• LovelyWholesale

LovelyWholesale

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Overview

LovelyWholesale has a rating of 2.4 stars from 1,215 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LovelyWholesale most frequently mention customer service, tracking number, and post office problems. LovelyWholesale ranks 19th among Wholesale Clothing sites.

  • Service
    161
  • Value
    162
  • Shipping
    166
  • Returns
    133
  • Quality
    150
Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5

Instant Feedback

10,469 reviews

403
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How would you rate LovelyWholesale?
Top Positive Review

“Amazing company”

Jazemin O.
3/3/24

I love this company they make me smile they're outfits are so cute and stylish occasionally u get one that's too small but for the most part they're outfits are too cute to boot

Top Critical Review

“New inventory”

Portia Q.
2/18/24

I have been ordering from LovelyWholesale for years now and have almost every item and the plus in curve department! They have really nice items, but the issue is that it takes a very long time to receive most of the time and they never send all items and one package which causes items to be super delayed as well as items getting lost in the mail delivery. My question to LovelyWholesale is when will they get a new inventory of clothing items? I am still seeing the same items that have been in their inventory from six years ago which leaves no other options. I am trying to place an order now, but they don't have anything new which I've been keeping a close eye for over three months now.

Reviews (1,215)

Rating

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Reviews that mention popular keywords

customer service (249) right size (23) phone number (14) order anything (17)
Thumbnail of user meagany2
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

I recently ordered for my daughter and she received the wrong size in one pair of shoes and they never sent the second pairs of shoes that was with my original order. I have not received a refund. The rest of the order was fine they just messed up on the 2 pairs of shoes that was ordered.

Thumbnail of user ayanac
1 review
0 helpful votes
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March 20th, 2017

I always get my items and yes I am a real person who loves this site. The dresses fit amazing, I have ordered multiple dresses and shorts from them you can track your order and it will tell you that it is in your mailbox

Thumbnail of user jaritzat
4 reviews
11 helpful votes
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February 24th, 2015

Lovely wholesale is a scam. What a waste of my money, some of the clothes came back damage and I don't even have an address to send this pieces of fabrics they call clothing back. And yes I have contacted their customer service and nothing.

Thumbnail of user vickiev12
1 review
3 helpful votes
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October 6th, 2019

Horrible online store. The clothing were not the same as online. Shipment missing items they refused to give me my money back. Clothes were different colors from purchased online. Quality was poor. Horrible experience. This store deserves zero stars

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
Tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: Aftersale@lovelywholesale.com
Lovelywholesale.com

Thumbnail of user shaniem
1 review
1 helpful vote
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May 31st, 2020

So about a month-and-a-half ago going on two months now I ordered $100 worth of clothing and have only received two out of my 12 items I ordered. The thing is the quality of the clothes is what is expected because of the price which I understand. However no company should ever take this long to ship out an order. I don't care if there is a coronavirus going on or not. They should be upfront with their shipping times and then every time you try to submit a work order for a customer service question it always States the site is down or busy. It is ridiculous and I don't know how a company gets away with this. You take our money immediately when the order is placed and then whenever you decide you will ship out the clothing. Ridiculous and unacceptable.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
We beg your understanding during the hard Convid-19 time.
Best Regards
LovelyWholesale Customer Service

Thumbnail of user natikae
1 review
0 helpful votes
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March 16th, 2020

The clothes from this company are awesome and fit great. Very stretchy for plus size. The colors are vibrant and do not fade when worn. Customer service responds quickly and is very helpful when tracking orders. I am a faithful customer now.

Tip for consumers:
Sizes run small for plus size. Try ordering 2 sizes up for a better fit.

Products used:
1 piece and 2 piece pants suits; bathing suits; dress; body suits; shirts.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user marquiaw
1 review
3 helpful votes
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March 24th, 2017

I have placed my order on March 10 and it's March 23 still haven't gotten anything saying my order has been shipped. You can't call anyone and the only way you can reach some one is by messaging some person named Helen n it seems to me as she says anything. When I go on my account it says I have 0 orders but I spent 150 dollars and I have proof from my bank. I think they scamm people. I'm about to call the news on them

Thumbnail of user nareishax
1 review
5 helpful votes
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May 15th, 2019

As a result of the negative reviews, I will not be purchasing from this site. I think some of the people that put up positive review are fake as well. When this many people have complaints, that's a warning. Thank you all.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

I am so sorry about that,if you have any issue, please submit a ticket for that and our customer service will reply to you asap. Thanks, then you need to log in our website to check the ticket
You can click here to submit the ticket https://www.lovelywholesale.com/support.php

Thumbnail of user renec133
1 review
0 helpful votes
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March 24th, 2021

This place refuses to refund my money on packages they never sent to post office when you claim the problem they tried to offer 5% discount on $75 purchase but refuse to refund this is considered stealing from customers during covid 19

Products used:
None just had my money stolen from lovely wholesale during covid n they refuse to refund gave me a 5% discount for stealing my money do you think ima spend money here on a place that stole from me

Thumbnail of user lillianj9
2 reviews
3 helpful votes
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March 1st, 2016

I have ordered off LovelyWholesale many times and I am not disappointed every time. There products are great value and always delivered on time. I love LovelyWholesale and will continue to order from them as the service is excellent. I definitely recommend!

Thumbnail of user missys28
1 review
2 helpful votes
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September 5th, 2018

They take your money. Don't give all the items you purchased. They don't refund any money back. They provide wrong size descriptions and force you too pay to ship it back. If you buy from them be aware. There's better online companies

Thumbnail of user kasiah1
1 review
0 helpful votes
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October 27th, 2019

I just want to say tha lovelywholesale is the bomb, I ordered several outfits from them and everything fitted perfectly, I received a lot of compliments on the clothes. For the price I paid it was well worth it. One of the outfits the zipper on it was broken. I contacted them about it, and they replied back Asap, and fixed the problem. I will be back for me

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user jowannac
1 review
0 helpful votes
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April 7th, 2021

The clothes that I purchased was not my size apparently and I emailed them telling them about my purchased and they asked for pics and all I wanted to do was return my order. I still haven't got no address to return them. The customer service sucks. I will never order from them again

Service
Value
Shipping
Returns
Quality
Thumbnail of user rondaj8
1 review
1 helpful vote
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May 1st, 2018

I received all of my items today, 4/30 and I ordered about 3 weeks ago. Shipping does take awhile, but that's expected since it's coming from China. All of my items are super cute and true to size. I'm so thankful that I received my order, not going to lie I was a little nervous, but my mom told me about the site and she also received her items. I will DEFINITELY repurchase. I got 7 items for 100.00! I'm vacation readyyy!

Thumbnail of user lakeshiaw2
2 reviews
8 helpful votes
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March 5th, 2020

Please be aware of this company's clothes they are not as pictured online received my order to find the order wrong and not to mention all the garments looked nothing close to the photos on there site shipment was packaged terribly overall not a good experience for me poor quality items all around not a a good company I want be ordering from here ever again and highly wouldn't recommend this site not even to my worst enemy

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
Tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: Aftersale@lovelywholesale.com
Lovelywholesale.com

Thumbnail of user kellieg14
1 review
3 helpful votes
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June 27th, 2018

I ordered the Nintendo February 27th. Contacted them at the end of March wanting to know where it was they sent me an email saying it would be another month or two before it arrived. I contacted them twice this month with no response back. So they got my money and I don't have my Nintendo. Do not order from this company they just keep your money!

Thumbnail of user shanettag
1 review
10 helpful votes
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April 26th, 2016

Their items are so priced so cheap and when you get them you will know why. Clothes are poorly made, and almost everything is made of spandex material. I spent almost $150 and would not wear any of it, gave it to the goodwill after they would not approve a return. Will never ever buy anything from this site. Learned my lesson!

Thumbnail of user ebonyp23
1 review
0 helpful votes
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July 5th, 2020

I purchased on 5/27 and received my items on 7/1. When I receive my package it only had 1 out of the 5 items that was ordered. When contacting lovely wholesale via email, and chat no one answer the question. Where's my items, and can I get a refund for the ones not received? It seems to me that no one understands what I'm saying. Where's the rest of my package? If you can't send those, can I get a refund for the missing items?

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time. We are working around the clock and putting all our efforts and resources into providing a prompt response to all our customers.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user ericag207
1 review
9 helpful votes
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May 20th, 2020

I made a purchase from lovely wholesale on April 29,2020. The next day April 30,2020 I got email saying my order was shipped gave a tracking number for fedEx no order been shipped only a label was created reached out to them so many times. I'm not playing no games with them so I filed a dispute with my bank I want my money back I will never order from them again.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user tinap183
1 review
9 helpful votes
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March 5th, 2020

I ordered 5 bathing suits that looked beautiful on line and they all had covers to them and thank God for that because that was the only thing that could possibly be worn. All and I mean all of the bathing suits were not even the same cut as shown on line. They had no seams just cut cheep fabric that was poorly stitched together. It looked like a kid made it in High School.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user lisab2628
1 review
1 helpful vote
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May 30th, 2021

I was so disappointed as a first time buyer. I knew that items would be delayed due to the pandemic & high volume of orders; however, I wanted a month and a half for the products, just for some of my shoes to arrive broken. One pair of shoes I had two left shoes & I was told by customer service that "that's just the style of the shoe" and was offered a refund for one pair not both. The clothes were okay; however, I could have gotten them from another company. I would not recommend this company to anyone.

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user rachelw91
1 review
3 helpful votes
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February 9th, 2017

Hello I live in buffalo my my boyfriend paid a extra45 Buck's for expedited shipping and the clothes so called was delivered to my boyfriend house yesterday which the clothes required a signature plus the driver never called we never even received a email after he bought the clothes, that automatically had me wondering about this company, If you ask me they just stole 120 bucks from us I believe that nothing was never brought to us. Like I said it required a signature so why was it so called dumped on the porch, I believe the driver never came we were home the entire day. The sad part is we have a concert the is tomorrow to attend fourth row seats and we can't even go because it's way to late for me to find a outfit. Don't order from these people with the concert tickets and the clothes we never received we lost about 450.00 thanks guys..

Thumbnail of user illiyanas
1 review
7 helpful votes
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May 21st, 2020

Such a waste I order a month ago and my order hasn't even been shipped out I ask for a refund and they say they cant do it because they already send out my order yet fedex never received it. This is a scam and a waste of $100 I've sent them two emails now I want my money back! Go to fashionnova y'all I have never had a problem with them and they actually send exactly what the picture shows and the right size

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user jhond13
1 review
0 helpful votes
  • Send Message
January 18th, 2021

I love LovelyWholesale website. Good quality products. I love the comfort-ability of their clothes. Their customer service is the best. The service is great and I've not had any issues with my orders. Delivery is prompt and the customer service is really great, friendly and helpful! I'm so glad I found this store, it has everything! I definitely will be coming back to buy more. I think its best shopping site as online at this time. I would highly recommend to all of my friends.

Thumbnail of user sidrac1
1 review
2 helpful votes
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July 18th, 2018

Don't waste your time nor money. The reviews you see are legit. Delivery time is extremely long. Quality of clothes are not great. Customer service is extremely horrible... They do close your tickets prematurely. No contact number. Your questions go without answers. No information pertaining to how you go about getting a refund / exchange. AGAIN DON'T WASTE YOUR MONEY!

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From the business

We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. CONTACT US: Live Chat: click "Live Cha...

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Thumbnail of user lovelyw3
Lovely W.

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