• Lume Deodorant

Lume Deodorant

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Overview

Lume Deodorant has a rating of 1.3 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Lume Deodorant most frequently mention butt crack, customer service, and body wash problems. Lume Deodorant ranks 1163rd among Skin Care sites.

  • Service
    38
  • Value
    53
  • Shipping
    37
  • Returns
    25
  • Quality
    48
Positive reviews (last 12 months): 3.1%
Positive
1
Neutral
0
Negative
31
25
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How would you rate Lume Deodorant?
Top Positive Review

“Mystery Item”

Mary G.
12/8/23

I purchased twice for the mystery item and both times I received the same item, toasted coconut soap bar. I was disappointed with this items. I do use the products that I have purchased, and am very pleased with my purchase.

Top Critical Review

“Could not use because of heart condition.”

Sheila B.
6/27/24

I used lime deodorant today. I had it on for 10 minutes and I didn't like the smell so I washed it off. It took awhile to get it off. 2 hours later my heart started to race and my blood pressure went sky high. I asked my daughter if she wanted it and she said no. She can't use it and my granddaughter's underarms started to burn. There is caffeine in it and I have a pacemaker and autonomic dysfunction. My daughter has a fib and the same happened to her. I didn't know there was caffeine in it because I can't have caffeine. You should advertise that and all ingredients. I hope this helps someone before they use it.

Reviews (114)

Rating

Timeframe

Other

Thumbnail of user sheilab1046
Texas
1 review
2 helpful votes
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June 27th, 2024

I used lime deodorant today. I had it on for 10 minutes and I didn't like the smell so I washed it off. It took awhile to get it off. 2 hours later my heart started to race and my blood pressure went sky high. I asked my daughter if she wanted it and she said no. She can't use it and my granddaughter's underarms started to burn. There is caffeine in it and I have a pacemaker and autonomic dysfunction. My daughter has a fib and the same happened to her. I didn't know there was caffeine in it because I can't have caffeine. You should advertise that and all ingredients. I hope this helps someone before they use it.

Thumbnail of user goldie13brown
Ohio
1 review
0 helpful votes
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July 13th, 2024

Lume deoderant stinks, literally! I'm returning it. $14.99 for a stinky smell to cover up a stinky smell, NO WAY! Fire the marketing dept.! What were they thinking!?!

Thumbnail of user cynthial1839
Washington
1 review
0 helpful votes
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May 1st, 2024

Don't buy the solid, it smells like mildew. I bought three different scents in a bundle and they went bad before I could even use them. The cream stick is fine. Also, it doesn't last for 72 hours. It's effective for maybe 24 hours. I've been using this product since it came out. They told me the shelf life is 1 year open and 2 years unopened. Obviously, this isn't true. I bought the bundle 5 months ago and they are all bad. Company won't send me replacements because it's out of their 30 day warranty. I'm very disappointed in them. I've been a loyal customer for many years. Another thing to note is that the body wipes burn your private parts, they're ok for arm pits. They offered me a 15% off coupon but, I won't be supporting them anymore. They tried to tell me it was about "my scent preference " I don't think anyone wants to smell like a dirty dish rag. They've lost me as a customer.

Products used:
Cream stick

Service
Value
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Thumbnail of user deloriswycoff
West Virginia
1 review
1 helpful vote
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May 5th, 2024

Seen mother's day special on fb cream deodorant,bar soap lotion got deodorant wipes and body wash. I used them by day 4 I started out with hives itching was unbelievable huge hives down my arms in my arm pits all over by boob's and my face. My eyes swelled shut. I advised reading the reviews before you buy

Thumbnail of user stephaniey806
Massachusetts
1 review
3 helpful votes
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April 28th, 2024

Of course I Got a bundle- Body wash, wipes, cream deodorant and deodorant stick. Tangerine. I may have had a little odor below the belt, but I never had body odor under my arms until I started using Lume deodorant products.Not a fan. I wish it wasn't past 60 days so I could return. I wanted to give it a chance just to make sure something within myself didn't change, but it's definitely the product. Do not recommend

Tip for consumers:
Just wish I did not purchase a lot of money wasted

Products used:
body Deodorant wipes, Body Deodorant cream, Body deodorant, and body wash

Thumbnail of user justnormalp
Florida
1 review
1 helpful vote
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March 25th, 2024

Why would women go to a gynecologist for smells beyond that part of the body? Why so many smells? Is a bath recommended? Food change? Hormones checkup? Those commercials are cringey and disrespectful. I hope that women are not perceived as smelly because that message is promoted. Rather than worry about odors hours after bathing and using lume to cover it up, try another bath or shower!

Thumbnail of user ryanw1366
New York
1 review
4 helpful votes
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March 31st, 2024

First of all lume makes it impossible to leave a review on their site if you return, hence their ratings are skewed. I used the body cream for weeks on my pits and it is no more effective then generic deodorant. I stay fresh for maybe 12-24 hrs post shower assuming I don't sweat, which is normal for my original deodorant. 72 hour claim is a joke. Lume is NOT even effective on reapplication between showers. But the worst con is that the scents are TERRIBLE. I'm not sensitive to smells but all 6 scents I tried were gross. The 3 scents I tried by Mando were the worst. Like knock off AXE but sour. The base formula has this sour smell which mixes with the perfume they add and the end result is horrible across the board. Everything has this sour edge. I cant tell if I'm smelling BO or if its just the perfume wearing off and I'm smelling the sour note they tried to mask. My favorite deodorant is arm and hammer rosemary sage, bc it smells amazing, the only reason I strayed is bc the baking soda bleaches cotton shirts. So lume is no better than generic and it reeks. Their site and marketing scheme is also gimmicky and dishonest.

Products used:
lume lotion deoderant

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolg2286
Florida
1 review
2 helpful votes
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April 28th, 2024

I bought & used Lume deodor, my underarms got red painful chafing! With no antiperspirant, you sweat!

Tip for consumers:
The Lume wipes sheets are very thin and they tear easily.
The Lume deodorant has no antiperspirant. My underarms got sweaty and very chapped!! Can't use the deodorant under my arms.

Products used:
Lume deodorant and also Lume Acidified deodorant wipes.

Service
Value
Shipping
Quality
Thumbnail of user denisen591
Illinois
1 review
1 helpful vote
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February 24th, 2024

I bought the deodorant and just used it on my armpits. I didn't care for the smell and I had to really rub it in. I can typically go without deodorant for a day. The day I used Lume I smelled bad by the afternoon. Some sour smell mixed with body odor. Never tried it again!

Tip for consumers:
This product does not work!

Products used:
Deodorant

Service
Value
Shipping
Quality
Thumbnail of user eyez6681
Nevada
1 review
8 helpful votes
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February 9th, 2024

I was excited to give this a try I've been using it for 4 days.I am a person who doesn't really sweat alot normally or have a strong odor when I do. But after using this deodorant my body oder is very strong like a punch in the face! Definitely wouldn't recommend. I'll just stick to my normal aluminum free store brands.

Products used:
Deodorant stick

Value
Quality
Thumbnail of user lynnd751
Florida
2 reviews
7 helpful votes
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January 26th, 2024

Attention anyone with auto immune disorder or sensitive to skin products. Lume stick deodorant produced a rash wherever I applied it. This allergic reaction had to be treated with Benadryl and an allergy shot from doctor. I'm still suffering with itching and redness two weeks after initial application. Be weary of this product.

Tip for consumers:
I was highly allergic to this product. Had to take Benadryl or seven days and get a shot at doctors office. Still itching with rash at two week point

Products used:
Lume Stick deodorant

Service
Value
Shipping
Returns
Quality
Thumbnail of user loretal8
Canada
1 review
0 helpful votes
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March 1st, 2024

They deserve negative revues,my order wasnt shipped in full then I start emailing them customer"service"was irritated. Relays takes days then I reach out on a media site so they completeley blocked me to the page and then revue dissapears as well, so it is easy to maintain 4+ stars then negative just gets deleted. As I see here it is a lot 1 star and issues are the same, dont support them, it is a lot of companys worth supporting this isnt one of them and nothing is unique about them, just look arround and you will find better, I did and fast, shipping is very slow and how you miss 30 items to add to the box from 36?and then need to chase them arround. DONT SUPPORT THEM

Tip for consumers:
they deserve negative revues,my order wasnt shipped in full then I start emailing them customer"service"was irritated. relays takes days then I reach out on a media site so they completeley blocked me to the page and then revue dissapears as well , so it is easy to maintain 4+ stars then negative just gets deleted. As I see here it is a lot 1 star and issues are the same, dont support them , it is a lot of companys worth supporting this isnt one of them and nothing is unique about them, just loo

Products used:
I ordered for my sun to take with him north 36 products , received 6

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Value
Shipping
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Thumbnail of user doreens230
Washington
1 review
2 helpful votes
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March 30th, 2024

I bought a bundle. IT makes me stink! It smells so gross! When I mixes with sweat it stinks worse. I showered several times to get it off.

Products used:
Deodorant and lotion and wipes.

Service
Value
Shipping
Quality
Thumbnail of user tapplew
Florida
21 reviews
16 helpful votes
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April 8th, 2022
Verified purchase

Lumi deodorant is great for those who don't want aluminum and baking soda in a natural deodorant base. I ended up getting mine from Amazon for $16.99 with prime shipping so I was able to receive it a little bit faster than ordering directly from their website. My biggest complaint is that I wish it didn't have caffeine in the ingredients. I am allergic to caffeine and could no longer use it. When looking for a good deodorant, caffeine is not one of the top things I'm looking for lol. Pricing is definitely a little steep when compared to other deodorants but hey, this is a all natural product! I'm not sure if it's everything put together but there is a strong scent in conjunction to what the deodorant is supposed to smell like. Imagine taking The smell of birthday cake candle wax… that's what the smell it reminds me of. If you're out running and you sweat a that's the first thing you will smell, not the amazing sent of essential oils.

Thumbnail of user meghany14
Florida
1 review
28 helpful votes
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June 23rd, 2023

Used the first 2 days and thought it was great then BOOM, thought it was just raw as never had something of this happen. Well, seems chemical burns on both areas I applied. Severe pain! Definitely not for me

Thumbnail of user helenek60
New York
1 review
9 helpful votes
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June 15th, 2023

Order was delayed, then when it arrive, package was torn open and product missing. Contacted customer service...crickets...still no response. There are all sorts of companies selling similar products and if you don't have the customer service along with the product you may as well just give up I sure won't buy again

Products used:
Sending them back

Service
Value
Shipping
Thumbnail of user ericb1449
Ohio
3 reviews
14 helpful votes
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August 20th, 2023

It is incredibly expensive for what you get. I added $4 as you would get a surprise way more than the $4. Lol another mini tube.
About the product. It has an awful smell they try to disguise with a powder scent or any of the scents they produce. Absolutely disgusting. A sad $41 wasted. Note it starts burning around the scrotum area. Joy :(

Tip for consumers:
It is a bad product

Products used:
I tried them all.

Value
Shipping
Quality
Thumbnail of user roberts.tara.a
Canada
1 review
13 helpful votes
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October 5th, 2023

I purchased the cream deodorant in Lavender Sage. The only positive I can give this product is that you won't sweat as much (and it does go on invisible), however the smell is so unpleasant. It's like a strong industrial plastic smell, and the Lavender Sage just cannot mask it. I never smelled before, and now this product leaves me feeling self-conscious all day.

Thumbnail of user jeanieb73
Wisconsin
1 review
43 helpful votes
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December 28th, 2022
Verified purchase

I bought this for both myself and my husband. At first we liked it. I was using the Lavender sage solid stick deodorant and my husband was using the silver Spruce Cream deodorant. We were only using the products under our arms, thank goodness, for less than 2 weeks and we BOTH broke out from the deodorants. My daughter, who is a nurse, told me that we had a chemical burn from the deodorant. The burn was very, very painful and took 3 days to clear up using petroleum jelly. I have emailed them with pictures of my concern and they have not contacted me back. Extremely disappointed.

Tip for consumers:
Beware of Lume products even if you don't have sensitive skin. Stated on the front page of the Lume website "Seriously skin safe ingredients". Also, nobody for Lume has returned any of my emails.

Products used:
Lume Deodorant

Thumbnail of user cicim9
California
1 review
5 helpful votes
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January 1st, 2024

The worst stuff price is not worth it price us to high, commercial is gross I have to change the channels so we don't have to see that lady do gross things, don't want to log in i don't want to be bug. Regarding your stuff doesn't work

Tip for consumers:
NO

Products used:
Tube

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Value
Shipping
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Thumbnail of user patriciadeweese1948
Oregon
1 review
7 helpful votes
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November 26th, 2023

I bought different types and scents. At first I thought it was great. Then came the rash from hell. It covered my armpits, and underneath my breasts even though I did not put the deodorant underneath them, but used the soap there as I perspire a lot. The rash is extremely painful, and even bleeding in two spots. I can clearly see what looks to be chemical burns. It covers a huge area as if it leaked through my skin in a half moon pattern. I must throw this expensive deodorant out, This has never happened to me before, and I am 76. I hope to God they stop making this.

Thumbnail of user maryg3767
Texas
1 review
0 helpful votes
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December 8th, 2023

I purchased twice for the mystery item and both times I received the same item, toasted coconut soap bar. I was disappointed with this items. I do use the products that I have purchased, and am very pleased with my purchase.

Thumbnail of user lrosethorn79
Oklahoma
1 review
13 helpful votes
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August 27th, 2023
Verified purchase

I purchased the starter kit. It came with solid deodorant, two creams, body wash, and wipes. NONE of these products worked at all. The creams made me smell even worse. I reached out to Lume just a few days after I received my purchase and asked for a refund. They didn't respond. I reached out again about a week later and still no response.

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Thumbnail of user cbonfini
Virginia
1 review
25 helpful votes
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May 8th, 2023

Be very careful - no deodorant is worth $35. In the starter pack it seems as though you will get full size products. You do not. See the photo for what I received. For a gift they give you an extra set of wipes. Ha! A 15 count. So, for $35 I received one deodorant, 30 wipes, a tiny tube of cream, and a travel size body wash! Worse, I went to leave a review on their site and even though they mailed me my order was received they couldn't find my customer number!

Products used:
None

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Value
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Thumbnail of user naomik111
Washington
1 review
16 helpful votes
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July 19th, 2023

False claims of lasting 72 hours. I tried the "unscented" tube. This deodorant wore off in less than 4 hours. In addition to the fact that it simply does not work, the smell of the product itself is extremely unpleasant, and takes a while to wear off of your fingers following application, despite good hand washing. Needless to say I am very disappointed, and would not recommend this product. There are plenty of aluminum-free alternatives that work much better, without having to endure the pungent stench that accompanies its application. Do yourself a favor and skip this product.

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