• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.4 stars from 1,500 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 93.9%
Positive
246
Neutral
2
Negative
14
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,500)

Rating

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user chastityc33
New York
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

Luvme Hair has a great response time anytime that I contact them with questions. Their customer service is outstanding, and it's great to hear from a live person vs a chat bot like most companies. Luvme provides a personal touch which I love. Their customer service quickly responds but most importantly they are very knowledgeable and I can tell they care about my concerns. I always have a one contact resolution with them. As a customer service manager, I applaud them for outstanding customer service and work. Their wigs are the best! They have a customer for life.

Tip for consumers:
They have excellent quality wigs

Products used:
I ordered wigs

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Chastity,
Thank you for taking the time to send this about our customer service! We're thrilled to hear that you enjoyed your experience with our customer service! We aim to provide the best services to our customers and will continue to make necessary improvements to meet customers' needs.Welcome back and we will bring you great customer service as always! Thank you.

Thumbnail of user jsweetb1
Japan
1 review
0 helpful votes
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June 4th, 2019

Just installed the hair and it's so soft and exactly as described. I've had some terrible experiences on from other vendors before but this hair and service has restored my faith. As for the sellers I couldn't ask for more, communication was great and I was Sent pictures of the hair and updated at various stages. Overall very happy so far and would recommend.

Thumbnail of user amandat456
Virginia
1 review
1 helpful vote
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September 7th, 2020

Luv me never disappoints! The bundles are soft, beautiful and there is NO SHEDDING or tangles. Definitely worth every penny. The delivery was fast and the surprise gifts were the topping on the cake! Thank you Luvme for great service!

Thumbnail of user gaphill184240
Washington
1 review
0 helpful votes
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January 10th, 2024
Verified purchase
• Updated review

It took a long time to receive it, but I understand orders blew up around the holidays. However, I'm very pleased with how perfectly it matches my skin tone. I will definitely buy more.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Rebecca. Many thanks for your recognition of our products. Regarding the shipping issue, we will forward your feedback to relevant department, and keep working with our express partners to offer faster shipping service. We hope you found the most amazing wig for you. And we also hope it will meet your expectations or much better exceed your expectations. We always want what is best for you. Luvme Hair wishes you happiness every day.

Great quality and always natural looking
October 27th, 2023
Verified purchase
• Previous review

I have loved everything I've purchased. It's amazing how good I look in your products! I couldn't be happier and I won't ever purchase from anyone else!

Thumbnail of user reginad45
Arizona
1 review
0 helpful votes
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July 25th, 2019
Verified purchase

I own 3 of the Luvme unit and I have never been so satisfied with something I've bought off line, the unit is so manageable and soft no shedding and the curls hold a good while, it's one of the best since slice bread. My only complaint I wish there were selected cap sizes.

Thumbnail of user shderrickal
Louisiana
1 review
0 helpful votes
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August 2nd, 2021

I really love this wig. It's the perfect length for me. I usually don't wear wigs. The ones I do have, they just don't work for me. I was skeptical at first about purchasing a wig online. I couldn't feel it nor try it on. I went on youtube and watched reviews. I made this purchase and I must say, it was the best decision ever! I love everything from the packaging, to the softness of the hair. The only thing I dislike is how it smelled like barbie doll hair. But that's because it's packaged in a box and traveling. So that's not really a big issue. I will be purchasing more wigs from LuvMe in the near future.

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user brianah36
Ohio
1 review
15 helpful votes
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July 19th, 2020

I want to start off by saying this wig is amazing! I was skeptical at first because, I don't order online! I've been following LuvMe for awhile now, maybe, almost two years and then one day, I decided to take a chance. I don't really wear weave or wigs. The last time I wore a wig was in 2010 for prom and it was a half-wig. My real hair is almost to my butt and I am tired of doing it, so I decided to buy the u-part from LuvMe Hair. And I love it. I haven't braided my hair down yet but I had to see what it looked like and I'm in love! This the length I want to cut my real hair. But I'm going to keep using this wig. I'm ready to buy more, I'm looking to get the body wave u-part next. Not comfortable with the lace fronts yet, because I don't know how to install, but I'm learning. I recommend this site to everyone looks for hair!

Thumbnail of user reenokam
Virginia
1 review
0 helpful votes
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September 21st, 2020

My first wig and first time installing myself! If you order from Luvme you will not be disappointed! I was always skeptical about wearing wigs, But not anymore! The quality is Great and the price is reasonable and worth it!

Thumbnail of user latashiah2
Massachusetts
1 review
0 helpful votes
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November 23rd, 2020

The first wig I brought was the u-part wig and I loved it because it was so easy. I recently brought the headband wig and it's even easier. I love the convenience and I love the quality of the hair. I will definitely be purchasing more in the near future.

Thumbnail of user angelab999
South Carolina
1 review
0 helpful votes
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September 1st, 2020

This is my 5th purchase and I have yet to get disappointed. I always get my packages within 3 days. The unit I recently purchased I'm loving the color there is no shedding which I love. LuvMe hair definitely has a lifetime customer in me.

Tip for consumers:
The site is very helpful and always have a great sale

Products used:
Wigs

Service
Value
Shipping
Quality
Thumbnail of user patriciag363
SY
1 review
3 helpful votes
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April 4th, 2019

I'm nothing but happy with this company I ordered during holidays but still I had my wig within 5 days of my order I love my wig, my husband says I look stunningly beautiful he doesn't mind paying for the next one... thank you Luvme Hair... I will be buying more

Thumbnail of user kweilinb
Pennsylvania
1 review
0 helpful votes
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October 13th, 2019

I just wanna say ladies if your thinking twice don't it is the best purches by far everything they say is absolutely true to the word and you also get a bousnes gift I will be getting another style soon easy instalment also go get you one ladies

Thumbnail of user leezaw
Alabama
1 review
2 helpful votes
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September 2nd, 2019

This is my second time purchasing from Luvme hair. I still have my first wig which is still in good condition amazingly. Upon purchasing my second my placing the order is very simple. Any questions that you may have they answer quickly. Overall great experience

Thumbnail of user charlahw
Texas
1 review
0 helpful votes
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July 7th, 2019
Verified purchase

I have been very impressed by this company. I bought three wigs from them so far and all of them have lasted with minimal shedding. I've had one of them for over two months now and it still looks like it did when I bought it with the exception of me cutting it. I would recommend this company to anyone.

Thumbnail of user fatimehl
Georgia
1 review
1 helpful vote
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September 9th, 2019

The hair is super soft and seems like it gets softer. It keeps the waves and have body and feel full. It dont get stringy looking like the others. Best choice I made for a 1st time wig wearer and it wont b my last.

Thumbnail of user andream531
South Carolina
1 review
0 helpful votes
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April 27th, 2020

This is my second unit I have purchased with Luvme Hair and I know I will be purchasing again soon. I am still amazed at the quality of the hair. My first unit survived three washes and the lace is still intact. I have not been paid to support or advertise on behalf of this company: I will be getting another unit soon

Thumbnail of user deondrah
North Carolina
1 review
0 helpful votes
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December 8th, 2020

I have this wig in the Jerry Curl 20in, and I LOVE it. It took less than a week for it to arrive, and it's my go to wig. Out the box it's ready to wear, but in this picture I applied product. The hair had minimal shedding, (I was twisting it up), and no smell. I'll be purchasing from this company again in the future. If you're on the fence about it, do it!

Thumbnail of user taliyahm6
Georgia
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Love this wig it is so versatile my daughter loves the outcome we had it dyed purple

Thumbnail of user kayr180
Illinois
1 review
0 helpful votes
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May 19th, 2021

Always on time. Great quality hair. Awesome customer service. Very affordable. You can use coupon codes, klarna, afterpay, quadpay, and use your points(whenever you make a purchase you earn points) for gift cards. Shipping is fast even with the pandemic going on. I have about 9 or 10 units now. They are legit. Love love them!

Tip for consumers:
Awesome all around

Products used:
Wigs, detangle brush, wig grip

Thumbnail of user kimberlys371
North Carolina
2 reviews
0 helpful votes
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June 25th, 2019
Verified purchase

I am very skeptical of online purchases, and sometimes regret the urge to even try without first seeing and touching. This purchase has changed my feelings. I purchased Summer celebrity style curly frontal lace 12inches and undetectable Invisible lace best virgin hair full lace 10 in, water wave and immediately recived KUDOS, nice job. We like your hair from many.

Thumbnail of user tamickov
Florida
1 review
2 helpful votes
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January 14th, 2020

I love the wig it's so soft. I brush all curls out and got it installed once she finished put water inside of a bowl to put on the hair and curl right back up. It don't make your scalp itch either its have breathe holes inside of wig that's AWESOME. For the purchase of the wig the company luvme send you free gifts as of their appreciation for purchasing the wig

Thumbnail of user quinzolas
Illinois
1 review
0 helpful votes
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March 7th, 2021

I am a frequent buyer of wigs from Luvmehair.com! I made two purchases and am completely in love. I ordered a bundle that was fire and a headband wig that I am more in love with! I was a virgin before luvme, a wig virgin that is!. These wigs are completely comfortable, easy to install and affordable! I definitely will recommend and purchase again. Not to mention they give you a few cool throw in as well. With my bundle I received an electric hot comb and a few other surprises. It's like every order you receive a cute surprise not to mention the adorable purple gift box!

Service
Value
Shipping
Quality
Thumbnail of user pm192
California
1 review
2 helpful votes
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May 1st, 2020

I was really excited to relieve my wig today from Luvme Hair! When it arrived, the package was very pretty and the hair quality was great... almost! Took a closer look and it was full of LICE EGGS. YUCK! Buyer Beware!

Tip for consumers:
buyer beware of unsanitary hair

Products used:
Non, UT I ordered the 14 inch U part Body wave wig that arrived with lice eggs. I have requested a refund via email.

Shipping
Thumbnail of user jesst48
Florida
2 reviews
0 helpful votes
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January 1st, 2020

Like everyone I was skeptical at first. Shipping was fast (maybe 2-3days after ordering). I ordered the blunt $#*! Bob with closure- the hair was full and soft/natural in texture. Once installed I received so many compliments. I literally wore it everyday- even after it's been washed a few times it still looks like new but I have another on standby. This was my 1st order- since then I have 3 wigs from LuvMe and I continue to direct everyone to the site. Can't wait to install my newest baby. Glueless works GREAT for me. Thanks LuvMe Hair.

Tip for consumers:
Take a chance - You won’t be disappointed

Products used:
Bob Wig Human Hair Closure Wig Silky Blunt Cut

Service
Value
Shipping
Returns
Quality
Thumbnail of user woodrenas
South Carolina
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I really love my 5x5 undetectable HD lace unit. It is so natural looking and lightweight. This was my very first Luvme wig. I have ordered another one since and will be ordering more in the future. The quality and versatility is unmatched by any other wig O have purchased in the past.

Products used:
Wigs

Service
Value
Shipping
Quality

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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