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Lorenzappliances Reviews Summary
The company appears to face significant challenges regarding customer trust and satisfaction, particularly due to the association with LG refrigerators, which have been linked to reliability issues. Customers express frustration over a lack of transparency concerning product quality and warranty coverage, leading to feelings of betrayal when faced with malfunctioning appliances. While some customers may appreciate the initial product offerings, the overarching sentiment highlights a critical need for improved communication and support regarding potential issues. To enhance its reputation, the company must address these concerns and foster greater confidence in its product selection and customer service practices.
This summary is generated by AI, based on text from customer reviews
In January of 2019 I purchased an LG refrigerator with a 5 year warranty and a 10 warranty on the compressor. Little did I know that LG had a class action lawsuit against them for faulty compressors. Lorenz continued to sell this brand and did not let me know that LG refrigerators were a ticking time bomb. Now 4.5 years later everyone is finger pointing while I have no refrigerator. Avoid Lorenz, Avoid LG and Avoid CPS warranty.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members