• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.6 stars from 1,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.3%
Positive
247
Neutral
2
Negative
13
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,499)

Rating

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user dutchessd
Maryland
2 reviews
32 helpful votes
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January 14th, 2019

Their hair is hit or miss and that's a horrible way to do business. I'm a stylist and I recommended Luvmehair to a client because another client purchased a wig from them and it was decent. Unfortunately, they sent the client who I referred a garbage wig and had the nerve to give her the run around about a refund. Not only will I never refer them to anyone else, I will be warning everyone I can about their shady practices. Beware!

Thumbnail of user laporschaf
Georgia
1 review
2 helpful votes
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February 14th, 2020

This hair company is very affordable and it has good quality hair. Packaging came beautiful with little gifts. I ordered a upart wig around December 2018 and today is February 2020 and the wig is still in perfect shape and I wear it very often it hold waves and curls great and you can flat iron it bone straight I love everything about it I definitely recommend this company.

Thumbnail of user stephanier546
North Carolina
1 review
0 helpful votes
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May 22nd, 2020

Right out of the pack, the hair is soft and bouncy, no tangles, no smell. I wet it instantly to check the true true texture of the hair, it was a beautiful body wave as advertised. I love it and will be buying another in a different texture.

Thumbnail of user diap3
Colorado
1 review
0 helpful votes
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September 26th, 2019

The hair is so lightweight, but so dense at the same time. Very easy to style, was & even cut! Handles heat very well, so well that you don't have to worry about it ruining the hair! True to it's desc online & did not fail my expectations upon arrival!

Thumbnail of user christinaa284
Florida
2 reviews
20 helpful votes
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January 24th, 2021
Verified purchase

I got a wig that looks nothing like the photo they advertised. I reached out to the company and they tried to offer me to keep the wig which I will NEVER wear in my life to offer me a 30% discount on my next purchase. Why would I order again if this is how you treat your customers. The hair isn't as pictured, it's stringy and shredding. Plus not the length I ordered. Very disappointing. I have sent several messages since the offer they made and I haven't gotten any response since. DON'T WASTE YOUR MONEY. Looks like a hit and miss you me. Please for your viewing pleasure you tell me if the wig looks anything like the picture.

Tip for consumers:
Don’t use this site

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user allisonc114
Tennessee
1 review
0 helpful votes
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October 23rd, 2019

I have ordered from LuvMe twice and each time I was extremely satisfied. The quality of the hair is amazing and the shipping is very fast. My last unit was a full invisible lace unit and it came slightly plucked. I really didn't have to do much I just plucked to my liking but it was ready to go out of the box. I am constantly getting compliments and told how natural my unit looks. I will continue to purchase you guys have a lifelong customer!

Thumbnail of user lindam5908
Florida
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

My aunt was looking for a wig for a special event. She wanted a wig I had previously purchased but was not on your website. So luckily she found another one she liked. She has been totally satisfied with no complaints. Thank you so much!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Linda, thank you for your recognition of Luvme Hair.
Customer satisfaction is very important to us and we are happy to see that we were able to achieve that.
We will continue to work hard to provide high-quality products and fast logistics.
Thank you and look forward to seeing you again.

Thumbnail of user asjn
Georgia
1 review
0 helpful votes
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December 25th, 2019

I absolutely love this wig! I have to say this is by far the best wig I have ever had. It is super soft and the lace melted to my head to perfection. I will be shopping again. Thank you so much luvmehair!

Thumbnail of user mandishat
Texas
2 reviews
0 helpful votes
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April 16th, 2020

First off this hair is so soft, light and silky. I can pull it up in a ponytail and go. I was so impressed with this wig I have a second one on the way. I have referred a few friends who asked where I got my wig from i was excited to say Luvme Hair. Think you so much for this experience.

Thumbnail of user mililyaf
North Carolina
2 reviews
0 helpful votes
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October 7th, 2019

Luvme Hair is amazing! First of all I ordered a bob wig, but as I scrolled down I saw another wig that I preferred. So I cancelled the first wig order and ordered a 13 inch wavy undetectable wig. Let me tell you how good this company is! After canceling the wig, someone reached out to me immediately to handle may refund and process the new order! My money was refunded back to my card the following day and my new order arrived in a couple of days!

Thumbnail of user deem191
North Carolina
1 review
2 helpful votes
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September 11th, 2019

I ordered the 10 in undetectable lace water wave and it is absolutely gorgeous and it doesn't look like I'm wearing a wig. The pic below is just me putting it on so you can see how nice it is and I haven't even had it installed. I washed the unit and it had very little shedding and the curl are beautiful. I will be a repeat customer. If you are debating give luvmehair a try you will not be disappointed!

Thumbnail of user shanteishaf
Colorado
1 review
0 helpful votes
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May 9th, 2020

Ordered my wig a week ago, it arrived yesterday. Shipping was quick. The presentation was cute and the hair was so soft. My first time trying a laced wig and i love it and I'm definitely satisfied with the turn out.

Thumbnail of user lakeeshas1
Ohio
1 review
0 helpful votes
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April 25th, 2020

I have been ordering from Luvmehair for almost 3 years. I have never been disappointed. They have the best long lasting quality hair and wigs to date. A + quality and wonderful customer service! I am a forever customer!

Products used:
Deep wave 26 inch full lace

Service
Value
Shipping
Quality
Thumbnail of user sashaw29
Wisconsin
1 review
0 helpful votes
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March 29th, 2020

If you are looking for an amazing hair unit, I say this proudly LUVME HAIR! The price is great and they are always offering discounts. The quality of the hair is the best I have ever seen. Delivery was punctual! Try it and 100% guaranteed you'll thank me later..

Thumbnail of user janicea509
New York
1 review
0 helpful votes
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June 16th, 2023

I have order 6 wigs from luvme hair. They never disappoint. Delivery is always fast. But it's the product that is worth bragging about. The quality is outstanding. I have used several times for photos. I even used one of their wigs for my wedding. They have a lifelong customer in me.

Products used:
I have used the undetectable lace closure and frontal as well as the starter wigs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Janice, thank you for your recognition of Luvme Hair.
Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and fast logistics.Thank you and look forward to seeing you again.

Thumbnail of user kayb175
New York
1 review
0 helpful votes
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August 6th, 2019

I was very nervous purchasing this wig from this site due to a horrible experience with another company. I'm so satisfied I can't wait to order the water wave lace front unit. The hair is soft with body and the lace was awesome. Thumbs up LuvMe Hair

Thumbnail of user feliciaw59
Texas
1 review
0 helpful votes
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April 16th, 2020

I love this hair and color I got a lot of compliments on the hair. It was really affordable and it is so so soft. Yeah I order two more wigs from this site. This site is a must and now my new favorite hair site.

Thumbnail of user candisr4
Illinois
1 review
0 helpful votes
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November 25th, 2020

I am absolutely in love with everything about my purchase. I expected quality but had no idea that it would exceed my expectations. The packaging was beautiful, the hair felt phenomenal and was super easy to install. The accessories that it came with provided everything u need. If you havent get in tune. The most amazing part is my hair is super short and the unit was secure despite tje length of my natural hair. I went from short hair dont care to Rapunzal. Yes this is a winner. Cant wait to make my next purchase.

Products used:
Headband wig

Service
Value
Shipping
Quality
Thumbnail of user adenab4
Pennsylvania
2 reviews
8 helpful votes
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October 2nd, 2020

Custom ordered an Italian curly wig and when I got was a matted shedding lump of mess sewn together with white thread. They refused to refund on a custom order even when its not what I ordered. Notice the white thread and the strap sewn in the middle of the cap instead of along the nape

Tip for consumers:
Do not waste your money

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user prip3
New York
1 review
0 helpful votes
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April 22nd, 2020

My hair came fast and it was true to length. There was no smell and the hair was soft. The curls disappeared when I washed it, but I used flexi Rods to curl it again and it came out beautifully. No complaints, will order again.

Thumbnail of user saquallaw
Texas
2 reviews
0 helpful votes
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December 22nd, 2020

I love LuvMe wigs, they are very versatile and are great quality human hair wigs. All of my wigs are so soft and manageable and my most recent purchase was the deep wave headband wig which I love so much! The new headband wig is everything and more. It only took me 5 minutes to install this wig all
By myself, and I'm so obsessed with it already. LuvMe has the best wigs hands down.

Thumbnail of user annr334
Arkansas
1 review
0 helpful votes
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February 26th, 2020

This was my 1st time ordering from Luvme Hair after following their Face Book page and watching several videos and reading posts of others who have purchased hair units. I'm very satisfied with my purchase and will do business again with this company.

Thumbnail of user kayk61
Alabama
1 review
55 helpful votes
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April 10th, 2019

This is the wig I purchased from Luvmehair. I wore it for about a week. When I washed it, it matted so bad. Do not waste your money... The hair is not even real... Synthetic hair. The lace is not transparent. I purchased the 16 inch full transparent water wave lace wig...

Thumbnail of user sadiea8
Virginia
1 review
0 helpful votes
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December 29th, 2019

My Luvme vacation Holiday look. Unit is very comfortable, soft, stays where you put it, received many compliments. Unit is very easy to manage for day to day wear. Ladies, I am hooked and highly recommend Luvme hair! Ladies, go and get your Blessing.;-)

Thumbnail of user gloriap634
Texas
1 review
0 helpful votes
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December 1st, 2023
• Updated review

I don't usually write review but have loved everything about this company, the fast shipping method, the hair quality and affordability and top notch customer service. I'm so obsessed and have been satisfied so far that I have no reason to order somewhere else. My latest addition is the mystery mulberry unit. I guess this hair is underrated because sis you need to see how soft and silky this unit is and the color is so pretty. I was septical due to the color but guess what? It's one of the best. If you buy a bad one I trust is from impersonators so download the luvme app to avoid being scammed. This just my honest truth

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Gloria, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.

ITS LUVME HAIR OR NONE FOR ME!
July 24th, 2023
• Previous review

I have purchase more than 30wigs from this company in less than a year and I have never been happier. Good quality, affordable, free and fast shipping and top notch customer service! I can't be more satisfied. Try them out and you will love them just as I do. Just make sure you are ordering from the real luvme by downloading the app.

Service
Value
Shipping
Returns
Quality

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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