send Message
October 31st, 2022

Didn't do a thing for me if you open the box they will not refund your money there is not anything on the box that tells you who it's from go figure

Thumbnail of user hl80
New York
1 review
23 helpful votes
  • Send Message
April 28th, 2020

STAY AWAY FROM THIS COMPANY! CHARGED $189.00 WITHOUT MY KNOWLEDGE! I AGREED FOR PAYING $4.50 FOR THE SHIPPING, BUT THEY DID NOT STATED THAT I HAVE TO PAY $189.00 AFTER THAT! ITS A SCAMMMM!

Thumbnail of user elizabethh875
New Jersey
1 review
2 helpful votes
  • Send Message
August 10th, 2020

I have use lifecell for about 3 weeks, I can see the difference and so can everyone else. This really makes me look and feel great. Over 50 buy this!

Thumbnail of user lauriec615
Canada
1 review
7 helpful votes
  • Send Message
January 7th, 2023

Way overpriced for results and deceptive billing practices.stay clear of this product for these reasons

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Younger Looking Skin In Seconds. Try LifeCell's Dermatologist Tested Formula for 30 Days and Say Goodbye to Wrinkles, Fine Lines and Sagging Skin.

Business Attributes

  • Full refund
  • 30-day money-back guarantee
  • Yes
  • Yes
  • Yes

How do I know I can trust these reviews about LifeCell Cream?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LifeCell Cream?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business