I enjoy browsing their site as they have an extensive product list from which to choose. We purchase our vitamin supplements from Lucky as I have found them to be the most affordable. Additionally, as we are trying to reduce our sugar intake, we love getting the Lily's chocolate chips. I have told many folks about this site.
Thought a good site for a novice like me. No hiccups which is rarely the case. I usually have to get someone to help or abandon the site in the hope that I will find a more friendly and understandable one.
Shipments come late, products always back ordered and can never talk with anyone in customer service. I was a hold for over an hour. Never spoke with anyone and no one ever called me back when I left a message. This is not quality service. It is a headache.
I adore Lucy Vitamins. I order all my herbal teas here. They are easy to order, priced well below the health food store prices in town, and are shipped quickly and dependably. What a great place to shop!
Jeanne
I love Lucky vitamins site because I can find pretty much all I need, herbal supplements, tinctures and extracts, also homeopathic remedies, beauty products, grains, etc. So far, all quality products.
I've been shopping for supplements, etc for decades both online and in area stores and LV has one of the best selections, prices and services of any store. (Hint: be sure to login and shop through your account for best results).
Finally found the product I wanted to buy on this site. First time customer and found web site easy to use and loved the copy promo code function. Will definitely be a return customer when I get delivery of my purchase.
I filled in my shipping address correctly which I have the proof from as I screenshot it. And they still sent the package to my old address in a different country. I spend hours in their chatbox to resolve this and showing them proof but they won't refund me until that package comes back to their warehouse. Knowing how difficult Italian customs is, that package will likely not return and so I lose my time and money due to their mistake. They acknowledge their mistake, yet to won't refund or send me a replacement order till that package returns. Amazing that a company from a first world country in 2020 can still operate like this. Please don't take the risk to order with them, their policy is very bad. They make mistakes, but you are the one that pays for it! Bye Bye 130 euros.
I find most of the supplements (and some other things) that we use at Lucky Vitamin and, even when a price is a bit higher than somewhere else at the moment, I find it overall extremely competitive with anywhere else I shop and usually easier and more efficient to get it all in one cart rather than piece-mealing it. With great customer service to back it up, and a N. D. on staff, it's a win-win-win.
I had a hard time finding certain beauty products and I was hesitant to order from Lucky Vitamin because I had never heard of them. Some reviews made me concerned that the product would be old or damaged.
What actually happened was that I got a good deal, I found hard to find product, and it arrived quickly in perfect condition.
I couldn't be happier.
Answer: No it does not unless you started it from a powder and depends what you mix it with. Should be ok, if does not get too hot.
Answer: Yes, always genuine products and always fresh dates. Never had a problem in 10 years.
Answer: It takes between 3 to 7 days to received and sometimes due to the covid could be longer but you should received and you trace your order with your tracking packing slip
Answer: I had that problem once but the website was not down. I called their number and they promptly sent me a replacement. Their website is up today.
Lucky Vitamin has a rating of 3.7 stars from 2,709 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.