• Luvme Hair

Luvme Hair

Write a Review

Overview

Luvme Hair has a rating of 4.6 stars from 1,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.3%
Positive
249
Neutral
2
Negative
13
1702
See all photos
How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,499)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user ceceb8
Michigan
1 review
0 helpful votes
  • Send Message
October 27th, 2020

I absolutely love the wig! Fast delivery etc! I received my wig today in the mail. I will most definitely be ordering from luvme hair company from here on out.

Thumbnail of user allisonc136
Georgia
1 review
0 helpful votes
  • Send Message
February 20th, 2020

This was my first bought online wig, and it was one of the best investments I've made. Great quality product and great customer service. I'd recommend to everyone! #LUVMEHAIRROCKS

Thumbnail of user lorettag39
Maryland
1 review
0 helpful votes
  • Send Message
October 7th, 2019

Not only are Luvme Wigs beautiful and great quality hair, they even sale quality bundle hair with frontals for a great price. I've ordered 4 wigs and steal want a few more!

Thumbnail of user murphyb21
India
7 reviews
2 helpful votes
  • Send Message
October 26th, 2020

Once I purchased a wig from Luvme and it is excellent. I loved it very much. Quality is superb and it suits my hair. Worth the money. Recommended to friends and family.

Thumbnail of user shalondaw18
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 19th, 2023

I love luvme beautiful units for the quality and easy install! I have gotten nothing but amazing compliments.

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Shalonda, many thanks for your recognition of our products, and you look stunning in different styles! Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and excellent services.Thank you and look forward to seeing you again.

Thumbnail of user abtwilliams02
Ohio
1 review
0 helpful votes
  • Send Message
June 28th, 2023

Luvme is the only company i trust to purchase hair from! The units are quality and the prices are just right! I also love how fast shipping is. They are the best out there!

Products used:
Wigs

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Andraea, thanks so much for taking time to send this. Glad to know that your order was delivered in a timely manner and everything turned out well for you. We will keep working hard to provide our customers with memorable experiences. Looking forward to seeing you again in the future. Luvme wishes you all the best.

Thumbnail of user strayhornl
Hong Kong
1 review
0 helpful votes
  • Send Message
April 14th, 2019

Luvme Hair I love my hair it's really soft and it doesn't shed and I used my flat irons on a friend's hair and they were great got her hair silky straight. I will definitely recommend

Thumbnail of user anonymousa1893
New York
1 review
1 helpful vote
  • Send Message
January 7th, 2024
Verified purchase

Color is beautiful. But the look itself ages you. Look too much like a wig to be used on stage on Broadway.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Anonymous,
Many thanks for taking the time to send this review. We'd like to express our regret that the purchase didn't work out as expected. The feedback will be forwarded to the team for continued improvement. Thank you again for your time and feedback. Luvme wishes you all the best.

Thumbnail of user romib1
Illinois
1 review
12 helpful votes
  • Send Message
July 11th, 2018

Dont believe he hype of the hair. The reviews that are positive must have been done by people who were receiving some sort of compensation. Customer service is good until AFTER they have taken your money! Once your purchase is made they are not responsive and are actually very rude. Once they finally responded they insisted that I pay them to return the hair that they have been dishonest about. I too have submitted photos of my order Bc the hair was different colors and not what I ordered. In return, I was told that the hair was fine and that I should find someone to color it. Im sorry but when paying hundreds of dollars for a product you should be able to expect some sort of quality! PLEASE DONT DO BUSINESS WITH THESE PEOPLE! They are terrible and deceiving. They were also dishonest on the customs form saying that the product was a sample and wasnt worth anything which is a complete lie! In all honesty for the time they have wasted of mine and the money they took it is potentially worth taking legal action against the company.

Thumbnail of user tonia.jamison
South Carolina
1 review
0 helpful votes
  • Send Message
September 24th, 2023
Verified purchase
• Updated review

Luvme hair is exceptional. The quality is great and the service is excellent and prompt. Ladies, you owe it to yourself! You won't go wrong. Just get it girl!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Tonia,
Thank you so much for taking the time to send this review. We are thrilled to know you love our products and services. Customer satisfaction is our goal and glad that we've able to archive it. We will continue to work hard on this and provide quality wigs and great services to our customers. We look forward to more ladies joining in our big family! Luvme wishes you all the best.

Simply the Best
August 17th, 2023
Verified purchase
• Previous review

Luvme is the best in quality and service. Shipping is fast and simple. Luvme is my go-to! You can trust them!

Thumbnail of user sharaec6
Oklahoma
1 review
0 helpful votes
  • Send Message
January 10th, 2024
Verified purchase

Great quality, minimal shedding, beginner friendly! I did not change it in any way curls are perfect out the box!

Service
Value
Shipping
Returns
Quality
Thumbnail of user shennaw3
Texas
1 review
0 helpful votes
  • Send Message
October 11th, 2021

Luvme is my favorite site to buy my hair! I love all the versatile colors and styles of my wigs! The value is amazing. My wigs are soft, manageable and beautiful.

Products used:
Wigs

Service
Value
Shipping
Quality
Thumbnail of user brandys114
Arizona
1 review
0 helpful votes
  • Send Message
August 25th, 2020

First of all shipping was pretty quick despite covid... I love the quality of the hair. It has alot of body and bounce. It barley has any shedding and the melt of the lace was effortless.

Thumbnail of user nikkit170
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 12th, 2024
Verified purchase

The wig is just like the picture. I love that it comes with a band. It fits very snugged. I will be ordering again 😌 🤗

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hello Nikki, thank you for your support and beautiful pictures! Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and excellent services.Thank you and look forward to seeing you again.

Thumbnail of user denisem592
Idaho
1 review
10 helpful votes
  • Send Message
December 14th, 2019

Luvme Hair has made a true believer out of me. I have loss plenty of me due to take hair merchant online. These too companies has falsely, post fake pictures of beautiful hair products that wasn't even real. This has caused, me to lose faith in all online hair companies. Until I seen Luvme Hair products and how beautiful the hair was looking on actual people and not on manican heads. I have watch YouTube videos and did my research before I decide to buy a product from Luvme Hair. I finally trust my instinct and purchase my first product from them and it came in 2 days like they said. So that was a plus for me because anybody words should be hold as a bond. I felt better and my products came in a beautiful box. Once I open it I was amazed how soft the hair was, and I had so many extra products that came as a gift as well. I was so happy, and totally empress at how easy and beautiful the wig was. It only took me a few seconds to install the wig, and I been in love every since. I have purchased three wigs from Luvme Hair and I am not done ordering, from them yet. Luvme Hair, has so many products I am interested in purchasing in the near future. The products I have didn't have a strong smell like most online hair products have. There are absolutely no shedding, and the wigs density is very high and this make the wigs ever more beautiful. I have no complaints, and I have 6 of my dear friends that have purchased their first wig as well. As long as this company is in business, I will be one of theirs faithful online customers.
Sincerely,
Denise M.

Thumbnail of user quintanao
Texas
1 review
0 helpful votes
  • Send Message
January 8th, 2024
Verified purchase

I love my 3 wigs that I purchased from Luvme hair, they are beautiful and a great value for the price, 100% human hair

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Quintana, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Thumbnail of user latashah21
California
1 review
0 helpful votes
  • Send Message
July 11th, 2020

New to wigs me to skeptical I was to but I bought my upart wig and I love it and u will to I can have my wig on 1 day take it off the next yas I dont have to have nothing sewn in no more or depend on no one or pay the high prices.

Thumbnail of user jessicap552
Nevada
1 review
0 helpful votes
  • Send Message
April 25th, 2020

2nd wig from LUVME and my 3rd is on the way. The quality of the hair is amazing and the hairline did not require much of any work. LOVE LOVE LUVME. My install used hairspray for a 2day hold, but hair lotion works great as well for a protective Glueless option. Love the options.

Thumbnail of user adis49
California
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

I absolutely LOVE my new wig and accessories!

I got the following:

1.14inch Long Put On And Go Realistic Glueless Yaki Straight Bob With Bangs Wig in Natural Black🖤

2. Wig Holder

3.10 pcs Brown/Dark Brown Stocking Fabric Wig Caps

4.7 pcs - Antistatic Heat Resistant Hair Comb Set For All Hair Types

Added for Free:
5. Tie on bonnet
6.2 Sided Hair Edge brush
7. Tie on headband for frontal closure of wig (If I wanted to glue or other wigs)

This is the 2nd wig I ever own and its the best! Not only is it real hair not synthetic but it ain't going no where! It has 3 secure combs. 1 in the back and 1 on each side. It also has a thick elastic band on bottom back and an adjustable strap! Feels so secure! Love the feeling of the hair its so natural! I really needed a wig due to my extreme hairloss which I've been seeing my doctor for and will be seeing a Dermatologist Wednesday! So thankful for my Luvme Hair wig brings back my confidence👍🏼. Definitely would love to get it in Brown Highlight and Reddish Purple! I would say. There were some blondish/light strands that stood out to me as soon as I took it out maybe 3 total but I will be fine if its too much for me I'll just pluck them out. Other than that to be honest I will be a returning customer for sure! Thank you Luvme Hair you ateeee it with this one!🌟🌟🌟🌟

Thumbnail of user imanim10
Maryland
1 review
0 helpful votes
  • Send Message
December 11th, 2019

My hair is so soft pretty and natural looking. I love the look and the style. I have never been this in love with any wig EVERRR LuvMeHair has earned my trust.

Tip for consumers:
Use this as your go to online store ALWAYS

Products used:
360 Deep Wave 16 Inches Lace front

Service
Value
Shipping
Returns
Quality
Thumbnail of user tempestta
Ohio
1 review
1 helpful vote
  • Send Message
February 26th, 2020

Love love this wig it is my first one an it want be the last. The lace is everything an the hair is soooo soft an holds curls for weeks! This an 18in undetectable lace frontal wig!

Products used:
None just wax stick an gots to be glue spray

Service
Value
Shipping
Returns
Quality
Thumbnail of user lavadao
Texas
1 review
0 helpful votes
  • Send Message
October 15th, 2021

The headband wigs are great for beginner wig wearers. It's easy to install & style. No experience needed to have a beautiful hair do in minutes

Products used:
16' body wave headband wig

Service
Value
Shipping
Quality
Thumbnail of user donnac1730
Illinois
1 review
0 helpful votes
  • Send Message
September 11th, 2021

This is my second wig from you guy's I absolutely love this curly bob wigs sprayed it with water and conditioner ready set go!

Products used:
Purchased 2 human hair wigs.

Service
Value
Shipping
Thumbnail of user pashap1
Louisiana
1 review
0 helpful votes
  • Send Message
September 22nd, 2019

Omg this is by far the best wig I've ever purchased I mean I'm at a lost for words no shedding blends really well. I will be ordering again

Thumbnail of user ayannad5
Michigan
1 review
0 helpful votes
  • Send Message
December 5th, 2019

I've purchased 5 units can't wait to purchase more, the worst part is i can only wear 1 wig at a time, lol, but love all my units

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

How do I know I can trust these reviews about Luvme Hair?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Luvme Hair?