Lover Beauty has a rating of 4.0 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lover Beauty most frequently mention customer service. Lover Beauty ranks 16th among Lingerie sites.
I would like to say that I have had the best experience working with Ms. Emily. I love her customer service and fast delivery. I've been ordering here for some time now and I am very satisfied with my orders. The shipping most times are out of their control I get it but I've been blessed to get my orders in a timely fashion. I will definitely continue ordering and trying new items with this company! Thanks Emily!
I recently ordered a two-piece item that was listed as one price. I received only the tops for the item once the shipment finally arrived. First of all, the shipment was delayed and there was no communication with me about it until I kept reaching out to find out if there was an issue. Secondly, when I inquired about the bottoms for the two piece outfits, I was told that they are sold separately. I sent a screenshot of the website, showing that the item is listed as a two-piece with one price. Instead of honoring the price, they changed the website and added the bottom as a separate price and refused to honor the initial price. The Customer Service Representative even tried to unscrupulously convince me that the items have always been priced separately, even though I have my original invoice and screenshot showing the one price for the two-pieces. Beware, this company does not have good customer service, is dishonest, and does not value its customers!
Ordered 2 waist trainer one is still in the package and the other one ripped after wearing it three times... ripped on the left side and the right side... I will never order from them again
I bought 2 dresses from this company. One was a grey lace dress that came with no lining and the fabric was nothing like what was advertised on the website. I had one of two choices with this dress. Pay to have the dress lined or parade around town practically naked. The dress in the ad was lined and didn't look too bad but what I got was absolute crap.
Dress number 2 was supposed to be a navy blue skirt with a cream colored bodice. What I got was not even close to what they were advertising on their website. It was so trashy and ugly I couldn't even wear it as a nightgown much less a dress.
Both dresses looked nothing like the ones they advertised. The material was cheap and nasty and both looked like they were sewn by 5 years olds playing with scrap fabric. Two ugly dresses that can't be worn in public. The material so hideous that I couldn't even take them to a dressmaker to turn in to something that could pass as dresses.
I tried to get my money back but it never happened. Awful products and lousy service.
I have a new clothing business that I started and was introduced to thlis company, which was one of my worst business deals thus far. First of all it took over a month from I ordered.my items for them to reach the United States. When I finally got them in my hands because they had to again be shipped from the US to one of the islands, I was appalled by the garbage I was sent. I know crop tops are short but those tops seemed like they couldn't even fit children. Secondly the materials were atrocious. In fact my son said to me that one of the sweat suits felt like foam. The construction of the garments was another' gross thing to speak about. Bought some tie and dye short sets and you could see the thread popping through the seams of the shorts even without putting them on. The sleeves of the items fit very awful and the worst part of it is just as another client stated, when you communicate with them at the company they try to use underhanded tactics to explain the faults away. The representative that I dealt with even went as far as to tell me that I should try to sell them and I will get 10% on my next order. I would not even donate those with my brand's name to show you how gross those things were. I will review them on every platform until they address the situation. I am reviewing from Google and did not find my invoice and blot out the important information before I tried to do this review which is why I haven't included the invoice to show that this is a review for an actual purchase. I may upload that later.
Tip for consumers:
Know what you are getting into. Things on the site look nothing alike when you receive them. Be warned.
Products used:
The product are rubbish. Cannot use them to represent my company.
This website is a complete joke. They offer "priority 4 day shipping", for an additional fee. I placed an order for a pair of shaping shorts on March 5th, paid the additional fee for their bogus "priority shipping" and still have yet to receive the item! When I contacted them through their support e-mail I was given very vague responses and just kept being asked to wait a few more days for them to ship the order. I requested to have the ordered canceled and my money refunded to my credit card several times and the only option they suggested was refunding some of the shipping fee. On March 18th I received an e-mail from "support" stating my item had been shipped and was given a tracking number. This tracking number wasn't even for my order! When I was finally able to track the package it said it had been delivered on March 23rd to an address in California (other side of the country from me!). They obviously just gave me another person's tracking number and lied about my order being shipped on the 18th. This morning I finally received an automated text message as well as an e-mail stating my order has been shipped. Had they not offered the priority shipping I never would have ordered form this site, considering I needed the item to wear under a dress for a wedding that already happened two weeks ago! We'll see if I ever even end up receiving my order!
I PAID IN FULL $700 FOR A BULF ORDER AND NOW MS. Emily is reading every message I send but is not responding at all. This is a SCAMM ITS BEEN 1MONTH NOW AND STILL NO RESPONSE SMH. I REPEAT THIS IS A SCAM. THE PICTURE BELOW SHOWS WHERE SHE IS READING THEM & WHEN SHE LAST WAS LOGGED IN
Tip for consumers:
Do not use this company
I love their service and they ship the goods very fast. I will be doing business with them for a long time I recommend! Thank you!
Excellent quality trainers my clients love the products, this is my go to vendor. I am extremely pleased
I have been a customer for over 4years with them, their service is commendable and quality is good too.
Good advice, best service by Witty. I got my order very quickly and the quality is good. I make more orders
Cheap. Started ripping as soon as I pulled it out of the bag. Waste of money honestly. Comes from china...
Good product's quality, will surely consider for next purchase.
I will recommend the products to others end user in Malaysia.
Always best quality and best products. The shipping is very fast and cheaper then other companies. Never disappointed. Thank you
Really good Product, I'm happy. Good stuff and good communication. Very satisfied! I love them and my logo was done perfectly
Fast shipping but the product is kind of flimsy and thin. Also they have plastic ribbed wires in them which came out immediately after putting it on.
Great quality Body Shapers & Waist Trainers! And super friendly company! Love to buy on them as always!
I'm completely satisfied with the products. It's very very comfortable. Greate costumer service also. Thank you!
Résistant. Cost effective. And very good customer service. Fast delivery. I highly recommend. Exactly as advertised
Lover-Beauty is the top name in online Sexy Lingerie, Bandage Dress, Steel Boned Corset, Galaxy Legging and Sexy Costume shopping! We have been in business since 2000 and have continued to grow and expand our online catalog and Product Brands. We carry over 5,000 + styles of sexy lingerie, costumes, and dress to offer our customer the largest selections as possible, a variety you won’t find anywhere else!
Today, Lover-Beauty sales in more than 130 countries and have over 5,000 leading retailers. With more than 600,000 items in stock and ready to ship, Lover-beauty already enormous selection grows daily with new items constantly added. But that’s not all.
We’ve got more online than ever: The best bag selection online, shapewear, legging, casual dress, swimwear for women. And that’s just the beginning. If you have any new ideas of design to make it exclusively, OEM and logo are both welcomed.
At Lover-beauty, we pride ourselves in not only having the largest and most desirable collection of products, but also the competitive prices and best customer service of any online lingerie wholesaler. Our goal is to make shopping online with us as easy, helpful and more enjoyable than a visit to your favorite store. Our website is http://www.lover-beauty.com/. If you have any problems, please write to info@lover-beauty.com. Or contact +86-592-5730094.