Luvme Hair has a rating of 4.4 stars from 1,500 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.
I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.
To be honest I can never shop anywhere else because of the exceptional products and customer service. LuvMe thanks for being a excellent company and taking great care of your customers.
I'm loving this one... its was easy to install and a every day wear for the summer. This is my 5th purchase and haven't been disappointed yet. Thank you Luvme hair!
I really love my new unit very good quality hair also was shipped as said three days I got great gifts that were very useful overall I love this company I've already got a hundred and fifty likes on my unit and maybe help sold some of luvme hair I love it thanks luvme
Ordered the kinky ponytail, watched the tutorial on YouTube, never could figure out how to apply it to look like the models. Ordered a wig, didn't open the box until two weeks after I'd received it. Boy was I ever disappointed when I saw the wig. Looks nothing like the advertised product. However, they did have instructions that states, "If you're a beginner to wigs or want them to look like how they're shown on our social media, it is advised to consult a professional stylist." I'm not vitro go through the hassle of returning it, but I WILL NEVER ORDER FROM LUVME WIGS AGA!
Tip for consumers:
That the ordered product will not look like the product does on social media.
Products used:
Wig
Absolutely loves this hair so soft didn't take long to receive it will be ordering more SOON! If you're long for good quality hair you're at the right spot!
This business is amazing I received this gorgeous, full and inexpensive beautiful just 3 days after ordering. The quality and price is truly unbeatable. Thank you so much luvmehair!
I will most definitely be ordering again soon! The wig came fairly quickly, had great texture, it was just the length I wanted, and it doesn't shed a lot!
Purchased this hair from Luvithair Brazilian straight bog wig, supposed to be 100% black 14inch/200% extra thick/fall lace. I purchased this hair in December 2020, Received it in January 9th 2021. The web sight is called *******@valueLife.shop.
This was some of the most awful hair that I have ever purchased in my life. I will NEVER AGAIN purchase any hair from this company. This company doesn't send any return labels to make sure that their product can not b returned. I will not recommend any one obtaining hair from this company, they lie about their products and cheap you out of your money. Price paid was $36.90 dollars and after making this purchase my card was used to purchase shoes from Amazon. Which I turned over for investigation.
So to anyone who is thinking of making a purchase DO NOT DO IT!
Tip for consumers:
DON'T
Products used:
decided to not purchase anything else
HI Lenora,
We are sorry to hear your experience. But from your review, you may be cheated by a fake website. We are Luvme Hair, not Luvithair.
And we are taking legal measures to crack down on fake websites. If possible, please contact our customer service: stella@luvmehair.com, we will assist you to get your money back from fake websites. Please remember our official website: shop.luvmehair.com, don't be fooled by fake websites!
THIS HAIR IS HORRIBLE. ALL THE PEOPLE GIVING GOOD REVIEWS ARE GETTING PAID FOR THIS. THIS HAIR IS STRAIGHT OUT THE BEAUTY SUPPLY, NOWHERE NEAR BUNDLES. PLEASE KEEP YOUR MONEY AND TRY A DIFFERENT VENDOR. THEN THEY WON'T EVEN REPLY TO ME AFTER MY COMPLAINTS. I DIDN'T WANT TO GIVE ONE STAR BUT I HAD TO!
Really loving my new wigs I have to I was skeptical at first because it was on Facebook and had a horrible experience with ordering wigs off of Facebook but looked in the comments and I was reassured that this would be a goodbye I ordered my way thinking that hey they say five days it'll probably be almost a month before I receive them but I was so happy when they came. I seen a couple of more that I am going to buy this is my new shop the hair soft doesn't shed the pre-plucked is awesome so is the baby here thank you guys for forward to buying from you soon
I had a great experience with customer service. I purchased 4 wigs in the span of a month &). The first, loved so much (it came pre-cut) so I decided to order a second. That second one came pre-cut.
I also order a BOGO and these wigs did not come pre-cut. I placed my order and decided to reach out to customer service to see if they could accommodate me. I heard back within 24hrs. They said absolutely they could, of course it would be a small fee but I didn't mind because it's convenient and I know I won't ruin the wig. I was sent an invoice and as soon as I paid it they did what needed to be done on their end and shipped the wigs out. I shared with the fb group to request precut if they need it because a lot of us are busy or nervous to do it. I think because of this we now can opt for pre-cut lace on all wigs which is great. I've always had fast and really good customer service with luvme which is why l've been a loyal customer for years.
Products used:
I purchased (2) 20in curtain bang wig, a 10in Bob, and 20in water wave. All perfect.
Dear Mandisa, we appreciate you taking time to send this review. Glad that our customer service has worked out great for your purchase. We have been trying to work on this pre-cut lace service with the feedbacks given. We are now offering the pre-cut lace service for some wigs. But we will try best to include this service to as more wigs as possible. If our customers meet any issue when ordering from us, feel free to email us at customercare@luvmehair.com. We will be happy to assist and try best to get it solved. We will continue to bring you good service next time. Looking forward to seeing you again in the near future. Luvme wishes you all the best.
In the past I've had some horrible experience when it comes to purchasing any type of hair online, because two things usually happen. Number one, the hair is either different from what the site is advertising or the quality is terrible. As I was scrolling down though IG I came across the Luvmehair page, at first I was skeptical being that I've always had bad experience when it comes to purchasing hair online. After reviewing their site I had a reason to give their company a try, honestly I couldn't be more happy with my purchases and so far I've bought over 7 units from Luvmehair. The products they were advertising, they were the exact items that I've received. Price is reasonable being that their hair they're virgin human hair, great quality one best thing with the Luvmehair site there's always a tutorial to help you whether you are a stylist or just beginning to do hair. Shipping is very fast and effective. First unit I've ever tried was the Afro kinky sleek ponytail in 14 inches and I loved it. I strongly recommend their hair to anyone
I have purchased 2 wigs from Luv Me hair in one month. The hair quality is so good. It's very soft and silky yet looks so natural.
I have to fight the urge to buy one everyday
No regrets here!
Hi Marilyn,
Many thanks for taking the time to send this review. It's wonderful to hear that you are satisfied with both purchases! We are grateful for your support and love, and we can't wait to welcome you back for other amazing experience. Looking forward to seeing you again in the near future. Luvme wishes you all the best.
*The lighting "sunlight:" makes the hair look BROWN! WHAT?!... They advertise a color on their website, and send you a completely DIFFERENT COLOR! I sent pictures to them of the merchandise, they sent me... The merchant had the audacity to tell me, I could have the items professionally dyed! I WILL NEVER DO BUSINESS w/ this company again! I should have read the REVIEWS FIRST! *They are in China... Bottom line "THEY GOT OVER!" BUYER BEWARE!
I love my hair. Curls are cute, nice and soft. I didn't even use glue to install, just added a little water. This is my second unit. Time to shop for a third.
First time purchasing and I do not regret it great price great hair it's soft and full so many compliments on this hair it's pretty wet or dry best wig I've ever purchased
This wig was just as described online. Came with accessories such as cap pins and a beautiful Luvme clip. Oh I can't forget the mink lashes! I would definitely be purchasing another wig.
This hair barely sheds, I use water and Cantu to keep the curls long lasting! The quality is to die for, everyone should give it a try for sure you won't be disappointed
This hair is SO SOFT, doesn't tangle, it didn't have a funny smell, the wig cap was too big for my little peanut head but I adjusted that by folding sewing the wig Cap, I get so many compliments. I've only had the wig for a week and I've already ordered another.
I'm not typically a wig wearer. This wig is beautiful and very soft I thought these wigs were just for younger people but I was wrong. I would recommend this company to anyone keep up the good work.
By me just having an infant I need something quick and fast for my hair but cute and satisfying as well I have been always wanting to buy a wig online but scared but I have pick the perfect hair from Luvmehair my 180% density frontal wig was so cute and soft I will be purchasing from y'all again
I must admit I was a little skeptical about ordering an online wig but thanks to Luvme hair I received a beautiful wig also I received headbands, hairpins and a beautiful Luvme hair clip. I highly recommend all my Nubian queens order as I plan to order more!
I greatly appreciated the gift with purchase. The hair I purchased is a loose curl pattern so the hair straightener was perfect and small for easy traveling and convenience
I've ordered three wigs from y'all so far and I'll continue to get my wigs from y'all! Never disappointed! Always satisfied quality is great, volume, length all that can't beat Luvme Hair
Products used:
Hair
I'm addicted to the quality the hair. I literally have almost everyone on their website and can't wait to see what's new for the fall. Very quick delivery.
Tip for consumers:
Great investment. I'll only use this online vendor
Products used:
Almost every wig on their website
Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.
Dear Diane, thank you so much for leaving this review and sorry for our delay response.
We'd like to express our regret that the purchases didn't work out great. Unfortunately we couldn't find your order number with the informations provided. We would like to check the particular products that you are not satisfied with and forward the feedback to the factory. Luvme tries best to provide quality wigs that can be styled and installed easily. However, some products might be a bit out of shape or frizzy during the long transit, we are trying our best to avoid this and would suggest our customers can style the products a bit upon receipt for a more natural look. We do input a lot to provide all LUVME customers with better quality products and better customer service. To help our first time customers archive a natural look, we will post some tutorials on YouTube/INS/FB for their references.
Customer satisfaction is very important to us. If you meet some problems with the purchase, please feel free to email us at customercare@luvmehair.com with some pictures of wig. Our supports would love to check accordingly and provide assistances. We will continue to improve our products in the future.
Thank you again for your time and support. Luvme wishes you all the best.