Lily Ann Cabinets

After experiencing problems with my first order, the company really stepped up and replaced all of my cabinets with a higher grade at nearly the same low price and worked to get them to me within a tight time frame to meet my deadline...so they really bent over backwards to make it work! Outstanding customer service. I appreciate everyone who helped and would order from LillyAnn again. Recommended!

One of the drawers came with no retention/removal clips so I had to superglue the back in. Also one of the faces on a base cabinet just fell off. Screws stripped. An extra cabinet was shipped by mistake and now I have to deal with returning that. Frustrating experience and shoddy build quality. I wish I had gone a with local company.

Bill Decker III was always available to answer my questions about the cabinet plan and order. Thanks for the great shopping experience. I can't wait to see the product and hope it matches the impression so far.

Kevin was a big help when I was confused about free shipping. He has great customer service skills. I removed and enlarged my door to fit the sink base cabinet that was supposed to be assembled but showed up still in it's box. I was charged an assembly fee for the cabinet and still haven't received my refund for it not being assembled. A lot of extra work went into installing a larger door which didn't need to be done since the sink base cabinet was not assembled.

Impressed w/ the whole process. The all plywood boxes are a great positive for LilyAnn Cabinets. Units are very contractor/installer friendly. Having them assembled by the warehouse is a great, must use, advantage as well. Any issues w/ the product were handled and made satisfactory. I was a very skeptical contractor going in but LilyAnn made a believer out of me. They definitely receive my seal of approval. (for whatever that's worth);-)

Very satisfied customer/contractor

I had to reach out to customer service when I forgot to add a cabinet to my order. The service representative was extremely polite, helpful, and walked me through everything I needed to do to fix it. I didn't have to ask for my next steps, they were given to me in an easy, reassuring way. I have really enjoyed this company so far!

Still working on special built-in cabinet in bathroom. Received sample and it matches vanity and storage cabinet already there. Only hesitation is high cost of shipping. I would only be getting a couple cabinets totaling around $350. Shipping was going to be $250.

Overall, very good. There wasn't a 30" sink base so we had to order a 30" two door cabinet and throw out the drawer guts (Only needed fronts) and a shelf. Seems wasteful. This is not true with all of the styles however.

We love the products and the prices. We did have an issue with delivery not being on time a d not everything was there the first time. It put us behind in our renovation and cost us money because we had paid for the dishwasher to be installed by the appliance delivery men and they were unable because the base cabinet was one of the items that did not come on time. Otherwise, we've been pleased and our salesman, Chuck and the rep, Bill have been great with resolving our issues.

The website is easy to use, style and size selections were awesome, and no one could come close to the prices! Very happy so far!
Update...I received my cabinets in about a week. They came in two deliveries a few days apart. They are way more beautiful than I expected and of a very high quality. I couldn't be happier!

I was sent the wrong product. I ordered a cabinet with drawers on the right; what I received has drawers on the left. Not a huge deal but a disappointment that makes me question whether the company is conscientious enough to get a future order right. Furthermore, I was disappointed to learn that the veneer on the plywood that constitutes the sides and bottom surfaces is paper-thin. It's almost comically thin, really; I do not expect it to exhibit much durability at all.

Ryan Swisher was extremely helpful and even provided a design picture what the cabinets would look like in our space.

We had a problem with the way the hinges fit into the cabinet doors, but Lilyann made it right with no problems

We buy Lily Ann for all of our business needs and we LOVE them! They are easy to install, great quality and they have phenomenal customer service! I recommend them to anyone who has thought about ordering and hasn't yet!

I'm very happy with my order. Great cabinets at a great price. Delivery was quick even with full assembly. There were a few scratches on the cabinets when delivered, however customer service sent me a touch up kit to fix. Lennon was very helpful throughout the entire purchase. I've already recommended LilyannCabinets to Friends. Thank you!

The process of ordering the cabinets is tedious to assure the order is correct. I especially liked the blueprints that you sent us so we could make an informed decision. It gives a realistic vision of the finished product. The service was excellent!

Some cabinets came with doors and hinges pre-attached, some I had to do myself. Different hinges were used between the two types, and opening/closing is a bit different. It would be nice to have consistency. Also, some of the dovetails were too snug (even after cleaning out) and caused cracking in the cabinet face immediately after gluing. Half of the cabinets were not square after assembly (due to mis-alignment of the dovetails and grooves).

Customer service has been outstanding! My contractor was really impressed with the quality of the cabinets. Said they were better construction materials than the custom cabinets I had installed in my kitchen up north, that cost a whole lot more. Looking at other rooms in the house to remodel with LilyAnn Cabinets.

I have installed lily-anne cabinets in 5 projects now. Obviously I'm happy with the product. We tried another ready-to-assemble cabinet company for the island cabinets in one project and the quality was just not the same.

I worked with Zain and Tracy...Shipping to our home in Colorado, but working with them from my home in Hawaii...The service they gave was TOP DRAWER! Highly recommend them. There was some confusion on the next order we placed. We received a base skin with a toekick cutout...not what we needed. We have been advised to contact customer service.
The products themselves are an excellent value.

Nice selection, web site easy to navigate, and we liked the saved quote feature. We were able to visit the nearby Largo warehouse and check out cabinet quality before ordering, which sealed the deal for us.

Jim Eloff and your staff made the process very easy. Our kitchen is absolutely beautiful and I can't begin to count the great compliments we have received on how wonderful it looks. Thanks again Jim for all your patience and guidance!

Shopping on this website was very easy and convenient. Customer service was good but the quality/condition of the products were poor. Even the skins the company sent me to cover all of the flaws had bubbles throughout and scratches where it was hard to decide which way to place them for the least amount of imperfections to show.

Cabinets were easy to put together and install. All face frames were straight and once other cabinets went next to them, all of them lined up. These are an exceptional product. Have installed other cabinets that cost 3 times more and these were as good or if not better than those cabinets. If I ever need any more cabinets, I would definitely use Lily Anne cabinets.

It took a long time to get responses to questions that I had. I also don't like how I have to scroll to find each individual cabinet size. It would be easier if the style of cabinet was listed and then the different sizes immediately followed in the same section with price. When unboxing my order I noticed that a few items were different. Example: I ordered two of the same posts, but even though they were labeled as them same they were two completely different designs. I also had a side panel that had no dado cuts so I could not complete the assembly. Despite this, Nick was quick to remedy the issue and sent replacement parts.