• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.4 stars from 1,500 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.8%
Positive
243
Neutral
2
Negative
14
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,500)

Rating

Timeframe

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user lavonnaj1
California
1 review
0 helpful votes
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June 4th, 2020

Very natural easy installation, and low maintenance not to mention the quality is very good. I am very picky with my hair extensions this line is definitely good choice.

Thumbnail of user tashae33
Louisiana
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

I absolutely love my headband wigs that I purchased. They are so natural looking that people actually think it's my real hair. I most definitely will be purchasing more!

Products used:
Wig

Thumbnail of user willisj15
Ohio
1 review
14 helpful votes
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December 18th, 2018

I ordered three wigs from them, not good quality for the price they are asking. The deep wave 12" didn't look like the picture it ha two different types of hair sewn in it. I contacted the company the said try to style it but I did and it looked crazy, they said they would give me $55 off my neck t purchase but have yet to recieve that coupon code, I also noticed that they ever put the bad reviews on the website, I tried to reach them several times to get my refund but to no avail. LUVME HAIR COMPANY IS A SHAM AND A FLY BY NIGHT COMPANY BUYERS BEWARE!

Thumbnail of user britef
Massachusetts
12 reviews
51 helpful votes
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April 27th, 2018

I brought two frontals and three extensions. Let's start with customer service. They're available for questions when you are purchasing the unit but once you have a problems they ignore your complaint. The frontals are silky at first because they have this silicone on them that last for two months after that the hair loses luster and becomes dry and course. Cap construction is poor. The frontal does not come down far enough to cover your edges which was a deal breaker. This was the case for both frontals. The hair does not shed or tangle. However, I would only buy this hair if it were on sale, the cap construction is made poorly so it's not worth the full price. By two months the frontals start to bald and by three you will need a new one. This is because the holes that they are looping the hair in are too big. Brought a frontal from "her imports" that lasted 8 months before balding because the cap construction was made well. This company had another name but due to bad reviews changed the name to luv me hair but it's still the same owners. I would not recommend. Indique and her imports have great frontals that last. They are pricey but you get what you pay for. Indiques hair last a full two years and her imports one year. I would go for either for quality hair.

Thumbnail of user terriab2
Mississippi
1 review
0 helpful votes
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March 4th, 2020

I love the look and feel of this hair. It was absolutely gorgeous straight out of the box. It's very easy to install if you are a newbie or like me and just not the greatest at installs.

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Value
Shipping
Quality
Thumbnail of user kenneshab
Pennsylvania
3 reviews
3 helpful votes
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July 19th, 2023
Verified purchase

This unit is *******@luvmehair
Details: LOOSE WAVE 5X5 CLOSURE LACE GLUELESS WIG, 16 Inches

Here are a few things that I love about this wig...
Bouncy Curls
Soft Hair
Glueless
Easy to install
Natural looking
Customizable cap sizes S,M,L

Here is what I don't love...
N/a

Other thoughts...
This is one of my favorite wigs from Luvmehair. I purchased it with a BOGO deal, and my sister got the exact same wig. This is one not to miss.

Products used:
Wig

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Kennesha, many thanks for taking time to send this. Luvme strives to provide beautiful quality wigs. We are glad to know that y'all love that loose wave wig. We will continue to work on this and provide you with other quality wigs in the future. Looking forward to seeing you soon. Luvme wishes you all the best.

Thumbnail of user flanb
GB
1 review
0 helpful votes
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October 5th, 2019

I really love this company, best hair and customer service, also the gift I receive from them it's like XMAS... I recommend this company to everyone don't doubt just buy it and you will be amaze

Thumbnail of user keturahd
Illinois
1 review
9 helpful votes
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October 21st, 2018

DO NOT ORDER FROM THIS COMPANY! The hair I received was very cheap looking with shredded ends. I ordered the body wave and it had hardly no wave pattern at all. The color was supposed to be a natural which I thought would be a 1B but the color was closer to a #2 or medium brown with a few golden streaks in it. I was very unhappy with the order and they want me to pay to have it shipped back or be refunded half the price. I decided on being refunded half the price instead of giving them more money to ship the wig back. Its been weeks and still have not received the refund. No one will answer emails, fb posts, inbox messages etc. Very poor customer service! They only speak to you frequently as an optional buyer. DO NOT BUY A WIG FROM THESE SCAM ARTISTS!

Thumbnail of user ld212
Ohio
1 review
2 helpful votes
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June 9th, 2020

I purchased a u part absolutely horrible. The wig was so big an I couldn't get it to look natural. I will never waste my money with this company again. I truely believe the reviews are fake.

Thumbnail of user enidh
South Carolina
4 reviews
0 helpful votes
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April 22nd, 2022

I put this gorgeous wig on right out of the box. So bouncy curly soft and thick. Will be my go to for the summer. Also I love the gifts that LuvMe puts on with yhe unit.

Products used:
Wigs

Thumbnail of user monicaj166
Kentucky
1 review
0 helpful votes
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August 14th, 2020

I love luvme hair. First the hair so soft and light ans easy to instill yourself if you do hair. They even starter kit, comb, bobby pine a pretty scraf hair cap

Thumbnail of user sb704
Tennessee
1 review
0 helpful votes
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June 23rd, 2020

LUVME great quality hair, fast shipping, makes you feel beautiful. I have purchased 2 wigs and I get so many compliments. Easy to wash and style, great lace!

Thumbnail of user jackiew311
Pennsylvania
1 review
1 helpful vote
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May 24th, 2021

This hair was so easy to install, it lays so nice, and I absolutely love how natural it looks! This is my 2nd wig from Luvme Hair, and I will definitely purchase another one!

Tip for consumers:
Don’t be afraid to go all out on purchasing their wigs! You will not be disappointed!

Products used:
Luvme Hair the undetectable invisible lace glueless 13x4 frontal lace wig

Service
Value
Shipping
Quality
Thumbnail of user valenciaj6
Maryland
1 review
0 helpful votes
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September 5th, 2020

I was very skeptical about buying online however my u-part wig exceeded my expectations! I will recommend this product and the hair is excellent quality. Everyone thinks it is my hair.

Thumbnail of user francinerr
South Carolina
1 review
0 helpful votes
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May 11th, 2021

The results of the wig after my stylist colored it is amazing. I have washed it and worked out in this wig. Two months later, it still feels and looks great!

Products used:
Luvme wigs

Value
Shipping
Quality
Thumbnail of user manishaj7
Virginia
1 review
0 helpful votes
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September 26th, 2019

I ordered the 26 Inch deep wave. It came in two days via DHL. The hair is soft, the curls are pretty and the wig is full. I love my hair and I'll definitely order again

Thumbnail of user daniellea90
Massachusetts
1 review
0 helpful votes
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September 26th, 2019

Top quality hair and construction. Phenomenal packaging and photos are true to the product. I was very impressed in the time it took to make it it me as well.

Thumbnail of user ingridg90
Michigan
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

I love this unit! Not only do I receive so many compliments, it is so very versatile. The texture is so bomb that people this its my own hair sometimes!

Tip for consumers:
Read the reviews

Products used:
Headband wig

Service
Value
Shipping
Quality
Thumbnail of user sabrinad68
Colorado
1 review
0 helpful votes
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April 25th, 2020

I was really skeptical about getting this hair. You see people everyday getting had by sellers forAwful doll like hair. But you have prove me wrong the quality is on point I can't complain I'm sold.

Thumbnail of user aieshaw
Georgia
1 review
0 helpful votes
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May 2nd, 2020

I received my hair in the mail just the other day. Really good wig my 1st time trying it and I love it. It's Little to no shading really easy to install. Very soft very easy sell style

Thumbnail of user elontaw
California
1 review
0 helpful votes
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October 18th, 2020

Im a first time user of Luvme and of wigs period. I love how natural it looks and it doesn't give me that look where u can right away tell I'm wearing a wig. People think its my real hair

Thumbnail of user teem27
Illinois
1 review
0 helpful votes
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May 5th, 2020

Love this hair! Super soft! Curls amazingly, thick and beautiful hair, fast shipping, and friendly customer service. The color is just as shown in the advertisement. Will deff be buying again!

Thumbnail of user roleeshah
Alabama
1 review
0 helpful votes
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October 27th, 2019

Amazing closure wig! I never plucked the wig Or anything. I took it out the box washed and straightened it. And clipped the extra lace. By the way it's one of my all time favorite.

Thumbnail of user latoyaj68
Nebraska
1 review
0 helpful votes
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January 25th, 2022

This mixed color bob is so soft and silky. A must have for those who have little to no experience with wigs. Easy to wear and maintain and the color is popping.

Products used:
Wigs

Service
Value
Shipping
Quality
Thumbnail of user tiffaneyb1
Texas
1 review
0 helpful votes
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September 1st, 2020

This is my first lace frontal an I love the color, the way the hair feels and the ease of styling. It came with the part down the middle but I changed it to a side part.

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.
Typically does not respond to reviews

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