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LinkedIn

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Overview

LinkedIn has a rating of 2.2 stars from 496 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LinkedIn most frequently mention customer service, credit card, and free trial problems. LinkedIn ranks 607th among Social Network sites.

  • Service
    117
  • Value
    120
  • Quality
    117
Positive reviews (last 12 months): 29%
Positive
9
Neutral
1
Negative
21
36
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How would you rate LinkedIn?
Top Positive Review

“About their services”

Sajjad A.
7/2/24

This is an excellent app for getting jobs online and also an excellent platform for getting online work and jobs the best feature is that this is an excellent platform to promote your business online

Top Critical Review

“Avoid they have serious security breaches”

Wayne D.
10/5/24

I've been a LinkedIn user for quite some time and have spent years building my connections. Recently, my account was hacked, and when I reached out to LinkedIn for help, they responded by sending a password reset link. Unfortunately, this reset link was sent directly to the hacker. I then received several emails, one notifying me that my password had been reset, followed by another saying that my two-step verification had been changed, and finally, one stating that my name had been altered. LinkedIn, owned by Microsoft, essentially handed my account over to the hacker. If you are a business or someone seeking work, I would caution against using LinkedIn, as their support is extremely poor, and it seems easier for hackers to gain access to accounts than for legitimate users to recover them.

Reviews (496)

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Reviews that mention popular keywords

customer service (33) customer support (19)
Thumbnail of user rosemaryw4
New York
3 reviews
9 helpful votes
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July 24th, 2015

If you are job seeker or you are looking for your better future, Linkedin is the best platform for you

Thumbnail of user pamc5
China
3 reviews
2 helpful votes
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May 27th, 2013

I use this website everyday, I can find more useful information I want.And group can see more helpful...

Thumbnail of user karolinak13
Poland
3 reviews
2 helpful votes
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August 10th, 2018

It's very expensive to have a premium account, and simple not worth it to have a regular one. Not worth it, as far as I'm concerned.

Thumbnail of user radhikak34
India
1 review
2 helpful votes
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June 11th, 2023

My account has been temporarily restricted and no customer service I have received from last 2-3 days

Service
Value
Quality
Thumbnail of user shaunm47
GB
1 review
0 helpful votes
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January 18th, 2021

Use linked in quite often and never had a problem besides when updating my profile(didn't always save fully)

Thumbnail of user neds28
Illinois
2 reviews
0 helpful votes
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January 4th, 2017

A useful platform to stay in touch and make new acquaintances with people of your professional area.

Thumbnail of user katei39
Viet Nam
1 review
2 helpful votes
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March 7th, 2022

Super unprofessional and extremely impolite customer service. They don't really care about their customers

Service
Value
Quality
Thumbnail of user leahz22
Virginia
1 review
0 helpful votes
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March 1st, 2021

I cited you as an example of innovative customer exp. In a book Iḿ ghostwriting for a well-known SM marketing expert.

Thumbnail of user stephanien845
Michigan
1 review
1 helpful vote
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January 27th, 2022

Why make it so hard to upload resume. Also why do I need 100 characters to leave a review that's stupid

Thumbnail of user nedw22
Wisconsin
1 review
0 helpful votes
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October 9th, 2021

Services, Executive Administrative Assistance, and Virtual Assistance is the business.
This man has a serious drinking problem with extensive Police record.
Listed below are records showing how he handles his own affairs. This is public record on CCAP

2021SC******* Case Details in Waukesha County
2021SC******* Case Details in Waukesha County
2020SC******* Case Details in Milwaukee County
2019UC******* Case Details in Milwaukee County

Would not advise letting him handle your financial affairs.

Thumbnail of user muhammada542
Pakistan
3 reviews
0 helpful votes
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May 15th, 2022

This is an excellent site for promoting business and also very helpfull in earning purposes. You can also promote yourself on this site

Thumbnail of user declanj3
4 reviews
1 helpful vote
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March 14th, 2021

Hi there this is james, i love linkedin.com because it's very helpful to geting job online. I highly recommended to everyone to linkedin

Tip for consumers:
very heloful

Products used:
service

Service
Value
Quality
Thumbnail of user davisj8
France
1 review
1 helpful vote
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July 13th, 2017

Watch out for this guy. He likes to use Craigslist to spam listings. Beware of this guy. Nothing but a spammer.

Thumbnail of user davids6054
Canada
1 review
11 helpful votes
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June 9th, 2021

I work as a Recruiter and I need LinkedIn to perform my job. Our company uses LinkedIn and we pay THOUSANDS EVERY YEAR for their Enterprise services to Recruiters to find talent/candidates. And part of our jobs is to contact people using their InMail service and post jobs.

In February 2021, my colleague and I got restricted from LinkedIn. He was unrestricted, freed to use his account again, whereas I am not. LinkedIn claimed that we were sending spamming messages, but lots of Recruiters use their InMail service to send messages to potential candidates, so I don't know if their algorithm knows how to detect real spam. We both did the same things but only my LinkedIn account is still restricted/banned? Is this enough evidence to be considered unfair treatment? The other two colleagues in the past had been restricted but then unrestricted too.

Restricting my account resulted in thousands of job postings being taken down as well, hindering a lot of hirings and project deliverables to our clients back in February 2021.

Since I could not have that first account back, I created a second account because I need LinkedIn to work, recently my second account has been restricted without being told the reason. I did not send any messages to people I didn't know, didn't add anyone I didn't know. Their responses are vague, automated, and, utterly rude.

I would NOT recommend LinkedIn for anyone and especially companies looking for talent, since their customer service is INEFFICIENT and you will spend THOUSANDS for nothing.

Tip for consumers:
Their Customer Service is the worst.

Products used:
Our company uses their Enterprise/Recruiters Solutions.

Service
Value
Quality
Thumbnail of user vishs7
India
1 review
0 helpful votes
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April 18th, 2022

Best professional website for job seekeers as well as for recruiters. You can network with the professional all around the world

Service
Value
Quality
Thumbnail of user hopes144
California
1 review
0 helpful votes
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August 20th, 2022

I like Inbox Dollars. It has great surverys. I love the video ones. I get fast payouts and love the rewards!

Thumbnail of user muhammada69
Pakistan
3 reviews
2 helpful votes
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March 7th, 2017

I love to work on this site i love it reallly much new look is great services are great. I just amaze to see the new look

Thumbnail of user noty21
Ohio
1 review
2 helpful votes
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February 4th, 2022

I used this site for networking and to review news related to my fields of interest. After following several leadership tags I realized that there were many divisive narratives around race, gender, and covid literally bleeding into every imaginable topic. I decided to comment with respectful yet contrary views to some of the posts as I thought linkedin was a professional site. I was called names, censored, and people went online to look up my relatives and residence. It culiminated with linkedin banning my account. People even went so far as to harrass me at my home, trying to contact my employer to get me fired, and my deceased father of several years having his identity stolen.

To be clear. Linkedin is not what it professes to be. It is a sophisticated form of psychological manipulation using the content of other people to manufacture poltical theatre. It is fertile ground for the cancel culture and reputation destruction.

Any comment that some users don't like instantly invokes harrassment and complaints to linkedin who will remove it on grounds that it violates their policy. The truth is anything they don't like including your free speech is censored and the personal information you share with them is thus used in the most heinous ways possible.

I endured a barrage of harrassment and now I know that this site was phoney. In 6 months, for every one article about science or my field there with 50 pushing race, gender, or some other divisive issue.

I encourage people to avoid posting personally identifiable information on this platform.

LinkedIn facilitates retaliatory and illegal behavior.

Take it for what it is.

Thumbnail of user pard
India
1 review
0 helpful votes
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October 23rd, 2019

We help Canadians remove old criminal records with a Canadian Pardon so that they can be safe to get jobs and travel to the US!

Thumbnail of user chadw121
New Jersey
9 reviews
0 helpful votes
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November 25th, 2016

This network is very useful. I think it is the great place to find job you are looking for.

Thumbnail of user cherylc1426
Texas
1 review
4 helpful votes
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September 8th, 2022

I'VE NEVER HAD 99% OF POSITIONS I APPLY FOR BE FAKE AND SPAM UNTIL USING THIS APP I CANT AFFORD TO BE TEASED ABOUT A JOB

Thumbnail of user jenniferp42
California
8 reviews
36 helpful votes
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June 30th, 2015

TL; DR: It's a great place to post your resume and then never come back to again.

The site is free, and offers premium options you have to pay for monthly, such as adding larger photos, larger headers, and backgrounds to your profile; see which strangers that mean nothing to you have looked at your profile; e-mail people and claim a connection to such strangers; and similar useless ways to use a social network site. Even if you thought refining your search would come in handy, you can find more qualified people without spending as much money.

Don't expect the groups to be anywhere near as helpful as the premium options. You could have fun or show off skills with a larger photo, or e-mail people with similar interest and receive a friendly greeting. Don't expect either in most groups. The following aren't rare gems of insanity, but regular responses by people who claim to be CEO's, work in HR, and professors with Masters degrees:

'This is Godawful. Women in positions of authority or acting as leaders is the least believable thing I have ever heard of [he then inserted a five paragraph essay on how inferior women were in every aspect compared to men]'--Posted a few weeks after Women's Day.

'You have no right to continue stalking me! Stalk, stalk, stalk!'--a reply to 'please stop stalking me. I'm calling the police' after he threatened bodily harm on a thread and in another personal message to me.

[Permanent Ban for pointing out the difference between a writer and author was in the dictionary]

'I'm being totally professional. God hates gays and wants them to die'--a thread about positive spiritual messages in books.

Most of the rest of the posts are 'I agree', 'If it makes you think, you're trolling', 'I don't know', and usually 'You're and idiot [praise me]'. Most topics are 'I wrote three sentences and linked an article in a blog'.

Despite the check box one needs to click on that indicates you have read the group discussion guidelines about civility and acting professional, no group is moderated at all except against posts wondering why the moderator isn't doing their job, or, occasionally, citing sources against someone. E-mailing a moderator is a risk in and of itself; mods have threatened to ban people for asking for help. See the example of the man with an essay against women? He did that three times. All moderators said I was extremely rude for asking if they could tell him to calm down and two demanded I apologize.

There are good and even helpful people on the site, but it takes wallowing through a lot people who make you wonder why they haven't been fired or arrested yet.

The official statement of LinkedIn about such things is 'We put up guidelines. If people don't follow them stay off the internet'. Does this seem odd when the site is FOR showing the rest of the internet?

Thumbnail of user jamesk3438
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August 31st, 2023

On LinkedIn I have noticed face account that are trying get people to send them money such as charges and pictures copies from Google

Service
Value
Quality
Thumbnail of user jackw93
Minnesota
19 reviews
90 helpful votes
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March 28th, 2016

I only give this two stars instead of one because it serves some people okay. This site is structured completely opposite to my needs and networking objectives. I dropped out of high school and self-started much of my work. I have a gradient between volunteer work and freelance nonprofit, specifically founding my own. I built a skill set in a holistic way, connecting with community and "the real world". This site does not serve innovators, self-starters or people who reject traditional systems.

It constantly spams me to "add my education", of which I specifically have none and on purpose.

The format is also tailored towards standard and almost stereotypical industry. It also blended together different jobs and activities I've done that don't connect with each other. This is the same problem I had with Facebook, it mixed all my friends up who ended up getting in arguments and being bitter once they realized how diverse my friends community is. The same goes for jobs. I'm NOT going to put some $#*! restaurant job next to the organization I founded and like hell I'm going to network with corporate people from that restaurant who actively made the workplace a living hell.

The site is set up against ethics in favor of a blind-eye networking approach. When I network, it's usually with people I actually care about and we have a sense of interconnected community, for a greater purpose. When people network on Linked In, it's to get to the next level of the suck-up game and climb over the people you're supposedly "colleagues" with to get to the top. I've had some great competition in my life, and LinkedIn brings out the most sickly worst competition. It really is a dog-eat-dog world there.

It's a corporate environment and misrepresents the little guy as if he's corporate. Many of the so-called charities that I would follow or connect with were organized antithetical to my beliefs and I would argue- against integrity. Corporatism is sickly and unhealthy, and when you get too deep into a system like that, you get influenced against seeing the company from a realistic viewpoint. This is why so many reasonable people end up excusing their company's sickly behavior in community.

This website also prevents you from reaching out to new people, therefore it would only reflect people I already knew and worked with- and I had much better connections with them in real life so this site was pointless.

Tip for consumers:
This is only beneficial if you really work hard at being a leader of community-cultivation, i.e. connect with the best people and connect them to each other and work against the standard of the site. OR, if you like corporate environments and that's your thing, you might like it. And break the rule against connecting with new people! That's the most important part.

Service
Value
Quality
Thumbnail of user erich15
GB
4 reviews
13 helpful votes
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June 6th, 2011

A great site for getting back in touch with previous people you have worked with

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