• LovelyWholesale

LovelyWholesale

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Overview

LovelyWholesale has a rating of 2.4 stars from 1,215 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LovelyWholesale most frequently mention customer service, tracking number, and post office problems. LovelyWholesale ranks 19th among Wholesale Clothing sites.

  • Service
    161
  • Value
    162
  • Shipping
    166
  • Returns
    133
  • Quality
    150
Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5

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10,469 reviews

403
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How would you rate LovelyWholesale?
Top Positive Review

“Amazing company”

Jazemin O.
3/3/24

I love this company they make me smile they're outfits are so cute and stylish occasionally u get one that's too small but for the most part they're outfits are too cute to boot

Top Critical Review

“New inventory”

Portia Q.
2/18/24

I have been ordering from LovelyWholesale for years now and have almost every item and the plus in curve department! They have really nice items, but the issue is that it takes a very long time to receive most of the time and they never send all items and one package which causes items to be super delayed as well as items getting lost in the mail delivery. My question to LovelyWholesale is when will they get a new inventory of clothing items? I am still seeing the same items that have been in their inventory from six years ago which leaves no other options. I am trying to place an order now, but they don't have anything new which I've been keeping a close eye for over three months now.

Reviews (1,215)

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Reviews that mention popular keywords

customer service (249) right size (23) phone number (14) order anything (17)
Thumbnail of user jennyg187
1 review
1 helpful vote
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March 10th, 2021

If I could give this company no star's I would. Order in January 2 items arrived a little earlier no problem. The package was opened and had a little dirt on it. Shirt was cheaply made. Smh... emailed them for the return info. Do you know it took them a whole month to get back to me?!? All I wanted was my money back. They tried to negotiate and Requested pictures of the merchandise. Here we are in March and I shipped them the package last Tuesday. Today is March 10th no reply to the emails or my refund. Worse company ever!

Tip for consumers:
Don't waste your time!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user traciep56
1 review
0 helpful votes
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September 11th, 2022

I returned two outfits supposedly in exchange for the bigger size. They acted as if they didn't get it, asked for a copy of my tracking to proved it was mailed, I sent it along with proof of delivery, I guess they probably thought I didn't have it. Once I sent it, then it became our policy after 30 days, there is nothing they can do. I've was purchasing for a teenager in need and now I'm out $60 plus $10 for the return. They are scam with those cheaply made clothes. Never will I ever. My review to BBB is next.

Tip for consumers:
Don't

Products used:
None

Thumbnail of user tinam57
1 review
16 helpful votes
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October 3rd, 2015

I would give lovely whole sale a -1 rating if i could. When you order items they look nothing like the picture. I ordered a shirt dress. Looked nothing like the picture, it looked like a 5 year old took some rags and tried to sew it together, and if you do take a chance ordering from this company, order at least three sizes up... so, so disappointed

Thumbnail of user denishab6
1 review
0 helpful votes
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October 8th, 2021

I ordered almost 200 dollars worth of clothes. Alot of the clothes look nothing like they do online. A few of the items are decent enough to keep. One of the shirts I ordered came with a hole. Another shirt has ink stains. A pair of the pants had to be made for someone over 6feet no kidding. Everything fit so different with weird sizing. When you order they say the first return is free. I've been trying to return part of my order for over a week and I keep getting the run around. Very deceptive company.

Tip for consumers:
Don't expect to be able to return

Thumbnail of user monicat28
1 review
19 helpful votes
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February 27th, 2016

Never buy anything overseas. Sammydress is the same way. Paypal refunded me my entire $300 in total on Sammydress. If you do order go through PayPal. They will refund your money back immediately. Never trust China or any part of overseas. They are the biggest scammers and con's. I really rate all China websites a $#*!ing zero. This is one person they didn't get over. I still got all my money back and extra!

Thumbnail of user sheilag18
1 review
11 helpful votes
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August 24th, 2016

Please don't be fool by Lovely wholesale Website.the clothes you see will not look like the ones you will get. I order a simple pair of blue jeans. They are clearly not blue jean material. I don't no what the he'll this is they sent me. Never will I be dumb enough to order again from them.

Thumbnail of user tarap24
1 review
4 helpful votes
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June 10th, 2016

Overall the prices are really good. Sometimes what you purchase looks good. But most of the time it is the shiny material. The skirts are never long enough and I am only 5"6. It is some what difficult for the customer service reps to answer questions when you send an email due to the language barrier. I have been locked out of my account for weeks, so when you send a question the can only send back to your account that you are locked out of. When ordering it takes for ever. Just order and forget about it. I have heard it is not wise to pay for express shipping it takes just as long. Overall I have some good pieces from here, but then again its cheap. You get what you pay for. Good luck

Thumbnail of user jamiac
1 review
63 helpful votes
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June 27th, 2020

I ordered 3 maxi dresses, waited 2 months to get them (wish I had known this is a Chinese company) and when they finally arrived, the order was WRONG. Not wrong size wrong, but 2 butt ugly, god awful, plaid, polyester, bellbottomed halter jumpsuits wrong. Posted pictures below. Awful!

Then they had the audacity to not want to refund my money. Had to send their mistake back to China for more than the items were worth. Do NOT buy anything from this company.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user jewellj6
1 review
0 helpful votes
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March 17th, 2021

This is the worst company I have ever shopped with on-line. If I could rate this company a negative 0 I definitely would have. I do not recommend purchasing anything from them. First off there clothes run really small and lets not talk about issuing a refund. The website states someone will respond to a submitted ticket within 24 hours, it has not been 72 hours. I did everything they asked of me as far as the refund; returning the product, providing the tracking number and taking pictures of the items that were small. After they asked for the items, I still have not received my refund.

I know for sure I will take this matter further; because it's the principle of the matter.

Products used:
I purchased 6 shirts and returned 4

Service
Value
Shipping
Returns
Quality
Thumbnail of user tamikoh
1 review
9 helpful votes
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March 3rd, 2015

I purchased a dress in late January. It's been so long that I forgot that I'd ordered the dress until I saw a Facebook ad. I promptly contacted LW only for them to tell me that my package was delivered on February 1st. They sent me a USPS tracking number which I took to the post office. The post office worker said they never had that package nor was an attempted delivery made. Here I am without my dress and out of money for the dress. I wish I could give a zero rating for this piece of $#*! website! Never again!

Thumbnail of user lens94
1 review
1 helpful vote
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February 10th, 2021

I ordered a dress to wear for Valentine's Day. I realized I had the wrong size. The website said I'd hear back in 24hrs but I heard from them that day. I was so excited they caught my order before it shipped! What was so awesome, it ship in time and it fit perfectly. I knew the straps were plastic and wasn't worried because I don't really have huge boobs. Unfortunately a strap broke while I was trying it on. I absolutely love the dress though. Great customer service, it fits me perfectly. I really do hate the right strap broke.

Tip for consumers:
Order very early if you want it by a certain day.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user fionaa8
4 reviews
6 helpful votes
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November 11th, 2017

I don't know why people write deceptive reviews, i was almost mislead by the negative reviews i saw here, so i ordered an affordable high waist zipper denim, it arrived early and the size was exactly as ordered, even the color i ordered was delivered. Please buy from lovelywholesale, they have a lot to offer, i will buy again.

Thumbnail of user courtenayw5
1 review
0 helpful votes
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October 10th, 2021

I read the reviews to ensure I ordered the right size. Nothing was the right size. I ordered 10 items. Only 2 of them were even close to what the picture on the website looked like. In my opinion, this is a scam site. The clothes really are not true to size, nor are they of any quality. Cheap and not shaped properly.

Tip for consumers:
Do not order from this website. I'm not small, and all of the clothes were even though I went sizes up.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user sonyab112
1 review
0 helpful votes
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March 19th, 2021

The worst place to order from please don't waste your money then the customer service refuses to give you the address to return your products then they want you to email back and forth with them while they play with you while your time runs out on the return policy time limit very disappointed I ordered two orders one for my husband $90 one for myself for $114 the stuff I received was trash they didn't even take their time to make this stuff none of the sizes are what they say they are on the website buyers beware

Tip for consumers:
Don't do it don't waste your money don't waste your time the clothes are garbage very cheaply made and we'll never be your size

Products used:
None of them because none of them were my size that I ordered for me or my husband so I'm just out of two hundred and something dollars I wish there was a way that I can report this company to The Better Bureau Business so they could stop selling people $#*! that's not right and taking people money and refuse to give a refund

Service
Value
Shipping
Returns
Quality
Thumbnail of user berthaz
1 review
0 helpful votes
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March 19th, 2019

This wonderful red and floral bikini, was the highlight of my day... the bikini arrived two weeks after I purchased it. Im happy with my choice and would definitely recommend it to anyone whos looking for a comfortable, super cute, stylish bikini
I ordered a small. It fit perfectly.

Thumbnail of user angelg14
1 review
12 helpful votes
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February 12th, 2015

I order two items December 28 2014 and did not get them until February 3 2015. One dress is okay the other one is Horrible. It was suppose to be a nice top and a flair skrit. The dress looks like a cheap last minute made prais-dance dress. I can ship it back but I have to pay for the shipping to China. This company is scam you don't get your items on time and the items are HORRIBLE!
The only positive think I can say about the company is that they do relay in a timely manner.

Thumbnail of user keishaz3
1 review
3 helpful votes
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March 14th, 2020

I love the quality of their clothing! They have unbelievable prices for the beautiful variety of stylish clothing! Their customer service helps promptly with issues and I'm a very satisfied customer! I got this whole outfit n purse in the picture posted. And I love they have bigger sizes!

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user brandyg4
11 reviews
39 helpful votes
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April 18th, 2016

I have never had a problem with this site and ordering. Typically things come a lot earlier than I expect from one of these sites. I stopped ordering from all the other "over seas" sites because this one has yet to disappoint. I'm not saying that everything I order I love, with these sites you get what you pay for. I happy with it enough to check back every now and then. I would recommend this site over all of the other sites like this.

Tip for consumers:
remember you get what you pay for but at least this site sends you what you pay for.

Service
Value
Shipping
Quality
Thumbnail of user mrsleonard60
1 review
1 helpful vote
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October 7th, 2023
Verified purchase

I have been shopping with lovely wholesale for a few years now wanna say bout 6 years maybe longer but they have very good customer service the have great prices and nice clothing and if you have a issue they will help you as best as they can I am a highly satisfied customer with them and will continue to ship with them

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user shalondak1
3 reviews
0 helpful votes
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June 12th, 2021

I really wanted to like and try this company out! But they don't carry size 22 and after carefully reviewing the reviews, I noticed that they were reviews for other stuff as if the company had been doing lots of copy and paste.

Thumbnail of user karenj118
1 review
5 helpful votes
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May 18th, 2017

They failed to ship one of my items back in January and I am still waiting on a refund! Paypal is taking forever to even get my money back! Do not order from this place, nobody speaks English and it takes forever to get a response!

Thumbnail of user lauraf201
1 review
4 helpful votes
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October 25th, 2018

I ordered over $120 worth of items and none were like the picture, the material is thin and cheap. And I still have a credit of $12.99 merchandise was not received. People beware you do better if you order from Fashion Nova, better quality of clothes.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

We are really sorry for that, if you have any issues, please send an email to here vip@lovelywholesale.com. And our customer service will help you.
Lovelywholesale

Thumbnail of user lashawnab1
1 review
14 helpful votes
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May 27th, 2020

I ordered from this company April 28,2020 and I still have not received my order. I spent $102. I am a single mother with 3 kids and a newborn so I don't have money to throw away. I received a fake tracking number. And *******@hotmail.com took my payment through paypal. Its a Fraud. My whole 37 years of living I never been ripped of by a company. Stick with Fashion Nova or anywhere but here. And there is no live customer service to reach. Website from hell!

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
We beg your understanding during the hard Convid-19 time.
Best Regards
LovelyWholesale Customer Service

Thumbnail of user royam8
2 reviews
1 helpful vote
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July 9th, 2020

Hello I got my order today and the sewing jeans is horrible.one leg is super tight and the other is super lose. And plus it is totally different with the picture. I will send u the picture, and hope hearing from u in 2/3 days to return my money back, otherwise I will write a review on your website and will contact my bank to dispute my transaction.
Thanks

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user linav6
1 review
2 helpful votes
  • Send Message
June 6th, 2018

#whatlovely its sucks the quality its ridiculous i order i size s and i got like a L and they don't accept returns instead the ask me to re-gifted or resale it and 20% discount on my next purchase what a shame who will want this piece of garbage

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We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. CONTACT US: Live Chat: click "Live Cha...

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Thumbnail of user lovelyw3
Lovely W.

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