So I have used this site a couple of times an I find that I'm stuck with items that are not made properly or just too small an it cost me to ship it back but this time I had a whole item missing they never let me know nor did they willinly give me my money back even though they clearly saw the item was out of stock so Be aware of these over seas companies the quality isn't worth it too cheap of clothing they tear this site is crappy
I can honestly say that Lovelywholesale customer service was great. I had the pleasure of dealing with a HaNi. Was very polite, understanding, & helpful of my issue. Which was the option to pay Western Union wasn't popping up on their site for me to pay this way. And this isn't my first time ordering from them & paying this way. Once I had submitted a ticket to them. It wasn't that long before they had responded back to me. They had there IT team looking into this problem. & I can honestly say that I was able to place another order. & was able to pay it w/Western Union. Like I always do. Within a hour/2. HaNi kept me informed about everything. Including the fact that my order is now just waiting to be shipped out. Yayy! I can't wait to receive them. & yes I will be placing another order w/Lovelywholesale very soon. Thank you Lovelywholesale again.
P.S. I had forgotten to add that Lovelywholesale has very good quality on their clothes. I have actually ordered jeans shirts dresses and all from them. And the materials are very well made. I haven't had to return anything back so far. I have washed dried hung on the line whatever you want to call it to these clothes. And they haven't faded or shrunk yet
I order 5 items in Early Feb 2020 and Received 3 item mid March. Two items was too small and one was too big. Also the quality of the clothing is bad. The same day I received the package I reached out to them because the "submit a ticket" was not working, so I sent an email. They began to argue with for several days. And I asked again for a refund and a return label. They told me to give the clothes away or sale them and that they can only send a $10 or 10% refund back to me.
DO NOT ORDER FROM THIS COMPANY IT IS A SCAM TO TAKE YOUR MONEY!
Hello,
We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
Tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: Aftersale@lovelywholesale.com
Lovelywholesale.com
Sometimes when ordering from this company I get good stuff but majority of the time the stuff is bad quality (silky like material tht most dnt want/cheap). It use to be cheaper prices but now they went up on their prices and it's not worth it for the material. When shipping cost is already high af. If you hve a boutique I wouldn't shop here. Shipping varies from two weeks to a month. Depending on whts in stock. They don't allow you an option to put a review no more because they know that their stuff is not worth the prices tht they now hve and they dnt want other people to knw. The reviews are not real, come on now everything can't be a 5 star. The lies
I pay for an ordezr of 40$... never receive my order but a $#*!ing "permanent fire starter"... no answer to the emails, no phone really bad experience... they should go to the jail...
My package said it was in Morrow, Georgia yesterday now today it says Shenghai China and I'm confused on where it actually is the tracking details are very confusing I need an actual location I ordered in July
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service
It's been almost a month since I order my stuff my Birthday done came and I don't have my fit this the worst year ever. I won't order from here no more
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
We beg your understanding during the hard Convid-19 time.
Best Regards
LovelyWholesale Customer Service
Great shipping time it came in half the time that was said. Also the customer service is great they always check on me in my email to see if I liked it.
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com
DO NOT SHOP WITH THEM... I paid over 200.00 with these people and showed proof it was taken out my account and they still refuse to send my money back or my items... They are rude and very unprofessional I WILL NEVER SHOP with this sorry $#*! company again
I bought merchandise & they were to small. I just wanted different sizes but they ignored me. I returned the items for a refund & now they truly ignore me. They have their merchandise back & still wont return my money. DONT EVER BUY FROM THIS COMPANY... EVER.
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service
Its a fabulous site for shopping women fashionable dresses. Specially this site have great price, good service, quality product and friendly behavior.So anyone can order for women cloth.
I have purchased many items from this website lovely wholesale and had one mistake and they fixed quickly never had any other problems love they product great company
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com
I ordered my items a week ago still have not got a confirmation sent 3 tickets sent message via facebook the site has no number to reach CS the email is bullcrap I spent near $200 and still no response on when I'll be getting my shipment and I can't even track my order BC the order number Is not accurate. I am very pissed this is by far the worst online site ever I will be calling my bank first thing in the morning to dispute this I need a full refund if my items do not arrive by Friday this company should be sued and shut down
Hi, if you had submitted a ticket, please log in our website to check it
"Its a great and awesome online market. The site give me some nice experience.
I would recommend to all about the market place. I am fully satisfied. "
I ordered 2 cropped sweaters and I love them. They are perfectly made, durable and super stylish. I was happy with the shipping and customer service follow up. I'm happy and will order again.
Thanks for your support
They take my money and don't deliver my merchandise They have no contact phone # All my emails or love chats are automated I have repeated sent 13 emails to which a automated service sends the same message. I will never order from them again. They also send size large instead of 2x which is what I order. I am out 240.00 and am so mad and no one from LW will help me.DO NOT ORDER FROM THEM IN CHINA
Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service
I ordered four items and I didn't receive but one item in the mail. It's been over six months I haven't received another item I also tried to contact them no answer
I ordered a dress, it took about a month to get it but it was just as advertised! Perfect fit. I never have an issue ordering from them or contacting customer service
I have ordered from them for some time now and I have been very pleased with my merchandise. Just a few glitches and shipping is a little pricey but definitely worth it.
Thanks for your support
This company is awful... i'll advice you not to throw your money. I think they pay people to give good reviews because I had an awful experience with them, they are liars
Answer: Do not order anything from here, the items is not wat they say it is... please save your money, and Shop In Stores. Some online stores are a Fraud, and this is one of them.
Answer: Don't do it! If u do it and they fuck u over remember I told u so!
Answer: Hi I don't know if you received your order yet, but here is my experience with this company. I ordered from them on March 22 2017, and like you I was nervous about my items being shipped based on reviews I read and I didn't see a tracking number after the 3rd day, in fact I didn't get a tracking number for 8 days so I assumed the worst. But I received my order within two weeks. Heres how it went for me Placed order 3/22/2017 On 3/26/2017 4 days later checked online and saw shipping status wasnt updated with an order number so I sent them a message about my items being shipped. I told them they rushed and took my money from my acct within one day yet here it is four days and there isn't even updated shipping info, I need to know what's going with my order." They responded to me that evening telling me that they were in the process of packing and shipping my items. On 3/29/2017 3 days after my first message to them and 7 days after placing my order there still was no updated info so I wrote to them again about my order they responded the next day telling me the order has been shipped please allow time for an update." On the 3/30/2017 8 days after placing my order I checked and there was a tracking number. On March 31 I received a text from DHL informing me that I have a shipment coming from them, and today April 3,2017 I received my order So if you haven't received you items yet, it may be on it's way. It took a total of 12 days for my order to come and coming from China getting these items within two weeks is pretty fast. Also I dont know if my contacting them helped expedite the process but if you havent received your items yet then my suggestion is to contact them and get on them if you havent already.
Answer: Your not going to see your order they are scammers read all the reviews.
LovelyWholesale has a rating of 1.9 stars from 1,216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LovelyWholesale most frequently mention customer service, tracking number and post office. LovelyWholesale ranks 233rd among Wholesale Clothing sites.
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com