• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.6 stars from 1,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.3%
Positive
247
Neutral
2
Negative
13
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,499)

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user michelles857
North Carolina
1 review
1 helpful vote
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July 12th, 2019
Verified purchase

I have a wonderful customer/buyer relationship with lovemehair. Emails are always returned within 24 hours. My orders are always sent with in 5 working days. The product that luvmehair give to their customers are top notch in quality and cost less than others. Packaging, Shipping and product I give 5 stars!

Service
Value
Shipping
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Quality
Thumbnail of user tiffanyg198
Maryland
1 review
0 helpful votes
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October 20th, 2020

Luvme hair it's definitely the real deal this is my third wig that I have ordered from them. Also I like the fact that the day that they give you your wig come on that day. Only thing that I didn't like was the fact that I asked for my package to be delivered with no signature but since it's hair you do have to sign for it. Yes I recommend you to purchase a wig from them because I will be purchasing me one again and very soon.

Thumbnail of user ericad143
Texas
1 review
1 helpful vote
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December 6th, 2020

Great quality hair that last with limited shedding and fast delivery. Due to great service and amazing products, I've become proficient with installing every unit or bundle package purchased... you can't go wrong with Luvme hair...

Thumbnail of user lynnew254
Georgia
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

This unit is the bomb! It's comfortable to wear and can be worn with any style of clothing that I choose to represent for the day. It's not too tight and even after wearing it for longer than a typical work day, it's just very comfortable. It's easy peasy, which I love. It's complimentary to the shape of my face, and I couldn't have chosen better.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Lynne,
Many thanks for taking the time to send this review. We are committed to creating wigs that make you look and feel your best. Your satisfaction is a great motivation for us. We will continue to bring good experience to you. Looking forward to seeing you again in the near future. Luvme wishes you all the best.

Thumbnail of user stephaniej408
New York
1 review
0 helpful votes
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July 5th, 2020

I purchased two units from luvmehair and they are beautiful. I installed the Gorgeous side part bob and the compliments kept coming. The hair is so light and feel so soft. I will be purchasing more units. Thank you

Thumbnail of user nahomieb
Connecticut
1 review
0 helpful votes
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April 15th, 2021

I purchased the wet&wavy hair and I love it. I can wear it curly or straight it's the best hair out there. I'm very satisfied.im going to purchased more and post more pics.my honest review from my own experience.

Thumbnail of user elizabethb1458
Georgia
1 review
0 helpful votes
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March 14th, 2021

I am in love with this hair the fact that I can just wake up and put it on in just a few seconds and go is absolutely wonderful.it was so beautiful and soft when it got here but it was just a little too dark for my hair so I lighten it to match my hair color now it looks like it's growing from my scalp. After washing, the hair I didn't see any change in the texture of the hair. Trust me it's worth the buy and I love it.

Tip for consumers:
It's a very safe site I've ordered from them on several occasions,

Products used:
Headband wig with bang

Service
Value
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Returns
Quality
Thumbnail of user whittneyt2
Texas
1 review
3 helpful votes
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January 20th, 2022

I bought a wig for the first time and when it came in it was so thin… on the picture details it stated that it can be colored. I took this wig to a professional to have it colored and the wig is now a waste.
I will never order from here again

Thumbnail of user shantelm8
Georgia
1 review
0 helpful votes
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July 30th, 2020

I am absolutely in love with this is hair. I ordered a Perfect effortless bob wig by luv me hair. 10 inches, straight, side part. This Hair is super soft. Im in love with this hair and I highly recommend. This is a purchase that is definitely worth it. Hurry up, and get yours today you will not regret it.

Thumbnail of user aliciaj315
Tennessee
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

Love the 7x6 parting space. Please continue to use browner colored lace to match darker skin tones for both HD & regular lace. The light/beige lace doesn't work for me to use glueless. I can add makeup, but it's harder. We also need yaki straight options in bigger parting space. Only yaki choices now have minimalist lace. Thx for helpful customer service!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Alicia, thanks for your kind feedback and suggestion. As a company aiming to offer the best service to all Luvme Hair customers, we’ll keep working hard to make improvement. Your recognition means a lot to the whole Luvme Hair team, and is greatly appreciated. We promise that every request from our customers will be responded within 24 hours, and it’s glad to know we hit the mark for you.Thank you and look forward to seeing you again.

Thumbnail of user wishice726
Illinois
1 review
0 helpful votes
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July 24th, 2023

I've been hooked on LuvMe hair for years now! If I need a wig, LuvMe! New bundles, LuvMe! The quality of the hair for the price you pay, is unbeatable! Not to mention the HD lace is unnoticeable! I can't tell you how many times I've said "this isn't my real hair". Thank you LuvMe for helping crown this Queen a Doll!

Tip for consumers:
Hurry up and buy!!!!

Products used:
All of them!

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Keonna, many thanks for your recognition of our products. We do provide all Luvme Hair customers of products with a better cost performance. And It’s our honor to have your recommendation. Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and excellent services.Thank you and look forward to seeing you again. Luvme wishes you all the best.

Thumbnail of user erondas
Texas
1 review
0 helpful votes
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December 27th, 2019

I was so skeptical about wearing a wig... well in October 2019, I made the first leap and purchased the 16 inch 180 density wig. I absolutely love this unit. The hair is absolutely gorgeous! I have colored this unit twice and cut it three times. I started out with slight long side layered bangs, then straight bangs, and now I have added layers throughout the unit. I will definitely be purchasing more units from Luvme!
#teamluvme

Thumbnail of user katrinad46
Texas
2 reviews
1 helpful vote
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January 13th, 2020

This is my second Luvme wig and I have yet to be disappointed. The only negative thing ican say is that when I pulled it out of the pretty package there was some excessive shedding at first. I also had to pluck it to get my desired look but overall this wig is IT. The price was very reasonable and I have received so many compliments.

Thumbnail of user kishad4
North Carolina
1 review
3 helpful votes
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May 26th, 2020

I the ombré frontal wig, 2 1/2 weeks ago and I've had it installed for two weeks. After a week of wearing the week it begin to shed extremely bad the hair is frizzy and it tangles. Although the refund option is available but it's available if the wig has not been touched at all so therefore if you got it installed you can't return it!

Thumbnail of user latoyiag3
Texas
1 review
13 helpful votes
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April 14th, 2020

This is my first wig ever and I LOVE IT. I ordered the 12 inch. 180% density deep wave wig and it fit my head perfectly. I love that it looks similar to my own hair if I style it. Its also came with 2 wig caps, 3 in 1 curling iron, luvme hair clip, hair pins, tweezer, comb, and really pretty satin scarf. Also it was instructions on how to care for the wig. Luvme hair has a on going customer for sure. Can't wait to add makeup and dress up

Thumbnail of user tonyw809
California
1 review
1 helpful vote
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August 12th, 2022

Hair horrible curly hair was sold to me damaged smell like chemical! I reach out I was giving small amount of money back. The hair smells like it was heavenly process to look like curls I day of wear look at the photo below please be aware of this scam

Tip for consumers:
This company don’t allow returns at all they give you small amount of a refund then tell you to wash the hair pretty much bring it back to life

Service
Value
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Thumbnail of user kendalb1
Texas
1 review
0 helpful votes
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January 1st, 2020

This wig is AMAZING! I was totally blown away with the feel of this hair. The curls are everything. The lace is flawless. I will most definitely be investing in more hair from this company! If you are debating on buying from this company I will tell you to go for it. You will not regret the decision.

Thumbnail of user shaniquea
Florida
2 reviews
13 helpful votes
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December 15th, 2018

I saw this nice wig and people are saying they get their product in 2 to 4 days. Well not true. I still haven't received my wig yet. Now they are saying it will be sometime next week. My order online said by the end of the day Fri, December 14,2018. Now, the people have blocked me online, and not responding back to my messages now. I cant believe these people are in business. Scamming people out of their money hard working Individuals. I'm reporting these people this has to stop.

Thumbnail of user ebonyr27
Illinois
2 reviews
0 helpful votes
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November 25th, 2020

I have been purchasing from luvme since 2018 and haven't been disappointed yet... great quality hair and quick delivery. This month alone I've ordered twice and got my eye on 3 more... see you soon luvme

Thumbnail of user ambert222
North Carolina
1 review
0 helpful votes
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October 21st, 2021

I absolutely love this hair. It is soft and doesn't tangle easily. The color is so vibrant. I've ordered 3 wigs from LuvMe and I will continue to order more. I had gotten so many compliments on this wig.

Products used:
Wigs

Service
Value
Shipping
Returns
Quality
Thumbnail of user demetricad
Mississippi
1 review
1 helpful vote
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September 26th, 2019

I have about 4 wigs from luvme hair and they are all amazing. Whether they are body wave, deep wave, or water wave the quality of the hair is indescribable, it's soft and does not shed and easy to do self install I always order 200% density preplucked I will definitely be ordering again before my birthday

Thumbnail of user ritar81
Minnesota
1 review
17 helpful votes
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July 10th, 2019

I purchased 2 wigs which neither one looks like picture. Inside box the have a FAQ which one question is: why dot my wig look like the picture. Well Their answer is you have to get it professionally styled. So it's some hair sewed on some lace. To get the look in picture. Go to your stylist. Well I might as well get my stylist to make the wig as well. Then to get refund they send you through so much Drama. I just took the loss. Don't waste your money. This is a RIP off site!

Thumbnail of user mariamn9
North Carolina
1 review
16 helpful votes
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April 20th, 2020

Loved the packaging and put the wig on. Loved how it looked. Lace looked great. But I saw something that looked like flecks. Took it off and looked closely. The wig had lice eggs.
I am so disappointed. It's going in the trash.
Out by $150.

Thumbnail of user micheleb587
Maryland
1 review
0 helpful votes
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December 2nd, 2021

I will admit I was skeptical at first and when the hair arrived I was going to send it back but they responded to my concerns quickly, I decided to wait until I tried it out and I'm so glad that I did! Check out my before anf after. I had already washed the wig a second time recurled it and it still looks what are y'all waiting for! Order your wig sis! You will not be disappointed

Value
Thumbnail of user karenc2751
Georgia
1 review
5 helpful votes
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February 25th, 2022

Do not purchase from this company. I am a first time buyer and was very displeased with my wig purchase. I contacted Stella the same day that I received the wig to let her know that I was requesting a refund. She has been giving me the runaround sense. Offered me $30 credit towards my next purchase. I declined and still requested my refund. She has been ignoring my Emails and not communicating. I will be reporting this company to the Better Business Bureau. Do not purchase!

Tip for consumers:
Read all of the reviews before purchasing. Looks like they only purchase positive reviews and not honest reviews

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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