• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.4 stars from 1,500 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 93.8%
Positive
243
Neutral
2
Negative
14
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,500)

Rating

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user arinnb
Florida
2 reviews
0 helpful votes
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September 20th, 2023
Verified purchase

They are always prompt, quality service, and super cute looks that anyone can find something they love. I love the variety the packaging and the deals! Best company to do business with. I LOVE LUVME HAIR!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Arinn.
Thank you so much for your great support. We do provide all Luvme Hair customers with products with a better package. It’s our honor to have your recommendation. Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and excellent services. Thank you and look forward to seeing you again.

Thumbnail of user ranezep
Illinois
1 review
0 helpful votes
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January 26th, 2024
Verified purchase

Beautiful color gives your complexion a shine very soft hair and easy to style you will look like a Queen while wearing

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Raneze, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will meet your expectations or much better exceed your expectations. We always want what is best for you. Luvme Hair wishes you happiness every day.

Thumbnail of user violan4
Tennessee
1 review
0 helpful votes
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August 2nd, 2020

I am in love with my wig. The shipping was very fast. I received it sooner than the expected delivery date. Customer service is excellent & quality of the hair is bomb.

Thumbnail of user shawntac1
Pennsylvania
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

I purchased the Undetectable Invisible Lace Glueless 13x4 Frontal Lace Wig | Real HD Lace. I performed just as advertised. My lace is pretty much unclockable. The only downside is the cap doesn't cop in a size small.

Value
Shipping
Quality
Thumbnail of user johnsons125
South Carolina
1 review
0 helpful votes
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August 5th, 2023
Verified purchase

The face framing water wave unit was perfect for me! It's stunning and beautiful! Delivery was fast. Little to no shedding and easy to manage. Try it, you won't be disappointed!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Johnson, many thanks for taking time to send this. We are committed to creating wigs that make our customers look and feel their best. Glad that you are satisfied with the unit. We will continue to bring you great product next time. Looking forward to seeing you again in the near future. Luvme wishes you all the best.

Thumbnail of user zamoyab
California
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

I love the hair I finely got what I ordered, I ordered before and didn't get what I paid for thus hair is nice I'm lovein it,that Edge control does. Make your hair turn white. Residue

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Zamoya, thank you for your recognition of Luvme Hair.
Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. About the edge control, we suggest you could use less edge control when styling and spray some water all over your edges after the style is finished, this will stop the whitish. Thank you again for your support and trust, and look forward to seeing you again.

Thumbnail of user henriettao8
Maryland
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

I bought this unit at a Black Friday sale and couldn't have been more happier. The color compliments my skin tone and the wig is so full. For the price, it's a steal

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Henrietta, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Thumbnail of user cherokeea1
Georgia
1 review
0 helpful votes
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April 13th, 2021
Verified purchase

The wig is LIFE! Soft, silky and flowy! I've received so many compliments. I got the 24 inch straight and the length was perfect. It also comes with 5 trendy headbands

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaquitat
Michigan
1 review
4 helpful votes
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January 11th, 2020

This is my first time purchasing a wig. I was scared but after thorough review and everyone testimonials I decided to give LUVME HAIR a try. It was the BEST decision I made. The hair is soft, versatile even for 10in I can put it up off my face, and I love how natural it looks and feels. On top of the excellent hair I love the packaging and the gift pack I received with my purchase. My entire experience has been nothing short of amazing and I will be purchasing more wigs very soon. Thank you LUVME HAIR

Products used:
10in Bob with Bang

Service
Value
Shipping
Quality
Thumbnail of user charitat3
Ohio
3 reviews
1 helpful vote
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December 14th, 2019

I'm currently wearing my 3rd unit from Luvme Hair, and just like the previous 2, I AM TOTALLY SATISFIED! I can't rave enough about their products. These units are top quality. I have washed, blow dried, braided, flat ironed and washed again and it does not shed. Thanks Luvme Hair!

Thumbnail of user mrs.p11
Nebraska
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

This unit came ready to go out the box. Just needed some fluffing, I refreshed some curls and trimmed the lace. I got SO many compliments on it. Looked just like my real hair when I had long hair.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Mrs. P,
Many thanks for taking the time to send this review. We are committed to creating wigs that make our customers look and feel the best. We will continue to work hard on this and provide you with more natural look wigs in the future. Luvme wishes you all the best.

Thumbnail of user mahoganyj5
Texas
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

My wig came super fast and was easy to install. I wore it on vacation.customer service was awesome as I had a slight concern but it was rectified immediately!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Mahogany.
Many thanks for your recognition of our products and customer service. We promise that every request from our customers will be responded within 24 hours, we are aiming to offer the best service to all Luvme Hair customers to quicken the process of their requests and save customers' time. Meanwhile, we do dedicate to provide all Luvme Hair customers with a better cost performance.Satisfying every customer is our unremitting pursuit. Glad to know we hit the mark for you.
Come back and see us soon.

Thumbnail of user angelas3224
Ohio
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Looks gorgeous and feels great. I recommend for beginners and veterans. I will be purchasing additional units in the future

Thumbnail of user jonarrag
Kentucky
1 review
1 helpful vote
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August 2nd, 2019

At first i was skeptical about buying a wig. Ive been on the site so many times. Then I seen the one I bought and couldn't resist it. So I purchased it! And when i say i made THE BEST DECISION! It fits like a glove! I have NO GLUE, no combs attached, didn't tighten the draw string, JUST the band! And it doesn't move! I ABSOLUTELY LOVE IT! I will be purchasing more! I also have several people who have purchased one or at least looking to purchase! And my stylist NAILED IT!

Thumbnail of user caroler167
Michigan
1 review
0 helpful votes
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November 20th, 2020

I love my wigs. Especially the headband wigs. They are so light & silky. I will order more. At least once a month. I can't wait to build up my collection. They definitely have a customer for life.

Tip for consumers:
Be ready to become a valued customer.

Products used:
I have the bob wig as well as the headband wig.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chasityw26
Nevada
1 review
0 helpful votes
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May 26th, 2022

These wigs I swear be having me feeling like ima model. Weight loss made my hair fall out and I got tired of not knowing what to do to it. Luv me did and I haven't stopped ordering since

Products used:
Their wigs and I love the eyelashes

Service
Value
Shipping
Quality
Thumbnail of user michellem3103
Tennessee
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

I can brag enough about my headband wig! It looks/feels so natural. It is so convenient to be able to get up and go with little effort in doing my hair.

Thumbnail of user anikayp
South Carolina
1 review
0 helpful votes
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December 13th, 2019

I was skeptical of ordering from this company because I had never heard of it before but after seeing all of the rave reviews I decided to go ahead and test my luck with ordering this Grey Bob Wig... My Wig came with in 5 days I believe before 5 days and I was a bit skeptical bc it was around the holidays. The hair felt good smelt great and also after adding a little rose color to it it still remained the same, I HAD THE WIG ON FOR 2 WEEKS AND IT WAS MINIMUM SHEDDING... I will most definitely be ordering more hair from LuvMeHair SOON!

Thumbnail of user kianas39
Arkansas
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

This has been a great experience except the cap for my head on the wig is too little and the clips hurt

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hello Kiana, thank you for your review.

We've been working hard to provide all LUVME customers with better quality products and better customer service. The problem you have mentioned is significant to help improving and we take it seriously. We will upgrade our wig cap size and make it more flexible for our customers to wear.

And we do have chat service on our official website. We would also suggest you can bookmark our official website or please email to us (customercare@luvmehair.com) for help, which we will reply you in 24h.

Thank you and hope you have a nice day.

Thumbnail of user denises544
New York
1 review
0 helpful votes
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May 15th, 2020

I highly recommend there units. Quick delivery, beautifully packed, GREAT prices and most importantly, GREAT QUALITY HAIR. I purchased kinky curly unit, it's so soft and manageable, I can literally run my fingers thru it. I am in love with the unit and will purchase others from Luvme Hair.

Thumbnail of user jbugsden
New York
1 review
0 helpful votes
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June 20th, 2023

I ordered the curly Brazilian wig with bangs and received a wig with straight cheap hair no bangs or curls. The wig is thinning and it just looks like garbage. I requested a refund. I will keep updates. I DO NOT LIKE WASTING MY TIME OR MONEY. BETTER BUSINESS BUREAU GET READY...STAY TUNED!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear J B, we appreciate you taking time to share this experience.
However according to the order confirmation email, we are sorry to tell you that this is not us. Also the wig construction is totally different from us. Kind reminder: human wig at a relatively low price will be a big red flag. If it's too good to be true then that's exactly what it is.
Recently many fake companies which have similar names as LUVME HAIR mislead our customers with low price and poor quality products. This is our official website: https://shop.luvmehair.com/. In this situation, we suggest you contact your bank to help you get your money back. We hope it will be solved and you will get your money back soon. Luvme wishes you all the best.

Thumbnail of user rosef509
Hawaii
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Ordered 20 inch full lace wig and it came within less than a week. No smell, the quality was and still is amazing, little to no shedding, and easy to manage

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Rose,
Thank you so much for taking the time to send this review. Glad that your order was delivered in a timely manner and turned out to be good for you. We will continue to offer you fast shipping and quality wigs in the future. Luvme wishes you all the best.

Thumbnail of user valc119
Washington
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Delivery is always efficient. The wigs are quality and looks good on. I love the option to have net cut before receiving. I am very pleased with my overall experience with Luvme Hair

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Val,
We appreciate you taking the time to send this review. Glad that your order was delivered in a timely manner and everything turned out to be great for you. To provide a easier install, we are trying best to include a pre cut lace service to the wigs on the website. If a wig can come with a pre cut lace, customers can see a option on the website. We will continue to bring you great experience in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Thumbnail of user christalc10
Ohio
1 review
0 helpful votes
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April 17th, 2020

I definitely was skeptical about ordering ANY wig from LuvMe Hair, until I looked over the reviews! I was shocked at how many great reviews they had. So I went ahead & tried my luck.To my surprise the hair was just what the reviews said. SOFT& FULL OF BODY! Definitely will be ordering AGAIN.

Thumbnail of user julionaw
Missouri
1 review
0 helpful votes
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April 22nd, 2021
Verified purchase

I love my hair. It doesn't take much time to put it on and it looks amazing. Good for business moms and anyone who do not have a lot of time to get beautiful.

Products used:
Hand bands and the wig also the wig cap and wig

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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