• Luca Designs

Luca Designs

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Overview

Luca Designs has a rating of 3.7 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luca Designs most frequently mention customer service, high quality, and real leather. Luca Designs ranks 14th among Jackets sites.

  • Service
    30
  • Value
    30
  • Shipping
    28
  • Returns
    22
  • Quality
    29

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Positive reviews (last 12 months): 0%
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How would you rate Luca Designs?
Top Positive Review

“Best quality jackets with the Best conversation starters. These might change your life for the bette”

Kyle B.
2/13/22

I cant express more how incredible these designs are. Very well thought out. People stop me all the time and give me attention, I meet new people wearing this new jacket! Shop with Luca Designs, you won't regret it.

Top Critical Review

“Do not trust the five stars review, ALL FAKE.”

Josh V.
10/1/24

Do not trust the five stars review, ALL FAKE. The jackets are very bad quality and the owner is rude. Trust me do not ever buy anything from him if you don't to be rubbed.

Reviews (42)

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luca designs (16)
Thumbnail of user joshv241
Italy
1 review
0 helpful votes
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October 1st, 2024

Do not trust the five stars review, ALL FAKE. The jackets are very bad quality and the owner is rude. Trust me do not ever buy anything from him if you don't to be rubbed.

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Thumbnail of user kyleb605
Canada
4 reviews
1 helpful vote
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February 13th, 2022
Verified purchase

I cant express more how incredible these designs are. Very well thought out. People stop me all the time and give me attention, I meet new people wearing this new jacket! Shop with Luca Designs, you won't regret it.

Thumbnail of user javam18
Canada
1 review
8 helpful votes
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May 24th, 2021
Verified purchase

This brand has nothing but positive energy and has mastered the art of creating socially acceptable jackets.
I have 5 new jackets now, I bought 1 leather jacket every month since their 2021 releases.

The only 1 star reviews are from competitors and clearly fake as I had nothing but amazing experiences everytime I purchased.

Tip for consumers:
Incredible customer service. Please call them when possible.

Products used:
I have 5 jackets.

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Thumbnail of user lucad28
Luca D. – Luca Designs Rep

Thank you Jav, Pleasure having you back! We will continue getting you the best service and jackets possible.

Thumbnail of user nikitas66
New Jersey
1 review
8 helpful votes
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March 22nd, 2021
Verified purchase

I ordered a jacket in early September 2020 to have in time for Halloween. It should have taken a month, maybe 6 weeks with the "rush". They did not contact me at all until I sent them a email mid October inquiring about my order. They were extremely rude and condescending. I thought that I was being reasonable by waiting before contacting them. Ended up getting strung along past the 45 day chargeback provided by my debit card so I was powerless to wait even after they totally missed Halloween.

I did not receive my jacket until JANUARY 2021. I paid for real leather and it was obvious that they gave me what must be their default faux leather/bonded leather option. If this is what they call "real leather" then beware. The $60 moto jacket I got from Costco has a better build. I contacted them to clarify and try to rectify the situation but was verbally abused. The jacket is starting to fall apart after only a couple weeks of light use (staying indoors). Buyer beware...

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Thumbnail of user kathrynn304
Texas
1 review
1 helpful vote
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January 7th, 2023

We all know how when we say something and out phone is nearby, suddenly it starts showing ads for what you talked about.

Well, this is EXACTLY what happened. My well loved leather jacket fell apart Christmas weekend and I was devastated. It was a gift from my parents.

Luca Designs popped up almost immediately and it was perfect. Two of my favorite things married together, a beautiful jacket and nerd life.

To make it even more special, Luca reached out to me via instagram to just say hi. Before I knew it we were working out the details for a custom dream jacket. I still can't believe this is real life.

The customer service has been exceptional and I'm beyond grateful for something truly one of a kind.

I can't wait to make my husband's dream jacket next.

Thank you Luca and team!

Products used:
Jacket

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Thumbnail of user weiwenc
Canada
2 reviews
9 helpful votes
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May 24th, 2021

I can't express how much I love wearing my jacket - it's so cute, comfortable, high quality, and super stylish. Literally goes with any outfit and turns heads wherever I go! Their customer support is also amazing and helpful. Highly recommend!

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Thumbnail of user anavictoriab
Canada
1 review
7 helpful votes
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October 17th, 2021

Do your research before even thinking about this company they suck, they are terrible with customers, won't refund you for their mistakes, won't exchange, their size chart is wrong, they rude to deal with and treat people like they know nothing. Seriously just google their name they have sites dedicated to telling you the truth about this site. I and several other people I know have nothing but bad things to say about this company. They proudly serve "vegan leather" what they proudly serve is bad quality, zippers that break often and peeling when it's brand new. Won't admit to their mistakes and if it gets damaged in transport it's your problem not theirs. Would not recommend absolutely terrible service. Please buy from somewhere else. It's a shame too because their products look very nice online but in reality are not worth the price. Made cheap while you pay a premium price.

Tip for consumers:
Buy some where else

Products used:
Jacket

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Thumbnail of user lucad28
Luca D. – Luca Designs Rep

We cover our customers completely when there is a production issue. Very rarley but we always follow our guidelines and do the best to have non peeling vegan and high quality napa leathers for fashion jackets. Zippers are upto customers to maintain or replace if they break during wear or force. This review is likely fake, we do not have the customer in our database. Our designer cares deeply about the products and the customers experience. If a customer chooses to act outside of the police we cannot cover them and some customers will be unreasonable.

Thumbnail of user lucai3
Canada
1 review
1 helpful vote
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July 5th, 2022

I had a very positive experience with luca designs. I paid for quality and I feel like that's what I received through the whole experience. After placing the order I received the package in around 3 weeks. The jacket is made of real leather and it fits me pretty nicely(a tad extra room). I wasn't 100% sure what size to get so I contacted customer service and they were very friendly and quick to help. For reference I am 5'6 140 lbs and I ordered an xs. The jacket I bought was a relaxed fit so I was hoping an xs would be more of a snug fit. I would recommend this company and I will definitely consider them in the future if I am looking to buy another leather jacket.

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Thumbnail of user haydeng43
Massachusetts
1 review
4 helpful votes
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September 4th, 2022
Verified purchase

Terrible company. Waited over 2 months for a product I never received because they gave me faulty tracking info and didn't respond to me, and they don't offer a reorder or refund. Slow and unaccommodating, avoid these clowns.

Tip for consumers:
Avoid them. Horrid service. They'll make a mistake and you'll pay for it.

Products used:
Didn't receive

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Thumbnail of user alexanderv154
California
1 review
3 helpful votes
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January 18th, 2022

I am beyond happy and satisfied with my jacket by Luca Designs. They were nothing but helpful along the way and made sure that I was beyond satisfied with my jacket. If you're looking for a jacket of the best quality then I highly recommend going with them. I truly cannot express how happy I am with the results.

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Thumbnail of user ivanf70
Canada
1 review
1 helpful vote
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September 2nd, 2022

Extremely pleased with my Attack on Titan Jacket, the most recent item added to the shop for Luca Designs. The feel and fit of the jacket are both fantastic. The extra pocket space makes it great for practical wear. It also looks fantastic, like something right out of the show, and comes off looking far better than the budget cosplays I see at conventions. Even people who aren't fans of the show are offering me compliments. Well worth it.

Thumbnail of user dank850
Canada
1 review
3 helpful votes
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May 18th, 2022

Beautiful quality leather jackets. Luca is easy to talk to, very personable and great at what he does. I wear my jacket everywhere I go! It's a great way to express my nerdy interests while looking good at the same time! Probably going to buy another soon!

Products used:
Hero shield jacket

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Thumbnail of user ciolacuj
Canada
1 review
0 helpful votes
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November 26th, 2023

I ordered a custom sized jacket at an event back in April and was told it can take a couple of months to arrive. When I hadn't received it by August, I checked in and the communication I received from Luca was both professional and apologetic with regards to the delay. A short few weeks later, my jacket arrived. In the time between ordering it (late April) and receiving it (early September), I had gained some weight and was a bit worried the jacket might not fit well due to this. It not only fit, but looked amazing! I will definitely consider this company again in the future.

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Thumbnail of user janiced691
Canada
1 review
1 helpful vote
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April 24th, 2023

Luca Designs is one of the best upcoming jacket brands, I am in love and I really think you should try a product if you have not already! Legit brand, 5 star rated, just check my video!

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Thumbnail of user aurorek
Canada
1 review
7 helpful votes
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May 30th, 2021

I have two very nice jackets from lucajackets, barbie and a cropped akira. It's so rare to see geeky brands offering women's sizes that actually fit well. The leather quality is flawless (i chose real leather for both) and had fun customizing barbie. I really love the attention to details on my akira jacket, not some mass produced cheap product like other bigger brands. I'm also amazed by the pocket's size on women's designs, it even got an inner pocket.

Tip for consumers:
it's european sizes so in doubt go one size up

Products used:
Pink Barbie leather jacket
Womens akira crop top leather jacket

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Thumbnail of user artherg6
California
1 review
6 helpful votes
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July 25th, 2019

A++++++ service.
Best and most creative jackets at such a high quality. Customer service was very friendly to help me. We called them and specifically got all size questions ironed out for my new custom jacket. The way customer service has handled this was with up most professionalism.

Update. We also receive a courtesy pricing and I'm very happy to say that when ordering in bulk they will help you with costs!

For unique character designs and videogame jackets lucajacket.com has delivered exceptional service

Thumbnail of user larar55
Canada
1 review
2 helpful votes
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March 13th, 2022

I have four beautiful leather jackets from Luca Designs and each one has been better then the last. My first jacket was the South Side Serpent that I actually got at Comiccon the leather is soft the quality is fantastic and it fits like a glove. So I was confident in ordering from them online. I've ordered two Harley Quinn jackets and a Deathstroke jacket. Two of my jackets I had custom designed and they did take longer to receive then an off the rack jacket but that was absolutely expected. Each time I was provided my tracking number and everything arrived intact and well packaged. Anytime I had an inquiry I was helped with friendy professional staff who are knowledgeable and passionate about what they do. I would 100% recommend getting a jacket from them wether for cosplay or everyday. I can't wait to see what new designs they come up with and I look forward to purchasing from them in the future.

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Thumbnail of user evelynn20
Washington
1 review
6 helpful votes
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December 11th, 2018

I got my first custom made leather jacket today from Luca Designs (lucajackets.com). I chose the female Southside Serpents leather jacket with custom sizing and it fits like a second skin! Doing the custom sizing was easy with their directions and I'm so, so happy with my new favorite jacket! The detailing is rad, lots of zippers and two pockets on the front. The exterior has all been weathered (by hand!) to make it have a slight green sheen when the light hits just right. I love it!

Tip for consumers:
Just make sure you read the sizing page and send photos with your measurements if you're doing a custom size.

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Thumbnail of user hollyk381
Canada
1 review
1 helpful vote
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July 5th, 2022

I found the cutest jacket ever, it's so unique and I get so many compliments on it! Luca was awesome, so friendly and helpful with sizing! The jacket I ordered blew my mind and beyond exceeded my expectations! 20/10! I highly recommend getting a jacket from Luca Designs! :D Do it! Dooooooo itttt!

Tip for consumers:
Buy the cute jacket!

Products used:
Pink Barbie jacket

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Value
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Thumbnail of user samo353
California
1 review
3 helpful votes
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January 28th, 2022
Verified purchase

I bought the Goku hoodie a little over a year ago and let me say, they don't exaggerate when they say "2nd skin". After wearing it for a considerable time, it truly feels like its adjusted to my body and looks better each time I wear it. After my first few months, I bought the Trunk's black version and similar story. They feel great at first, definitely, but once you break it in for a few months, these feel amazing! I've had no issues with any of the many I've bought since and I look forward to expanding my wardrobe with these cats.

Products used:
3 different leather jackets

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Thumbnail of user marieg665
Canada
1 review
2 helpful votes
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July 11th, 2022

I fell in love with the Mass Effect N7 jacket at Montreal's ComicCon & I'm one extra happy lady; The fit, the looks, everything is just perfect.

For reference; I'm 170 cm, 125 lb & I'm wearing a small. I already got a ton of compliments on it and from people who don't even know Mass Effect so yup, you can proudly wear your love for the franchise everywhere!

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Thumbnail of user heatherc548
Canada
1 review
9 helpful votes
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November 6th, 2020

I ordered a custom jacket at an event and it took over a year to get it. When I got it, the jacket didn't fit and it wasn't real leather. When I got in touch, they were condescending and rude. They refused to help me or refund my money. I would never recommend them to anyone.

Thumbnail of user maxc198
Canada
1 review
3 helpful votes
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January 1st, 2022

Super excited to own a piece of history. Luca Designs Is blowing up, and for a good reason.
They TAKE CARE OF THEIR CUSTOMERS. They INNOVATE!
They deserve your business too! Best hand made jackets all around.

Thumbnail of user isabelk12
Canada
1 review
7 helpful votes
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May 26th, 2019

Huge fan of Luca jackets and all of their designs! The quality of both their real leather and vegan is incredible. I'm lucky to be the proud owner of one of their soldier 76 (Overwatch) jackets and couldn't be happier, the detailing and craftsmanship make it the pride of my collection. As a big nerd I love being able to rep my passions in a socially acceptable way.
The staff I have met at the conventions they have attended have always been very knowledgable, friendly and genuinely want you to walk away feeling amazing in one of their jackets. Luca himself is a highly competent and sincere person and you can always tell how much care and work goes into each and every design.

Thumbnail of user ravens10
South Carolina
2 reviews
6 helpful votes
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November 5th, 2020

I bought my husband the Vegeta jacket for Christmas. I haven't given it to him yet but I know he's going to be amazed. I'm not even a Dragon Ball fan, and even I love it. I wish I could have afforded the real leather one but the fake leather is so soft and warm, it seems just as good. The jacket is gorgeous and I couldn't resist putting it on just to feel it! I'm so excited for him to get it I've had to resist giving it to him early. The customer service was excellent and personalized, and I discussed many times the sizing to be sure it was right. If they ever came out with a long black gothy looking coat, I'd probably get myself one at some point because the quality is amazing!

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Thumbnail of user lucad28
Luca D.
Typically does not respond to reviews

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