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LuggageFactory has a rating of 4.5 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuggageFactory most frequently mention customer service, laptop bag, and travel bags. LuggageFactory ranks 3rd among Luggage sites.
I found this carry-on luggage and cosmetic bag duo to be truly impressive. The vibrant green color caught my attention right away, and the size of the luggage is just perfect for my needs. While it may not have the durability to withstand rough handling as a checked-in bag over the course of many years, it serves me exceptionally well as a carry-on option. The bags securely attach together and roll smoothly, making it a breeze to navigate through airports and other travel settings.
The handle on my brand-new hard case lite weight extra larger suitcase with spin wheels broke during one normal travel experience. I reached out to this company for a replacement handle or a new suitcase, to no avail. The suite-case was purchased whiles I was visiting Montreal Canada (winners) at the end of September 2022 and my trip was taken in December 10 2022 I sent emails requesting a replacement and was denied because I lost my receipt. I am a very dissatisfied customer. I will not be buying anymore luggage from this company obviously there is a manufacture defect and they do not back their poorly assembled product. The airline did not break the handle.
The handle on my brand-new hard case lite weight extra larger suitcase with spin wheels broke during one normal travel experience. I reached out to this company for a replacement handle or a new suitcase, to no avail. The suite-case was purchased whiles I was visiting Montreal Canada (winners) at the end of September 2022 and my trip was taken in December 10 2022 I sent emails requesting a replacement and was denied because I lost my receipt. I am a very dissatisfied customer. I will not be buying anymore luggage from this company obviously there is a manufacture defect and they do not back their poorly assembled product. The airline did not break the handle.
Tip for consumers:
Lucas Suitcase poorly built
Products used:
Lucas Ultra Lightweight suitcase with spin wheels
I found this carry-on luggage and cosmetic bag duo to be truly impressive. The vibrant green color caught my attention right away, and the size of the luggage is just perfect for my needs. While it may not have the durability to withstand rough handling as a checked-in bag over the course of many years, it serves me exceptionally well as a carry-on option. The bags securely attach together and roll smoothly, making it a breeze to navigate through airports and other travel settings.
Great place to buy travel bags and accessories! Helpful service and a big selection make these guys my favorite online store for luggage. The prices are not super cheap but they have discounts at times so you can keep an eye on it! That's what I did last time and I saved quite a lot, delivery was quite fast and I had no troubles.
Excellent product of bags, in relation to price and quality. I purchased bag for my lappy. It's super spacious, the compartments make your things organize well and the size is ideal, neither too small nor too big. I recommend (luggagefactory.com) 100%.
They have the best collections of the bags. Ordered a set of luggage bags, arrived on time. The bags are brand new, no stains or damages... Everything is perfect. And, very much pleased with customer service.
I have shopped at LuggageFactory.com for years. They always have the BEST prices around. I've spoken to their customer service a few times to ask some questions and they've always gone above and beyond to answer them and always willing to help me pick the best bag for my specific needs.
Tip for consumers:
when they're running discount coupons, look for them as you'll save a ton.
I am big fan of their prices as well as their outstanding service. I recently ordered some samsonite bags online and I am satisfied with my purchase. When I have time, I prefer visiting their shop in person so I can receive friendly and competent customer service from their employees. Shipping is fast and most convenient as well.
Tip for consumers:
Most recommended shop for all your luggage needs
Products used:
samsonite
Great site, excellent service and speedy delivery, exactly what I needed! Chose my luggage from a great range they have to offer and so far I'm not disappointed.
Excellent online store, quality, description, prices, at the highest level, I buy more than the first time, fast shipping, anyone who has doubts, I recommend everyone!
Very pleased with the store, adequate prices, quickly dispatched. A pleasant surprise from knowing the store. Satisfied. I will recommend it to everyone.
Very fast shipping and good customer service. Fedex lost my luggage and they sent me a replacement immediately. The suitcase was in nice packaging and very good condition. Definitely would recommend!
I purchased luggage from them, they had the best prices online and luggage shipped very quickly! I would not hesitate to purchase from them again! Excellent customer service!
I love the selection that they offer on luggage and accessories. Can't find a lot of the things they offer on other sites! Best of all fast delivery and excellent customer service.
Perfect laptop bag I got here. Looking classy and protect the laptop. Much space also carries an adapter in this bag. This is the best and a good price. Thanks for the good product.
This bags are amazing! I like it a lot. I found this bag I could buy coffee here: https://mykitchenadvisor.com/how-to-make-instant-coffee/. I recommend you to do it.
Perfect travel bags, so reliable and solid; apart from that the company takes responsibility for each products quality and offers warranty
The site is easy to navigate and make an order. I'm totally satisfied with my purchase. Thanks to helpful managers.
LuggageFactory have awesome bags and so much to choose from. Might even have a hard time choosing one because of this, but I advice it to everyone!
Products used:
Travelpro Maxlite 5 Softside Expandable Spinner Wheel Luggage, Black, Checked-Medium 25-Inch
Excellent quality. Fast execution of the order. Ordered several times. I am very happy with it. I recommend
Site is easy to navigate and customer service is knowledgeable. I bought a couple of luggage, best price I found, even in retail stores.
The order was processed and sent very quickly, we are satisfied, thank you very much.
Everything is great and on time!
I always recommend this store to my friend when they need to buy luggage and other travel accessories. All my travel bags are from here!
Variety of colors and sizes are present there. The quality was really awesome and price was reasonable.
Gain trust and grow your business with customer reviews.
LuggageFactory.com has become one of the biggest, and most dependable, online sources of travel products and accessories. From our state-of-the-art distribution center in New Jersey, we are able to keep thousands of travel products in stock and ship them immediately to our customers. We are dedicated to best-in-class customer service, fast shipping, and low low prices. Our travel experts, available toll free at 866-231-5697, are incredibly knowledgeable and will be glad to guide you through the shopping process.
LuggageFactory.com has become one of the biggest, and most dependable, online sources of luggage sales. From our state-of-the-art distribution center in New Jersey, we are able to keep thousands of pieces of luggage in stock and ship them immediately to our customers. We are dedicated to best-in-class customer service, fast shipping, and low prices. Our sales associates, available toll free at 866-231-5697, are incredibly knowledgeable and will be glad to guide you through the shopping process. - See more at: http://www.luggagefactory.com/the-travel-experts/about-the-travel-experts/story
