A game they recently developed just came out called undawn. I was really enjoying the game so decided to throw money their way. I bought a few things no problems. Then on Saturday 6-24-23 I wanted to buy a new skin for my weapon. The servers were lagging and events were working. I went to go buy a weapon skin which was the HK and it end up being saying I bought AK. I tried emailing their support and got no response. So then I had to download the app since support wasn't working on the PC version for support. I contacted them about it and they pretty much told me no refunds. So I made a review on the play store where their publisher told me to try again. I did an they told me they don't do exchanges, blamed it on user, and my network environment Pretty much telling me I need to get a new ISP. If they are just going to go out and lie I wouldn't recommend this game buying from this game studio because you don't know what you are going to get because they like promise to give you one item but then give you another which is a bait and switch. Which if you leave in the US file a consumer report to the FTC.
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