• Luvme Hair

Luvme Hair

Write a Review

Overview

Luvme Hair has a rating of 4.6 stars from 1,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.3%
Positive
249
Neutral
2
Negative
13
1702
See all photos
How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,499)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user reneej84
Maryland
1 review
0 helpful votes
  • Send Message
October 7th, 2019

I have purchased 3 units for LuvMe Hair and I am truly satisfied. The hair is easy to maintain and color. I refer all of my friends to receive a speedy delivery from a quality company.

Thumbnail of user algeriad
Florida
1 review
0 helpful votes
  • Send Message
July 4th, 2020

This was my first time wearing a wig and I was very much nervous about it, but I'm in love with my deepwave 360... so soft and manageable and definitely will buy another... thanks so much

Thumbnail of user nicoleh1923
California
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Always a great experience I have ordered about 6 wigs. I'm a customer for life.

Thumbnail of user tashhu
New Jersey
1 review
0 helpful votes
  • Send Message
August 15th, 2020

My First Time Ordering From luvme hair was scary, I ordered from so many website and they hair wasnt has good, but i must say this is by far the best Site i've ever ordered hair from. I love my celebrity summer style bob wig and I'm currently waiting on my 360 deep wave wig, guys the hair was really full, soft and pretty. And when i say there was noooo shedding i mean NO SHEDDING!

Thumbnail of user ashleye279
Mississippi
1 review
0 helpful votes
  • Send Message
September 16th, 2021

THIS WAS THE BEST WIG I EVER BROUGHT LAST YEAR IN SEPTEMBER BECAUSE I BOUGHT IT FOR MY BIRTHDAY OCTOBER 2ND I HAVE THIS WIG FOR 2 YEARS AND SHOW YOU ALL DIFFERENT MONTHS THAT I HAD TO WIG AND IT STILL LOOK GOOD AND SOFT.

Tip for consumers:
THIS IS THE BEST WIG I EVER HAVE BROUGHT YOU WON'T REGRET IT AND YOU WON'T BE UNSATISFIED WITH THE WIG BECAUSE I HAVE MY WIG FOR 2YEARS THEIR WIGS ARE GOOD GO AND PURCHASE MANY AS YOU WANT THEY'RE GOING TO BE THE SAME WAY.

Products used:
Glueless High Density Breathable Lace Closure Wig-Body Wave / 14 inches closurewig1005
1 x $199.90

Thumbnail of user nikovias
Georgia
1 review
0 helpful votes
  • Send Message
March 27th, 2020

LuvMe Hair has out done themselves! From the of the quality, dye, and density of the hair is simple perfection! I can say that you've gained a loyal customer

Thumbnail of user keishad56
Texas
1 review
0 helpful votes
  • Send Message
August 31st, 2020

Ships fast! Hair is so soft and I loveeee mine so much! I've had no issues so far with this company and would definitely recommend to friends and family.

Thumbnail of user tressiew3
Wisconsin
2 reviews
0 helpful votes
  • Send Message
April 25th, 2020

I just recently received my 3rd wig from Luvme Hair, and for the 3rd time I'm VERY happy and Satisfied! My first 2 wigs I wear daily (switching between the two) I've washed both wigs several times. There is very hair shedding, and they're almost 2 years old. I love the quality, packaging AND to top it off shipping is EXTREMELY FAST! Luvme Hair is the perfect choice for a name, because I LOVE LUVME HAIR!

Thumbnail of user dorotyb
Cote D'ivoire
1 review
3 helpful votes
  • Send Message
April 8th, 2019

My undetectable water wave wig, I looooooove my new hair and shipping was
Fast(ordered on Sunday received it on Wednesday. Definately coming back
For another one

Thumbnail of user tiffanyt606
Mississippi
1 review
0 helpful votes
  • Send Message
July 24th, 2023

I have been a satisfied customer since 2019. I have yet to get a wig of poor quality. I buy black alot and custom color them and the hair be still great.

Products used:
Wigs,bonnet,mirror

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Tiffany, thank you so much for taking time to send this! We are grateful for your continued support. It means a lot to the whole team. We dedicate to creating uncompromising quality and ready to go wigs that are both comfortable and fashionable because switching it up is everything. We will continue to provide you with quality wigs in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Thumbnail of user constances34
Pennsylvania
1 review
24 helpful votes
  • Send Message
April 14th, 2019

So I ordered my "virgin hair" from love me approx. March 17... when I recieved the hair it was soft but very thin. Oh yes I ordered a 24' "undetectable" lace wig that I still had to bleach the knots on... so as I said the hair was soft but thin... it felt lite weight while wearing but quickly started shedding day 2... the instructions tell you not to get it wet with salt water or do to much. But if the hair is "virgin "it should be able to withstand the pressure. That was the first thing that should have WARNED me... so it's been around 3 weeks and this hair sheds like a dog in the summer! It tangles so bad and without product this hair would be a bird's nest with the birds nesting in it!... the best thing that came out if this purchase was the "free flatirons" which probably cost this company more than this trash hair they're selling to unsuspecting woman trying to make themselves more beautiful. Bottom line. This hair is no good and do not waste your time... money... or efforts. Thank you

Thumbnail of user rachelw1197
North Carolina
1 review
0 helpful votes
  • Send Message
October 21st, 2023
Verified purchase

This is an awesome unit, i absolutely love it! It is so easy to install ( glueless) no shedding, and no smell. I will buy this wig over and over, one of the best ones i have!

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Rachel,
Thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Thumbnail of user sadhian
New York
1 review
0 helpful votes
  • Send Message
October 13th, 2020

The hair came in 3 days the trinkets were a nice look and the packaging was veryelegant. The hair was 16 each frontal laid properly Minimal shedding ordered 5 wigs thus far

Thumbnail of user lyndac111
Ohio
3 reviews
1 helpful vote
  • Send Message
June 15th, 2020

I must admit I was very very nervous to even purchase a wig online that alone wear one for the very first time but after reviewing all the wonderful reviews and looking at all the wonderful pictures I Jump Right In I ordered my wig last Wednesday and I got it today on Sunday it was waiting for me when I get home from church I love it I absolutely love it it truly is everything that I wanted it to be and more it looks awesome on me and I cannot wait to wear it to the mall tomorrow thank you love me for a very awesome first-time experience with wigs

Thumbnail of user donnad1215
North Carolina
1 review
0 helpful votes
  • Send Message
November 27th, 2020

This is my fourth purchase from Luvme Hair. All of the wigs purchased have been of extraordinarily good quality with ease and convenience of wear. Luvme Hair continues to be my first choice for wigs!

Thumbnail of user loveyg
California
1 review
2 helpful votes
  • Send Message
November 25th, 2018

Love the hair, however I measured my head as 22.5 medium and the wig is too tight. Now I am trying to find a solution to make the lace wig a tad bit larger :(

Thumbnail of user stephanieb1022
South Carolina
1 review
12 helpful votes
  • Send Message
November 15th, 2020

I purchased the Summer Celebrity 12 inch Effortless edition wig. And true to its name... EFFORTLESS. The hair came packaged beautifully with many useful accessories. The lace is easy to apply, and the hairline is truly pre plucked. The part was pre bleached. Basically you can cut your lace and install right out of box! The wig is very full and curly, it held its curls after a hot water wash and conditioning. I was able to apply mine using no glue and in less than 30 mins after it had air dried. I am really impressed with this company and I Love Love Love my wig! The only regret I have is that it does not come in a 14 inch, and that it was only bleached for a left side part, ( I am a right side part person). I had already ordered 2 more for my mom. The quality is understated on the website. You get soooo much more than what you pay for. After dealing with other web based hair stores, I am a glad to have found one that really values it's customers and respects the power of their dollar. Thank you LuvMe!
#LuvMeforlife!

Tip for consumers:
This hair is legit best quality. What you see on website is no where near the quality you buy. The hair is better than pictured and reviews are by real customers of all hair care levels.

Products used:
Summer Celebrity 12 inch Effortless edition (pre plucked, pre bleached part).

Service
Value
Shipping
Quality
Thumbnail of user quandag1
Illinois
1 review
0 helpful votes
  • Send Message
March 10th, 2024
Verified purchase

Hair is soft and easy to manage. Limited shedding and lots of compliments!

Thumbnail of user cherizej
Maryland
1 review
10 helpful votes
  • Send Message
August 25th, 2022
Verified purchase

I've been shopping at LuvMe Hair for almost 2 years. The wigs they have advertised are "100% human hair wig". If the wig is not over $200, you will most likely be getting a synthetic blend, aka plastic. My last purchase was a wig with bangs i gave to my mother. When i received the wig it was so small, it didn't fit my head or my mothers head, and i'm the one with the big head! I posted a review right after receiving it and the customer service followed up with me offering a $20 refund…i paid $130 so whats $20 gonna do if we can't even put the wig on our head? And we couldn't send it back because we cut the band in the back hoping to adjust the size but that didnt work either.

Either way, the wig seemed like soft human hair but after one wash, it became tangled and matted which only happens with synthetic hair. I go back to the hair page to find my original review hidden. So I post another review which has to be "approved" and my guess is, it wont be. Then I head on over to the facebook group and leave the same review. Minutes later I check and see that the admin blocked me from posting.

This company will sell you bad hair and block any honest reviews. Have you noticed all their reviews are 5 stars? Thats bs and completely unrealistic.

Tip for consumers:
Be careful when reading reviews. Only the positive ones are posted. Any wig under $200 is most likely going to be bad quality.

Products used:
Wigs

Service
Value
Shipping
Returns
Quality
Thumbnail of user kemonyes
Florida
1 review
0 helpful votes
  • Send Message
November 1st, 2019

I just wanted to say I am in love with my wig. It's the best virgin hair I've come across and I ALWAYS get compliments on it. I think this will be the only company I buy from for now on.

Thumbnail of user denisep444
California
1 review
0 helpful votes
  • Send Message
September 24th, 2020

This is An amazing Item! I love my UPart wig! This is great for a first time wig user as myself that is Reluctant to try this! I highly recommend this and will be purchasing another unit!

Thumbnail of user meochiaw
Texas
1 review
0 helpful votes
  • Send Message
October 28th, 2021

This is real... you can wash, put product, even straighten.
When send their LuvMe Hair, they also give you different hair bands and stocking cap to get you started. I love my hair
HalleluYAHWEH

Tip for consumers:
Sometimes you just have try something new. Most of these sites out here are fake, however, this one is legit.
Don't take my word for it...purchase their product. I bet you won't regret it.
I didn't

Products used:
LuvMe Hair

Thumbnail of user malauniw
Georgia
1 review
11 helpful votes
  • Send Message
February 7th, 2019

Poor customer service. I tried to exchange a wig. I emailed all there emails, texted them, called them and even reached out on social media. It's a scam! Horrible hair and terrible customer service

Thumbnail of user sundras5
Texas
1 review
2 helpful votes
  • Send Message
April 21st, 2023
Verified purchase

I'm disappointed, I didn't receive the wig that I ordered and paid for! I'm afraid to order again. The photo is the pic of the wig I ordered but NOT what I received!

Tip for consumers:
Asked BEFORE substituting!

Products used:
Wig

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Sundra, please accept our apologies for the delay response.
At LUVME, we aim to provide quality wigs that can archive different styles so customers can wear it different ways to meet their needs. We have looked into the particular product you mentioned. The default parting for this wig is middle part, but the parting can be changed to your liking as it comes with a 13X4 lace. We would suggest our customers can style it a bit to their liking upon receipt of the product.
In order to solve the problem as soon as possible, we have sent an email for the issue, please check it later. Customer satisfaction means a lot to us. If you encounter any issues for the purchase next time, please feel free to email us at customercare@luvmehair.com. We will check and respond within 24 hours and try our best to get the issue solved as soon as possible.
Thank you for your support and time. Luvme wishes you all the best.

Thumbnail of user raenetter
Connecticut
2 reviews
7 helpful votes
  • Send Message
October 16th, 2019

I researched and researched this company for a long time before I took the leap to purchase anything! I was hesitant because of a horrible experience I had previously with a company in whom I trusted. Luvme was different from the beginning! The ordering process was so easy and simple. I ordered on a Thursday and the hair was there by the following Wednesday. It had rained the entire day so the package was inside a plastic bag to keep it from getting wet! Next, as I opened the package, I really felt like it was Christmas! That beautiful, purple box with the ribbon tied around it was AMAZING! The little gifts that came with it was a great bonus. The bag that the hair came i. Was beautiful and keep the hair perfectly. The hair itself has to be the softest, most beautiful hair I have ever seen (and I've seen a lot of hair!). I installed the wig myself, clueless, using the adjustable straps. The wig was a little bit too big for me but the adjustable steps that are included in this box did the trick! I wore the wig to church on Sunday and from the moment I walked through the door, I was receiving compliments. After service was
Over, a crowd literally formed around me. Everyone LOVED it! My husband and my daughter love it as well! Luvme is all about quality and excellence! You've tried everyone else, now try the best! Luvme, I love you!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

How do I know I can trust these reviews about Luvme Hair?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Luvme Hair?