• LunaDaze

LunaDaze

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Overview

LunaDaze has a rating of 3.0 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LunaDaze most frequently mention yoga pants. LunaDaze ranks 154th among Women's Clothing sites.

  • Service
    11
  • Value
    12
  • Shipping
    12
  • Returns
    7
  • Quality
    12
3
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How would you rate LunaDaze?
Top Positive Review

“Love at first sight!”

Amanda B.
2/2/17

I ordered a ring from them a few months back. I loved it on the Facebook page. It arrived sooner than the expected delivery date! As soon as I opened it, I fell in love. I know, silly to say about a ring, but it's 100% honestly how I felt, and still feel today. It has been a few months, and so far no signers of wear and tear on the band, or the stones. I get compliments on it every time I wear it out of the house which is often. I would for sure buy from this company again, should something else catch my eye.

Top Critical Review

“Awful”

Mikaila Q.
3/21/17

Never got my ring. Then when I ask they keep putting it off asking me to wait until the policy ran out. Customer service was awful and the phone number dose nothing. I tried at all times of the day and always got the machine. Pretty pictures. Product probably would have been nice if I'd gotten it

Reviews (68)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) 2 weeks (5) goddess yoga pants (3) 3 months (3) sapphire ring (5) goddess leggings (2) phone number (4)
Thumbnail of user paulf110
Florida
1 review
0 helpful votes
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September 21st, 2016

Got this USA flag design one piece for my girl, she looks super hot in it, she loves it. Shipped in expected time. Definitely a great place to get gifts for your girl!

Value
Shipping
Quality
Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

<3!

Thumbnail of user brookea22
GB
1 review
0 helpful votes
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April 26th, 2017

My goddess yoga pants arrived today and are perfect. So comfy! Thank you. I live in Australia and I'm stoked on the free shipping.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Goddess woman!

Thumbnail of user disham1
Canada
1 review
3 helpful votes
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February 17th, 2017

It's been over a year and I have not received anything! They blocked me even when I asked them on Facebook about my order.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Hey Disha,

We do not have any orders under your name, perhaps you have the wrong company? Please email us with your order # so we can figure something out right away!

Thumbnail of user fatimah21
Canada
1 review
0 helpful votes
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March 24th, 2017

Timely and responsive! Just know that you wait longer shipping times because you are getting quality items super discounted, so it's worth it!

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you for your patience and understanding, glad you love it!

Thumbnail of user christianc57
Illinois
1 review
24 helpful votes
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September 22nd, 2016

8 out of 10 reviews state this company is a scam. Here is another one! I ordered the set of free rings (paid $10 shipping) on May 27th. Never received them. After 3 months of emails I finally got a response stating they were going to resend them. I still have not received ANY set of rings. This company is ridiculous and fraudulent. I will keep an eye on their fb page, warning any of my friends who "like" their page not to order from them. Word of mouth is a powerful thing and I will continue to let others know... warning them of a lying, thieving company.

UPDATE: a day after writing this review, I finally got my rings. So I guess it's not a total scam after all. Maybe they only try to scam the ones who don't continuously go after what they pay for, maybe it was an error with a company they work with. Nonetheless. It took 4 months to get rings I ordered. I am changing my title as well as theit rating, for this reason. Instead of 0 stars, they warrant 3. The rings are cheap (rings out of a gumball machine that you can adjust the size) but I didn't expect much from free rings that I paid $10 to ship. Lol yeah, I paid less to ship a tire.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you for updating your comment, though of course we aim for 5 stars like many of our customers give us! Either way, we'd like to make this up to you! We've sold thousands of those ring sets to very happy customers, so we are sad to hear this! Email us <3!

Thumbnail of user julih4
Canada
2 reviews
8 helpful votes
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April 8th, 2017

This site is a rip off, and they ignored every single one of my emails. What a scam. I contacted my credit card company for help.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

We answer all emails <3! We hope you can take the time to update this!

Thumbnail of user kaseyd6
Georgia
1 review
1 helpful vote
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October 27th, 2018

Love their page and products. They carry a product to fit each unique personality. Would recommend to anyone!

Thumbnail of user darlenef8
Illinois
1 review
1 helpful vote
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December 29th, 2016

This is absolutely the worst company I have ever dealt with. THEY ARE CROOKS AND HAVE NO INTENTION OF FILLING YOUR ORDER. THEY PROMPTLY TAKE YOUR MONEY AND NEVER RESPOND TO PHONE CALLS OR EMAILS.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Actually, we have been in contact with you back and forth and have sent you tracking! We will email you again as we do want you to be happy with your blanket- like many other customers who have received it! :)

Thumbnail of user brookea20
Australia
1 review
0 helpful votes
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April 15th, 2017

Great place, helpful and the item quality was perfect. The yoga pants are very comfortable. I would gladly order from them in the future

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you!

Thumbnail of user claudiac36
Mexico
2 reviews
0 helpful votes
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October 13th, 2016

(last reply to *******@gmail.com)
Sorry for being so rude, but if you are willing to make a company you might as well do it right or not do it at all. Or at least do commitment just with what you can. If you can´t do international, just accept it and maybe someday you might handle it. Right now it's clear that you as a company cannot handle this kind of service.

For what I see in https://www.sitejabber.com/reviews/www.lunadaze.com you aren't even able to manage orders inside of your country. The reviews from your facebook seam really nice, and I got away with that. You can easilly delete these less than three star kind of comments, but in pages like sitejabber you don't. After more than three months of making this order I just think I waisted money, time, and energy. And sorry for my obscene lenguage, but I'm not willing to give any more $#*! about it anymore. So... Just let me know when I can get my refund. Any other option is worthless at this point. I refuse to even recive this only object out of the entire order that arrived at local postal service. It will just be a reminder of the worst online shopping experience I'd ever had.

I'm posting this in sitejabber. I hope you can make the changes you need to make or just dont care at all if you feel like it. I know I dont care about this order anymore.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Sorry you no longer care, but we do! We have been in contact with you over email to sort this out with your international order! We have many satisfied customers :)!

Thumbnail of user rachelb115
Germany
1 review
0 helpful votes
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March 24th, 2017

I bought 4 and I love them!. My order arrived in two weeks and the quality is worth the value <3 just in time for Summer beach days!

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

We appreciate your support!

Thumbnail of user emilyg75
Colorado
1 review
0 helpful votes
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May 17th, 2017

Totally worth the money! I got a opal ring and earrings! Never loved a jewlery item soo much, and for a decent price! This place is amazing!

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

We love you!

Thumbnail of user lindsaye13
Canada
1 review
5 helpful votes
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July 3rd, 2018

Basically a giant fraud site. Will not respond to emails, will not confirm shipping of product. Scam. Do not order.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Hey Lindsay, we are sorry that you had a bad experience. This is definitely not the normal case, however, and we are here to help! Please email us with your order number, so we can fix whatever issues you encountered.

Thumbnail of user unapologeticallys
Kentucky
1 review
1 helpful vote
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July 5th, 2016

Never received my bracelet and three is no way to contact them personally. Do not order from this fake site

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Hey there, we definitely are not a fake site as we have many happy customers <3! On each receipt as well as on our website there is a contact email: support@lunadaze.com. Feel free to contact us through there with your order number so we can track down your jewelry! Thanks for your patience and please keep in touch so we can sort this out right away!

Thumbnail of user crystalm91
Oklahoma
2 reviews
1 helpful vote
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December 20th, 2017

I absolutely love my sapphire ring! It is breathtakingly beautifully stunning! Took awhile to get here well worth the wait!

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you Crystal! We are grateful for your support!

Thumbnail of user michelled167
Florida
1 review
0 helpful votes
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November 12th, 2017

I ordered the White Sapphire ring and within 5 days the plating wore off and turned my finger black. Ripoff!

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Hey Michelle, We are very sorry to hear this happened to you! This rarely happens with our customers, but sometimes skin reacts with certain metals. These rings are plated and it is noted that if you have sensitive skin it may not be best for you! We do have Sterling Silver jewelry, but not at that price that you were seeking! We have thousands of happy customers who received this ring, they've had it for months, and had no reaction. Reach out to us over email so we can sort out a solution! Thanks <3!

Thumbnail of user yolandac17
Germany
1 review
0 helpful votes
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April 26th, 2017

I am a plus size girl and I love these designs. They fit well and arent see through when I bend over! I got the mesh leggings and the sports bra.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Thank you for your support <3!

Thumbnail of user racheld44
California
1 review
0 helpful votes
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June 30th, 2016

Never received my order and never got a response back from customer service.

Thumbnail of user amandaf50
Yasmyn C. – LunaDaze Rep

Hey Rachel, We would be happy to look in to this for you though we have been responding to your emails via support@lunadaze.com! We hope you enjoy your items if we don't hear back from you!

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From the business

Online retail store for bohemian and trendy clothing, elegant crystals, and accessories.

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Thumbnail of user amandaf50
Yasmyn C.
Customer Service Representative

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