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Luvme Hair has a rating of 4.3 stars from 1,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
This company does not typically respond to reviews
Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.
I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.
I like they wigs they just not full enough for me! 5 stars if they were fuller! Trying working on that!
I'm new to wearing wigs, now I'm never going back to bundles. I ordered the same wig twice; the density is giving and lace is great. UNICE is the only place I'm getting wigs.
I was excited about getting a wig from this company. I received my wig. The hair was not real. It was synthetic. I have been scammed. I have contacted the company to get a refund. No response yet.
Hi Jarta,
We are sorry to hear about your experience. But according to the order number you provided, you purchased from a fake website. We are Luvme Hair, not Luvwigs. In recent days, we have received many customer reminders that a scammer gang is rampantly stealing Luvme's Page and Website for fraud. Pls, remember our official website: https://shop.luvmehair.com/, don't be fooled by fake websites!
And we are taking legal measures to shut down fake websites. If possible, please contact our customer service: stella@luvmehair.com, we will assist you to get your money back from fake websites.
It make me feel gorgeous and I like the texture of the hair. Now I don't have to go to the beauty store and by me wigs now. I will just order from Luvme Hair.
Okay! When I purchased the hair which is curly deep wave full lace, it was so pretty at first but then omg! It's like over night this hair turned on me! I have washed it and used moose and leave-in conditioner on it and it mattes up it gets nappy as hell... smh I have even use the little straight irons they give you to see how it would do and when I tell you believe me this is a blend of human and dam synthetic hair! My question is why in the hell would they false advertise cause I really thought they were legit and good company after seeing videos and every body loving and their hair looks gorgeous but then here it is I get the low grade matted up sheep hair! Like really LuvMe! I'm so dam disappointed if I could send this $#*! back I would snatch it off my head now and send it back! But I'm making due until I purchase another with someone who sell 100% good quality real HUMAN HAIR WIGS! NOT THIS FAKE BLENDED BULLSHHH!
I love the wig I got, it's a 360 body wave that I had a friend dye for me and I just love it. I purchased another wig that I can't wait to have installed.
I have a u-part wig and a headband wig and by far the headband wig is my favorite. I love how convenient it is to put on and go. Not having to worry about my hair much at all.
Luvme Hair is my favorite hair Company. They sell high quality, affordable and stylish wigs. Luvme hair is a customer- centric company so their customer service is top notch.
Products used:
Wigs
Dear Gracy, thank you so much for your affirmation of our products. Your trust and support mean a lot to the whole team. We dedicate to creating uncompromising quality and ready to go wigs that are both comfortable and fashionable because customer satisfaction is our goal. Also, there are different codes on the site and we hope our customers can get their wanted wigs with the ongoing sale. We will continue to provide you with good experiences in the future. Looking forward to seeing you again. Luvme wishes you all the best.
I have never had any issue with luvme hair products. They have the best quality hair I have been buying from them since 2020 and never had any issue with their products.
Products used:
Hair
Dear Marie, thank you so much for taking time to send this. Customer satisfaction is our goal and we are happy to know that we are able to archive that. We will continue to work on quality wigs and provide you with good experience in the future. Looking forward to seeing you again. Luvme wishes you all the best.
This site is legit and has the best wigs ever. I was hesitant at first but I am completely satisfied. I have already ordered my 2nd wig. They are the best and their customer service is excellent
I received the wig the wrong color and the wrong length.I sent multiples emails and no responsed. There's no number to contact this company. 5 days still no response.smh ok update they sent the label and now it to small to scan.Post office can't scan it.smh DO NOT ORDER FROM THIS COMPANY ALL THIS FOR A REFUND! Let's see how fast they'll fix this issue..
Tip for consumers:
If you have to return its a headache..There's no number to reach them...
Products used:
Wig
Dear Damira, thank you so much for taking time to leave this.
Luvme tries best to provide quality wigs and best service to the customers. And we are sorry to know that you are having trouble with the order. We will continue to improve our service in the future. According to the order informations provided, we have checked the email records and found that our supports have responded within 24 hours. Please kindly check your spam folder because sometimes our emails might go to your spam. Sorry that our phone service isn't available lately, in case the emails don't work sometimes, you can also reach out to us via WhatsApp. Here is our official WhatsApp account: https://wa.me/message/VZIVNHWYQFIKF1.
To solve the issue as soon as possible, we will send you another email regarding this. Please kindly have a check and respond at your earliest convenience. Wish for your kind understanding and support. We look forward to hearing from you soon and getting it solved together. Thank you again for your time and feedback. Luvme wishes you all the best.
LuvMe is the only site I use for my wigs! Sometimes I order duplicates, simply because the prices are good and the hair and customer service is amazing!
Hi Ashley,
Thank you so much for taking the time to send this review. We are grateful for your continued support and love on our products. Our journey wouldn't be possible without the support and trust of our valued customers. As a token of appreciation, we will have some sales on a regular basis. We hope our customers can get their wanted wigs with the sales! We will continue to offer you quality wigs and great service. Looking forward to seeing you again. Luvme wishes you all the best.
Patiently waiting on my second wig to arrive by UPS it's half wig first wig was 10in bodywave it was longer than I thought soft hair and I loved it just can't wait to receive and review the wig that's in transit to me I will give update hopefully all is well I luv them so far and will continue to order as long as all is continuing good for me!
First time ordering from this company and they totally exceeded my expectations! I'm normally skeptical about ordering hair online because I want to see my unit, touch it, feel the quality but this company was recommended so I gave it a shot! First, the shipment was fast, 2 DAYS! I ordered Thursday, it came Monday (minus the weekend), with real time tracking! I ordered the lace front Body Wave in 18in. The hairline was pre-plucked, knots were not bleached but that was an easy fix. The unit was already 60% and I received an additional 40% off! Unheard of! I love how full the unit is, it says 180 density and it shows. The hair is super soft and I haven't noticed any shedding! Came with adjustable straps and a band, along with 3 combs inside of the unit. Let's talk about the gifts that came with it! A flatiron that doubles as a curling iron!, rat tail comb, bobbypins, hair clips, wig cap, and a cute carrying case.
I will definitely order from this company again! No more beauty supply stores for me. Thank you Luvme Hair and keep up the great customer service!
This unit was purchased as a Christmas present but for my teens Winter Formal. It was beautiful and spend the extra to customize was 😘. She loved it
Hi Marvaline,
Many thanks for taking the time to send this review. It's amazing to hear that the recipient was pleased with the purchase! We will continue to provide our customers with good experiences. Looking forward to serving you again in the near future. Luvme wishes you all the best.
My experience has always been 5. My orders arrived promptly and very good quality hair always. More orders to come
Dear Addita, thank you for your affirmation of our Luvme Hair. Satisfying every customer is our unremitting pursuit. We will continue to provide you with excellent services and fast shipping. Welcome next time. Luvme Hair wishes you happiness every day.
I love this unit! I've gotten so many compliments!
I have bought over 50 wigs from this company. I have NEVER been disappointed! Love me some Luvme!
This is my 4th wig from Luvme and they are the Bomb Diggity! I will continue to order especially if they continue to deliver customer service as they do!
Hair was full lace is bomb. Minor shedding. I have so many Luvme wigs I am very pleased with this one.
Hi P. R.,
Many thanks for taking the time to send this review. Glad that the purchase worked out great for you! We will continue to bring you beautiful wigs and look forward to seeing you again in the near future. Luvme wishes you all the best.
I bought 2 wigs from Luvwme, awaiting these gor some events I was going to attend, they arrived in England but not to my address, when I called the courier they said they were being returned back to Luveme in China, after countless emails requesting a refund, to which they have not responded, I am left out of pocket, No hair and minus the money I paid! No customer satisfaction, and they do not care, DISGUSTING COMPANY! P.S no photos as I have no hair to take pics of.
Dear Anne, thank you for your time to send this review and sorry for the delay response.
According to the informations provided, you mentioned that you ordered from Luvwme. We are afraid that you might have fallen victim to fake website. Recently many fake companies which have similar names as LUVME HAIR mislead our customers with low price and poor quality products and lousy service.
This is our official website: https://shop.luvmehair.com. At Luvme, we will respond to every request from our customers via email within 24 hours and follow up on the issue until it's resolved.
To better look into this issue, you can email us at customercare@luvmehair.com with some informations of the order. We would love to have a check!
Thank you for your time and support. Luvme wishes you all the best!
Im just loving my fall colors its perfect for the season. Shipping was great! My hair arrived before delivery date.
Hi Mimi,
Thank you so much for taking the time to send this review. Glad that your order was delivered in a timely manner and the product turned out to be great for you! We will continue to bring you fast shipping and stylish wigs. Looking forward to seeing you again in the future. Luvme wishes you all the best.
I love my lace wig... Its sooo soft with beautiful and curly! They gave me exactly what I ordered with no extra fees and no hassle! I will be ordering again!
I love me some love me hair! I have tried a lot of different companies but LuvMe has never disappointed ready to try a new look for July! Had my custom color done by my daughter/stylist #Bodywave
This is my favorite type of curl pattern. It is so bouncy and the hair is really soft. It doesn't get all matted in the back and sits off my shoulders. It is glueless so that's a plus.
Hi Alicia,
We appreciate you taking the time to share your feedback. Everyone here at Luvme loves to know that you enjoy this purchase. We are always trying our best to make your experience memorable, and we're glad that we've achieved it! Looking forward to seeing you again in the near future. Luvme wishes you all the best.
Gain trust and grow your business with customer reviews.
Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.
Hi Tasha, thanks for your kind feedback. As a company aiming to offer the best service to all Luvme Hair customers, we’ll keep working hard to make improvement. Your recognition means a lot to the whole Luvme Hair team, and is greatly appreciated. Thank you and look forward to seeing you again.