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Luvme Hair has a rating of 4.6 stars from 1,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.
I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.
First time coloring and trying a lace front unit period. Also first time purchasing from Luvme. Hair is still soft. I ordered the bob wig. Practice makes perfect but I love how everything came out! And the wig was reasonably priced.
I'm truly loving the wear on my luvme units! They are very easy to wear and most units don't even require much customization. I'm not a hair stylist and know very little about wigs haha... but somehow my units all came out glam and effortless! If your on the fence about purchasing one, just give it a try!
Products used:
Chestnut brown 16”
Luvme Hair was recommended to me by my sister a few years ago, but it took me a while before I actually purchased any products from them and this was because I wanted to make sure I was getting a good quality product. So I did my research. YouTube was my first visit to find reviews from other people and to see the quality. Then I did a Google searched for the official website and read the reviews on there as well.
My first purchase from them; the wig was voluminous and a soft quality. I loved it! And within a span of months I had made my second and third purchase. I 100% trust the quality of Luvme Hair products and their customer service/support. I would recommend them to anyone after the experience I had.
Tip for consumers:
There are many fake sites pretending to be the official site, so please do your due diligence before purchasing and posting a review.
Products used:
Wig
Awesome. I love the package I received from Luvme Hair. It was beautiful and what I ordered. I am Definitely going to order another piece very soon. Thank you and looking forward to doing more business with Luvme Hair.
I simply love Luvme hair and have always been satisfied by the quality of their units, and or their willingness to correct and satisfy the customers. As you can see below here's some of my experiences. The ginger orange is still installed... was supposed to be my bday(it's today) hair.
I purchased my first 360,10 in Jerry curl wig. Oh my gosh, it's light and the texture is so soft. It looks and feels so natural, you can't tell its a wig. My daughter bleached it (pic on the right) and WOW! It maintained its texture and my curls are still poppin'. I've gotten so many compliments and people are always asking who does your hair. My response "Luvme hair"! Love my curls so much, I purchased another wig. The "Mix Brown Celebrity Style Curly Frontal Lace", I can't wait for it to arrive. Thanks again Luvme hair, you got a life long customer.
I am fallowing up with my Luvme Hair situation. I finally get a response back from them and they will be giving me a Refund. I try to do business with this company but it just hasn't work out as far as getting a great Wig. I would like to find a company that really sells the Wigs you see advertised. O well a lesson learned.
Hi Gwen,
Sorry for the inconvenience caused. We checked with our bank and compared the payment data. They notified us the payment is abnormal so that we can't process your order.
We have handled full refund for you. Hope you kindly understand.
I just wanted to say I made contact with my credit card company they will be handling my dispute with Luvme Hair. This is disappointing but it is necessary. The picture of me here is not a Luvme Hair wig its and oldie but goodie.
My first purchase not at all satisfied. The wig was un-finished looking on the front crown and un-styled. I purchased the shoulder length Bob nice style on sale for $89.00. I am now having a hard time trying to RETURN this item. I don't think I will be doing business with this company in the future.
I decided to add my review here, since the company did not post my review on their website I believe they are only posting reviews for 4 stars and above, yet the content of my review was not bad. Here are the specs: Hair quality is good, no tangles, limited shedding, the lace is truly undetectable for the 5x5 Undetectable Invisible Lace Glueless Closure. I got 24" and it comes to my belly button- I am 5'4". The wig cap was too big so I have to made some alterations - I was not happy about this but it was a quick fix. There are a lot of tiny hairs towards the lace, you will need a wax stick. I've been wearing the hair for around 11 days now.
Condition it and go! It's ocean wave pattern, but I have worn it straight and with curls. It can also be pulled up in a ponytail. Very versatile. You will need to keep it moisturized and conditioned as you would with any color-treated hair.
Luvme hair is great for first time users. The hair is soft. Ordorless, no shedding and top quality. Bottom line it's a great investment. So, if your on the fence, I suggest you try Luvme Hair, you want be disappointed.
From a very satisfied customer,
Robin Walden-Rice
I ordered two wigs and had a coupon code which gave me $161 off. The next day they sent me an email stating they couldn't process my order due to it was marked as a risk and then sent a second email stating it was cancelled due to unforeseen circumstances and that I needed to reorder. I tried to reorder and my discount worked but when I went to check out the price switched. Whatever discount code they give you the price is reversed when you go to pay and if you don't pay attention you will pay them more than you agreed to pay. Apparently their scam didn't work when I placed the first order which is why they cancelled it. It was my first time ordering and I'm glad I caught on before it was too late.
Tip for consumers:
Be cautious
Hi Tanya,
Thank you for taking the time to share your experience. We are sorry that we have canceled your order because your order was marked as high-risk by the system. There are many reasons why this happens. For example, if network surroundings are unsafe or unstable, or alternate cards are used. In this case, we suggest you reorder it under a safe network surrounding or use another card. Moreover, if these actions taken can not fix the issue, please contact your bank for more details. We also have many payment methods for you to check out in a convenient way. Such as zip, PayPal, seelze, and AfterPay. You can choose the best way for you to complete the payment.
For the checking out issue, the discount may not show up on the amount which confuses our customers about the final price. Please feel free to contact our customer team and we will check this for you. If your new order's price is different from your previous order, please screenshot this for us, and we will do a price match for you.
Luvme takes care of our customers. Each opinion matters. We are working on providing high-quality products and excellent service at a reasonable price. Customer satisfaction is our utmost goal. We have contacted you through email. Please provide another chance for us. You have our promise that we will try our best to solve your problem. We appreciate your understanding.
I ordered my hair and it was shipped and arrived in about 5 days... awesome. I received the hair and i will say the hair is super soft. I tried the 10in body wave. The wig itself is too big fir my head so if you have short hair like me you will struggle with the size. I've gotten a million compliments but most of the compliments are saying how i installed it and how natural it looks. Thanks LUVME! I'm gonna try the undetectable lace next and do a good YouTube review!
Products used:
Wig only
I was skeptical at first when I saw the ads on Facebook but I was immediately won over when I opened my package and felt how soft and beautiful the hair was. The lace looks exactly like my scalp which is a huge plus. I'm in LOVE!.
I have purched several wigs from Luvme Hair and have yet to be disappointed. Their units are soft, light weight and very easy to self install.The prices are affordable and as an added bonus to make the product affordable they offer discount codes. I would recommend Luvme Hair to anyone looking for a nice unit
I have purchased 4units & loved them All! This last one I purchase is my favorite. I never wore Headband wig before. The kinky 22in was natural and full. I dyed it and it still remained soft, it looks so natural. The shipping was received within 4 days. Can't wait to order my next one!
Tip for consumers:
I'm Satisfied Customer
Products used:
Wigs
I bought my first wig that I was going to customize and install myself from here. The quality of the product was so great there really wasn't much I needed to do to it. I absolutely love the hair and have another on the way already!
The expensive human curly 4/30 wig I purchased was only human hair blended,the-color was awful,no form of cordination,more 4 than 30 and 27 was just tack anywhere,needs to go out business, or sell virgin hair only.
CLM
Tip for consumers:
That I should have checked reviews on colorful hair
Products used:
Supposedly a wig
Dear Claudine, we appreciate you taking time to share your purchase and sorry for this delay response.
We'd like to express our regret that the purchase didn't work out as expected. Our hair is guaranteed to be 100% human hair, which has been the aim from the beginning and will be the same in the future. We hope you can provide relevant evidence and objective informations to our email address so that we can help on this issue. For the color, each wig is colored by our professional hairstylist one by one, so every wig would have its own characteristics. Hope for your kind understanding. Meanwhile, we have reported the issue to the relevant department for improvement.
Sadly we couldn't find your order number with the name. Your opinions matters. When you encounter issues when ordering from us, please feel free to email us at ustomercare@luvmehair.com with your order number and pictures of the wig. We promise to respond to every request from our customers via the email within 24 hours. Thank you again for your time and support. We'll keep working hard to provide better products.
Luvme wishes you all the best.
My first experience with these unprofessional amateurs sucked major anal. First I ordered my wig unit 2 weeks before Mother's Day never recieved it. Got refunded. So I reordered again now I'm on my fourth order getting refunded and still no wig. Now y'all help me make sense of this. The payment comes straight out of my bank account, they'll refund me with no problem but the problem is I don't want my money back I want the wig. Here comes Memorial Day around the corner and still no wig unit but I'm getting refunded again. I've called their bogus customer service number *******238 and it's a fax or BOGUS like I said. You can't talk to a live person and their emails are bull too. Computerized bull. I wouldn't recommend them to a doll wig maker. I'm beyond pissed and I'm going on every platform so Luvmehair needs to not play these games with people. They keep asking for order numbers for what because I'm still not getting the unit. Make it make sense
Products used:
None never recieved them only refunds
I love this virgin hair. It fit my head to size and the hair feels really soft. It is 24inches but I wanted to wear it as a ponytail since it was full lace. Thank you luvmehair! My go-to hair company...
This was my first time order from LuvMe Hair my experience was amazing... My hair arrived within a week of ordering... Packaging was well kept and nicely box... The hair was very soft and beautiful... I received so many compliments... Thank you so much for a great experience.
I have purchased a few wigs from Luvme and love their products overall however this is the second wig that I purchased that was straight-ish (this wig has a slight curl) but VERY thin. Even when I tight wand curl this unit you could still see right through it. You shouldn't be able to simply rub the back of you head and feel tracks. Additionally I have been experiencing A LOT of shedding which isn't ideal if the wig is already super thin. I'm hoping someone see's this review and does something about this because I have absolutely wasted my money since there is nothing I can do with this wig from a styling perspective because is so thin.
Hi Brittney,
Thank you so much for taking the time to share your experience about your recent purchase. Luvme aspires to provide beautiful quality wigs to our customers. We'd like to express our regret that the purchase didn't work out as expected.
Rest assured, customer satisfaction is our top priority. We are committed to addressing every customer's concerns and inquiries. If our customers meet any issues when ordering from us, feel free to email us at customercare@luvmehair.com. We will be happy to assist and promise to respond to the emails within 24 hours.
Your feedback means a lot to us. Some pictures of the wig can help us understand the issue better. To get it solved as soon as possible, our support has sent you an email asking for more informations. Please kindly have a check and respond at your earliest convenience. Looking forward to hearing from you soon. Luvme wishes you all the best.
Presentation on arrival was beautiful, I almost didnt want to remove the bow. My hair was soft, easy to install, and no tangling even after a month of wearing. Will definitely order again. Not sure why but it wont upload my pic, but believe me when I say it was FIRE!
Hello ladies, I ordered my unit and it arrived just in time no more then 5-6 days & im in love with this 12" water wave its full & was very easy to install. There is noway you wouldn't absolutely love this hair Thank you so much luvmehair I get compliments all day & I love the packaging
I usually don't do reviews but the hair is so good I had to! This is my second time ordering form luvme and they have not disappointed yet. The hair came in two days! I got the free items and even free curling irons. You can't beat that! I got 20in body wave the hair is so soft and natural looking. I would definitely recommend ordering from them.
Absolutely love this Unit along with the hair company. LUVME Hair company has a very user friendly website. I purchased this wig on a Saturday how ever my order wasn't able to be processed until the next business day. My order shipped on Monday and I received shipment updates via email until I received it on Wednesday. Not bad, right!?! This unit was constructed very well. Came with pre plucked hairline and bleached knots. No shedding no tangling whatsoever, Literally puts the E in effortless. AhEffortlessSlay
Gain trust and grow your business with customer reviews.
Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.
Dear Clecia, thank you so much for taking time to send this. We also appreciate your kind reminder regarding the fake website! We are happy to hear that you are satisfied with our products and customer service. Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. As a company aiming to offer the best service to all Luvme Hair customers, we’ll keep working hard to make improvement. Looking forward to seeing you soon. Luvme wishes you all the best.