• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.6 stars from 1,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.4%
Positive
253
Neutral
2
Negative
13
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,498)

Rating

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user dhanab1
Nevada
1 review
0 helpful votes
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October 22nd, 2019

I have spent and wasted so much money on wigs from other sites, paying twice as much only for the units to only last a couple of months. Luvmehair by far as top quality hair hair at excellent prices that last for over a year, if taken care of by the buyer... and the shipping is fast also. I am so satisfied with this company, and they'll always have my business.

Thumbnail of user gathas
Nevada
2 reviews
0 helpful votes
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February 8th, 2024
Verified purchase

The smell is not good. It's embarrassing actually. I prefer no hugs for fear they will smell my hair. Yes I have washed, and used apple cider vinegar to no avail

Thumbnail of user leettar1
Texas
1 review
7 helpful votes
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January 3rd, 2022
Verified purchase

I ordered one of their wigs in September and it is now December. I never received the wig and I have been going back-and-forth with the company trying to get a refund. They have been giving me the runaround for months saying it was delivered but UPS said that it got resent. The proof that they say shows it's delivery says it was sent to corporate over goods which is not me. I have asked for a refund because I have not received it and they only offered me a 30% discount on ordering another wig. Do not buy from this company they are scammers. Also the customer service is the poorest of the poor and I will never ever order from them again and I encourage all to do the same and stay away. Honestly they don't even deserve a one star but that's all I can give unfortunately.

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Thumbnail of user cerissar
West Virginia
1 review
0 helpful votes
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March 8th, 2020

I'm so in love with my new piece from #luvmehair! I was skeptical at first but I have zero doubts now. The hair is so soft, looks and feels so natural. I've gotten so many compliments! I can't wait to purchase many more!

Thumbnail of user shirleym962
Texas
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

First off, let me just say the shipping did not take long at all! The quality of the hair is the best I've ever had. Luv Me Hair is my go to for top quality human hair. They never disappoint me at all! Not only do they send hair, but you will also get bobby pins, a cute pouch, luv me clip, stocking cap and such more goodies included. I'm looking forward to purchase my next lovely wig. Thank you LuvMeHair!

Service
Value
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Thumbnail of user pamelad1659
California
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

I love this company! I've ordered about 5 wigs in the last couple months and I have never been disappointed! Every wig looks just like the pictures and they're well made! I also love how quickly they get your items to you! I will be doing business with Luvme for a long time! You definitely get your money's worth and you don't have to worry about getting burned!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Pamela,
Thank you so much for taking the time to send this review. Customer satisfaction is really important to us. It's wonderful to hear that you are satisfied with us and also our honor to have your affirmation. We will continue to bring you good experiences in the future. Looking forward to seeing you again in the near future. Luvme wishes you all the best.

Thumbnail of user porschem73
Texas
1 review
0 helpful votes
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October 19th, 2021

I love my headband wig. It's quick to install especially on the go. It only takes 5-10 minutes to do and I dislike doing my natural hair so this makes it all the better. I bought three headbands wigs to give me a variety of looks. I am in love and will be buying more.

Tip for consumers:
If you are looking for a easy protect style

Products used:
Headband wigs

Thumbnail of user reneec304
Ohio
1 review
0 helpful votes
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July 19th, 2020

The quality of hair is amazing and so soft. I'm a beginner with wigs, so I was trying to find a wig with minimal maintenance as possible, but still looked as if the salon installed it. Luvmehair did just that. I absolutely love it and receive so many compliments. I will definitely be purchasing more:-)

Thumbnail of user funa1
Texas
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I have been dealing with luvme for a while now and I can say I have never been disappointed. Although; I wished this came in 250 density and up to 30inchs.

Thumbnail of user leaughndraehw
California
2 reviews
19 helpful votes
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December 1st, 2019

The wigs will come cut in a style and will NOT be true length! They will make excuses for this and only offer 27% discount ($20) to add insult! Please be careful with this company! They will tell you that most people like the wigs! I assure you I am pissed off about my hard earned money being wasted like this. The told me to give it away!
I gave it to the trash can!

Thumbnail of user marib137
Florida
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

I ordered a wig, and loved the feel of it, high quality, but I did not love the style on me (it was a layered style and the first layer was too short). The process for communicating with customer service, returning the wig, and getting my refund was seamless. They do everything they can to make sure you are satisfied and stand behind their product.

Tip for consumers:
Great customer service

Products used:
Trendy Layered Cut Loose Body Wave 5x5 Closure HD Lace Glueless Mid Part Long Wig 100% Human

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Mari,
Thank you for your amazing review. As a company aiming to offer the best service to all Luvme Hair customers, we’ll keep working hard to make improvements. We promise that every request from our customers will be responded to within 24 hours, and it’s glad to know we hit the mark for you. Your recognition means a lot to the whole Luvme Hair team and is greatly appreciated. Enjoy the rest of your day!

Thumbnail of user tawannad1
Texas
1 review
15 helpful votes
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April 23rd, 2020

I have purchased two wigs from Luvmehair. A full lace wig and a U part wig. I love the quality of both wigs and the hair curls so easy with wand curlers! The curls last for at least 3 days! From here on out I will purchase my wigs from Luvmehair. The pricing is what I love the most and they gave me free flat irons! Also any time I have a question I email and they respond promptly. I highly recommend this company thanks so much because I was tired of paying 300$ and 400$ for wigs!

Thumbnail of user chalfontaq
California
2 reviews
0 helpful votes
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February 23rd, 2021

This place is my go to now for all my wigs. I have units over 2 years old and still in great condition! They even made it extra large for my extra large head for am extra $10 charge. So realistic even my friends forget it's a wig! Two thumbs up!

Products used:
Wigs and ponytail

Service
Value
Shipping
Quality
Thumbnail of user shanequap1
Tennessee
1 review
0 helpful votes
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December 6th, 2019

Not only did I receive a high quality wig, but I received it in less than a week! I hope this review helps someone else doing their own investigation, and settles their nerves. Of course, this is only my own experience, but based on that, I'm very pleased!

Thumbnail of user myar11
Colorado
1 review
24 helpful votes
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November 25th, 2019

My order took 3 weeks and 2 days to reach me. Was not even a lace front and it came way longer then I ordered. It was nothing at all like it was displayed on the videos. No lace front no baby edges no curls. I'm highly disappointed and upset. And I've reached out to them a few times asking for my refund and no one has responded back to me yet.

Thumbnail of user lashawnr8
Indiana
1 review
14 helpful votes
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August 5th, 2021
Verified purchase

I sent several emails asking to exchange my wig for the same style just a different length and I don't get any replies. They say you can return your product but I'm scared to send send my wig back before I speak with someone on the phone or by email, Im afraid I will be out my money and won't have my wig because I sent it back for a refund or exchange…. What am I supposed to do? Any suggestions?

Products used:
Wig

Thumbnail of user carshenal
Maryland
1 review
1 helpful vote
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April 5th, 2020

I'm absolutely in LOVE with my new unit from Luvme Hair! Undetectable lace frontal water wave 10 inches cut into a bob! This is my first purchase and I will be ordering more without a doubt! No shedding, full and super soft!

Thumbnail of user baileyc46
New York
2 reviews
0 helpful votes
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October 27th, 2019

5 stars from me. Sending a huge thank you to the ladies of this shop, especially Lita for taking care of me. My hair feels so healthy and light. I'll be returning forever as I've found my new salon home.

Thumbnail of user aldinaw
North Carolina
2 reviews
9 helpful votes
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June 18th, 2020

I've been wear ing wigs for years but recently started investigating in better quality. I must say I've had some ups and downs. However, after watching videos of these Beautiful units, I decided to buy the Celebrity wig. It was amazing! A week later I ordered the ombre frontal and 2 weeks later another frontal. I love every one and plan on purchasing again next week. Honestly, I want so many and its addictive! I tell everyone about LMH the quality is out of this world! The price point is unbelievable not to forget all the goodies you get with them. One more thing, the Customer Service is unlike any I've ever seen. You would think I worked for the company the way I answer many of the question on the blogs. Trust me, you will not be disappointed!

Thumbnail of user daniellem400
Michigan
1 review
0 helpful votes
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July 21st, 2020

This u part unit was very easy to install even for a non wig wearing person such as myself. After installation it was very natural looking. I love it. I will definitely order Luvme units from now on. The quality of hair is great

Thumbnail of user javontec1
New York
1 review
9 helpful votes
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August 12th, 2020

I can confidently say that this is the best company I've ever dealt with when purchasing hair. I've bought 5 different units and can't tell you one negative thing about any of them. The hair is soft, doesn't tangle or shed easy and very full.

You cannot beat the prices either. And shipping is FAST! Each unit comes with little gifts, I've gotten rhinestone clips, a curler and flat iron, a satin scarf to lay edges, Bobby Pins, rat tooth combs, tweezers, etc. literally not one negative thing I can think of, all positive! I love LuvMe Hair!

Service
Value
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Thumbnail of user serenag29
California
1 review
17 helpful votes
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November 16th, 2020

Luvme hair has fake hair and horrible products. In my first order I was suppose to receive a human hair straight blonde 613 lace frontal wig. It was nice at first, but after 4 months the hair became tangled and unmanaged. I took very good care of it and my friends just laughed because it kept reverting back into a bird's nest after every style, people told me it appeared to look plastic even though I paid a bundle for it. The company site read that it would last a year. I had to throw it away. Then I saw an advertisement for 90% off this black kinky straight full lace wig. Instead I received a cheap imitation plastic black wig that I could find in any store that would have been way cheaper in price. The Luvme hair site also has too many unofficial affiliates with other companies it's hard to know if your ordering from an authentic website. I will never order anything from this company again.
Serena

Thumbnail of user qiandral
Pennsylvania
1 review
0 helpful votes
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May 25th, 2020

Hello this is my second purchase from luvme and they have ceased to amazed me yet again... I got my unit 4 days ahead of schedule which was good being I wanted it installed for my birthday. I just want anyone who's skeptical to know don't hesitate they are legit and the hair is great quality, you will not be disappointed

Thumbnail of user sabrinag37
Minnesota
1 review
1 helpful vote
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August 19th, 2019

I have bought 3 Wigs from Luvme Hair. I was referred by a family member. I ordered my first wig to test it out and fell in love. Get you some great quality hair/wigs for a reasonable price. You WON'T be disappointed!

Thumbnail of user michellew1560
Georgia
1 review
0 helpful votes
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September 7th, 2021

Luvme hair provides the best quality wigs online. I have purchased at least 5 wigs from their site and each one arrived within a few days, packaged beautifully, and complete with free accessories. I highly recommend.

Products used:
Wigs

Service
Value
Shipping
Returns
Quality

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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