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LinkedIn

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Overview

LinkedIn has a rating of 2.2 stars from 496 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LinkedIn most frequently mention customer service, credit card, and free trial problems. LinkedIn ranks 607th among Social Network sites.

  • Service
    117
  • Value
    120
  • Quality
    117
Positive reviews (last 12 months): 29%
Positive
9
Neutral
1
Negative
21
36
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How would you rate LinkedIn?
Top Positive Review

“About their services”

Sajjad A.
7/2/24

This is an excellent app for getting jobs online and also an excellent platform for getting online work and jobs the best feature is that this is an excellent platform to promote your business online

Top Critical Review

“Avoid they have serious security breaches”

Wayne D.
10/5/24

I've been a LinkedIn user for quite some time and have spent years building my connections. Recently, my account was hacked, and when I reached out to LinkedIn for help, they responded by sending a password reset link. Unfortunately, this reset link was sent directly to the hacker. I then received several emails, one notifying me that my password had been reset, followed by another saying that my two-step verification had been changed, and finally, one stating that my name had been altered. LinkedIn, owned by Microsoft, essentially handed my account over to the hacker. If you are a business or someone seeking work, I would caution against using LinkedIn, as their support is extremely poor, and it seems easier for hackers to gain access to accounts than for legitimate users to recover them.

Reviews (496)

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Reviews that mention popular keywords

customer service (33) customer support (19)
Thumbnail of user leonc201
Malaysia
1 review
1 helpful vote
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July 4th, 2023

Just trash, the search is wrong and very poor, most of the employers force you not to use the CV sender, must go on their website and waste one hour for one CV. Useless, take advantage of people jobless to defraud of their money too

Thumbnail of user andrew.m
Washington
1 review
3 helpful votes
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May 5th, 2023

I waited 10 minutes to be connected with someone in chat. He started helping me and asked be to do something which took be about 30 seconds. When I went back to chat he said he had could not wait any longer and signed off.

Thumbnail of user michaelg952
Washington
18 reviews
31 helpful votes
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November 19th, 2018

LinkedIn was fabulous... before Microsoft ruined it by dropping features and endlessly promoting their paid services. At one time, you could see who looked at your profile, who read your commentary, but not any longer. Now, you get a teaser and instructions to whip out the credit card. I guess when you $25B for something worth $5B you get desperate. Wonder when they write off this investment?

Thumbnail of user mathewk16
Sweden
5 reviews
1 helpful vote
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June 27th, 2019

I have a profile there since 2017. But I still can't get used to it. My friends tell me that they get offers thanks to Linkedin, but it's not about me. My account didn't help me with career formation. So I don't see reasons to stay there.

Thumbnail of user michaelw393
Wisconsin
2 reviews
0 helpful votes
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November 27th, 2017

Horrible Customer Support. I get better support at a gas station. My account was restricted, took 12hrs for someone to get back to me, and the same regurgitated "read our user policies" response after I said I have and didn't violate anything. Been a member since 2006 and never have. Then they say it was because an image I uploaded to Linkedin Messaging service which I RARELY use and it's usually a 'yes' 'no' 'Thanks' ect. No images uploaded. When I explained this to rep in email - bc you can't even get someone by phone the cheap ******'s - he said "read our user policies. This will be my final correspondence."

Thumbnail of user loul44
Canada
1 review
1 helpful vote
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April 13th, 2018

I'm paying for the premium version of LinkedIn. This site can be super frustrating to use. Many of the functions don't work properly and the solutions offered in the help center don't even work. LinkedIn is the only game in town and they are taking advantage of it. Super frustrating. Use the free version is you have to be on it.

Thumbnail of user richards125
Montana
10 reviews
10 helpful votes
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February 2nd, 2015

I signed up to Linkedn in 2013 but never really got involved until Feb. 2015 due to lack of free time. I answered a couple questions from other photographers from my 38 years of experience and it all hit the fan. I got nothing but angry, insulting, threatening posts flying in from every direction one of the worst was a former cop telling be what laws I was breaking shooting graffiti and street art so I immediately unsubscribed the first day I started using LinkedIn.

Tip for consumers:
Don't waste your time! This is Facebook but far angrier and very hostile.

Thumbnail of user margareth1463
South Carolina
1 review
1 helpful vote
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August 19th, 2022

He took my $2,100 as a deposit and promised a start date for minor repairs and painting. Every day he had an excuse. He is now ignoring our texts and calls.
Do not use!
Piotr Dubicki LLC
CO number *******
112 Snow Goose Circle, Goose Creek, SC *******-6670 *******979

Tip for consumers:
Do not give him a deposit!

Products used:
He never did any work!

Thumbnail of user titilayos
Nigeria
5 reviews
2 helpful votes
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September 5th, 2019

LinkedIn is one of the most adorable website for job seekers, you get to connect with new people with the same career objectives, you can easily get a good employer and an employer will be to recruit the person suitable for each job specification.

Thumbnail of user dizzyp
New York
2 reviews
6 helpful votes
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September 24th, 2019

To be fair, I just looked at a couple of pages on this site and gave up. They list no wages. That's a huge factor in sifting through the jobs. Some of the same jobs are listed on Indeed, and Indeed lists the wages.

Thumbnail of user teeje
New Jersey
8 reviews
43 helpful votes
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April 16th, 2013

Great site to keep you in connection with your business contacts. It's a great way to search for new career opportunities as well. They offer now premium services for job seekers. Seems useful but the "inmail" plan could be better, i. E., if they didn't limit the amount of "inmails" you could send. 10 per month is not a lot even at the highest level given the when you are looking for a job, you need to do much more than that per month.

Thumbnail of user robertm313
Norway
5 reviews
6 helpful votes
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March 13th, 2016

LinkedIn is the best social media I can have, the best way to look for jobs, connect to other professional my experience with it is been great. I love it shame they alow people to navigate anonymous, we should know who visit our profile!

Thumbnail of user lindaj2104
California
4 reviews
3 helpful votes
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May 18th, 2023

People seem to think that LinkedIn is a classy outfit.

No outfit is classy unless you can talk with them! LinkedIn has no email and I
Could not even sign with them because you cannot get support unless you are
Signed in. And I could not sign in without support. Their form rejected my
Clearly-typed name of photo ID.

Thumbnail of user pierrec18
Spain
3 reviews
1 helpful vote
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January 20th, 2018

Excellent tool when you need to find a job or as a tool to keep your network updated all the time, also I like the possibility that create different networks at the same time and the classification system of your contacts.

Thumbnail of user garnetto
GB
2 reviews
3 helpful votes
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November 4th, 2018

Not all companies fully utilize this site so its difficult to find good jobs or to get all the latest information or employee information. The free version works fine for most, but I personally haven't found any jobs through this site.

Thumbnail of user jaanikak
District of Columbia
8 reviews
110 helpful votes
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August 28th, 2015

Landed a couple of jobs there. SO I think it's a pretty good site for networking and getting opportunities you wouldn't have in case you; re not registered there. What I don't like is paying a lot of money if i want to post a job and search for the right candidates.

Thumbnail of user azharh5
Pakistan
2 reviews
0 helpful votes
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February 25th, 2022

It is an awesome experience about LinkedIn. LinkedIn is a platform that provides you with the facility to publish your articles and stories free of cost. It is a place where one can find real persons behind every profile, no or minimum fake profiles are on LinkedIn. Try it for your business and the creation of the community of your interest on LinkedIn. It is fabulous.

Service
Value
Quality
Thumbnail of user robw93
GB
1 review
0 helpful votes
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February 4th, 2018

I have a fully populated profile, 300 connections, have been a premium member and have changed jobs since joining, but from the job opportunities they suggest they clearly dont understand what I do for living. What sums LinkedIn up to me is the fact is that the person at the top of the list of connections to reconnect with is a colleague that died last year!

Thumbnail of user vg27
GB
3 reviews
21 helpful votes
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February 22nd, 2017

Some people seem to think Linked-In is for getting a job, not really.

Very similar to Facebook but based on work related and professional contacts.

Negatives, there is a premium so you don't get all features (it's not really a negative).

Positives, you get everything you need out of the site WITHOUT PAYING premium is only for those who are serious about LinkedIn.

Highly recommend for those serious about making business contacts.

You will get some people contacting you which will come across as spam, recruiters mainly for me, this is the same as anything nowadays.

Thumbnail of user sb853
California
1 review
2 helpful votes
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September 27th, 2021

I spend $6,000 a year on a single LinkedIn Recruiter seat and they don't offer customer support. You can't file a complaint unless you can log in.\You can't log in if they lock you out of your account. If you travel with your laptop and try to work remotely, they lock you out of your account and there is no recourse. It is crazy making. What do I pay for with my $6,000 annual subscription if not customer support when I need it?

Tip for consumers:
Be careful about signing up for service. Even if your company goes out of business you will be required to pay their full subscription price. You cannot get support. You cannot reach a live person except when they want to collect money from you or upsell you on features you don't need and will never use.

Products used:
LinkedIn Recruiter

Service
Value
Quality
Thumbnail of user cherrah
Oregon
1 review
3 helpful votes
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October 1st, 2020

Not a safe place to have a professional opinion in most professions. Especially if you are a women. LinkedIn does not respect women whom have professional scientific reasoning and professional opinions that vary from the political slant posted by either a member or otherwise linkedin; however LinkedIn will continue to push the political slant into your feed continually inviting you to acknowledge the political topic which is slanted and not academically or professionally sound. If you don't like it and if you contribute your intelligent, professional and academically sound comment LinkedIn members state hate things to a person such as Members stating hate statement to me and others I have witnessed). Very disappointed in the lack of professionalism from LinkedIn employees whom allow the members and themselves to be so hateful to women and others on LinkedIn whom state professional scientific academically sound verbiage on a topic.

Thumbnail of user kennw
Pennsylvania
5 reviews
16 helpful votes
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January 7th, 2014

I've found LinkedIn to be a good resource for connecting and keeping in contact with business associates and folks in my industries. The mobile app still leaves something to be desired and the newsfeed sorting isn't the greatest. I have a paid account and they still shove ads in my direction; that's a little annoying. Overall, it's cool and I enjoy the interactions and access to news it provides.

Thumbnail of user steliost1
Cyprus
5 reviews
1 helpful vote
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February 9th, 2015

A service of high level, of an upper standard, of a distinctive quality. However, I think they could be more productive, if they manage to mobilize the inter se relations of their members more intensively, in a similar degree and methodology as the two other big online social media services. But in doing that, they have to take care not to loose their qualitative attribute. Stelios Tamasios

Thumbnail of user sarahhuds
India
5 reviews
8 helpful votes
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October 3rd, 2014

This website containing number of features and so most of the people are using this site for various purposes. But sometimes I think it is somewhat difficult to identify the services that are providing by this website and so it is not good at all time. A website must be user friendly but I don’t think so that which is not user friendly.

Thumbnail of user mikea48
GB
22 reviews
117 helpful votes
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April 14th, 2019

I use this site mostly to network and get new business ideas. I do like the idea of gold membership but think, for the money, it's a little costly for my needs. I don't mind the additional benefits - but for the £'s, don't think I would necessarily see any value in them at the moment.
All in all, a good networking site - with a slightly annoying creepy side where some guys still think it's okay to comment on the way a woman looks, or judges her appearance - in a creepy way - not acceptable for a professional site and more should be done to prevent weirdo's from perving on women, in this way. It's not facebooks, after all!

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