• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.3 stars from 1,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.5%
Positive
243
Neutral
2
Negative
15
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,502)

Rating

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user peponge
Cameroon
1 review
0 helpful votes
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December 19th, 2019

When my sis brought me this hair i was so skeptical about the hair but today it's almost 2yrs I'm using my bob wig and it's still like I bought it yesterday. Keep up luvme hair

Thumbnail of user sundras5
Texas
1 review
2 helpful votes
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April 21st, 2023
Verified purchase

I'm disappointed, I didn't receive the wig that I ordered and paid for! I'm afraid to order again. The photo is the pic of the wig I ordered but NOT what I received!

Tip for consumers:
Asked BEFORE substituting!

Products used:
Wig

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Sundra, please accept our apologies for the delay response.
At LUVME, we aim to provide quality wigs that can archive different styles so customers can wear it different ways to meet their needs. We have looked into the particular product you mentioned. The default parting for this wig is middle part, but the parting can be changed to your liking as it comes with a 13X4 lace. We would suggest our customers can style it a bit to their liking upon receipt of the product.
In order to solve the problem as soon as possible, we have sent an email for the issue, please check it later. Customer satisfaction means a lot to us. If you encounter any issues for the purchase next time, please feel free to email us at customercare@luvmehair.com. We will check and respond within 24 hours and try our best to get the issue solved as soon as possible.
Thank you for your support and time. Luvme wishes you all the best.

Thumbnail of user lwarew
Texas
1 review
0 helpful votes
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November 5th, 2023
Verified purchase

My experience was very smooth. Was easy to order. I have a big head.so when I find one that's no to small.easy to care for right out the box.Iam happy with my purchase.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Lware,
We appreciate you taking the time to send this review. Customer satisfaction is of utmost importance to us. We're delighted that you're happy with your purchase. We hope to include more wig sizes in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Thumbnail of user ashleyc727
Florida
1 review
0 helpful votes
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December 6th, 2020

I have ordered from Luvme Hair a couple of times now. I have never been disappointed with the quality of the product that I intend to receive. They are my go to for online hair purchases.

Thumbnail of user camishat
Ohio
1 review
0 helpful votes
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December 24th, 2021

I absolutely love my wig its beautiful very easy to care for and its very versatile and the quality of the hair also... thank you so much for making them!

Thumbnail of user theofficialtaig
Pennsylvania
1 review
0 helpful votes
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April 27th, 2020

Luvme Hair gives me a whole Vibe. Their affordable, stylish and high-quality units are definite show stopper! My LuvMe confidence definitely shines through in my pictures as a Vibe Vibe!

Thumbnail of user tamekam8
Alabama
1 review
14 helpful votes
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December 14th, 2019

I was so skeptical about purchasing online but after following your social media for so long I took the risk and it was the best risk I could of every taken. I'm just a ordianary girl in a small town in Alabama that is is Love with Luv me hair. My first order was #lm******* curly celebrity wig I I recieve so many compliments at work(all I do is work) had me feeling like a celebrity I ordered my 2nd unit friday #lm******* and it's on the way I already readjusted my budget and savings to add a luv me wig each month. Their wigs or beginner friendly if I can install it DON'T you be scared because you can too, the wig is so soft and I highly Recommend it. Every wig will have it's on name that will create a new personality for me during each wear nope I'm not crazy I'll just be feeling myself in my luv me wig. To experience wig heaven shop luv me hair I am a satisfied customer.

Thumbnail of user sheikelam
Missouri
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

I received my wig and accessories to find out the flat irons did not work. The wig lace was not cut properly, which was an additional fee. I had to fix the lace and lucky I had flat irons to finish.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sheikela,
We appreciate you taking the time to leave this review. Luvme wants to bring great experiences to our customers. We are sorry to hear about your disappointment with us. It helps to know the kinds of difficulties our customers have so we can work toward improvements. If our customers meet any issue when ordering from us, feel free to email us at customercare@luvmehair.com. We will be happy to assist and collect feedbacks to our team for necessary improvement in the future. We hope to provide you with a better experience next time. Luvme wishes you all the best.

Thumbnail of user teresac1627
Washington
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

Luvme provides the best customer service; they are very thoughtful, quick to respond, helpful in solving any concerns or issues.

Thumbnail of user debbieb660
Tennessee
1 review
0 helpful votes
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November 6th, 2019

My hair looks real, feels real, and easy to manage. I always get compliments on how pretty my hair is. Most importantly, I can sleep in it and it doesn't tangle up.

Thumbnail of user robertad112
Ohio
1 review
0 helpful votes
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October 7th, 2021

I love LuvMe wigs! They are so easy to put on and the quality of the the hair is excellent! I have 3 different styles so far and plan on purchasing more!

Products used:
Hair

Service
Value
Shipping
Quality
Thumbnail of user cheryls350
Nevada
1 review
28 helpful votes
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April 16th, 2019

I have had cheap wigs before. The wig I ordered look nothing like the pictures. I can't even put part in the wig and it uneven and u can see the tracks. The Facebook reviews with pictures are scams.

Thumbnail of user lisad1904
Maryland
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Luvme hair has the best unit I have ever purchased I give them three thumbs up and all my family and friends started purchasing after me you can never go wrong with Luvme hair

Tip for consumers:
You’re making the best choice

Service
Value
Shipping
Returns
Quality
Thumbnail of user lavellen1
Illinois
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

The unit was everything I hoped it would be. The texture, style and all around look of it was just as described. I would highly recommend getting the unit. You will not be disappointed.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Lavelle,
Thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Thumbnail of user briaw5
Arkansas
1 review
0 helpful votes
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April 1st, 2020

This is my first wig from Luvme Hair and it is LIFE! I absolutely love the texture of the hair. It's super soft and easy to manage. I would recommend this beauty to any first timers!

Thumbnail of user shauna65
Kentucky
1 review
0 helpful votes
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September 28th, 2021

The hair is very silky, no tangles and has a great curl pattern. I have a faded hair cut but it was still very easy to apply, no glue, no cut baby hair and no lace! I am very happy about my purchase!

Thumbnail of user gabij4
Alabama
1 review
0 helpful votes
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September 2nd, 2020

I have been purchasing wigs for over a year and have a different variety of wigs from luv me. And I a absolutely love every wig can't Wait to buy more.

Thumbnail of user veronicae49
Georgia
1 review
0 helpful votes
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April 6th, 2020

I really enjoy my wig. I went to work on on Monday and everybody was loving it. I will order me another wig very soon. I did referred my friend and she ordered her one to. I I love me some Luvme.

Thumbnail of user jamestomasdaniels
Maine
1 review
0 helpful votes
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July 24th, 2023

A second time buyer totally satisfied. A shipment was trackable but vanished and Luvme just stepped in to track and resolve my lovely item without fuss. The quality is class 1 and the real macoy

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear James, we appreciate you taking time to send this. Luvme aims to provide quality wigs and good services to our customers. If our customers meet any issues when ordering from us, feel free to email us at customercare@luvmehair.com and we will try best to make it right. We will continue to provide you with good experiences. Looking forward to seeing you again in the near future. Luvme wishes you all the best.

Thumbnail of user landar2
New York
3 reviews
0 helpful votes
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January 29th, 2024
Verified purchase

This is the absolute best wig I have ever purchased! The quality is amazing and for the price it can't be beat.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Landa, many thanks for your recognition of our products. We do provide all Luvme Hair customers of products with a better cost performance. And It’s our honor to have your recommendation. Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and excellent services.Thank you and look forward to seeing you again.

Thumbnail of user frederickaa
North Carolina
1 review
0 helpful votes
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October 21st, 2021

This is my first purchase and I love my wig. It was the right length for me. I love that it was soft, full and very manageable. I would recommend Luv me wigs to anyone

Products used:
Wig

Thumbnail of user jasminej270
Washington
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

I highly recommend that everyone give Luvme Hair products and units a try! You will not be disappointed!

Thumbnail of user keishad47
North Carolina
1 review
0 helpful votes
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April 13th, 2020

I love the versatility of this wig! This is the Deep side part Bob wig 13x6 lace frontal wig x1 and I'm absolutely in love with how soft it is and how easy it was to install!

Thumbnail of user shenieces
Illinois
1 review
0 helpful votes
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March 1st, 2021

I have purchased 2 units and absolutely love them both. Amazing quality, fast shipping, and the units look just like the ads. Thank you LuvMe... and can't wait to purchase more!

Products used:
Kinky Straight Headband wig

Thumbnail of user sharont214
South Carolina
1 review
0 helpful votes
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July 14th, 2019
Verified purchase

I absolutely love my wig from Luvme hair. The hair is think and beautiful with no shedding! It's definitely worth the money and you won't be sorry! I'm so in love!

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.
Typically does not respond to reviews

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