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Luvme Hair has a rating of 4.6 stars from 1,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.
I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.
It's so soft and so easy to curl. I love it so much
Great quality hair; beautiful texture; easy to style and work with
I purchased this hair and it was great quality, had a good coupon. Very satisfied.
This heat curling iron, is the best. It heats up quickly and it works great. I can use on all my luvme wigs. This product is the best ever. I told so many people about it. This product is a must have, please get you one you will not be disappointed.
I love love. They have the best wigs and their customer service is excellent. I am always getting compliments on my wigs. I always check for sales and new arrivals I own over 60 wigs and still adding. If you want great quality and customer service this is the place.
Tip for consumers:
Please buy from Luvme you want be disappointed.
Products used:
Wigs, wig grips
I got so many compliments on my hair. This is perfect for my first wig. I just picked it out to style (the curls came a little too tight for my liking at first, but when picked out they look like a 4a twist out.) I never thought of my self as a person with a big head, but I had to cut the band on the inside because it made the wig uncomfortably tight. After that, I was good to go.
Dear Bree, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
I never glue these wigs down and i still get ask is that all your hair, these wigs are for everyone not just us older ladies but i ordered one for my 25 yr old and my 2 15 yr old granddaughters who tell me the girls in their school are Jelly of their ability to braid and part any way they want. Keep up the good work luv you luvme
Hi Toni,
Many thanks for taking the time to send this review. Customer satisfaction means a lot to us. We are thrilled that you are pleased with the purchases. We will continue to work hard on this and provide our customers with more natural wigs! Looking forward to seeing you again in the near future. Luvme wishes you all the best.
I love this unit. Shipment was delayed a little but it was definitely worth the wait. No shedding, funny smells or breakage. Worth every penny. A must buy and you might want to snag two(2) before they are all sold out.
Hi Monique,
We appreciate you taking the time to send this review. That's amazing to hear that you enjoyed the product! We will also continue to improve our shipping in the future! Looking forward to serving you in the near future. Luvme wishes you all the best.
I have been buying from LUVME Hair for well 5 years and they have not disappointed Me yet. Don't get scammed by the fakes. Download the app and you will not go wrong. All of their units are tier one. Grab you a few. You will not go wrong.
Tip for consumers:
Great comapany and they stand by their products 100%
Products used:
Wigs and hair accessories
It's tough to buy a wig somewhere once you've purchased LuvMe! They're on Amazon and their shipping on their site is super fast! Just brought one of my wigs back to life and absolutely loving the curl pattern! My natural hair has grown a few inches and has gotten so much thicker in a month! Super grateful and always affordable with coupons and gift cards from my points! Addicted!
Tip for consumers:
Don’t overthink it, start with a headband wig and work your way up. I usually get 16 inches
Products used:
Deep wave, ombré, mixed color, headband wigs, beginner wigs, undetectable lace
I'm very pleased with my selection of the above styled wig. It fits perfectly and I am overly in love with the colors and how it fits my face. I'm glad to see the brand using more colors in their products.
Dear Karen, we are glad that you are satisfied with our products. We've forwarded your feedback to our product design team - as we're committed to providing the same comfort to all of our ladies, we'll continue to work on making more designs in the future. Stay tuned for new designs and upcoming new arrivals!
I got the 12 in. It's definitely giving what it's suppose to give. This wig looks natural and the bangs fall perfectly. Stiff where? This hair is soft & moves when I move. It's beginner friendly, so you don't have to do much, just flat iron and go. I definitely recommend this wig ladies.
Hi Dee,
Thank you so much for taking the time to send this review. It's wonderful to hear that you're pleased with your purchase. We're here to provide quality products and excellent service. Looking forward to be in service for you in the near future. Luvme wishes you all the best.
OMG! Luvme never dissapoints. This is my 3rd unit purchase and I already can not wait to purchase my next unit. The hair in this unit is simply gorgeous! The highlights are a great addition. I get so many compliments!
I haven't found a wig that I really feel comfortable wearing until this one. I really love the length and the look. However I would like if it was a little less thick. I bought two so I could change up the length. I would also like a middle part wig soon. Thank you also for your impeccable service and thoughtful gifts.
Products used:
As far as the refund it is wig price only. I used the wig cap and brush. My grandchild used the eyelashes.
Hi Sheila,
Thank you so much for taking the time to send this review. It's amazing to hear that you love the length and the look. Sorry that the density didn't work out for you. We will continue to improve our products in the future! Looking forward to serving you next time. Luvme wishes you all the best.
I have been buying hair for over 10 years but never got a hair that suit me so well and looks good on until I bought all the hair I did fem you'd and am buying everyday I see what I want and I put it in the chart ready to buy. All the hair are great and same as the pictures
Dear Dorcas, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will meet your expectations or much better exceed your expectations. We always want what is best for you. Luvme Hair wishes you happiness every day.
A China based company with very poor quality hair. After being made aware that the return address was in China, I sent back the wigs for £30. After they had received the items instead of refunding my money they sent an email advising they were closing my "case". I have emails several times with no response. Thieves! Avoid at all costs, any influencer advertising this company is being paid to do so!
Tip for consumers:
Avoid at all costs! Poor quality and despite returning back to China, I did not receive a refund.
Products used:
None
Hi Renee，
Thank you for letting us know about this issue. We are sorry that our product does not meet your expectations. According to our return policy, we will inspect the package after we receive the package. The refund will be issued right after we finish the inspection, and the whole inspection process might take 2-3 working days.
We have sent another email to you. You have our promise that we will handle your issue as fast as we can and come up with a better solution for you. If you have not heard back from us (customercare@luvmehair.com) for a long time, please don't forget to check your spam folder in case our responses might be marked as junk mail.
Meanwhile, we have other contact channels besides email as well. To better answer the inquiries, we can be reached via our official WhatsApp account. Here is the link for your reference: https://wa.me/message/VZIVNHWYQFIKF1.
Please accept our sincere apology for all the bad experiences. Luvme is working on enhancing our customer satisfaction. Your feelings really matter to us. We hope you can offer us another chance to serve you. Appreciate your understanding.
I purchased a full lace 18 inch deep wave wig. It was tangled free from the box. They also gave me everything to install except the glue! It was double discounted and came with mink lashes. I will purchase again. Maybe none straight this time
I'm a sufferer of fake wigs, break out bad, but ever since I've come across your company, I have been thrilled! I can't always buy a lot, but when I can You will always be my go to company for good, human hair wigs. Keep up the good job!
Hi Deborah,
We appreciate you taking the time to send this review. Everyone here at LUVME loves to know that our customers enjoy what we do. We will continue to work hard on this and provide you with quality wigs! Looking forward to seeing you again in the near future. Luvme wishes you all the best.
I purchased the 18 inch Jerry Curl wig and it's almost perfect! It is so soft and super comfortable to wear over my TWA when I feel like getting cute! I have a smaller head so I wish the Velcro would come across further in the back but other than that it's great! I'll definitely be purchasing more wigs from them.
It's easy to install, excellent hair quality, a good "wear & go" wig for those days when you're in a hurry but still look beautiful while wearing it. Beautiful headbands for every occasion! Very happy with my purchase & will get another one.
I took a chance on the headband wig and I'm glad I did! It's such an easy way to look cute, especially when you don't feel like doing your hair! I definitely will be ordering another one! Get one! You won't regret it!
Received package within days of purchase. Box equipped with all of thee essentials I needed for a great wig. Hair absolutely beautiful. Will definitely be purchasing more units with this company. Very much happy with my order.
Products used:
Luvme bob hair wig
Ever since I've discovered headband wigs, I haven't looked back! All I was missing was a straight one in my collection! I absolutely love this wig. It's so convenient but also very fabulous. Wore it for the first time on my birthday and everybody loves it! Luv Me never fails me!
Products used:
headbands and edge brush
I've been ordering from this company for 3 years and I have over 30 units. The HD undetectable lace is unmatched. It isn't transparent lace being called HD lace like most companies. It's a lot thinner and really soft. I love that it comes with the knots bleached and pre-plucked. I have standard Swiss lace units from them also. The hair quality is great. I've only done three returns and customer service was prompt (within 6 hrs) and I could tell that they were trying their best to make me happy. I only did the return because the style of the units I didn't think looked flattering on me there was nothing wrong with them. I would highly recommend if you want quality and their discounts and rewards are much much higher than the average Hair company.
Gain trust and grow your business with customer reviews.
Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.
Dear Queena, thank you for your recognition of Luvme Hair.
Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products.
Thank you and look forward to seeing you again.