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Life Extension

Overview

Life Extension has a rating of 4.5 stars from 677 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Life Extension most frequently mention customer service, high quality and fast delivery. Life Extension ranks 1st among Anti Aging sites.

service
136
value
6
shipping
6
returns
5
quality
5
This company responds to reviews on average within 10 days
How would you rate Life Extension?
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Georgia
1 review
0 helpful votes
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Long time customer - still happy
September 25, 2024

I was introduced to Life Extension by a compounding pharmacist shortly after they first started. I was with them through all the trouble with the FDA. I have found their products and services second to none. They are my go-to place for supplements and longevity information—the last order was no exception. The order process was easy to follow, and the shipment was quick. As I wrote this, I tried to remember a problem that was not immediately corrected, and I can remember none. The only complaint I have is with the shape of the bottles. When they switched from the white to the blue bottles, they made the top of the bottle more square, so it is hard for my fat fingers to extract a single item from the bottle, and the seals on the larger bottles are stuck on, so tight I must gr a knife to open them.

I can't think of another company for which all I can only complain about is the shape of the product container. Keep up the excellent work, Life Extension.

Date of experience: September 15, 2024
Washington
1 review
0 helpful votes
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LE no longer sells "Endocannabinoid Booster" nor "Bright Eyes NAC eye drops". The market demand for cannabinoid-related products is soaring. The need for NA Carnosine eye drops increases as average age increases, but government nannies harass manufacturers while retailers who are timid run for the hills leaving patients in the lurch. Now I have to purchase my NA Carnosine eye drops from a different source, at a higher price even though from the same manufacturer.

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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I like the products and selections. I have two areas of improvement suggestions. First, I wish the products were in glass bottles instead of plastic, many good companies have already made this transition. Second, I hate the small quantities in many of their supplements. Several have only 30 units and if you have two people taking the product, it runs out in 2 weeks. Such a waste as most of these bottles are not even 1/3 full.

Date of experience: August 10, 2024
Montana
1 review
0 helpful votes
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Late night online purchase experience
September 17, 2024

While attempting to purchase products online for first time with Life Extension, I experienced difficulty before completing the process. Since it was almost midnight I was tired and started to give up--yet saw there is 24/7 customer service. So called them at that point.

Date of experience: September 7, 2024
Ohio
1 review
0 helpful votes
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Shipment is always fast and the product is fresh.
September 17, 2024

I've been buying Life Extensions for a while now and it's so much more convenient than going to a vitamin shop. The products are giving good results and I can read up on what the product does and how it will help with my health.

Date of experience: September 7, 2024
Florida
1 review
0 helpful votes
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Exceptional Quality
August 22, 2024

I'm taking multiple supplements and I love that I can order almost all of them from Life Extension. They are a company committed to excellence in their products and their customer service. I highly recommend them.

Date of experience: August 12, 2024
Washington
1 review
0 helpful votes
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You Do NOT ship in 24 hours.
September 18, 2024

I ordered on 8/30 and received confirmation of order. The accompanying blurb said that orders are generally shipped within 24 hours. No notification of shipping, and here it is over a week later. NO shipment. NO customer service. I'm leaving for the town where my doctor is tomorrow with NO labs, NO kit. And NO idea of what's going on. I will never trust Life Extension again.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Easy Vitamin Purchasing
October 1, 2024

Life Extension's website makes identifying and purchasing vitamins simple. The printed magazines and flyers help explain the beof their products. I feel confident I'm purchasing high quality vitamins and supplements from Life Extension.

Date of experience: September 21, 2024
New York
1 review
0 helpful votes
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Smooth
September 24, 2024

From beginning to receiving my product the entire process went smoothly without a hitch. Though I am being general, this is my first encounter with Life Extension and it went well. The only problem I am going to have is I cannot rate the product because due to medication issue I cannot use it. I did not do my research enough on the issue.

Date of experience: September 14, 2024
Hawaii
0 reviews
0 helpful votes
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Satisfied Customer
October 15, 2024

I am happy with Life Extension service and supplements. The customer service is usually very helpful, and also those in the health help department. Thanks

Date of experience: October 5, 2024
Arizona
1 review
0 helpful votes
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Never received merchandise
January 14, 2025

Never received merchandise No merchandise received. Never received any package. Nothing. Nothing. Please refund my money!

Date of experience: January 4, 2025
Pamela V. Life Extension Rep
3 months ago

We sincerely apologize for any delays in shipping you experienced during the holiday season.According to our tracking information, it was marked as delivered on 1/06. If you still have not received it, please reach out to our customer care team at 800-544-4440. Our team is available 24/7 and will be happy to assist you in resolving this issue as quickly as possible.

Arizona
1 review
0 helpful votes
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Never received.
November 5, 2024

Order described as delayed. Never advised when shipment might be delivered or what cause of the delay.

Date of experience: October 26, 2024
Virginia
1 review
0 helpful votes
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I'm still waiting for my purchase
October 29, 2024

I ordered directly from Life Extension thinking I would receive my product quckly. Am disappointed it is still not here.

Date of experience: October 19, 2024
Ohio
1 review
0 helpful votes
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Always good service!
August 22, 2024

It's been several years since I became a customer of Life Extension. As a former customer service agent for an airline company, I know good customer service when I get it and LE is at the top of the game. The professional advisors are knowledgeable and extremely helpful, and the founder of the company Is a caring trailblazer in preventative/alternative supplements. They never promise the moon, but do give you healthy alternatives to investigate on your own. Quality is very high in all business practices; in the making of products, testing, and customer care.

Date of experience: August 12, 2024
Oklahoma
1 review
0 helpful votes
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Excellent Service
January 30, 2025

Order was fulfilled and shipped promptly. Items were well packaged and received undamaged.

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Shipment
August 20, 2024

The pkg came snail mail with all product hot and a hot gel pack
I have mentioned the shipping length in previous purchases. I love your products however after being in the heat days I know the value of potency is definitely affected. It would be nice especially summer months that the care of expensive items be taken better care of - faster service.

Date of experience: August 10, 2024
Maryland
3 reviews
0 helpful votes
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Many Years of Using Life Extension
September 17, 2024

I am always satisfied with Life Extension purchases and have been buying for years.
I also like the fast delivery and any time I've needed help their Customer Service has
Been excellent. Additionally, you will learn great deal because of all the information
Provided.

Date of experience: September 7, 2024
California
2 reviews
0 helpful votes
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Life extension products are great
September 24, 2024

We have been using Life Extension products for over 5 years. Their prices are so reasonable and the quality of the products are high. We have also used the lab tests which give extensive results. We will continue to use their wonderful products.

Date of experience: September 14, 2024
Colorado
2 reviews
0 helpful votes
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Bad transaction function
September 17, 2024

I am a new customer.
I wanted to give NAD+ a try.
I placed a minimum order and signed up for auto-ship to receive the discount, knowing that I could cancel at any time.
I got a confirmation saying "thank you for your purchase".
Later I received a message saying something was missing and to re-submit my order.
I didn't fully understand what the problem was.
So, I ordered a single bottle.
Then, I received confirmation notices on both transactions.
That's just not right!
I do not want to do business with a company using deceptive software practices.
The are other reputable suppliers with which to deal.
I hope the product works since now I'll have three bottles.
I am very disappointed.
Charles Barth

I don't want any excuses. I know how this works. Shame.

Date of experience: September 7, 2024
Nebraska
1 review
0 helpful votes
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Excellent supplements!
September 17, 2024

I just wish you would send an email when a product is delivered, and leave tracking numbers for those items that haven't been delivered yet. I'm awaiting a second shipment, and I can't find a way to track it!

Date of experience: September 7, 2024