• Luvme Hair

Luvme Hair

Write a Review

Overview

Luvme Hair has a rating of 4.4 stars from 1,500 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 93.8%
Positive
243
Neutral
2
Negative
14
1702
See all photos
How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,500)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user gloriab951
New Jersey
1 review
0 helpful votes
  • Send Message
March 26th, 2024
Verified purchase

It arrived in good time and it was even nicer than the pictures! I love it!

Thumbnail of user myrar27
Mississippi
1 review
0 helpful votes
  • Send Message
March 9th, 2020

The wig is great quality and it came on time as promised and it's very soft. There was no shedding or bad smell. I love the service and will be buying from them again very soon..

Thumbnail of user sheneai
California
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

I don't know where to start it was easy for me to do on my own, And afterwards I was totally feeling myself like no other its super silky and just has a natural shine. Did I mention light weighting

Thumbnail of user janecej1
Georgia
1 review
0 helpful votes
  • Send Message
August 5th, 2020

I'm completely in love with my wig! I ordered an 18 inch Balayage Color Highlights 13x4 Glueless Frontal Wig. The hair is beautiful and beautifully colored. I also received a few free goodies with my order. I ordered July 16th and literally received my order a few days later. I will definitely be ordering again. Thanks Luvmehair!

Thumbnail of user dejuanas
New York
1 review
3 helpful votes
  • Send Message
January 4th, 2019

I bought my wig lace front virgin hair, on Dec 27 and it arrived ON TIME Dec 31 by DHL. The hair is beautiful and I will buy from here again. Don't believe the negative reviews; they are possible competitors.

Products used:
Love my hair! The

Service
Value
Shipping
Returns
Quality
Thumbnail of user doretheaw
North Carolina
1 review
0 helpful votes
  • Send Message
March 8th, 2020

Omgooodness! FINALLY! THE REAL DEAL IS HERE! After ordering flop after flop of disappointing wigs, I'm telling you I hit the jackpot on this luvme site! This hair is amazing! It looks so real on me not fake. It looks like a black woman's real hair. I am feeling this right here. This product is the real deal.

Thumbnail of user sandrac1877
Washington
1 review
0 helpful votes
  • Send Message
December 12th, 2021

LuvMe has saved me hours of styling and a lot of damage to my hair! As someone who has never worn a wig in my life, the U-part bob wig and the wavy headband wig are the best choice for me! They're super easy to use and easily blend with your hair PLUS they all come with extra accessories to complete your look... DO NOT HESITATE to purchase these if you're a beginner like me, trust me you won't regret it!

Tip for consumers:
Can't think of any tips, the site if we'll laid out and customer service is excellent

Products used:
LuvMe hair headband wig and U-part bob wig!

Thumbnail of user sukuratj1
California
1 review
0 helpful votes
  • Send Message
March 26th, 2024
Verified purchase

I love the sleek texture and bounce. Think I'm coming back for more

Thumbnail of user lydias159
Delaware
1 review
15 helpful votes
  • Send Message
June 30th, 2021

I sent them an email to follow up about an order I accidentally made. Once they take your money they don't respond. Buyer beware. Hairs not all that but doable. Worst company to deal with.

Tip for consumers:
A damn response a follow up

Service
Value
Shipping
Returns
Thumbnail of user carlam529
Denmark
1 review
1 helpful vote
  • Send Message
April 4th, 2022

Use another company. This company sells faulty wigs. Then refuses to refund the money. How they are still in business is beyond me. Save your money and your time. Dont buy these bad quality wigs.

Thumbnail of user gailc699
Mississippi
2 reviews
0 helpful votes
  • Send Message
January 8th, 2024

I ordered a blonde streak wig from Luvme and I received a brownish wig and when I emailed Luvme in reference to the mistake I never got a response back from them. I emailed this company three times and I've never got a response from them. I will NEVER ORDER ANOTHER WIG FROM THIS COMPANY!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Gail, Thank you for your feedback. We're sincerely sorry for what happened.
Firstly, we've been working hard to provide all LUVME customers with better quality products and better customer service while developing. The dying process is complicated so each wig will have its own characteristics. We will check with our factory about this issue, please do not worry. Meanwhile, we will also report the issue to the relevant department for improvement.
In the next place, we reply to every email within 24 hours. Per our checking, we replied to each of your emails, however we did not receive your reply. And we do have chat service on our official website. If you have encountered problems when using our wig, we would suggest you can use the chat service to contact us or send email to customercare@luvmehair.com for help. We are always willing to help and solve the problem for you.
In order to solve the problems quickly and smoothly, we have sent you an email. Please kindly check so that we can know more details and help you solve the problems out. Looking forward to hearing from you.

Thumbnail of user brittanyp261
Florida
1 review
0 helpful votes
  • Send Message
November 30th, 2021

Miami girl here, was hesitant to order but I ended up with a full, soft and beautiful unit. I ordered the bob as well and another straight glue less unit

Tip for consumers:
Flat iron or hot comb for sleek look . Powdered the inside of the wig with my makeup powder and used my concealer to highlight middle part , for a natural scalp look

Thumbnail of user trinityd9
Georgia
1 review
0 helpful votes
  • Send Message
April 27th, 2020

Omg I was so nervous about buying a frontal wig for the first time but I just to jump in and went for it! Oh my GOODNESS I was so excited with the results the hair is soft and super affordable GREAT QUALITY FOR ARE REASONABLE PRICE thank you guys so much I will definitely be buying from here again

Thumbnail of user shameikaj1
North Carolina
1 review
0 helpful votes
  • Send Message
December 17th, 2021
Verified purchase

This undetectable lace was the easiest install ever! I'm looking forward to buying more. It took color so well so you don't have to be professional to look your best!

Tip for consumers:
It’s the best!

Products used:
Undetectable lace wig

Service
Value
Shipping
Quality
Thumbnail of user tashiaw8
North Carolina
1 review
0 helpful votes
  • Send Message
October 16th, 2022

I ordered a glueless 22in straight wig with a part down the middle. I received an 16in curly part to the side unit that was not glueless. The cap is so big that I have to add bobby pins to help secure it. And let's not mention the quality of the hair. Some if the curls began to drop and when attempting to curl it does not but it does stink to high heaven. This is the second wig from them and I will never try them again.

Tip for consumers:
Don't

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user deniceg21
Georgia
1 review
0 helpful votes
  • Send Message
November 26th, 2023
Verified purchase

Luvme Hair is always on point. I've never had a issue with them. Best part is they always give you bonus items in your box. This unit was already precut, no work needed. Very soft and bouncy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Denice,
Thank you so much for taking the time to send this review. We're thrilled to hear that you enjoyed your experience with us. We will continue to bring you great experience! We're here to serve you anytime, and we can't wait to welcome you back for other amazing products. Luvme wishes you all the best.

Thumbnail of user marthaa981
Missouri
1 review
0 helpful votes
  • Send Message
September 26th, 2023
Verified purchase

I have been treated with respect and kindness! Henry Porter and The Quueens have always expressed lots of loving thoughts! The ouality of the hair is always what you would expect and much more! Thank you Luvme for making my life so much easier

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Martha,
Thank you so much for taking the time to send this. Everyone here at LUVME loves to know that our customers enjoy what we do. Our journey wouldn't be possible without the support and trust of our valued customers. We will continue to work hard on this and provide you with good experiences in the future. Luvme wishes you all the best.

Thumbnail of user mieshaj2
Tennessee
1 review
0 helpful votes
  • Send Message
June 15th, 2020

I purchased the celebrity curly 10" and loved it so much I ordered a second one. This was my first time ordering or wearing a wig. I have never worn a wig until now. I'm absolutely in love.

Thumbnail of user ambrionas
Kentucky
2 reviews
0 helpful votes
  • Send Message
November 13th, 2020

I enjoyed my unit! It was the best yet, the colors, and textures of the hair. I'd definitely order again, but my main issue with the hairs is that it's fizzy after on wear

Thumbnail of user sonyas115
Georgia
1 review
0 helpful votes
  • Send Message
August 11th, 2020

I have purchased two wigs so far. I order a body wave and water wave wig. They are still soft and beautiful after six months of wear. I will be purchasing more from your company. Thanks so much!

Thumbnail of user dayzieec
Texas
1 review
0 helpful votes
  • Send Message
January 13th, 2020

This Is The Only Company I Order Hair From And They Never Let Me Down. My 2 Units Are Def Worth It & I'm Able To Rock And Style However I Please. I Have Even Dyed Them And The Hair Quality Is Beyond Great Still!

Thumbnail of user katrinad109
Illinois
1 review
0 helpful votes
  • Send Message
May 25th, 2021

I am in LUVVV with my units! I was sooo skeptical at first because I don't play about my coin but babyyyy I am overly impressed, and satisfied! These units are so convenient, full, and on point! Girl I'm here to tell you BUY IT I am hooked guh lol I need more

Tip for consumers:
Sis BUY ITTTTT

Products used:
Headband wigs bob wigs

Service
Value
Shipping
Quality
Thumbnail of user naomit22
California
1 review
0 helpful votes
  • Send Message
May 28th, 2019

Beyond happy with luvmehair wigs. Looks so natural and i put a touch of color. Never could tell I'm wearing a wig. Def will be ordering another one soon... great quality!

Thumbnail of user paradisej1
New Jersey
1 review
0 helpful votes
  • Send Message
October 4th, 2021
Verified purchase

If you're looking for good service and quality in hair you must try Luvme! They are one of the best sites to order from hands down and is very affordable!

Service
Value
Shipping
Quality
Thumbnail of user robbinc16
Georgia
1 review
0 helpful votes
  • Send Message
October 26th, 2020

Purchased this Luvme closure blunt cut wig to wear in my sister's wedding and I love it! I received so many compliments and plan on making another purchase soon. Good quality at a great price!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

How do I know I can trust these reviews about Luvme Hair?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Luvme Hair?