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Georgia
2 reviews
17 helpful votes
Follow Keha D.
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I sent an email with a forwarded email I received from them and explained this Mark Johnson (fake name?) guy who claims to be some exec* gave them the wrong email address. They returned an email stating the email address I sent to them is no longer valid (it was a customer service address - I guess they're saying they no longer have customer service) and to log in and search around the help section. Hellooooo, not everyone is dumb enough to have a linkedin account. I am not about to sign up with a company who doesn't see the need to protect information and take issues on complaints. Everything they needed to know was right there in my email with the forwarded email I had received. It's quite clear they don't care about security issues.

There is NO way to contact them when someone is fraudulently using your email address. From LinkedIns reviews I'm guessing fraudulent use of my email address isn't the only less than consumer friendly issues LinkedIn has.

I'm saving the emails I received and sent, but I don't think I should put a photo of them here. It's bad enough my email appears to be attached to a fraudulent account with a company who just doesn't care what's going on.

If they clearly aren't concerned about these sort of issues - I wouldn't sign up because I seriously doubt your information is important to them either.

*not listing company just in case there is such an idiot and such a company. There are 1000s with this name.

Date of experience: July 22, 2019
Switzerland
1 review
3 helpful votes
Follow Janet M.
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My LinkedIn account was temporarily restricted without warning. I have had the account for over 17 years and have been respectful and rarely active on it. Out of nowhere, I tried to log in and found out that I have been temporarily restricted, no reason given. I was asked to provide my ID although I felt uncomfortable doing it, decided to do it hoping I wont regret it. Not heard back, no response to my numerous emails, not a word. I had also recently opted for the premium (thank God I did not use my credit card but used PayPal) I have been able to cancel my subscription. For the first time in 17 years, I am not questioning whether I actually need LinkedIn in my life. The feeling of being controlled, almost a power trip is very unsettling for me. Reading through people's comments I now see I am not alone. I still haven't heard back, I have never posted anything on LinkedIn (ever) I merely like comments and careful of what I 'like' and be respectful yet I have been temporarily restricted and efforts to get a response to my email has been ignored. There is something about how they operate in a 'controlling' and bullish manner that makes me wonder whether this may be a blessing in disguise. I do hope someone is working in the 'underground' to come up with a better professional platform where people are treated with respect and where they have a great customer service that people can reach out to. LinkedIn may feel dominants in this space today, its just a matter of time before a better platform is launched my someone on the sideline seeing the appealing way LinkedIn currently operates. There are so many important things in life than being on a social medial platform especially the one that treats people appallingly. No employer would hold it against any candidate who doesn't have a LinkedIn profile. So if restricting my account is to 'punish' people and display power it will certainly backfire. I have lived long enough to see giant companies who felt people couldn't do without them become insignificant.

Date of experience: April 25, 2023
California
1 review
1 helpful vote
Follow Al B.
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Since they updated with new look website my connections are now a fraction. New look is not appealing at all. Lots of bugs

Date of experience: July 14, 2017
Pakistan
1 review
1 helpful vote
Follow Latonya N.
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Searching is difficult
October 6, 2017

Sometimes the searching is difficult where it doesn't show new people. Needs to be creative sometimes on what keywords you are searching for.

Date of experience: October 4, 2017
Australia
1 review
6 helpful votes
Follow Steven W.
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Im getting sick and tired of getting emails that tell me to add people to my network when I dont even know them.

Date of experience: March 15, 2022
Nevada
1 review
0 helpful votes
Follow Ryan P.
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Scammy site continues to charge me for months after I canceled a premium trial. Not helpful for finging work. It is mostly a self-mastrubatory site for professional douche-bags

Date of experience: September 25, 2023
North Carolina
1 review
4 helpful votes
Follow Orchid R.
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Most are FAKE people
January 8, 2023

There's no way to find ACTUAL information on this site, it's full of fake names, fake jobs and that's why if you find someone on this website, you're finding a FAKE! NOTHING IN THERE IS LEGIT!

Date of experience: January 8, 2023
Malta
16 reviews
31 helpful votes
Follow My Honest R.
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LinkedIn Premium Scam
February 19, 2024

After years of using (on and off) LinkedIn (I don't like LI particularly... But working in the branch I work in, I need it), I decided to try their Premium.
The first month is free, isn't it?!

Well, LI Premium is OK. The training/courses are very nice. Some other additions too.
It is expensive, though. Therefore, I decided not to renew. Next, I got an offer I could not refuse. 50% discount for the following 2 months.

I accepted the offer on February 7th, 2024.
Last week, I needed to hibernate LI for a few days. Only to see, after activating again (two days later), that my Premium was gone.
When I tried to renew, I had to pay the full price. Starting immediately.

When I finally found where I could contact support I sent an email. Why do big companies almost make it impossible to find support contact information? And make a FAQ where your question never is mentioned?!

There was no reply to the online help request, no I received an"email that the amount will be refunded. From a "no reply" email address. I don't want a refund.
So, I responded to the case in my LI account.

Guess what?! You cannot hibernate with a Premium account, so your account automatically will pushed to a normal account when you hibernate.
And guess what?! They will not refund you until you complain after activating again. This is my conclusion. Thus, receiving a lot of money that they had do to nothing for.

I checked the page where you hibernate your LI account (screenshots attached).
There is no info that Premium will be cancelled when you hibernate LI.
There is info about this on another LI info page, yet not when hibernating.
This is purely to get themself covered by law, don't tell me about it. Have done the job.
But, in fact, it is scamming!

I requested the email address where I can file a complaint. No answer.

Date of experience: February 19, 2024
Georgia
3 reviews
18 helpful votes
Follow Alain E.
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Boring facebook
December 22, 2015

LinkedIn is like facebook, but boring... And you can communicate with your colleagues about your work.

Date of experience: December 22, 2015
India
1 review
0 helpful votes
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Ellen Corkrum is a helicopter pilot who is a Harvard University graduate with a master's degree in Public Administration and Corcrum to keep an MBA from the Massachusetts Institute of Technology.

Date of experience: May 14, 2019
Washington
1 review
6 helpful votes
Follow Harry H.
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The site is full of Scams now and the trust and safety team even rejected my report of scam to them. Unbelievable.

Date of experience: March 27, 2023
BA
2 reviews
24 helpful votes
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It's ok, but their prices are outrageous. They need to be better when it comes to getting rid of scammers who use their platform to scam users.

Date of experience: December 9, 2014
Canada
5 reviews
14 helpful votes
Follow charles j.
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I love their job application platform. It's super easy. I like when things are easy. If only they made all companies who offer jobs use their system.

Date of experience: June 9, 2014
India
5 reviews
5 helpful votes
Follow Robert K.
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I love LinkedIn. It is a great tool with connecting with other people in the same industry as me throughout the world.

Date of experience: September 6, 2016
Japan
4 reviews
5 helpful votes
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Professional Network
February 8, 2016

It is currently the best website for professional networking, for job search, to get to know about top executives & many more...

Date of experience: February 8, 2016
Hong Kong
2 reviews
15 helpful votes
Follow Howell B.
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International
April 1, 2016

He lets us integrate with the company and the world many companies have the same dream like-minded people in line! Thumbs up!

Date of experience: April 1, 2016
New York
3 reviews
6 helpful votes
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Best Social Networking site i always prefer to search jobs at linkedin instead of anyother network. I simply fell in love with this site

Date of experience: June 22, 2015
Arizona
11 reviews
39 helpful votes
Follow SophiaN S.
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Guys if you are feeling difficulty in searching the job must make an account on LinkedIn. This is the best and largest platform for job searching.

Date of experience: January 20, 2013
Ukraine
10 reviews
4 helpful votes
Follow Robert J.
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Definitly one of the best services if you are looking for a new job. Just add your working exprience and start to build your connections with HRs.

Date of experience: November 17, 2015
Washington
2 reviews
2 helpful votes
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Definitly one of the best services if you are looking for a new job. Just add your working exprience and start to build your connections with HRs!

Date of experience: November 12, 2019

Overview

The company has garnered mixed feedback regarding its reputation and customer service. On the positive side, some users appreciate its role in professional networking and career advancement, highlighting the platform's user-friendly interface and valuable resources for job seekers. However, significant concerns persist regarding account security, complicated verification processes, and customer support responsiveness. Many users report difficulties in account recovery, excessive spam, and a lack of effective communication from the company. Overall, while the platform offers potential benefits for networking and job searching, users frequently express frustration with its operational inefficiencies and perceived lack of support.

This summary is generated by AI, based on text from customer reviews

service
132
value
134
quality
130
+46