Sitejabber Website Reviews and Complaints

LightUp

Overview

LightUp has a rating of 4.8 stars from 686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
109
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
+1
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How would you rate LightUp?
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Pennsylvania
1 review
0 helpful votes
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Best costumer service!
January 9, 2025

Stepped up and made things right even though it was the shippers mistake.

Date of experience: December 30, 2024
Danielle P. LightUp Rep
3 months ago

Thank you for your 5-star review, Ronald! We appreciate your business and look forward to serving you again in the future.

Texas
1 review
0 helpful votes
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Led lights
March 20, 2025

I haven't opened the box yet. Just got them in. Will not open the box until we need them.

Date of experience: March 10, 2025
Danielle P. LightUp Rep
2 weeks ago

Thank you for taking the time to leave us a 5-star review. If you can, we would love it if you could report back on the quality of the LED tubes once you've had a chance to install!

Texas
1 review
0 helpful votes
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Super fast shipping!
March 7, 2025

Great product! Super fast shipping, easy install, great customer service

Date of experience: February 25, 2025
Danielle P. LightUp Rep
4 weeks ago

Troy, we are glad to hear that you had a positive experience with our company. Thank you for taking the time to leave us a 5-star review!

Arizona
1 review
1 helpful vote
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No Drama, No Hassles
March 26, 2025

The light socket arrived quickly and in perfect shape. Very satisfied.

Date of experience: March 16, 2025
Danielle P. LightUp Rep
1 week ago

Thank you for your 5-star review!

Missouri
1 review
0 helpful votes
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Lights look great!
April 3, 2025

These lights were easy to install and look wonderful in my salon!

Date of experience: March 24, 2025
Danielle P. LightUp Rep
12 hours ago

Nicole, we are thrilled to hear that the lights look wonderful in your salon. Thank you for taking the time to leave us a 5-star review!

New York
1 review
0 helpful votes
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Happy 8i
December 9, 2024
Updated review

Easy to shop and happy with the products. Happy whit product for what I wanted

Date of experience: December 21, 2024
Danielle P. LightUp Rep
4 months ago

Thank you for your 5-star review!


Easy to order now to get
November 9, 2024
Previous review

Easy to order now to get

Date of experience: October 30, 2024
Oklahoma
1 review
0 helpful votes
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Amen
December 12, 2024

Recommended by a friend. Website very helpful. Free shipping very helpful.

Date of experience: December 24, 2024
Danielle P. LightUp Rep
4 months ago

Glad you got to take advantage of our free shipping on orders of $49 or more over the thanksgiving weekend. Be sure to shop with us again for more from LumeGen lighting. Enjoy your flat panels!

New York
1 review
0 helpful votes
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Great company!
December 10, 2024

Quick and easy shopping and great communication. I would absolutely buy from them again.

Date of experience: December 21, 2024
Danielle P. LightUp Rep
4 months ago

Thank you for your 5-star review!

Georgia
1 review
0 helpful votes
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Ordering was easy and delivery fast.
November 25, 2024
Updated review

Easy ordering of great products at great prices! I always like ordering from LightUp as their process is flawless and they sell great products.

Date of experience: December 6, 2024
Danielle P. LightUp Rep
4 months ago

James - Thank you for taking the time to leave us a 5-star review. We appreciate your continued business.


These met our needs perfectly.
April 7, 2024
Previous review

Flawless ordering, quick delivery, great troffers that work perfectly and look great!

Date of experience: March 28, 2024
Minnesota
1 review
0 helpful votes
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They are beautiful!
November 1, 2024

These flags are so bright I have bought two and plan on ordering two more for Christmas presents. I have hung it on the side of my garage facing the highway and have had several comments on how beautiful it is!
Highly recommend this company and fast shipping also!

Date of experience: October 22, 2024
Danielle P. LightUp Rep
5 months ago

Thank you for your 5-star review! We are glad you are enjoying your flag lights.