• Lume Deodorant

Lume Deodorant

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Overview

Lume Deodorant has a rating of 1.3 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Lume Deodorant most frequently mention butt crack, customer service, and body wash problems. Lume Deodorant ranks 1161st among Skin Care sites.

  • Service
    38
  • Value
    53
  • Shipping
    37
  • Returns
    25
  • Quality
    48
Positive reviews (last 12 months): 3.1%
Positive
1
Neutral
0
Negative
31
25
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How would you rate Lume Deodorant?
Top Positive Review

“Mystery Item”

Mary G.
12/8/23

I purchased twice for the mystery item and both times I received the same item, toasted coconut soap bar. I was disappointed with this items. I do use the products that I have purchased, and am very pleased with my purchase.

Top Critical Review

“Could not use because of heart condition.”

Sheila B.
6/27/24

I used lime deodorant today. I had it on for 10 minutes and I didn't like the smell so I washed it off. It took awhile to get it off. 2 hours later my heart started to race and my blood pressure went sky high. I asked my daughter if she wanted it and she said no. She can't use it and my granddaughter's underarms started to burn. There is caffeine in it and I have a pacemaker and autonomic dysfunction. My daughter has a fib and the same happened to her. I didn't know there was caffeine in it because I can't have caffeine. You should advertise that and all ingredients. I hope this helps someone before they use it.

Reviews (114)

Rating

Timeframe

Other

Thumbnail of user kellye686
Illinois
1 review
6 helpful votes
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February 19th, 2024

Funny never had a problem with bo until I started using lume deorderant. Doesn't last a day and I start smelling like onions. No thanks. I will stick to arm & hammer deorderant and putting lume emails in spam box because it seems you cannot unascribed.

Tip for consumers:
They all smell funny and over priced.

Products used:
I discontinued using the Deorderant, body lotion and body wash. I cannot stand the smell. I only use the wipes.

Thumbnail of user kellyk1107
Minnesota
1 review
6 helpful votes
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September 17th, 2022

Loved the commercials & thought this might help getting through fewer showers due to neck & arm issues making it unable to shower/ bath as much as I would like. I bought the bundle trial direct thru the company. On the weekends I lounge at home binging movies & doing housework so I don't use the product. It seems odd that if I skip a day, I can't stand lifting my arms. The BO is so bad I feel like I smell worse than I ever did after showering 48 hours ago. Defeats the purpose of extending my showers out every 3 days due to physical restrictions. Not clear on the 72 hour claim. Sure doesn't work in my case! Wondering if the ingredients actually effect your natural chemistry, I just know I never experienced this type of oder after skipping a day with regular deodorant.

Products used:
Tried all of the products

Service
Value
Shipping
Quality
Thumbnail of user carlas653
Arizona
1 review
11 helpful votes
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June 22nd, 2023

I've commented before on your commercials. You really need to get that blond off the air. Your butt crack commercials are completely inappropriate and disgusting. I will not buy this product because of her and your commercial content. There is a better way that shows some class for your product.

Thumbnail of user adams738
Georgia
2 reviews
69 helpful votes
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January 23rd, 2020

Tried it for about a week, prepped my clothes, and applied the small amount as instructed. Halfway through a busy serving shift, I smelled absolutely terrible. And not my normal musk, it smelled more like straight weed. Was really disappointed that on a busy day at work it doesn't even make it halfway through my shift. Wanted to return the product, however you can only one item. That's it. I purchased the deodorant and tube cream. Don't waste your time and money on this product.

Thumbnail of user garyg348
Florida
2 reviews
11 helpful votes
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August 12th, 2023

Have never used this product and will never even consider using it because their commercials on tv are so cheesy and annoying. When one airs, I change the station. Talking about using the product in butt cracks? How crude can you be. I have seen used car lots on a corner with 3 cars have more class than this company.

Thumbnail of user den16
California
2 reviews
7 helpful votes
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July 3rd, 2023

I bought the variety pack. They all have a weird smell covered up with their specific "scent." It's like trying to cover up a stink with perfume. (And I'm referring to the product itself, not body odor) Not sure what ingredient causes this awful smell, but it seems to defeat the whole purpose of what this product is supposed to be about. Won't buy again.

Products used:
Lume variety pack small tubes

Value
Quality
Thumbnail of user maryj3617
Texas
1 review
7 helpful votes
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December 16th, 2023

We ordered a while back. I hate to be so crude but this stuff smelled like a combo of stinky butt and vomit mixed together. I threw it away after a day. How could a company sell something so stinky and expect it to cover up body odor. It's worse than body odor!

Products used:
None. It was too gross to put on my body

Service
Value
Shipping
Returns
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Thumbnail of user sanctuse
Ohio
2 reviews
11 helpful votes
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December 28th, 2023

Lume commercials are gross.The language borders on filth. Children
See the Lume commercials and start
Laughing...Mommy,.Daddy its the Lume lady again talking about her butt crack. Yes it.is the Lume Lady again. Tbe comany uses filth and shock value to get their point across
And has no place on television.

Thumbnail of user deannaj173
Hawaii
1 review
6 helpful votes
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August 19th, 2023

I started using the orange scented product under my arms about a week ago. Today, I noticed that my pits itch and when I looked, there appears to be chafing (almost like little skin tags) and redness where I applied the product. Tossing this expensive crap in the trash!

Products used:
Deodorant

Value
Quality
Thumbnail of user clarickal
Massachusetts
1 review
4 helpful votes
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September 27th, 2023

Yeah, this does not last 72 hours, barely 24 tbh... I noticed that if I put water on the area of application (underarms), the scent returns ever so slightly.

In addition, there is a weird... butt smell behind the invisible cream deodorants. I have only put this on my underarms so far, but I did also notice this smell when just smelling the tubes. This smell is present in the three scented ones I got - toasted coconut, minted cucumber, and fresh alpine. It's honestly disturbing, why does it smell like sweaty butt? I'm sorry for the gross description, it's just what comes it mind and it's ick.

Products used:
Whole Body Deodorant - Invisible Cream

Value
Shipping
Quality
Thumbnail of user molliem92
District of Columbia
1 review
3 helpful votes
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December 21st, 2023

I tried Lume deorderant a few months ago and both underarms broke out in rash and itching. I decided that I'd give it another try a couple of days ago and the same thing happened. I've uses many, many different deorderants in my lifetime and this is the first time I've ever experienced this reaction to a deodorant.

Products used:
Secret

Service
Value
Thumbnail of user pattyp256
North Carolina
1 review
7 helpful votes
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January 31st, 2024

I am so disappointed. Nothing the ads say is true for me. Doesn't stop the oder and it's a strange smell. I'm going back to the store brands. This is such a lie and fake advertisement 😡

Thumbnail of user leannec16
Canada
3 reviews
17 helpful votes
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November 14th, 2022
Verified purchase

I have ordered from Lume twice now, but never again. The products are so so, but I thought I would try other scents. I'm still waiting for my most recent order, as they do not provide real time tracking from point A to point B. I have now emailed 3 times and have received no response, except for a generic "high volume" email. My purchase was Oct 22, supposedly shipped Oct 27th. My first order was late as well. I suggest you don't advertise so much if you can't handle incoming orders, or provide the customer service when it's needed. When I'm paying $55 USD for 3 sticks of deodorant, I expect an email regarding my late order.

Thumbnail of user karend593
Oregon
2 reviews
23 helpful votes
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June 15th, 2023

My cousin told me about Lume so I bought the coconut one. The smell was great but within time I developed a severe rash that burned and itched so bad. It even blistered. I went to dermatologist and they confirmed it was the Lume specially since it was in the area of where I applied it. I was put on a prescription powder and hydrocortisone cream. It has been the worse rash I've ever had and now it seems like I have a permanent ring or stain under my breast. I am livid. They take no responsibility on this. Saying it's so rare that this happens. They need to post a warning. The cousin that recommended it had to stop using it because of her armpits itching so bad. There needs to be a warning

Tip for consumers:
I bought it from Amazon and they refunded me. Not Lume

Products used:
Lume cream

Service
Value
Quality
Thumbnail of user eileend43
Florida
3 reviews
14 helpful votes
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May 27th, 2023

Bought Lume at Target (it was on sale). Used the travel size tube in ONE DAY.
The scent does not last 3 days like they advertise! It is a scam! Glad i could try it out for
Under $4 bucks. The lavender smell was pleasant - would not recommend.

Thumbnail of user sweete4
Missouri
1 review
1 helpful vote
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February 10th, 2024

Fake product developed by a fake doctor to fulfill a fake need. Soap and water is cheaper, does not clog pores, and doesn't fund that obnoxious "doctor".

Thumbnail of user jessicaf211
Texas
3 reviews
10 helpful votes
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December 14th, 2023

I heard all these great reviews and wish I looked into a bit more. First off it didnt really work well like if you sweat and i kept noticing it wouldn't help with the bo like antiperspirant would, Then I started getting irritated from it. I wouldn't recommend this to someone that has sensitive skin. I just feel like wasted my money for this product. I actually give no stars if I could. Just do research first.

Thumbnail of user privatsitazen
Washington
1 review
1 helpful vote
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March 31st, 2023

I have tried all deodorants and either they didn't work or they somewhat did but made my armpits itch after a few days use. Been using Lume for about a month now and all is still good. I just hope my body doesn't get used to it and it stops working.

Thumbnail of user miriamw33
Georgia
8 reviews
8 helpful votes
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April 12th, 2022

I had seen a lot of ads on Lume deodorant. And not to get too detailed, but there have been certain times that I have not felt my best because it has been so hot here in Georgia and I tend to sweat a lot. I decided to try Lume Acidified Body Wash. I can not believe how fresh it kept my skin throughout the day. The scent (Pink Peony) was very light and did not interfere with my perfume. But, at the end of the day I felt as if I recently showered. It is an incrediable product and I highly recommend you trying it out!

Thumbnail of user cynthiac2826
Ohio
1 review
2 helpful votes
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December 28th, 2023

I thought it worked very good but after one use, I got a rash that itched really bad for days. I cannot use Lume. It's sad because it does work. My under arms iched for days and it was really red and sore in my armpits.

Products used:
I use vinegar and water mix. It works for me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharyng18
Texas
1 review
17 helpful votes
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May 8th, 2023
Verified purchase

I purchased this product in the hopes that as a female who has a very physical outdoor job, that this would work for me! I applied the product as the TV commercial states and I found that in the areas specified "Pits, under boob, thigh folds, and butt Crack, I actually produced 10X more sweat than with a $2 Walmart suave deodorant! Maybe Lume should expand their focus/experiment group to add us ladies who have outdoor jobs such as road workers and letter carriers! Just my opinion!

Tip for consumers:
Nope

Products used:
Full body deodorant

Service
Value
Shipping
Returns
Thumbnail of user hollym803
Ohio
1 review
3 helpful votes
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December 30th, 2023

I am what is called a 'Survivor' of childhood abuse, abuse from classmates, and PTSD. Every time i see and hear the the woman who made this horrible stuff, denouncing women's bodies, I feel low agin and again.

Tip for consumers:
Please take this commercial off the air!!! Thank you!!!’

Products used:
I would NEVER us this product!!!!

Thumbnail of user michelleg2452
Florida
1 review
5 helpful votes
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September 22nd, 2023

Please please get these commercials off the air. This woman who is the Dr who no longer owns the company is absolutely disgusting. She must smell.awful. I find these commercials literally offensive. Also you cannot order that FREE sample box because there's a problem with this company. So I really wish you would remove these TV ads. This Free offer is a BAIT and Switch. This lady is gross! Please remove them from the television! I would rate a zero star but I cannot. The way this woman speaks about smells on your body well I'm assuming she created this line for herself. And how she demonstrates on how and where to use it. It's just anabsolutely disgusting ad and wish I could never see this TV ad ever again!

Thumbnail of user rashun.m.richard1979
North Carolina
1 review
1 helpful vote
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May 18th, 2023

I ordered the male version of the Lume products, called Mando. My first thought was that the Bourbon Leather deodorant and body cream smelled okay. So I used them for two days and became disappointed with the products! The products DID NOT control my body order for 72 hours! It didn't even last 10 hours! The Native brand that I had been using before this experience, holds me for hours longer, for less money! I had so much hope for these products because of what the comedian Kevin Hart said about them. Needless to say, I will not be using their products anymore, nor would I recommend them to my friends!

Thumbnail of user rrtyler139
Minnesota
1 review
17 helpful votes
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May 7th, 2023

I am a light sweat person and Lume didn't make it through the day. For the price it should at least last all day, I had to apply half way through my day. A totally inconvenient product. Not to mention the wait time to get it shipped. Save your time and money!

Tip for consumers:
Don't buy Lume

Products used:
Three deodorant types.

Service
Value
Shipping
Quality

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