• Lume Deodorant

Lume Deodorant

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Overview

Lume Deodorant has a rating of 1.3 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Lume Deodorant most frequently mention butt crack, customer service, and body wash problems. Lume Deodorant ranks 1163rd among Skin Care sites.

  • Service
    38
  • Value
    53
  • Shipping
    37
  • Returns
    25
  • Quality
    48
Positive reviews (last 12 months): 3.1%
Positive
1
Neutral
0
Negative
31
25
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How would you rate Lume Deodorant?
Top Positive Review

“Mystery Item”

Mary G.
12/8/23

I purchased twice for the mystery item and both times I received the same item, toasted coconut soap bar. I was disappointed with this items. I do use the products that I have purchased, and am very pleased with my purchase.

Top Critical Review

“Could not use because of heart condition.”

Sheila B.
6/27/24

I used lime deodorant today. I had it on for 10 minutes and I didn't like the smell so I washed it off. It took awhile to get it off. 2 hours later my heart started to race and my blood pressure went sky high. I asked my daughter if she wanted it and she said no. She can't use it and my granddaughter's underarms started to burn. There is caffeine in it and I have a pacemaker and autonomic dysfunction. My daughter has a fib and the same happened to her. I didn't know there was caffeine in it because I can't have caffeine. You should advertise that and all ingredients. I hope this helps someone before they use it.

Reviews (114)

Rating

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Other

Thumbnail of user madrem
Texas
1 review
13 helpful votes
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July 8th, 2023

Why would anyone in their right state of mind buy a product that you would have to put in your butt crack? Disgusting. Not good hygiene. Germs thrive there. Ridiculous product. No i never bought it.

Products used:
None

Service
Value
Shipping
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Thumbnail of user stephanie20112010
West Virginia
1 review
9 helpful votes
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June 29th, 2023

I put the sword orang under my arms as I do daily, but for some reason my armpit started burning and now they are extremely irritated and has been the whole of yesterday!

Thumbnail of user kathyr1101
Connecticut
1 review
15 helpful votes
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February 11th, 2023
Verified purchase

So disappointed I wish it worked for me as the commercial said but I still have bad smelly pits & it doesn't last as they say for 72 hrs. Didn't last 3 hrs.won't buy again

Service
Value
Thumbnail of user pamelal1472
Florida
1 review
3 helpful votes
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July 7th, 2023

I purchased this from Lume website. This stuff didn't last 24 hours let alone 72! This stuff is junk! How much are they paying these folks leaving 5 star reviews?

Thumbnail of user maryanno55
Rhode Island
1 review
1 helpful vote
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April 26th, 2023

I bought the original. It is FAR SUPERIOR then the new version. There has been a new ingredient added and it CAN NOT BE COMPLETELY RUBBED INTO YOUR BODY. It balls up and flakes off. Why did they add something that was not needed? I am sending to back. IT IS A SHAME TO HAVE DONE THIS TO A PERFECTLY GOOD PRODUCT.

Thumbnail of user ko97
Wisconsin
1 review
10 helpful votes
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August 6th, 2023

Enough with the way too intimate commercials! They are a reason alone to not want your product. Really butt crack odors? Children see and hear these commercials! Offensive.

Thumbnail of user susanb3078
Virginia
4 reviews
0 helpful votes
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March 14th, 2023
Verified purchase

Just received my order and trial of the Lume products. At first glance the product containers look inviting. After opening the containers for use, I took time to smell the products. I had ordered the unscented deordorant stick and deodorant cream tube, along with the package of wipes and shower gel.
I noticed an unpleasant smell to these products, even though they said they were unscented. I almost did not apply anything to my underarms or skin. Being such a strange odor, I still decided to appy some to my underarms and under my breasts for sweat. Later at night I smelled my underarms and ran my hands under my breasts. NO SMELL and NO SWEAT at all. The products loose that funny odor once rubbed into the skin and dry. I will continue to try all the items I received.

Reason I chose this business:

Do to the increased sweat and wettness. Also the odor under my arms. Sensitivity issues also.

Thumbnail of user leeyal
Arizona
1 review
26 helpful votes
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July 24th, 2023

I'm in so much pain from using Lume. I used it for a month My skin has burned off my pits are swollen and leaking puss. I had to go to urgent care I'm so regretful to come across this product.

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Value
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Thumbnail of user musiclady_us56
Montana
1 review
2 helpful votes
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August 31st, 2023

First order worked, second does not. I keep having to reapply each day in spite of following directions on the package. The formula seems to have changed. I do not recommend this product.

Thumbnail of user lavetap1
Virginia
1 review
12 helpful votes
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February 19th, 2023

Give me a break! "Butt Crack" the commercials is enough to turn one off. People are laughing at the commercials including me. Why not add " $#*! Galore".

Products used:
Not applicable

Thumbnail of user judys1687
Illinois
1 review
4 helpful votes
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August 7th, 2023

I was really liking it but after about 5 days I developed a rash! Gave it to a friend and she loves it! Guess some of us have sensitivity's so be aware.

Thumbnail of user kristinel80
Florida
1 review
37 helpful votes
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July 2nd, 2021

I purchased Lume Deodorant online through Walmart. The product is inferior. It did not work and did not relieve the smell of body odor as they say in the commercial. I went to Walmart on 4/16/21 to return this deodorant. I called Walmart customer service on 6/15/21 and they talked to Adam at Lume. Today is 7/2/21 and I still have not heard from Lume and I have not received my reimbursement from Lume. I HIGHLY recommend you NOT buy this product. It does not work and they STEAL your money and lie when they say in their commercial that you have a money back guarantee.

Tip for consumers:
Don't Purchase

Products used:
Lume Deodorant

Thumbnail of user tr343
Michigan
1 review
3 helpful votes
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February 6th, 2024

Don't waste your money. It does not work no matter where you use it on your body. It leaves you feeling wet. Joke of a product.

Thumbnail of user amytori27
Massachusetts
1 review
0 helpful votes
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August 25th, 2023

I tried the peony rose one, didnt like the smell but, heard good things, so wanted to keep trying, after 2 weeks, it just stopped working, for the price, i will not buy again, just stopped working

Products used:
Lume

Service
Value
Shipping
Returns
Quality
Thumbnail of user velindab4
Ohio
1 review
2 helpful votes
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September 13th, 2023

I've ordered hundreds of dollars of product from lume and I generally like the stuff but to be stolen from kinda pisses me off and I wont be ordering from lume again because of it! Not smart in my opinion! When I ordered my last order that was like 140$ and got the 10$ mystery gift and when it came NO GIFT! So I have written about 20 emails and went on their site asked for help, what happened, NOTHING NOTHING NOTHING! So I spend that kind of money (500$ total) and get shafted for a 10$ mystery gift! And to be ignored and blow off disgusted! I won't be ordering again if my business means so little to lume! Shame shame shame, it will alwys be a greed issue!

Tip for consumers:
Just believe it’s total shady for a business that has gotten so much business from a disabled veteran and for them to steal from me and not at least contact me back or give me my 10$ back for not providing the gift would be nice

Products used:
Body wash 3 orders of it pack of 3

Service
Value
Shipping
Quality
Thumbnail of user heatherf235
Indiana
1 review
2 helpful votes
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October 3rd, 2019

It works amazing! It smells amazing! It doesn't cause any irritation because it is entirely natural and you can literally put it anywhere on your body.

Thumbnail of user lauriem1027
Virginia
1 review
11 helpful votes
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January 8th, 2023

I can't get past the commercial it just rubs me the wrong way.
You need to figure out a way to advertise it that's not so offensive.
I'm so turned off by it I can't even think of purchasing it

Service
Value
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Thumbnail of user andreas2155
North Carolina
1 review
11 helpful votes
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July 28th, 2023

I started using Lume for about 6 months, all of a sudden my under arms smelt terrible, i promise you, I've never had any underarm odor, i could go the entire weekend if I'm not going any where and my arms never smelled I swear to you! And to top off the underarm smell, I started getting irritated with burning sensation I TRIED it about 2 moths later and yep that under arm smell was horrible.

Products used:
Mitchum for women which is what I've always used before lume

Value
Quality
Thumbnail of user katt257
Colorado
1 review
5 helpful votes
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March 3rd, 2023

Everywhere I used Lume body wash (and in some instances deodorant & wipes), I broke out in a horrible rash that itches & burns!
I do not have sensitive skin and have not had this experience before.

Products used:
Wipes. Body wash. Ddodorant.

Service
Value
Shipping
Quality
Thumbnail of user marilynb933
Arkansas
1 review
4 helpful votes
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April 23rd, 2023

Both my husband and I tried this product and it didn't even work for less than 12 hours. Waste of good money. Secret works as well and is cheaper.

Thumbnail of user oliviav280
Canada
1 review
9 helpful votes
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October 13th, 2023

From the obnoxious woman on the commercial to their products, a total rip off. They should be reported.

Thumbnail of user sharir112
New York
1 review
0 helpful votes
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June 5th, 2023

I was initially intrigued by Lume being sulfate and paraben free as well as the claim it keeps you odor free anywhere externally odor develops. While I don't know if the odor protection lasts 72 hours, for me, it has definitely lasted as long as 48 hours. I am not a very sweaty person, but I do go to the gym several times a week and after my workout, I do not have any odor anywhere I've placed it. Literally, no odor. If used as directed, the products completely prevent odor from developing. I started with the deodorant and have had no issues with the scents. I've been using peony rose and unscented. I've used both the cream and the stick. Both are equally effective, but I prefer the cream as it's easier to apply. I've since purchased the body wash and the soap and like the deodorant, delivers as promised. I've had no issues with delivery. My orders have all arrived within a week. As for the price, it is pricey, but so little product is required, I've found everything I've ordered lasts a long time. Lume is safe and effective and I am a very satisfied customer.

Thumbnail of user alicias647
Utah
1 review
5 helpful votes
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July 1st, 2023

It's not at all what they say it is. I bought coconut and it smells horrible an doesn't work well I went back to Secret Deodorant!

Service
Value
Shipping
Quality
Thumbnail of user gaill498
Florida
1 review
16 helpful votes
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September 19th, 2023

All I can say is save you money. This stuff makes you smell worse than your regular body odor very very disappointed with the product

Tip for consumers:
All I can say is the smell is horrible

Products used:
Secret

Service
Value
Shipping
Quality
Thumbnail of user lindaa2248
Maryland
1 review
9 helpful votes
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January 2nd, 2023

Forget the product...the customer service is horrible. I have been trying to reutrn something for exchange for over a month and no response.

Tip for consumers:
horrible customer service

Products used:
underarm deodorant

Service
Returns
Quality

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