• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.6 stars from 1,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.3%
Positive
247
Neutral
2
Negative
13
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,499)

Rating

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user ericae88
Tennessee
1 review
0 helpful votes
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February 16th, 2020

It arrives less than 2 weeks. The hair is so soft and beautiful. I literally spray water and go... im done! Its so convenient and cute. I can part it several ways and it looks so natural.
You definitely will not be disappointed!

Thumbnail of user ts890
Maryland
1 review
0 helpful votes
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January 6th, 2024
Verified purchase

Firstly. The hair is sooooooo soft. I can say that when i initially washed it any curl i put in it eventually fell after a few hours. BUT i did the silicon and clear combo on the second wash and the curls are SITTTTING. The hairline is on the fuller side so I'd recommend plucking it. But overall I'd buy this unit again and would recommend it.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi T S.,
Thank you so much for taking the time to send this review. We also appreciate your time for styling the hair a bit. We will continue to improve our products and provide you with more beautiful quality wigs. Looking forward to seeing you again in the future. Luvme wishes you all the best.

Thumbnail of user mscja
Georgia
1 review
0 helpful votes
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June 21st, 2023

I've purchased A LOT of units from LuvMe Hair. I love the units I have because they're beginner friendly which are quick and easy styling for everyday. This definitely helps me to really continue switching it up as I like. Thanks again LuvMe Hair for sending great products and keeping great customer service with me through everything in between. They are a real company and fantastic

Tip for consumers:
They are real!

Products used:
Wigs and accessories

Service
Value
Shipping
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Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear MsCJA, many thanks for taking time to send this review. We love your smile! We are committed to creating wigs that make customers look and feel the best because switching it up is everything. We are happy to know that you are satisfied with the units as well as our services. As a company aiming to offer the best service to all Luvme Hair customers, we will try best to simplify the process of ordering and customer service. Looking forward to seeing you again soon. Luvme wishes you all the best.

Thumbnail of user tonic97
New York
1 review
0 helpful votes
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November 16th, 2019

It took me a while to even decide to order a wig from you but I'm glad I did. I love it. The hair is so soft right out the box and it looks like it is growing out of my scalp. I could not be more happier.

Thumbnail of user jom220
California
1 review
1 helpful vote
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March 18th, 2020

This is a great product. It's genuine, soft and easy to manage hair. I've never purchased hair based on online reviews before. I usually like to go to the stores in person, take time to try on a piece and then choose. I most definitely recommend Luvme Hair. Satisfaction guaranteed.
The rating is because of the one size cap size, mine is too big.

Thumbnail of user dominiqued41
GB
1 review
0 helpful votes
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October 5th, 2019

I have not had much confidence since my hair fell out from chemical damage. I was a wig virgin but kept seeing luvme hair on all social media. I finally gave them a go and ordered a wig. Omg I am so I love wig is soft with no shedding and looks super natural.

Thumbnail of user jessicaj449
Michigan
1 review
21 helpful votes
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March 11th, 2020

After watching several videos and not having a wig for years I was excited to get one from luv me unfortunately with just one try on not even wearing it out the clips begin to fall out. The cap and size was way too big more fitted for a giant I really feel took and I'm hurt by that because this is my first time in a long time and you all took $219 from me I will never buy another wig ever from you all ever! I feel like luv me sent me a wig that somebody else had previously sent back it doesn't work for me and is not as simple for me as it seems you do better going to the local Beauty Supply in my opinion... F-

Thumbnail of user sherrib337
Georgia
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

I usually go with the brown hues but I couldn't keep my eyes off of this one! She is definitely a winner hands down! I always look for hair units that are more natural (meaning, its ready to wear within 15 minutes). Ms.Fall was all that and some more. Very user friendly for first time or beginner wearers. Hair is full of body and no shedding or split ends.
Luv me some #luvmehair

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sherri,
We appreciate you taking the time to share your experience here. We dedicate to creating uncompromising quality and ready to go wigs that are both comfortable and fashionable. Glad that you love your wig! We will continue to provide more beginner friendly wigs in the future. Looking forward to seeing you again in the future. Luvme wishes you all the best.

Thumbnail of user christianb177
Arkansas
1 review
0 helpful votes
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December 29th, 2019

I must say I'm beyond impressed with my wig I just received and they sent me the 2in1 flat/curling iron! I've installed it and haven't styled it yet but the hair is flawless! I ordered the 18" lace front body wave, received it in 3 days and can't keep my hands out of my head! I'm definitely ordering MORE!

Thumbnail of user wynterm
Oklahoma
1 review
0 helpful votes
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March 14th, 2020

Luv Me Hair is the best hair that I have ever purchased in life it's soft it last long and very durable you can have these wigs for a long time my mom has had her wig for 1 year and it still looks new! Invest in you a luv me hair Wig this will be the best choice that you could ever make

Tip for consumers:
Use this site you will get your wig fast I did not have to wait long at all to receive my wig I love them they will get all my support

Products used:
I have the Summer Celebrity and the Undetectable Invisible lace glueless frontal lace wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user jullias1
California
1 review
26 helpful votes
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June 9th, 2020

This company is by far the worst to deal with for returns. I had to have 6 corresponds with them, send pictures of the untouched wigs, which the hair was poor quality. I had to call my C C company to dispute the charges. The hair was shedding in the back, horrible texture, split ends just awful!
I would not recommend this company to anyone. The you tube videos, make it seem that their hair is very nice and silky. It's not, cheap looking and feels like horse hair. Be careful not to order from Luvme Hair!

Thumbnail of user shqnettaf
Florida
1 review
0 helpful votes
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September 2nd, 2020

I was so nervous about purchasing this hair but I regret waiting so long... no smell... no shedding... no harshness when combing or brushing... the lace is amazing it melts with no hesitation. Trust me make your purchase today n do it the LuvnMe way

Thumbnail of user jamillahh1
Maryland
1 review
4 helpful votes
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November 13th, 2020

I saw this site on Facebook & was skeptical about ordering. I've always wanted a short wavy wig but other sites showed the picture but sent something totally different. After I received it honey I was in love! Later that week I ordered another. The next week I ordered my aunt one. I'm currently on my third wig & all I can say is I Love LuvMe Hair!

Thumbnail of user dakeial
Texas
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

It came as pictured, and a beautiful as expected. I love that it's not too full, not to thick it's just right. I wish the lace could have been tinted more, but overall it's light and it flows. It can be straightened, and the body of it was still perfect.

Thumbnail of user lauraa280
South Carolina
1 review
17 helpful votes
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November 23rd, 2019

I purchased a wig on 11/21/19 for $207.06, the money has been debited out of my bank account. However, I am being told by this company that they never received a payment from me. I have all of my documents proving that I paid for a wig. I am leaving negative reviews absolutely any place that I can find to do so until I receive my money back. I don't even want the hair anymore.

I also have an email from luvme hair telling me that I will receive a refund and everything is taken care of and the next day they said they didn't receive my payment.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Laura,
Sorry for the inconvenience caused. We were notified by our bank this payment was abnormal and we didn’t get it. So we have to cancel the order. The money will refund to you by the bank. Hope you kindly understand.

Thumbnail of user denieceh1
Pennsylvania
3 reviews
0 helpful votes
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June 8th, 2020

First time ordering n luv it I just ordered another one lol I'm definitely recommend other people it's hard trying find a good website to buy good Aleksey hair but I found it. It's just like the picture

Thumbnail of user ketorahf
Georgia
1 review
0 helpful votes
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September 10th, 2020

I love Luvme Hair! I just started using them and every wig I have so far had been great! Until now I was only buying black wigs, so I was worried try this wig but it was time to try something new! This sugar plum colored wig is now my favorite! It's soft and beautiful and I feel like it is kind of a universal color that fits a lot of different skin tones!

Thumbnail of user freidab6
Texas
1 review
0 helpful votes
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December 14th, 2020

I literally just took it out the pack and put it on and it looks great! It's the 16in Jerry Curl Headband Wig. This is just what I needed for a complete everyday look without having to do too much. Quick and easy! The hair is super soft, and looks really natural like my hair. Shipping was fast and I received a bunch of freebies with my order, Love it!

Thumbnail of user myasiab
New York
1 review
0 helpful votes
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April 9th, 2020

When I received this wig I was amazed by both the packaging and the wig itself. It came in these purple pouches which were adorable. The wig itself was smooth to the touch and it was versatile. I could wear it in a bun, ponytail, braids, and half up half down hairstyles if I wanted to! It's also what friendly - and the best part is that when you wash it, it goes back to being curly like real hair! I absolutely adore this wig and the company. My items came on time, the presentation was beautiful and the communication was astounding. I can't wait to buy from them again :)

Tip for consumers:
A little oil for the ends to keep it form getting too dry. Wash once a week.

Products used:
1) Pre Bleached Knots Best Virgin Human Hair Full Lace Wig Body Wave
2) Short Cut Side Part Curly Full Lace

Service
Value
Shipping
Returns
Quality
Thumbnail of user daphnem59
Florida
2 reviews
0 helpful votes
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March 29th, 2024
Verified purchase

I have enjoyed shopping on Luvme. Every wig and accessories have been on point. No one reaIize I have on a wig. I recommend Luvme to everyone.

Thumbnail of user moniques70
Kansas
1 review
0 helpful votes
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December 24th, 2019

I am so happy with my purchase. This was my second unit from LuvmeHair. And it definitely won't be my last! You can trust this brand will not let you down. The quality of the hair is so soft and full of body and density.

Thumbnail of user brianal26
Texas
1 review
0 helpful votes
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May 27th, 2021

I absolutely love my unit and so do my friends and family. They loved how natural it looked and so did I. Everyone even loved how soft the hair/ curls are. It is super easy to install (beginner friendly) and I even washed it with little to no shedding! Definitely coming back for another!

Products used:
Deep Wave Affordable Head Band Wig 18in

Thumbnail of user latonial5
Florida
1 review
0 helpful votes
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September 20th, 2021

I'm the proud owner of approximately 10 units and some are over 2yrs old! Every unit has been flawlessly constructed and gorgeous in beyond anything I'd imagined! I will be ordering more in the future! Thank you Luvme hair!

Products used:
Haircare

Service
Value
Shipping
Quality
Thumbnail of user itangeliah
Mississippi
1 review
1 helpful vote
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February 16th, 2020

My 3wigs I purchase I love them dearly they dont shed the quality is the best my wigs last me a yr r more as long as u take care of wash & deep conditioning like it's to own ima b on my 4th wig waiting to other by march some time for spring break

Thumbnail of user monicah357
Florida
1 review
12 helpful votes
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July 4th, 2021

I've purchased 6 wigs so far from luvme never had a reason to request a refund or even an exchange... except this last order of the afro headband wig. It's curl pattern in many spots seems dry and manipulated as if it was old or used! At 1st I thought it was just from the packaging and shipping but after further examination it clearly was not! I followed the return instructions that was provided and emailed them within minutes at *******@luvmehaircom actually I've sent 12 emails and wrote on the website advertising other wigs tagged them provided the order no. Still no response I'm very disappointed as this is my 1st experience needing to reach out and this is the outcome I will never again make a purchase from them!

Products used:
Luvme Hair wigs

Service
Value
Shipping
Returns
Quality

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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