LiveNation

Ruoff Mortgage Center, Live Nation oversold the Chris Stapleton concert. Harassed patrons telling them they couldn't sit or stand in open areas but wouldn't provide or advise ticketed patrons on any place to sit/stand to observe the concert.

If you sell lawn seating, do NOT allow blankets for people to lay out and create 12' spaces for 2 people while other patrons have no places to sit or stand without stepping on lawn blankets. You oversold the show and threatened to kick out patrons who had ticketed seating but no actual "seats". It's a money grab to oversell but not properly manage "lawn seating", do BETTER!

Lastly, please do NOT denote row and seat numbers on lawn seating as it is very confusing for patrons.

I will never spend another penny with Live Nation or its affiliates. They want vaccines and masks to go to a rock show. I have been to over 400 shows with Live Nation. Never again. Welcome to BANKRUPTCY NAZI PIGS.

I started out with tickets showing for $25, then when I hit their site it changed to $49, by the time I went to almost putting in my credit card info it was up to $71

I purchased 3 tickets for a show that I was so excited for. I got in line for the show 40 minutes before it started, and proceeded to wait about 90 minutes in a line that went through several neighborhoods. As I got close, my car battery died from being in idle for as long as it had been. Luckily, there were police officers nearby that helped me get to a safe place on the side of the road. My car finally restarted, and I got back in line. By the time we could see the venue, it was an hour after the show had started and the venue was beyond packed. We decided to turn back because we didn't want to risk the car dying again as there were more than 50 cars still ahead of us at 8:25 PM (an hour after the show started) and it didn't look like we'd be able to get in before the show was over. 3 other cars ahead of us had turned around before us because everything from the booking to the entry was managed horribly and there was no way to guarantee we would get into the show before it was over. There needs to be a limit on how many tickets can be purchased for events like these because this was a complete rip off for many people. It makes me sick to think of all of the people who had to make the decision to leave that had already purchased tickets. I've never had a disappointing concert experience and this was the worst thing I could think of. You guys need to have standards because this was totally inappropriate. I will never book with Live Nation again.

Are you freaking kidding me... been waiting in the waiting room and then in queue for about 20 minutes for Aerosmith tickets and then get PARDON OUR INTERRUPTION. What about authenticating my account and "thinking I was a bot" DOESN'T make sense!

I waited 30 days for a refund. And in the end no refund. Phone line is no longer in service an live chat and no email. Do not use they will steal your money

Bought pre sale tickets for my grandson Disney Jr. Less than 15 minutes ago and wanted to refund Jr resell the tix since I found better seating. Well I spoke to Live Chat Ruby and she could not help me with anything! She told me to call Ticketmaster and see if they can help me. I told well I just bought the damn tickets from LIVENATION!... So I called TICKETMASTER and I had no PROBLEMS getting a refund and they were so awesome helping me out!

Service was easy to get through had some difficulty with payment had to try multiple times before it would let me submit my payment. But overall was ok.

I purchased tickets to see Earth, Wind, & Fire on 5/6 at Dos Equis Pavilion in Dallas, TX. They were playing with Santana. I did not pay $400 for two tickets to see Santana- I paid to see E, W&F. They were the lead band. After buying the tickets, I discovered Earth, Wind & Fire are no longer playing and the show was changed to be a solo Santana concert. I should get a refund if I ask because this is not what I paid for. I tried to reach out to Live Nation six times and no one got back to me. I can't sell the ticket because 1) the value has gone down drastically as more and more people try to sell their tickets, because (like me) they paid to see Earth, Wind & Fire. 2) From a technical standpoint, I can't see my barcode to even attempt to try to sell them. Live Nation is a very deceptive business. Imagine spending $3000 on a plane ticket to go to Hawaii, and the plane stops in Nevada on the way to Hawaii. When you land in Nevada, the pilot says, "We're no longer going to Hawaii! No refunds for you!" That is how Live Nation operates. Do not buy a ticket to see two performers on the same stage unless you don't care if one cancels, because one will inevitably cancel, and Live Nation will do nothing for you. HORRIBLE HORRIBLE way to treat a paying consumer.

Do NOT buy. This is a scalper. They charge hundreds more for tickets. Ticket will come in another name. Mine came in name of Egypt Barry. This is NOT ticket master. Scam!

I don't know if it's a complete or total tax but you will have to pay for a clear bag to bring hearing aids into a concert into the event. I had to put my hearing aids in a clear bag. Ca Ching $$$$$

Live Nation is so misleading. I got an email from them for Julieta Venega concert tickets. I forward the email to my friend and she agrees we should get tickets. I tell her okay I'll order them. Mind you, no where, like absolutely no where on this email does it say Fast lane tickets (I took screen shots) I click where it says "tickets" and then a timer goes on the screen right away letting you know you have limited time to do the transaction. I still needed to find my wallet so I was in a rush to do the transaction. As I complete it and click purchase, I noticed it now said "fast lane tickets". I tried going back and didn't allow me to and the transaction had already processed. I immediately reached out to customer support and they said they could not help me as all transactions were final sale. I tried again buying actual tickets for the concert and I was unable to. So I got stuck with 2 useless tickets. I went back and looked at the email to retrace my steps and see what exactly I missed and thats when I first noticed how misleading their email was and how it made no mention I mean absolutely ZERO mention about this being fast lane tickets. This is unethical and I know I'm not the only one that's fallen for this. How they continue to operate after the endless amount of complaints is beyond me. F*ck live nation and their sh*tty practices.

Allow resale tickets and gotta pay double the price with fees. Pathetic how you treat people and allow this to happen to fulfill your contract duties. F you and your pathetic company

BUYERS BEWARE! I had 3 tickets to see Foreigner at the PNC Bank Arts Center in New Jersey on Sept. 3,2023. Unfortunately, I could not attend so I had to resell my tickets. Since they were phone tickets I was forced to resell them on the Live Nation site; instead of on my own. I was not allowed to go below $322 a ticket for Row G seats in the front. Live Nation locked me in at that rate, I could no longer reduce the price to at least get half of what I paid. If I was able to do that I would have sold them. I checked their site for comparable tickets and a few hours before the show, they dropped the price on their tickets that weren't sold to $150 a ticket for a row right behind me. Why were they allowed to go below the $322 price, but I could not. Of course their tickets got sold and mine did not. I was out $1,068 in concert tickets. I tried the CHAT because you cannot get a live person to talk to. No one helped me and just kept giving me instructions on how to resell the tickets, that wasn't my question to them. If you are fortunate enough to resell your tickets with them be prepared for even more fees; like you didn't pay enough fees when you originally purchased them. I will never buy tickets through them again. This site is a total SCAM designed to bilk money out of customers. Beware! Once you purchase tickets with them you are held hostage to their shady rules.

Hey your app does not work on 'Apple devices' Not on my Mac not on my IPhone, this is not a browser issue, needed to borrow a windows pc.

Find good coders on continue selling by phone

Wasn't my type of show, it was more for my lady! But it was a really great show! No real intermission was a bonus! A real down to earth type performer that is for sure!

How could they be allowed to charge so much? All they do is generate a bar code and send you an email. Highway robbery

Concert was so overly packed. Way oversold. Staff was not helpful. Parking was awful. Live nation is awful. DO NOT ever attend a concert at Celairis Ampatheater worst experience ever.

My daughter bought lawn tickets for Stevie Nicks at the amphitheater in the Gorge. We spend hours in our car just getting to the venue then spent more time just to get into the venue. When we finally get to the gate they can't scan our tickets because we didn't purchase the extra $57 dollars for just the admission fee. Apparently you have to buy the seat ticket and the admission ticket. By the time we get to the gate and get turned away it was 8:30. The show was supposed to start at 8:00. They send us to the box office and they tell us there is nothing that they can do if we don't buy the extra admission charge and they won't refund on day of show. By the time we got done at the box office it was 9:00. Still the show hadn't started because of the very huge line of people still trying to get in. After dealing with the crap about the admission fee (which we found out later in the very small print at the bottom of the ticket email) we decided it wasn't worth almost $400 for 4 tickets for lawn seating. Will be putting in a dispute with my credit card to get my money back. Never will I ever buy tickets from or attend shows that have anything to do with live nation.

We spent over $4,000 on Meet and Greet VIP tickets for Motley Crue for the St. Louis event.
We arrived on time and followed all protocols. We had checked-in and received our negative COVID test by 3:50 PM. Once we entered the stadium to report to the VIP area, we were told to wait outside the Cardinals Club (air conditioned large area), and stood there for 2 and a half hours in 110 degree heat. No water was offered, no seating, nothing. This is VIP service? Once we entered the Cardinals Club, there was obviously plenty of room to stage the various bands' VIPs without oversharing the other groups paid services. What a complete and total lack of competence based on the unhealthy weather conditions. Both my wife and I suffered heat-related injuries as a result of this prolonged time in the heat without any mitigations provided by either LiveNation or the Cardinals organization. We were treated like cattle, not VIPs. Also, after a total of 3 hours of waiting, the Meet 'n Greet was only a 5 second photo with the band with 0 interaction whatsoever. This is absolute fraud regardless of "COVID protocols" you want to use as an excuse. We had negative COVID tests and could have easily spent a few minutes properly distanced from the band for a quick exchange. Again, a huge waste of my family's resources due to the incompetence of all parties involved.

I filtered my tickets to ONLY show Meet & Greet tickets. I chose my seats based on this filter. The tickets stated they were "VIP" and I believed this meant they were what I chose in the filter which was the Meet & Greet. I made my purchase months before the concert. I started receiving emails for "Your VIP Tickets", and instructions to download them, show them upon arrival, which gate to go in, and so on. I assumed all was as it should be, and the only reason I'm giving 2 stars is because I should have thought something was up when I didn't get instructions for the Meet & Greet. But how shady is that to give the option to specifically filter out all tickets except the Meet & Greet package, then show that this package includes seats within the first 10 rows, the M&G, etc. I add them to my cart, but didn't realize the name of the package went from "VIP Meet & Greet Package" to "VIP Merchandise Package", and they both were the SAME price. WHY WOULD I PAY $730 FOR MERCH? I paid $730 for the experience of meeting one of my favorite entertainers. Live Nation/Ticketmaster won't do anything about it. Beware of their shady practices. You think you are purchasing exactly what they show you, but by the time your card is run, you didn't purchase what you thought. They have a monopoly on the industry, so WTF are we supposed to do about it? Shady practices.

Tickets are never available, they scalp and resell. It's a complete scam, painfully obvious, unfair to artists and fans.

My daughter bought a three show ticket package at Bald Hill on Long Island for my wife's retirement from a sales rep at live nation The package was supposed to include VIP parking and a private indoor VIP seating area with drink and food services and air conditioned rest rooms. When we went to the first show we were charged forty dollars to park. When we got to the VIP area it was a sloped grass hill outside with dirty high top tables and the legs kept sinking into the ground. There was no drink and food service and the bathroom was public. Plus the private area was not private and there was a free for all as far as seating in the area. I contacted this so called representative of the company for a refund for the two remaining shows and of course he did not respond but was Johnny on the spot for taking my daughters money. We are in the process of legal proceedings right now against the company and this individual scam artist. STAY AWAY FROM THIS COMPANY! The so called VIP area pic is below.