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Luvme Hair has a rating of 4.6 stars from 1,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.
I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.
Not very satisfied as my luvme hair is too large for my scalp. I wish the hair comes in sizes such as small, medium or large. Everybody's head sizes are different and i beleive for those whose head cannot fit your regular ones, if you could make them in those sizes I mentioned above, i think you will make more sales.
Thanks
I ordered this wig because I enjoy the bob hair style. I had no idea the look and compliments that would come with it. I love that whenever I wear it, I can always get to flaunt my hair.
My experience with your LuvMe wigs was fabulous. They are a perfect fit I Iove the extra items that comes with my purchase. The Velcro head stip was a perfect color match. It was nearly impossible to know I was wearing a wig. I look so cute in my new product. I am definitely recommending your products to my friends
I love Luvme wigs. They are high quality and the packaging is great. They maintain after a lot of wear and multiple washings. I love the fit and how so few folks know I'm wearing a wig!
Natural, Light weight. Very nice hair. Just take it out of the box and it is ready to wear.
I love this unit. I didn't read the description carefully and I was surprised at the texture but no problem yaki is good and closer to my hair texture.
My experience has been great, I own many units and they are all beautiful. Customer service is excellent and delivery is fast. Every unit I own is well made and stylish. You receive wonderful gifts with your order and it's always useful items. And I love 💕 my gift box that I received that I didn't know was coming and it came at a time that I really needed a pick me up. I had just seen one of my surgeons and didn't get good news so when this package just showed up I got so excited and happy 😊 I sincerely appreciate everyone at Luv Me Hair especially the owner. Thank you for being so thoughtful and including me in your gifts you are definitely inspiring 💞. You not only inspire me but you inspire thousands of not millions of other women.
Keep up the great and amazing work. You have a sister in me for life 💞 God bless 🙏🏻
Dear Kim, thank you for the 5-star review. We are happy to hear that you are satisfied with our products. Our team input a lot to make our products have better performances in every aspect. In order to simplify the order process, We also keep working hard to optimize our website and other online platforms. Meanwhile, Luvme Hair always try best to ensure every customer get their orders within promised delivery time. We're glad to know that your order was delivered in a timely manner and everything turned out well for you. It's our honor to have your constant support! Looking forward to seeing you again soon!
I was so excited when my unit arrived. I washed, styled and installed it. It's the perfect length and very comfortable. The down side is that this unit sheds very bad and the fly aways and static is horrible! I've washed it several times and added different products for relief and nothing has helped. I feel like it was money wasted.
I shop all my wigs from LUVME & I've never had a problem. If you see something you like, GRAB IT while it's still available
I totally and completely love this soft and trendy cut yaki straight minimalist wig so much, I ordered a second one. I have a growing collection of Luvme Hair wigs and I am very pleased with the quality of the wigs and the large and growing selection of Luvme Hair wigs to choose from. I am a senior citizen and I try to select wigs I believe are suitable for my age and style. A satisfied Luvme Hair customer, yes I am!
My order came sooner than i expected. Is so soft. Washed it and is still soft with no shedding. A friend makes high quality (expensive) wigs & even she was impressed. Im in love! Thank you Luvme Hair.
Hi Jacqueline, thank you for taking the time to leave us a review, we really appreciate it. Glad to know that your order was delivered in a timely manner and everything turned out well for you. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction. We will continue to provide you with excellent services and high-quality products. Looking forward to seeing you again soon!
I was so happy with my purchase! This was my first Luvme hair wig… and honestly, I was completely stunned by the high quality of it! The hair was soft, clean, and had no odour to it at all. I washed it and there was literally zero shedding from the unit. The lace an pre plucked hairline were also impeccable. Given that Luvme hair offers their units at such an incredibly affordable price point for such impressive quality, I will definitely be back to purchase more! Give them a try, you won't be disappointed!
Dear Melissa, thank you for your sharing and your affirmation means a lot to us. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
I received a defective 360 wig from this vendor and have for 3 weeks tried to get them to replace it. The response I got was to add curls to make it fuller. Curls will not make a balding cap full. I tried back and forth to get them to admit that there was an error which they did but they refuse to refund or replace the order So I'm to understand your factory sold a faulty product but Luvme penalizes the trusting customer 140.00 because we placed the order. I'm not willing to accept that. Your company advertises high quality non Shedding 100% human wigs. If your factory made the error which I have proven they have then I should be fully satisfied with a replacement of the quality wig i ordered or a full refund. Your policy states if I am unsatisfied based on quality or product defect then I am to be compensated. 80.00 does not change the fact I cannot wear a 240.00 wig that I spent my hard earned money on and trusted an organization which touts that your brand provides quality and customer satisfaction. I am asking for a full replacement of exactly what I ordered and the quality I paid for or a full refund. I have sent this to the BBB as well as proof of our correspondence.
I await your response.
Tip for consumers:
This vendor is purposely selling defective items that US citizens cannot get a return or refund done so our money is just taken
Products used:
Wig
Hello Lollie.
We'd like to express our regret. And we are sorry for the unhappy experience.
First of all, we do input a lot to provide all LUVME customers with better customer service and products. And what you’ve mentioned means a lot to us. We will also report the issue that you mentioned to the relevant department for improvement, and make progress in the future.
Secondly, every opinion matters. For this wig, our factory workers will need to sew the bundles close to the 360 lace in case the big gap will show. Therefore, when you put the hair forward, you will be likely to see the track of the bundles. As for the density issue, we did confirm with our factory about it, and we wil also have a quality check team in the future to keep working on this issue.
Thirdly, we reply to every email within 24 hours. And as checked, our colleague has offered you another offer on 11th March, and the refund has been back to your original payment method. If you haveany problems with your order, please feel free to contact us via email or chat.
Thank you and wish you a good day.
Luv me hair is by far my favorite company to get wigs from, especially headband wigs! They look so natural and are so versatile. I love them all but the kinky one is by far my favorite. Its an everyday wig and easy to maintain. I mostly flexi rod it which gives me nice voluptuous curls that last all day. If you've thought about getting anything from luv me hair. Stop what you're doing and do it now. You wont be disappointed
Tip for consumers:
Thw site is very easy to navigate and find what you want
Products used:
16 inck kinky headband wig
I was super scared to order from them after seeing some reviews but man I made a great decision my wig came with all the Accessories hair is super soft way to use! So natural I have the kinky headband 20 inch I've ordered more wigs very satisfied with the hair highly recommended
The wig is so beautiful and natural looking. I received so many compliments.
As a new unit wearer, I have found Luvme units to match the online description and reviews. I've gotten tips on how to move a part to how to make hair look brand new, after I put heat to it. I've even gotten support from the Luvme Facebook community.
Fits nicely, had to cut the bangs a bit for myself, but this is my daily wig. I don't shop anywhere but LuvMe!
When I received my wig it was exactly like I ordered color and all no hair shedding just prefect I'm going to order another one now
I'm having an excellent experience woth new color and style. The wigs are full, especially the 3D one purchased. They arrive with no smell, gluelss and ready to wear. I wonder what took me so long to try 🤔
Dear Ang, many thanks to your 5-star review! It overwhelms us so much. And we are glad to know that you have great experience with us, and we hope you found the most amazing wig for you. And we also hope it will meet your expectations or much better exceed your expectations. We always want what is best for you. Luvme Hair wishes you happiness every day.
Hair arrived on time. It's so soft. I believe I bought 24 inches; 26 inches would have been better for me. You don't really need to do much with it. Hair is soft with minimal shedding. I would be purchasing the 26 inches.
Dear SE, thank you for your affirmation of our Luvme Hair. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and services. Welcome next time. Luvme Hair wishes you happiness every day.
This is one of my best hair. People think it's my natural hair. I love it. It feels soft with minimal shedding.
It's so soft and so easy to curl. I love it so much
Gain trust and grow your business with customer reviews.
Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.
Hello Esther,
We are really sorry for the discrepancies.
We do input a lot to provide all LUVME customers with better quality products. What you have mentioned is significant to help improving and we take it seriously. Meanwhile, we will also report the issue to the relevant department for improvement.
Every opinion matters. As a company aiming to offer the best service to all LUVME customers, we’ll keep working hard to make improvement. So we welcome customers to share their ideas with us, no matter in good ways or in bad ways. We'll keep working hard to provide better products.
Thank you and wish you a nice day.