• LovelyWholesale

LovelyWholesale

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Overview

LovelyWholesale has a rating of 2.4 stars from 1,215 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LovelyWholesale most frequently mention customer service, tracking number, and post office problems. LovelyWholesale ranks 19th among Wholesale Clothing sites.

  • Service
    161
  • Value
    162
  • Shipping
    166
  • Returns
    133
  • Quality
    150
Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5

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10,469 reviews

403
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How would you rate LovelyWholesale?
Top Positive Review

“Amazing company”

Jazemin O.
3/3/24

I love this company they make me smile they're outfits are so cute and stylish occasionally u get one that's too small but for the most part they're outfits are too cute to boot

Top Critical Review

“New inventory”

Portia Q.
2/18/24

I have been ordering from LovelyWholesale for years now and have almost every item and the plus in curve department! They have really nice items, but the issue is that it takes a very long time to receive most of the time and they never send all items and one package which causes items to be super delayed as well as items getting lost in the mail delivery. My question to LovelyWholesale is when will they get a new inventory of clothing items? I am still seeing the same items that have been in their inventory from six years ago which leaves no other options. I am trying to place an order now, but they don't have anything new which I've been keeping a close eye for over three months now.

Reviews (1,215)

Rating

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Reviews that mention popular keywords

customer service (249) right size (23) phone number (14) order anything (17)
Thumbnail of user belindal13
1 review
3 helpful votes
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December 28th, 2016

I ordered on November 30 2016... they took my payment by Paypal on December 1st 2016 and ''shipped' my order on December 6th 2016... we are now January 19th 2017 and I still haven't recieved my order. Everytime I message them they keep telling me that m y order is being held at Customs... they have been telling me this for the past 4 weeks now... and when I asked for a refund they keep telling me that I have to wait 3 months for a refund even though on their website it clearly says that they will refund within 24hours once you ask for a refund... they do not honor their words... they are scammers and thieves... DO NOT ORDER FROM THIS WEBSITE... THEY WILL TAKE YOUR MONEY AND NEVER SEND YOU THE PRODUCT YOU PAID FOR...

Thumbnail of user tellisj
1 review
0 helpful votes
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September 6th, 2021
Verified purchase

LW has came a long way. They can recreate any outfit and give it a whole different style and the best part is it's cheaper!

Thumbnail of user theresaj103
1 review
0 helpful votes
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July 21st, 2020

This company is a frude I order 17 items from them on June 10 haven't received anything. They gave me a fake tracking number which don't exist this is a scam I filled a dispute with PayPal but for some reason I believe they working together because they sent a total different tracking number to them so they said the package had been sent out. NOT it's a fruad and I hope people would not ever prefer from here I wish I had read the reviews before I wouldn't have ever spent a dime with these scammer. I just recently found out this company under ferderal investigation they need to close this scamming place down. I had no ideal this was in China it's all a scamm. SAVE YOUR MONEY PLEASE THIS IS A SCAM! I WISH THEY HAD A ZERO RATING BECAUSE THAT'S WHAT THEY DESERVE!

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user johnc550
1 review
0 helpful votes
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June 16th, 2016

I bought a gift from here for my elder sister.Its delivered on time and cloth are very good quality with good fitting, looking and comfortable.

Thumbnail of user devalem
1 review
0 helpful votes
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September 8th, 2020

Wig that arrived us not what I ordered! Looks like an old granny wig! What a joke. Never ordering from here again.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user monicab257
1 review
1 helpful vote
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March 19th, 2020

Ordered this set & it arrived within a week which was amazing. Very Comfortable & cute definitely ordering more sets like this.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user mollys116
2 reviews
0 helpful votes
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August 7th, 2019

I placed an order for 3 outfits in April only received 2 it was so hard to put in a ticket but once I did never received outfit or refund.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

I am so sorry about that,please email here aftersale@lovelywholesale.com, customer service will reply to you asap. Please make sure the email address is aftersale@lovelywholesale.com

Thumbnail of user rondag20
1 review
2 helpful votes
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April 2nd, 2020

PLEASE BE CAUTIOUS WHEN ORDERING FROM THIS WEBSITE!
I made a purchase of 4 items totaling $62.76 on 3/24/2020 & received a receipt via email. A day later, I received another email that I never made a payment for my purchase. I thought I had done something incorrectly so I submitted a second payment. Both payments were pending with my bank. I submitted a ticket on their website to make sure I wouldn't be charged twice since my bank showed 2 pending charges. I received a response assuring me that the payment was processed correctly & my order would be shipped out within 5 business days. Checked my bank & I was charged twice for the same order. I reached back out to them & was told there was nothing they could do about this since the order had already been shipped (even though I made them aware of this issue prior to the order being shipped). I only received 1 tracking # for 1 order so I checked the tracking #. The tracking # does not exist & Fed Ex had no info regarding this order! Tried reaching back out to them but of course, no response. So I basically paid $125.52 for a purchase that should've been $62.76 that according to Fed Ex, does not exist! I will be disputing this with my bank & contacting Better Business Bureau!

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
Tickets Link: https://www.lovelywholesale.com/support.php
Email Adress: Aftersale@lovelywholesale.com

Thumbnail of user tearraneec
1 review
0 helpful votes
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April 18th, 2019

I appreciate the service I had with lovelywholesale. Even though some of my items didn't arrive altogether.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Thanks for your support

Thumbnail of user lolaab
1 review
0 helpful votes
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April 1st, 2020

I've experience great shipping with lovely whole sale all my outfits fit just perfectly fine great
Quality

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user nitaw13
1 review
0 helpful votes
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March 21st, 2020

I had great shopping experiences on this site. Everything is affordable. Customer service is friendly as well.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user paulinea115
1 review
0 helpful votes
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March 18th, 2023

I will never order from them again. They claim it's been collected by logistic care and they been holding my clothes for 2 weeks

Thumbnail of user nadiaw2
1 review
12 helpful votes
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October 16th, 2015

I order October 5 nothing still on my oder no tricking no nothing can't get in contact with nobody this is bull$#*! never again

Thumbnail of user patsyb51
1 review
1 helpful vote
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September 5th, 2019

They're prices are great but the clothes run small and takes forever to come. I'd order more often but the shipping rates become ridiculous.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
Tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: Aftersale@lovelywholesale.com

Have a nice day.
Lovelywholesale.com

Thumbnail of user ritat145
1 review
0 helpful votes
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January 28th, 2022

Great clothing. Excellent styles at affordable price. You won't be disappointed. Plenty styles to choose.

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user ceem7
1 review
1 helpful vote
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May 9th, 2020

Placed a order 10 days ago. No new infor about my order. I paid extra for shipping to the USA. Won't use them again.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user andream970
1 review
0 helpful votes
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September 30th, 2021

My absolute favorite online store to shop at! Prices and quality are excellent! Styles aren't ones you can buy in my local stores!

Tip for consumers:
Follow the size chart

Products used:
All!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorraines244
1 review
0 helpful votes
  • Send Message
June 20th, 2020

Orderd in march and its june 20 what is going on bad business to me and took my money no phone number

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caued for you during the Convid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user lishh1
1 review
1 helpful vote
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March 20th, 2017

I purchase items from them last yr. So I decided since everything went okay ( not great) but okay I'll try again. I ordered 10 items from them Feb 27th. For my trip on March 11th. I express mail it paid $89. It was in process for almost 2 weeks. Please read their fine print. There is no number to call. You have to communicate through email. And if you are in Eastern time they reply back alot quicker around 1am to 4am. Here's what everyone needs to know if you have a big order and they are still looking for items expect not to receive your order on time. I paid express mail waited almost 3 weeks to get partial items. Still today March 18th still missing items. They do not compensate you. I actually went to another site to order more clothes for my trip. Waste of time and money. I been emailing the company all night. Also the clothes run small. Oh and the responses from the emails seems computerized sometimes. Clothes are cheap but if your going some where and try to order a week ahead despite of paying express you want get it. Never again. I'm still emailing and waiting as we speak

Thumbnail of user brittanyc20
1 review
9 helpful votes
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January 29th, 2016

Never again i order from them and oct 15 its Jan 16 i still havent recieved my items! They don't have a valid number to contact them on either

Thumbnail of user danielles284
1 review
0 helpful votes
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April 17th, 2019

Love Lovely Wholesale Ready To Order Again I will be back I already see more stuff on the site they add stuff daily mite as well place a order u want be disappointed

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Thanks for your support

Thumbnail of user rar9
1 review
6 helpful votes
  • Send Message
January 16th, 2020

Consumer: I am missing 1item out of 7 total ordered. My order was divided into 2 shipments. I've checked all items a thousand plus times and contacted your company several weeks and times making sure that you were aware of the issue. But I'm getting the impression that my business is not appreciated and I'm not valued as a customer nor is Lovely Wholesale a company of integrity. If the company is not willing to resolve the issue properly or provide a refund for the one(1) item I did not receive I will be forced to take independent action to have the issue resolved. I've provided several chances to make this right.
Customer Service Rep:
At: 01/17/2020 09:08 AM
Dear
Your order R******** was delivered with 2 parcels.
Please check it again.
Thanks
Consumer: 01/17/2020 09:44 AM
Are there actual people working the tickets for customer service issues? The reason I ask is because you continue to reply with the same message and it seems automated stating check my parcels. Obviously you did not take the time to read the prior issue at all-this is very disheartening. IF YOU PURCHASE ANYTHING FROM THIS COMPANY YOU WILL BE DISAPPOINTED AND DISSATISFIED WITH THE OUTCOME AND SERVICE.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

We are so sorry about that.
If you like, pls submit a ticket to us and tell us your order number, so that we can check more information for you. Hope you understand.
http://www.lovelywholesale.com/support.php
Lovelywholesale.com

Thumbnail of user margaretp522
3 reviews
0 helpful votes
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December 25th, 2020

I've made several purchases from this site which has always been easy to use. Will continue to purchase from them in the future!

Thumbnail of user dm379
1 review
3 helpful votes
  • Send Message
March 25th, 2019

Didn't receive all of my clothes, can't contact anyone, the info listed online is Bull Crap, and the clothes are way to big

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

I am so sorry about that,please email here vip@lovelywholesale.com, customer service will reply to you asap. Please make sure the email address is vip@lovelywholesale.com

Thumbnail of user makaylam16
1 review
0 helpful votes
  • Send Message
April 9th, 2020

Good service and really nice affordable pieces. Customer service agent was hands on to answer all and any of my questions. Highly recommend

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

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We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. CONTACT US: Live Chat: click "Live Cha...

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Thumbnail of user lovelyw3
Lovely W.

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