• LifeCell Cream

LifeCell Cream

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Overview

LifeCell Cream has a rating of 2.0 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LifeCell Cream most frequently mention credit card, and free trial problems. LifeCell Cream ranks 188th among Anti Aging sites.

  • Service
    36
  • Value
    37
  • Shipping
    37
  • Returns
    30
  • Quality
    36
  • Full refund
  • 30-day money-back guarantee
  • Yes
  • Yes
  • Yes
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
17
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How would you rate LifeCell Cream?
Top Positive Review

“Wonderful products!”

Sharon W.
6/14/23

I've been using Lifecell skincare products for approximately 2 yrs now. I currently use the all-in-one face cream, the eye cream, BB cream and the face wash. I have the subscription but occasionally have some products remaining when it's time for my next shipment. Lifecell staff are so accommodating, in that they always delay my shipment for a further month once I've requested them to. Overall I highly recommend them & their products. Their creams really work!

Top Critical Review

“WASTE OF MONEY”

Stephanie A.
2/15/24

I purchased LifeCell specifically for dark circles under my eyes. I truly believe you get what you pay for. Since this is on the pricey side and many of the before/after pictures showed results, I took a chance DESPITE knowing this could and likely be a FAIL. I used this product daily, as instructed, and saw ZERO RESULTS.

Reviews (90)

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credit card (19)
Thumbnail of user stephaniea1172
Illinois
3 reviews
8 helpful votes
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February 15th, 2024

I purchased LifeCell specifically for dark circles under my eyes. I truly believe you get what you pay for. Since this is on the pricey side and many of the before/after pictures showed results, I took a chance DESPITE knowing this could and likely be a FAIL. I used this product daily, as instructed, and saw ZERO RESULTS.

Thumbnail of user penelopeb57
Australia
1 review
13 helpful votes
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July 11th, 2021

Beware don't buy from this company. They will send your product, charge your credit card without you ordering, giving permission or authority to keep sending you product. It's a scam and expensive junk. I am not a loyal customer. I don't like being cheated.

Thumbnail of user federicom50
Texas
3 reviews
92 helpful votes
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July 20th, 2021

The ad says "pay only $4.25 for S&H and get a trial". Small detail that you are not informed of: they will charge you $189 for the product! You never even get to see that price until it's too late. Now I had to cancel my credit card (after reading all the other terrible reviews) and pay for the return shipping.

The confirmation email you receive when you ask for the trial doesn't even show the price, even they are actually charging you for that product. STAY AWAY

Thumbnail of user sharonw2318
Bahrain
1 review
2 helpful votes
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June 14th, 2023

I've been using Lifecell skincare products for approximately 2 yrs now. I currently use the all-in-one face cream, the eye cream, BB cream and the face wash. I have the subscription but occasionally have some products remaining when it's time for my next shipment. Lifecell staff are so accommodating, in that they always delay my shipment for a further month once I've requested them to. Overall I highly recommend them & their products. Their creams really work!

Products used:
All in one cream
BB cream
Face wash
Eye cream

Service
Value
Shipping
Returns
Quality
Thumbnail of user jannined2
New York
1 review
42 helpful votes
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November 22nd, 2022

Ordered this awhile back for a "Free Trial". Then it kept coming for months & i check my credit statements & low & behold...They charged me a different growing amount every month. Takes forever to straighten out & they use every ploy to keep you locked in for $250, $350, etc. And the product is on par with any drugstore generic brand.
BUYER BEWARE. OH & they use a similar name but not exact, of established brands who have tried to sue them. Awful disgusting Pigs that want the soul of your Credit Card!

Tip for consumers:
THAT IT IS NOT FREE & IT IS A SUBSCRIPTION THAT IS HARD TO END!!!!

Products used:
JUST ARBITRARY JUNK. ANDTHEY DON'T INFORM YOU IT IS SUBSCRIPTION BASED UNTIL YOU ARE ALMOST $1K IN DEEP. BEWARE OF THIS SMELLY GARBAGE CREAM!!!

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Value
Shipping
Returns
Quality
Thumbnail of user lauras2835
California
1 review
4 helpful votes
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May 4th, 2022

I am fighting both advanced Celiac and Crohn's diseases and am very limited in what I can eat and tolerate. My energy and overall well-being levels are usually quite low... I'm a super active 59 yr old surfing, SUP'ing, hiking, backpacking, cycling, rock climbing, mountaineering, motorcycling, etc. For the past two years I have had to stop participating in most of these activities due to lack of energy and strength. I have been drinking one cup a day of the Life Cell and WOW! NO adverse effects! I have more energy than I can remember having for a long time.

Service
Value
Shipping
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Thumbnail of user artr75
Indiana
1 review
26 helpful votes
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April 19th, 2022

Product does NOT work. Then you call to cancel and they tell you that you haven't given it enough time and when you call again the say sorry your trial period expired so no money back! The whole thing is a scam! Can't wait until a class action law suit comes for these people.

Tip for consumers:
Don't do it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user roseannaa4
Pennsylvania
1 review
49 helpful votes
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September 24th, 2020

Mediocrely@189$. Didn't like the product. Returned it as per their instructions They billed my credit card 189$ Would not remove the charge, demanded tracking info. Which is NOT Stipulated in the return instructions. So save your return shipping tracking information, I saved and sent mine. Bad business practice.

Thumbnail of user svendt
Denmark
1 review
60 helpful votes
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March 19th, 2020

I ordered an offer on the website, $ 14 for a sample package, after which Lifecell each month withdrew about $ 190 from my account without sending anything (which I actually didn't want). I have blocked my credit card and is trying to get my money back. Stay far, far away

Thumbnail of user suzanneo139
Canada
1 review
49 helpful votes
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October 1st, 2022

I'm 62 purchased a tube to see if it would get rid of two sunspots I have on my face that I have been trying to get rid of for years. According to their ad in 45 days it should disappear. Well it has been over 30 some days now and I see Zero improvement. All this cream seems to do is dry my skin and at my age who needs that. I will go back to using my kenzzi light as that seems to be the only product so far that showed a slow improvement for sunspots.

Tip for consumers:
That it does not work

Products used:
Lifecell cream is not good for dark spots.

Value
Shipping
Quality
Thumbnail of user lawrencec708
Texas
1 review
78 helpful votes
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October 13th, 2022

I've informed Lifecell to discontinue any further billing and shipping, via recorded messages since they won't answer a phone call, but nevertheless, they continue to bill me. They double bill, they send a small bottle and bill you for a large bottle, they use every manner of deception possible. I am now forced to contact the attorney general regarding the unauthorized billing they utilize so well. We're considering a class action if anyone is interested please contact me.

Tip for consumers:
they engage in unauthorized billing

Products used:
The Lifecell skin cream

Service
Value
Shipping
Returns
Quality
Thumbnail of user ericc1394
Oklahoma
1 review
1 helpful vote
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September 22nd, 2021

This is an expensive subscription service for a product that does not work. Tried to cancel and it is a hassle. Can only do over the phone, placed on hold forever and had to file a claim. But they sure have no hassle to charge my card!

Tip for consumers:
Easy to get snared in subscription service for product that does not work.

Products used:
anti aging cream

Service
Value
Shipping
Returns
Quality
Thumbnail of user sherryf302
Illinois
1 review
26 helpful votes
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October 10th, 2022

Scam! Don't order! It is very thick and dries out your skin. I was shocked when I ordered a sample and kept getting another worthless tube. I called the office and I talk to a condescending lady that tells me I should of read everything before ordering.

Thumbnail of user annak302
Switzerland
1 review
23 helpful votes
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September 22nd, 2019

Is this cream worth this much wasted paper? Why can't life cell just ship the tube? Like toothpaste companies who put a box around tubes this is environmentally irresponsible. Not sure I'm comfortable with thiis much waste just to maybe reduce a wrinkle...

Thumbnail of user syh6
Singapore
1 review
27 helpful votes
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May 19th, 2021

Please do not buy this product as I only made one purchase and they charged me and sent me once a month for item I didn't buy. Their email is not legit and email was bounced back.So the only way is to report and cancel my credit card. Will report to the anti scam authorities in Singapore to prevent more people from being scammed.

Thumbnail of user christinea1279
Canada
1 review
40 helpful votes
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February 19th, 2023

By purchasing anything from this company you are agreeing to sign up for a subscription. They will charge your credit card and send more products without request or any notice. I searched all over to see where I could've possibly agreed to this and couldn't find it. Even if the product worked (which it didn't for me), being charged $90 USD + shipping for what's basically lip gloss every few weeks without notice is a scam! I was excited to try their seemingly high-rated product, but absolutely will never again purchase from them after this shady stunt. Hopefully my cancellation via PayPal will stop this.

Tip for consumers:
Do not give your credit card info!

Products used:
Lip Plumper

Service
Value
Quality
Thumbnail of user denisej565
Denmark
1 review
29 helpful votes
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September 7th, 2022

Way back in October last year i stopped my subscription, suddenly today they tried to take money from my bank account!
I have asking them why they did that, and they told me it was active, what it's 11 months since I unsubscribed them

So they are keeping all ur information including u card numbers

Thumbnail of user ryanj415
Canada
1 review
22 helpful votes
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November 12th, 2021

Ad says pay 14$ then they try to scam u by charging ur card another 190$ 30 days later then have u on auto pay and send u more. When u ask to cancek they say "i talked to my manager and we agreed to give u half price on your bottle you have" ya because theyre overcharging like crazy in the first place. Order with a gas station credit card with the amount u need on it so u cant be charged extra by these scammers.

Thumbnail of user bonital17
Colorado
2 reviews
16 helpful votes
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August 25th, 2020

I started using the skin care product. I used it for 90 days and did not really see any difference in my skin. The product is very pricey and I asked to discontinue. They discontinued sending me the product but continued for the next 4 months to charge my account after to Emails and a phone call making a request to please discontinue the product. My account has been charged for additional times and I had not received any product. They changed the amount from $99 to $94 and continued to request payments. As of this moment August 2020, I am still requesting then to stop. It is possible that this company is a scam. Please beware

Thumbnail of user michelleg812
Canada
1 review
32 helpful votes
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September 1st, 2020

I ordered the sample before reading these reviews. I got the sample yesterday and I'm sending it right back. Did a live chat on their site and was told they never said it was a free sample and that the price of the product was clearly stated somewhere in the terms... It was like they were mad at me for questioning them. Said it was a trial and if I kept the product for 30 days, that meant I wanted it and would be charged the full price of $189. As I said, I'm sending it back today. LIfeCell, 1909 Tyler Street, suite 700, Hollywood, FL, *******.

Thumbnail of user jasonn723
Australia
1 review
11 helpful votes
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October 2nd, 2022

They lure you in with a cheap buy price and you better read the fine print about the membership / ongoing costs. The process of cancelling is difficult and in the meantime they continue to charge your card.

I have now had to dispute the transactions with my merchant provider.

Service
Value
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Thumbnail of user samh513
Canada
1 review
24 helpful votes
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January 3rd, 2021

Ordered a sample of their shampoo only to find a 250$ charge a month later. They put a link to the terms and conditions in fine print at the bottom of my order confirmation. At no point did i acknowledge this agreement. I smell class action suit as they are scamming people out of thousands of dollars!

Tip for consumers:
STAY AWAY!

Service
Value
Shipping
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Quality
Thumbnail of user richardw1271
Florida
2 reviews
25 helpful votes
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May 6th, 2020

They bait you with a free sample order that you only pay shipping on. If you don't return it inside 30 days, you are hit for $189.00. This cream is not good or worth anything near $189.00. There is a 5 star review from a Richard W. I assure you that wasn't from me.

Thumbnail of user delnazs
AE
1 review
2 helpful votes
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August 5th, 2021

I am extremely dissatisfied with lifecell product they charged me 189 usd for one cream which was not effective plus shipping cost and I'm stuck with the cream I don't use and holla I get another debit on my card without my permission! I have asked for refund!

Tip for consumers:
They should ask for permission instead of just swiping the card this is cheating

Products used:
Lifecell cream which was very expensive and not effective and my card was debited again when I don’t need the product

Service
Value
Shipping
Quality
Thumbnail of user ktostrowskijr
New Hampshire
1 review
27 helpful votes
  • Send Message
June 24th, 2023

Lied about offer and S&H fee. They keep sending crap and charging all different amounts on your credit card. They have chgd over $300.00 on my card Changed their phone# since last week. Need the atty general or is this business as usual in Florida?

Products used:
None, it sells at Walmart and it's crap

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About the business

Younger Looking Skin In Seconds. Try LifeCell's Dermatologist Tested Formula for 30 Days and Say Goodbye to Wrinkles, Fine Lines and Sagging Skin.

Business Attributes

  • Full refund
  • 30-day money-back guarantee
  • Yes
  • Yes
  • Yes

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2.0
90 reviews
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