• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.5 stars from 1,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.5%
Positive
244
Neutral
2
Negative
15
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,502)

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user ashleyw348
Texas
1 review
0 helpful votes
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January 29th, 2020

I would highly recommend LuvMe! This is my 3rd wig. Shipping was good. I ordered over the Christmas Break and was able to install on Christmas Morning. Definitely ordering again!

Thumbnail of user stephaniet488
California
2 reviews
0 helpful votes
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May 22nd, 2020

This hair is so nice! It was easy to install. I can run my fingers though it. And it came fast. I recommend this site to everyone! I feel beautiful with this hair

Thumbnail of user cassandrah87
Missouri
1 review
0 helpful votes
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July 11th, 2020

I absolutely love my install of the 'LuvMe Pre Bleached Knots Best Virgin Human Hair Full Lace Wig
(Body Wave / 14 inches). The hairstyle is so versatile, with the perfect length and texture. Thanks LuvMe Hair for making sure I was right for my 52nd birthday!

So looking forward to my next purchase.

Thumbnail of user patrinar
Connecticut
1 review
0 helpful votes
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December 29th, 2019

I have two units from this vendor, and I have to say they are two of my favorite wigs. The quality and the construction of the wigs are excellent not to mention the shipping 3-4 days

Thumbnail of user itsm17
California
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

I buy from Luvme because they have an EXCELLENT customer service and the wigs are generally pretty good! I would not purchase elsewhere! Luvme, loves me!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear customer,
Thank you for taking the time to send this review. Glad that you are satisfied with our customer service and products! We will continue to work hard on this and deliver exceptional experiences to you in the future. Luvme wishes you all the best.

Thumbnail of user cherisef4
Nevada
1 review
1 helpful vote
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June 28th, 2020

My order was delivered on time. The hair quality is amazing. I feel like it was worth the money I spent on my hair. Thanks to Luvmehair I feel so beautiful with my hair.

Thumbnail of user rukesaw
Texas
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

This hair is so beautiful and soft the color is very much appreciated and the installation was easy I've washed this hair twice and the curls bounced right back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kiaw8
Illinois
1 review
0 helpful votes
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March 11th, 2020

I am very pleased with my hair. It arrived pretty quickly and the hair feel so soft with minimal shedding to it. I am very happy with the wig and will purchase again!

Thumbnail of user reev1
New Mexico
1 review
6 helpful votes
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June 17th, 2020

I recently placed an order for my up coming wedding this Saturday June20th. I have ordered from this company numerous times and for the first time, for the most important occasion I AM TRULY DISAPPOINTED. I ordered a full lace deep wave 18 inch unit and this is by far the worst hair texture and length. The length is not 18 inches all over in the front a few pieces were but other places it was 16 in places and 14 in others. This wig is a $#*! show and I have to figure it out for my WEDDING, because I don't have a back up plan! Highly DISSATISFIED!

Thumbnail of user doloresv19
New York
1 review
0 helpful votes
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January 6th, 2021

I purchased and received my wet and wavy headband wig. It is amazing and already thinking about which one to purchased next. Thank You Luvmehair ( had a issue adding pic of my wig lol)

Thumbnail of user mahriah
Ohio
1 review
0 helpful votes
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August 29th, 2019

Purchased my third one. Three different looks, all very natural looking. I love these wigs, & I used to wear quick weaves all the time. No more for me! LuvMe all the time now!

Thumbnail of user delaneyc2
Maine
1 review
0 helpful votes
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July 21st, 2019
Verified purchase

Your wigs are so Beautiful. They are Better made than other companies out there. I feel confident when I order 1 of your wigs, because I no its going to be right and satisfying.

Thumbnail of user evag95
Arizona
1 review
0 helpful votes
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July 1st, 2020

I absolutely love my wig purchase. My wig is so soft and manageable. I love that I can wear my hair straight or wavy. I have already made my second purchase.

Thumbnail of user woodj1
California
1 review
0 helpful votes
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May 26th, 2019

I originally ordered the body wave but i thought when i bleached it it would lose the curl so i changed to the deep wave but surprisingly the curl stayed the same!

Thumbnail of user viviang57
California
1 review
0 helpful votes
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October 25th, 2019

There are a lot of wig company on the net I've wasted so much money wig that have plastic scalp luveme hair is the bomb.com I will never buy a wig from nobody but them so soft natural

Thumbnail of user judithp240
New Jersey
2 reviews
3 helpful votes
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February 8th, 2024
Verified purchase

So far always a great experience. The merchandise always arrives in the timeframe promised and the quality of the product is always top notch.

Thumbnail of user lauraleel
Kentucky
1 review
8 helpful votes
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January 12th, 2019

Ordered: BOB WIG HUMAN HAIR CLOSURE WIG SILKY BLUNT CUT it does not look like this. The frontal is not connected to the wig, it has a U part under the frontal with a hard tan plastic between the U. It looks very unnatural and is poor quality. The return policy is bs as well! It's not worth the risk.

Thumbnail of user shalondaj2
New Jersey
1 review
26 helpful votes
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July 18th, 2019

I ordered the 10 inch water wave unit undetectable lace. Had it professionally installed. Hair looked good. Wasn't very happy with lace. Bleached the knots but still didn't love it. I was tolerable because the hair was so soft and full of body. I shampooed it and conditioned it. Hair slowly started to become more difficult to manage in the mornings. I braided hair at night. In the mornings, I combed it out with wide tooth comb and sprayed with water containing small amount of conditioner. After 2 weeks, this hair was matted and was breaking combs... literally. The very back of hair was the worse. Could only comb when hair was saturated with water. Took photos and reached out to company. They offered me a coupon and tips to shampoo hair. I have had the cheapest of cheap hair and very expensive hair. This is some of the worst hair ever. I would take beauty supply hair over this hair. Spent $130 with expectation of it lasting a while. I never leave reviews on hair but I don't want someone else not to know about the risk of receiving this horrible hair. I couldn't find hardly any bad reviews which should have been suspicious to me, but I see them now. Company does a great job of taking down bad reviews. Buyer beware!

Company asked me to try their suggestions of shampooing and conditioning and then taking down my review. There is no amount of shampooing and conditioning that will help this "hair."

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Shalonda,
Luvme Hair is committed to providing great quality hair at great price. All our products go through strict quality testing to ensure that they are fit for purpose. Our hair is 100% human hair and best virgin hair which can last a long time with proper care. We explained the problem and provided solution for you by email. Also would like to provide partial refund for you, but you refused. If you prefer to return it for refund, we will send return information to you. We will do our best to improve our customer experience in all aspects.

Thumbnail of user lindap3536
Rhode Island
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

Quick and efficient delivery. Their ordering process was efficient and their delivery with DHL very exact

Thumbnail of user michellec3407
New York
1 review
0 helpful votes
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July 4th, 2023

I've been a Luvme customer since 2019 and I haven't looked back! The quality and care that goes into these wigs are exceptional and the service is top notch!

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Michelle, thank you so much for taking time to send this. We also appreciate your continued support, which means a lot to the whole team. Luvme strives to provide quality wigs and good service to the customers. It's our honor to have your affirmation. We will continue to provide you with good experience in the future. Looking forward to seeing you soon. Luvme wishes you all the best.

Thumbnail of user sweetiet1
Illinois
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

Looks so natural. This is my normal style! Win win for me! Thinking about ordering another one! I got yaky

Tip for consumers:
I have 5 wigs from them

Products used:
Wig

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sweetie,
Thank you so much for taking the time to send this review. We are committed to creating wigs that make our customers look and feel the best. Glad that you enjoy this wig! We look forward to be in service for you in the near future. Luvme wishes you all the best.

Thumbnail of user maryv666
Georgia
1 review
0 helpful votes
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December 15th, 2020

I decide to try a headband wig. I'm a newbie. I have 4 wigs with luvmehair. I fell in love. They have good quality hair and great price. I will definitely buy more.

Thumbnail of user tinag487
Illinois
1 review
0 helpful votes
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April 17th, 2020

This is the first time I've ever ordered from this site and I will now ONLY ever order from Luvme Hair. The hair is very soft, gorgeous, and easy to style. I've never spent this much on a wig before and was worth EVERY penny for this investment!

Thumbnail of user brookep56
Indiana
1 review
2 helpful votes
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May 28th, 2020

Ordered my hair, received wrong wig, but I still wore it. It shed so much and it tangled so much. It said the knots were bleached, but they wasn't had to bleach it myself. They didn't send me the right wig, but if it was good quality it probably wouldn't be so bad. I WON'T be ordering from LUVME HAIR AGAIN

Thumbnail of user algeriad
Florida
1 review
0 helpful votes
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July 4th, 2020

This was my first time wearing a wig and I was very much nervous about it, but I'm in love with my deepwave 360... so soft and manageable and definitely will buy another... thanks so much

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.
Typically does not respond to reviews

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