• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.4 stars from 1,500 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 93.8%
Positive
243
Neutral
2
Negative
14
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,500)

Rating

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user sannahb
California
1 review
9 helpful votes
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March 11th, 2019

Soooo I purchased the 200% density small curl lace frontal unit. I've been wearing lace frontal full lace for over 10yrs now. I usually have my units custom made but because of all the great reviews I took a chance won't ever happen again. Fast shipping and 200% density is THE ONLY true to sale pitch. Upon receiving my unit there was the most putrid odor I have ever smelled. It was moist as if they washed it in fish a$$ and delivered it. I washed and conditioned it twice and it still smells like fish a$$. The lace frontal goes far behind my ears so I will have to cut into the unit to get the correct fit. There are fly aways in every part of the frontal. I created my own conditioner with lemon honey and leave in conditioner I use regularly and put a shower cap on it. I will let this sit over night and see what it do. Emailed them several times to no avail. Don't f$$$ with this slave trade a$$ company cause mingling and tingtong gives 2 about US.

Thumbnail of user ashantih3
Louisiana
1 review
0 helpful votes
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October 3rd, 2019

I ordered my wig and its absolutely gorgeous I let my husband open the box and he was amazed to see what was all inside! He loves the feeling of the hair! I have dreads even tried the wig on top of my current install and IT FIT PERFECTLY! I am now a loyal customer

Thumbnail of user brittanej
Indiana
1 review
0 helpful votes
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January 5th, 2020

I am a first time buyer and very pleased. The hair arrived FAST. I purchased 2 18in bundles, a 360 Frontal, and a bob wig. The prices were. ERY affordable. I used the bundles for a ponytail style and after taking them down they were still in very good condition. My wig install was FLAWLESS. The lace was thin and blendable. Very natural looking. I am so pleased with my purchase. I am now a loyal customer.

Thumbnail of user aliciam315
Minnesota
1 review
1 helpful vote
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June 28th, 2020

I kept seeing this site pop up on fb so I thought it had to be spam bt then I read almost all the reviews I decided to order just 1 item to see i ordered a 20 inch u part wig n im so in love wit it it blends so well wit my real hair i get all these compliments n I just ordered another one so if u like me and be real worried about the hair u buy try it out u can't go wrong.

Thumbnail of user carolj1594
Georgia
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

I love the wig, the hair texture is geeat. However, it's too big for my head. All my other wigs that I have purchased fit my head comfortably, except for Luvme wigs...this is my second wig I have purchased from Luvme and I am having the same problem of it being too big. In order for it to fit, I have to adjust the straps real close and this cause it to bunch up at the back.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Carol,
We’re sincerely sorry for what happened. Please provide us with your order so that we can understand your situation faster.
Firstly, we do input a lot to provide all LUVME customers with better quality products and better customer service. Regarding the wig cap size issue you mentioned, we take it very seriously. For wigs with different lace area/structure, the wig cap size will have slight difference. Hope you could kindly understand. And we will also report the issue that you mentioned to the relevant department for improvement.
Secondly, we reply to every email within 24 hours. And we do have chat service on our official website. We would suggest you can bookmark our official website or please email to for help. We are always willing to help and solve the problem.
In order to solve the problems quickly and smoothly, we have sent you an email. Please kindly check so that we can know more details and help you solve the problems out.
Looking forward to hearing from you.

Thumbnail of user kameshaj
Virginia
1 review
0 helpful votes
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November 25th, 2020

Absolutely love my wig! Packaging was beautiful and shipping was quick! Loved all the goodies that came with it. I've gotta so many compliments on my wig. I definitely will be ordering again.

Thumbnail of user sheilap556
California
1 review
0 helpful votes
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October 26th, 2023

It's been difficult to find wigs that don't look like wigs. I honestly love your product. The hairline, the natural feel and look of hair, the parts. It doesn't slide or slip, so THANK YOU!

Tip for consumers:
I love your products

Products used:
Edge brush, the clip to make sure my bangs are straight, the mirror.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sheila,
Thank you so much for taking the time to send this review. We aim to provide quality wigs that can give a realistic look. Glad that we have hit the mark for you. We look forward to serving you again and offering you our other beautiful quality wigs in the near future. Luvme wishes you all the best.

Thumbnail of user ceec70
Pennsylvania
1 review
0 helpful votes
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January 13th, 2024
Verified purchase

I love that I was able to change the color effortlessly. No shedding. Cap was too large though which I was shock because my other wigs the cap is prefect

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Cee,
Thank you so much for taking the time to send this review. It's wonderful to hear that you are pleased with the quality. However, we regret to hear that the size didn't work out as expected. We suggest you can tighten the adjustable straps and adjust the elastic band for a better fit. Thank you for your time on this. Luvme wishes you all the best.

Thumbnail of user ebonye30
Maryland
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

I love the color on this wig after trying the 13x4 I will purchase more the volume on this wig is big but you have the option to spray with water and get a nice wet look.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Ebony, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Thumbnail of user zenab17
South Carolina
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

This is the first time purchasing a wig! I had my reservation about them, I would visit the site select a wig get to check out and change my mind! It wasn't the money, it was me not sure on how it would look on me! So this time it was a little different! I purchased took it to my stylist a few days before my install! And when I say yessss baby! I love it! My stylist gave me a side part vs the middle that it came with... I knew I was in the game and it was over! My birthday is 12/21 and it's going to be epic because I have my luvme hair wig!

Products used:
Luvme hair

Thumbnail of user virchusm
California
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

I'm OBSESSED with this headband wig. It was super easy to put on, everything I needed to apply came with the wig minus the edge control. Quick delivery! Ican't wait to order more wigs!

Products used:
Headband wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user lacandisj
Georgia
1 review
0 helpful votes
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October 23rd, 2020

I cant say enough about the luv me wig I purchased. The issa wig is simply beautiful and its the same gorgeous finish each wear and install. I would recommend it to anyone... The secureness, the lace, the natural look as if its a sew in... I love to say Sew in. Niece #issawig. Get you one you won't be disappointed with this full, lengthy, beautiful wig it came with a beautiful clip, a edge wrap, tweezers, hair pin and a cute lil bag and inside a nice beautiful box to keep it in. Thank you luvme hair for providing great quality hair

Thumbnail of user dawnc891
New York
3 reviews
1 helpful vote
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March 8th, 2023

I have been wearing wigs for over 20 years but I have never worn a curly wig. I'm a newbie to this company, I have ordered three wigs so far. The first wig was a banged bob, so there was not much construction there. I haven't received the third wig yet, however, The curly wig being the second did not meet my expectations. I was very disappointed. There was nothing about the wig I can say I liked, especially the lace, it was too thick. Sadly I can't return it. I hope when I receive the third wig, it's better than the second. I don't know if i will purchase any more units from Luvme Hair

Tip for consumers:
Fast shipping and reasonable pricing. Maybe I got a bad wig, hopefully, you will have better luck.

Products used:
Wig

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Dawn, many thanks for taking time to post this review and sorry for our delay response.
Firstly, we want to thank you for choosing LUVME hair as your first company to try the curly wig. We also feel sorry that we didn't catch this chance and made you feel dissatisfied for the product. At LUVME, we provide wigs with different types of laces, so customers can choose the exact lace depending on their needs.
Secondly, we have some tutorial videos or hair tips to help our customers to archive a more natural look. So if you encounter any problems when using our products, feel free to email us at customercare@luvmehair.com. We would love to look into the issue and offer some assistances to make it right for you.
Thirdly, customer satisfaction is our ultimate goal. Luvme offers 30 day return guarantee. According to our return policies, we will check the product condition before we provide the return informations. We will take good care of the return request once we confirm the wig is returnable. If it doesn't meet our return policies, we are also willing to look into the issue and provide alternative solutions to help our customers better.
Thanks for your time and support. We look forward to serving you again in the future.
Luvme wishes you all the best!

Thumbnail of user sheliac29
Minnesota
1 review
0 helpful votes
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July 8th, 2020

My U Part Wig is gorgeous and I love it. Only takes minutes to install. 20 inch body wave. The curls hold great, same curls held for at least 3 weeks taking the wig on and off.

Thumbnail of user ritao60
Mississippi
1 review
0 helpful votes
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October 25th, 2021

This is the best hair hands down minimum shedding holds curls great and let's not talk about the curly wig so far all of mines been great if I was y'all this would be my hair store

Tip for consumers:
It’s worthie every penny try it

Products used:
Guleless wig and they invisible lace

Service
Value
Shipping
Quality
Thumbnail of user moniqueh170
Maryland
1 review
0 helpful votes
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November 30th, 2021

I love this headband wig. I added my own headband on top. You can stretch the curls out more, separating them for a fuller look. Luvmehair Hair thanks! Def recommend for purchase!

Thumbnail of user aonaf
Ohio
1 review
0 helpful votes
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May 7th, 2020

Luvme hair is really the best hair i ever ordered off line! My sister ordered hair from hair here and it was so beautiful and i got the same resultsi nd everything. Frontal Wig! I love it go shop ladies its def wortb it

Thumbnail of user nyeshc
Georgia
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

I was skeptical due to some of the reviews but i've gotten many compliments on this wig & i must say i'm not disappointed it holds well to straight & curl looks natural & very soft too touch

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Nyesh, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.

Thumbnail of user dawnt211
Missouri
1 review
0 helpful votes
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August 22nd, 2020

Hey pretty ladies, My 1st purchase from LUVME was a 12in Curly unit.
It was soo pretty. It was easy to install. I have received so many compliments and my husband can't keep his hands off my hair.
I loved it so much only a week later I have ordered a second unit and I cannot wait until it gets here.
If your hair isn't becoming to you, then you should be coming to LUVME!

Thumbnail of user kameshak
Illinois
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

It looks so natural. The colors look great and I love it

Thumbnail of user tenselya
California
1 review
0 helpful votes
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November 3rd, 2020

I purchased the lace front deep wavy 14 inch and at first the hair was beautiful until i washed it. The hair tangled and shedded horribly, i tried different conditioners and followed the instructions but the hair continued to tangle and shed and thin out very bad! I washed and conditioned it again and tangled and shedded even worst well after the third time i contacted LUVME by email and even sent pictures and they told me i could have a 28 percent discount on my next order. Well after this horrible experience with this hair i will not be ordering again, i only posted a review because they refused to compensate for the hair. I have been wearing human hair a long time and any time hair sheds and tangles at this level it is BAD HAIR and should be compensated.
Be careful before purchasing this hair.

Thumbnail of user nikitas124
Washington
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Ships fast and doesn't tangle. Some shedding though.

Thumbnail of user dawng827
New Jersey
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

I am happy Customer, satisfied with all my purchases.

Thumbnail of user chrisrosey1
New York
1 review
1 helpful vote
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July 24th, 2023

I can for sure now say that luvme hair has the best quality hair I have ever worn it enhance beauty and give me exceptional confidence thanks again luvme
I am now able to transform into so many new looks, now I am a Life long customer.

Tip for consumers:
Great quality

Products used:
Hair, accessories

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Chris, thank you so much for taking time to send this. We are committed to creating wigs that make you look and feel your best. It is such a delight to know that they work out great for you! Our team will continue to work on strict quality check and design each wig with the latest fashion trends because switching it up is everything! Looking forward to seeing you again. Luvme wishes you all the best.

Thumbnail of user lannettey
Georgia
1 review
1 helpful vote
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June 24th, 2021

I've been wearing wigs for 30+ years and this hair is the worst hair I've ever had... I bought 2 wigs and wasted my money! We don't get the same wigs the models wear or the people who does them fake reviews... STAY AWAY PEOPLE!

Tip for consumers:
Save your money and go elsewhere!!!

Products used:
Wigs

Service
Value
Shipping
Quality

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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