LogoBench has a rating of 3.0 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. LogoBench ranks 575th among Graphic Design sites.
The time they took really baffled me a lot but then again you cant have everything you hope for. The design was perfect and really clicked to a great extent. I run a tech company so by virtue of being surrounded by many artistic minds, any new design comes under harsh scrutiny but most people appreciated it. So, big thanks to Logobench team
These guys are scam artists. They produce extremely low quality work (after they've pressured you into buying one of their more expensive packages). A month later and I'm still waiting for my refund. My emails are going unanswered, they delete my Facebook posts and ignore my messages. All they want is your money - they do not care about the customer.
Thank you for such an amazing service at affordable prices. LogoBench gave us plenty of options to choose. Our logo took some revisions, but in the end, they came up with a fantastic design. The turnaround time was very quick and efficient. Well done LogoBench.
I have been waiting over 1 1/2 month for my refund because they didn't finish my logo on time for a conference i had planned, they never answer calls, emails, forget about it. Don't waste your time, I've reported them to better business bureau. Brian, Sean and Jay are worthless!
These guys are scam artists. They produce extremely low quality work (after they've pressured you into buying one of their more expensive packages). A month later and I'm still waiting for my refund. My emails are going unanswered, they delete my Facebook posts and ignore my messages.
All they want is your money - they do not care about the customer.
The time they took really baffled me a lot but then again you cant have everything you hope for. The design was perfect and really clicked to a great extent. I run a tech company so by virtue of being surrounded by many artistic minds, any new design comes under harsh scrutiny but most people appreciated it. So, big thanks to Logobench team
Never use them for anything.! They will say all things just to take money and after change everything. Took 3 weeks to finish one design and still not want to refund. They r giving their work overseas and pretend to work in-house in California. Same person will talk telling different names.! Big Scam artist.!
They do not know how to conduct business. They just take your money for services that they say take two to five days. It have been seven weeks and still no product. No one picks up the phone or return emails. Run as fast as you can. If you get Sean Marcus on the phone please hang up on him to keep yourself sane. The whole company sucks
Used these guys a year ago and was happy with the logo they designed for me. Now I used them again for a new company of mine and they just suck. Poor logo design at best. 48 hour turn around... you have to be joking! Still waiting for them to complete everything I paid for... though it doesn't really matter for I will never use the logo they designed for me...
They are more interested in selling me more products than finishing the ones I already paid them for.
Don't waste your time and money with these rip offs.
The entire process was smooth and transparent, not to mention the quality, LogoBench has provided me a first-class customized logo design. I am really satisfied with the final design they have given me and would definitely use them again in future.
The Logo service worked with me and my business partner each step of the way. They made sure at each step that we were on the same page and know what exactly the other wants. For around $200... I did not expect this kind of individual service. In the end they had given us around 50 logos to choose from!
I was flabbergasted when I heard that LogoBench is offering 3 logo designs for as low as $150. I first thought that only one would e a quality one and the rest would be just mediocre. However, the company proved me wrong and each logo was one of a kind. They explained me the concept behind each design so to help in my brand marketing process. The company really did a splendid job. Awesome!
Logobench.com actually does beyond what they say; to satisfy their clients. The whole process was greatly executed; even in the end we got a perfect logo for our business. Logobench.com made the whole process exciting and enjoyable. WELL DONE! Branded logo designs are simply creative at logo designs.
Bastards scammed and old man out of his money. $2000. Took weeks to do what they claim is an animation. Indian company claiming to be based in Fremont California giving themselves anglo names. Nothing more than a front scam company stealing consumers money producing basic unprofessional video filters and voice overs sold as animation.
WARNING - do not send these scammers any money... they will take it and run! I hired them for website design and after realizing they were totally incompetent asked for a refund under their verbal guarantee of satisfaction. For the last 6 months they keep promising that my refund is "in process" but it is obviously a delaying tactic with absolutely no intention to refund my money. They do not return my phone calls. And check out their "positive" reviews... they are obviously fabricated. Look at all the other negative reviews like mine and I hope you will not be scammed like I was (first time in my over 50 years of being in business!
Unacceptable performance logo bench
We as a organization are not impressed with your lack of follow through... (You wrote- "I will send over the logo without slogan") I called you a day in advance of the meeting... Called twice today and what do I get "nothing" - you embarrassed me in front of my peers. I have used your company 4 times ( never never again)
We had a meeting last night without the tools we needed to make effective decision making. I went to bat for your company and for you my friend and you failed me. Expect a internet review!
Extremely upset
I expect a call from your supervisor
Wayne
Sadly, I thought they would be great to work with as they were very attentive in the beginning and our logo was done well but once we got to the website, it went downhill fast. They do not have 24/7 support help, they will not respond to your concerns in a timely manner, they did not give me a dedicated server to host, I was to have unlimited bandwidth but our site would frequently crash when we were busy due to the message of "server has reached its bandwidth", and it cost us more than $7k in business. Do not be fooled like I was and never allow someone else to control your website domain name. Again, I was not well versed here and that is my fault but please learn from me and do not do business with them. Go for local where you can actually go and meet with people face to face.
This company started out great but burst into flames when it came time to deliver. Their moto should be over promise and under deliver. If you try and talk with the "designer" they are always: away, off, busy, in a meeting etc. Just look at their BBB rating if you want to use this company. Don't look at the other reviews here that are obviously fake, and they all "liked" each others comments.
I am really relieved to see such creative final logo designs. To be honest, I was very afraid and was worried about how the logo would turn out and do I get the money back if I did not like the logo. With such cooperative team of designers, thankfully nothing has happened as I thought at the initial stage.
Im never sloppy and careless with my decision regarding money spending and product purchase. I really stretched my hands West and East in order to locate the best company, not in their pricing but in their quality as well. My decision for choosing LogoBench was not based on Googles 1st page or word of mouth. I believe in personal efforts and research. No surprise, I made the right choice.
Being new to the industry, I really wanted the perfect visual identity for my company. Before opting LogoBench, I read their reviews and some of them are not at all good to be honest but even then, I went and tried them. My experience with them has been really very good.
When it comes to doing business it is pivotal to have the required support that will help you to in all areas of that business. Especially when working on the brand impression like the logo designing. It was really great to have someone who can understand the need and requirement of my project, as their own project. This is what it takes to win customer loyalty.
The best thing about their services was their round the clock services. They were on their feet whenever I called for an urgent request or revision. I made some 3 revisions before my final design was ready, and not a single time they refute my request. That is what I appreciate the most!
Their website seems slick and prices low. I went for it, thinking I would at least get something useable within a few days. I could not be more wrong--I got a bunch of trashy logo options and one mediocre one. Each successive edit took at least two days and TOTALLY ignored my instructions. I was polite for a week, then I thought maybe I needed to be a greasy wheel to get anything done, I could not get business done without this final piece. This resulted in a lot of phone calls from a "liaison" but things moved no faster. It's now almost two weeks in, and I still don't have a final product, even requesting the most minor refinements possible.
In the meantime, with no design experience I have gone ahead and designed a better logo for myself. Based on my experience with this total mess of a company, I really doubt that most of these reviews are legit. I probably would have been way better off with fivrr.com or a legit designer.
I was really struggling to complete my first logo. I stared it but was not able to finish it the way I wanted to and that’s where I needed the help of a professional service that can analyze my logo draft and make the possible changes, making it look attractive and eye catching. I have heard of the LogoBench services from word of mouth and it was no harm trying it out. Just after 2 and half week I was called with the completed design, I reviewed it and notice that except few minor changes to be done, everything is just perfect. It did not eradicate my original idea and also enhanced its creativity and imaginative standing. I really liked the service.
I initially made an order with LogoJeeves.co.uk which apparently is trading as Logo Bench too - as my bank statement mentioned LogoBench with an additional charge, as it was charged in USD.
I was under the impression they were UK based - but they are not. Their anglo names are so obviously fake. I think they are based in India.
Anyway. I asked them to do my a logo - and they sent poor mediocre, lazy work - clearly using unoriginal stock images - and not even paying any attention to my SPECIFIC REQUIREMENTS.
I am now seeking to get my money back, once they take away their admin fees no doubt.
Screw these guys.
I contacted logo bench to create my new company logo design they really sounded like they knew exactly what they were doing, when I got to talk to Brian Williams the guy that worked with me the first designs were good they really got me thinking. Then it was taking a day or two just to get redesigns back at the end he was not even sending me what I was asking for its like I would say one thing and he would do the opposite when it came to colors or moving something. I finally got something that I could work with and decided to cut my losses and move on because I needed to design the website and get business cards ordered. Then he gave me a call after we were finished to see how things were going I told him I still wasn't really happy with the couple of the design colors on the logo but I'm making it work. He said oh no problem why don't you send me detailed notes again and I will send you something back that was over two weeks ago and I still haven't heard back. I would definitely look around for another company before trying this one. Reading the reviews, it looks like its kind of hit and miss depending on who you work with. If they would've followed up with the redesigns at the end like brian said, they might be getting a better review now. No follow up No good review or future business from me.
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