• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.6 stars from 1,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.3%
Positive
249
Neutral
2
Negative
13
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,498)

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user sandoraa
Illinois
2 reviews
0 helpful votes
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September 16th, 2020

This is the most beautiful wig I've ever seen, the wig was already pluck, the hair is soooo soft, the wig fit like a glove and the hair holds beautiful curls! I will be purchasing more wigs from LuvmeHair!

Thumbnail of user robertac235
Illinois
1 review
8 helpful votes
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November 7th, 2021

I purchased 2 wigs from Luvme Wigs. One of them I wanted to return. I emailed Luvme to request a refund as instructed within 48 hours. There's no phone number to talk to a representative and they do not give you instructions on how to return items. They don't respond to emails. I have requested a return address several times and have not received it. I suggest you do not buy from them because their customer service is awful.

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Thumbnail of user paulinem123
Arizona
1 review
13 helpful votes
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June 22nd, 2020

This was my second purchase from this company and it was horrible! Straight out the bag the hair on the wig was coming out in clumps and the wig was not at all glueless as advertised. I tried to salvage the wig but due to the bad hair it was to no avail. I spent extra money trying to salvage hair and notified the company immediately after receiving the wig. The company tried to low ball me with offering me a $50.00 refund. I paid $213.99 for the wig and was out of over $100.00 extra trying to salvage the wig which was to no avail. The company still will not refund my money even though they false advertised the wig and the hair was faulty.

Thumbnail of user sarahs761
Maryland
1 review
18 helpful votes
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May 28th, 2019

I purchased 3 different units from LuvMe Hair. 2 units were wigs and the third was 3 bundles and a lace frontal. I wore the 2 units and i must say they shed they tangle the baby hairs came off... literally. I spent nearly $700 bucks on trash hair. Oh did i mention 1 wig is coming apart. The tracks are coming off. I only used a wig brush and water on these units. And they are TRASH... Its a SCAM

Thumbnail of user dominiquew23
Pennsylvania
1 review
0 helpful votes
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December 11th, 2019

I ordered on Black Friday and I had it by that following Thursday! The hair was soft and the lace was thin, so they weren't lying about it being undetectable! Even though I ordered the glueless wig, I still glued it but the lace just melted into my skin! This is my first time ordering a wig, I usually make my own, but I am so glad I did! It saved me time and money, and turned out to be exactly what I wanted! I can't wait to order my next 1!

Thumbnail of user carlas205
New York
1 review
0 helpful votes
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March 31st, 2020

The quality of the hair is amazing curly or straight it's so soft and bouncy, customer service is on point, fast shipment packaged superbly and the gifts are sweet. This is my 3rd unit I will continue to support the business and tell everyone about your wonderful product. I am a retired hairstylist so I send everyone who ask your way. Love love love your hair Sorry Picture wont load

Thumbnail of user ap382
Tennessee
1 review
23 helpful votes
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August 20th, 2020

The day after my wig was due to arrive, I reached out to UPS to check on delivery. They informed me the package was more than likely lost at the warehouse and to reach out to Luvme and have them file a claim. I have several times and they keep telling me the hair is at UPS being shipped and sending me tracking info. UPS has lost the package and Luvme is not doing anything to get me the product or a refund. I would not suggest ANYONE to purchase from this company. They have my money and are trying to just leave me asses out. Horrible, horrible experience!

Service
Value
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Thumbnail of user latricec4
Virginia
2 reviews
0 helpful votes
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April 11th, 2022

I love this unit. The quality of the hair is Impeccable. This hair have minimal shedding & the unit is Beautiful. I will be ordering more hair. This is definitely my go to site for all my hair needs. Ladies please go visit Luvme Hair & purchase your hair. You won't be disappointed!

Tip for consumers:
The Quality of the hair is Impeccable, minimal shedding and superior service with fast shipping.

Products used:
I purchase a wig

Thumbnail of user delynnl1
Georgia
1 review
0 helpful votes
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April 27th, 2020

Thus far I have purchased three Luvme wigs and I can't be more please with the quality and easy of washing, conditioning and styling. I've even been able to customize my wigs to my small head size without any issues. I highly recommend Luvme to anyone wanting to purchase a high quality, customizable wig at a very reasonable price! I am the founder the Scarring Alopecia Holistic Health & Wellbeing group and I've recommended Luvme to our 1200 members!

Thumbnail of user td124
Cote D'ivoire
1 review
0 helpful votes
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April 30th, 2019

My first time ordering from luvme hair, and I LOVE THIS UNIT(blunt cut closure Bob wig 12")! I ordered on a Thursday night, and received by Monday morning! It's very full, soft, and so easy to manage! The care pouch was a nice added touch and the wax stick has really come in handy! I usually NEVER order from FB, but after reading reviews, and receiving I will definitely be a repeat customer. This unit even came with a nude attachment underneath the hairline, so after I braided my hair down, I didn't even need to use a wig cap. The only modification I made was plucking the part to widen it for a more natural look. I'm IN love with this hair and their customer service!

Thumbnail of user jessicaw739
Michigan
1 review
0 helpful votes
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July 8th, 2020

The wig is truly GLUELESS! I can literally sit it on my head a little mousse to hold my edge and bam! Very easy to wear, no need to be a professional. The hair is soft and natural looking. It was a great price and included many fabulous gifts

Thumbnail of user michellee1200
Georgia
1 review
0 helpful votes
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December 7th, 2021
Verified purchase

I have been buying wigs for a few yrs now and the past year or 2 I have been exclusive to luvme hair I have about 8 I'll have to count later. I started buying them because I would constantly change my hair color and style and it was damaging my hair. And my hair is thin. LUVME has affordable and beautiful lace options!

Products used:
Wigs

Service
Value
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Thumbnail of user cassylynnr
Florida
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

I love my Afro curls. Before I went more for the deep wave curls. Now, ever since getting my first Afro curl unit from Luvme, I'm hooked. The hair is soft and full. Also the buying experience is great. I love the packaging and the complimentary gifts. Im now on my third Afro curl unit from Luvme

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Cassylynn,
Many thanks for taking the time to send this review. It's wonderful to hear that you are satisfied with the purchases! We're here to provide quality products and excellent service. Looking forward to serving you again in the future. Luvme wishes you all the best.

Thumbnail of user kj442
Maryland
2 reviews
6 helpful votes
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January 22nd, 2022

They will refuse to pay you, block you when you ask about your money. They were fine until I started to make money from my coupon code. They refuse to pay me and act like they are confused. So many people have bought wigs because of me. They also continue to use my videos to promote these wigs. The wigs I bought with my own money and the wigs they sent were good but as far as working with them. Never again, I will also never purchase from them again. Sucks but I learned my lesson.

Products used:
Wig

Thumbnail of user prettyb6
New York
1 review
27 helpful votes
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April 4th, 2019

Do not, I repeat DO NOT buy from this site. The hair sheds horribly! They send the good wigs to the youtubers and bloggers and send the regular customers trash! I paid $250 for a 22' wig and it literally started balding in 2 weeks. I emailed the company and they keep making excuses why the wig fell apart. I've worn plenty of lace fronts and this is by far the worst one I've ever had.

Thumbnail of user ryanel2
Michigan
1 review
1 helpful vote
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December 9th, 2020

I've been using Luvme Hair for some years now and never disappointed! Shipment is fast, affordable, hair doesn't shed, and it comes with a pretty box with items in it as well! My hair stylist love this hair as well.

Thumbnail of user gaylaw7
Missouri
1 review
0 helpful votes
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July 19th, 2020

Every unit that I have purchased from Luvme Hair has been amazing. I've never been disappointed. The hair quality is the BEST. I've colored and lightened my units and it did not alter the quality of the hair!

Thumbnail of user cherelleb2
North Carolina
1 review
0 helpful votes
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August 10th, 2021

I love this company! First off the quality of the hair is great! I have a few wigs I have ordered from here and all of them are great quality! The hair comes very fast and packaged very nicely. I would definitely recommend Luvme Hair!

Service
Value
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Returns
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Thumbnail of user darahc1
Massachusetts
1 review
0 helpful votes
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June 25th, 2019
Verified purchase

I ordered Luv me Hair after a bad experience with another Wig Site. Let's Just say I'm glad I did. I've gotten so many great compliments on my Hair to include the person that installed it... I ordered a wig so I Can rejoin the gym and because of how good the quality of the wig is, Its made my work out a overall better experience... Thanks Luv Me Hair

Thumbnail of user ajan4
Oregon
1 review
0 helpful votes
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December 29th, 2019

I've been a big fan of Luvme for while. I see how everyone is pleased and I have kept my eye on all reviews. I finally took the leap and ordered with Luvme. As soon as I took the hair out of the box I was pleased. The texture is beautiful. Then I installed and before I even glued it down I couldn't stop smiling. The lace is great. I love all the clips and the band option. It's a great unit. Thank you Luvme I am now officially hooked. And thank you for the goodies that were included. That's totally appreciated.

Thumbnail of user lizzg42
Texas
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

Luvme hair never disappoints! The 7x6 max parting wig is a must have. Silky soft texture & nice lace easy to melt! Love that it's already ready to put on! Easy install & high quality! Get this hair

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Lizz, thank you for your recognition of Luvme Hair and our 7X6 products.
Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products.Thank you and look forward to seeing you again.

Thumbnail of user crystalc407
Texas
2 reviews
0 helpful votes
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December 22nd, 2020

Their wigs are great! They have a great diversity of wigs! Their wigs can last for a very long time! When I wear my wigs, people ask me where do I get my wigs from. I be so happy to tell them I got them from LuvMe Hair!

Thumbnail of user danielaj12
Georgia
1 review
0 helpful votes
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January 12th, 2020

Just got my first wig from Luvme & I love it. Shipping and communication was fast and great. I got the Bob 12in and I dyed it with Sally's HiColor Magenta. It came out beautifully. I've gotten tons of compliments & looks like my own hair. Will be ordering more. Thank you!

Thumbnail of user dianeh1263
Tennessee
1 review
0 helpful votes
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September 5th, 2021

I never thought that I could wear wigs until I ordered a luvme unit. I saw how my niece hair was and decided to try Luvme Hair and the quality of the hair and the softness. I now own 7 units and just ordered another. One you try Luvme you'll never ordered but Luvme

Thumbnail of user crystals169
Virginia
1 review
0 helpful votes
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January 11th, 2020

I got this wig from Luvme Hair as a Christmas gift from my son. I was so scared because I had ordered a similar wig from another company and it was horrible. I was so happy when the package came. The hair is so soft and the wig was easy to install. It is the 14 inch Best Virgin hair full lace wig in water wave.

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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