• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.6 stars from 1,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.4%
Positive
252
Neutral
2
Negative
13
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,498)

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user bishl
TW
1 review
8 helpful votes
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September 12th, 2018

This is absolutely excellent website. I've had mine 6 months wearing it almost all the time, I really wanted to see just how well it would hold up and it's amazing! Hair still soft shiny and over all great. I was really hard on it since it's my first wig from them and I'm very, very impressed, I'll never order from anyone else!

Thumbnail of user lindat2700
New York
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

So this is literally like the 15th wig i have purchased from LUVME. I love the color a lot. I have not worn it yet. Buy this you will not regret it and its hd lace

Thumbnail of user angelan115
France
2 reviews
0 helpful votes
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October 30th, 2019

I had never worn a wig before. These feel as if you're not wearing one at all. With the undetected lace, it looks like you're not wearing one. This 12 in water wave has been on vacation in the The French Riviera (Italy, Monaco, France) Made me look good for my b'day

Thumbnail of user cynthiak1295
North Carolina
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Nice and soft curls. Nice curl pattern. Length just right for me (12 inch). Color varies with the lighting. Sometimes the color radiates like rays from the sunshine. There is very little shedding. Great hair quality. Overall this is a lovely radiant unit.

Tip for consumers:
Take the time to browse. It has great offers!

Products used:
Wigs

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Value
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Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Cynthia, many thanks for your recognition of our products and services. We are aiming to offer the best services to all Luvme Hair customers to quicken the process of their requests and save customers' time. Satisfying every customer is our unremitting pursuit. Glad to know we hit the mark for you. We will continue to provide you with good experiences in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Thumbnail of user ayminb
District of Columbia
1 review
0 helpful votes
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October 22nd, 2021

I've purchased 3 wigs, two I absolutely adore 10/10 and one was just ok (not as full as I'd prefer but still really good). The quality of the hair was amazing in all three (you really have to know how to take care of them) and no complaints on customer service.

Products used:
Kinky headband wig
Curly headband wig
Undetectable afro curly hd lace wig

Thumbnail of user pammys1
Virginia
2 reviews
9 helpful votes
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November 19th, 2022

I ordered 3 wigs under the assumption that it was another well known site.I received them today and I'm not pleased at all.they suppose to be human hair but they look and feel like Synthetic. The colors are wrong also, what a waste of time to wait over 30 days and to have to pay to send it back to them in too of having to pay to receive the items back.Very disappointed don't waste ur money.garbage...

Thumbnail of user lashawniam
Maryland
1 review
0 helpful votes
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December 4th, 2019

I ordered the summer celebrity wig per recommendation from my stylist for install. This was my first time getting a lace closure installed, I immediately fell in love with the hair quality and how well it fit my face. I will be ordering again for future installs.

Thumbnail of user kayd283
Texas
1 review
6 helpful votes
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January 12th, 2023

The products I've received are not as depicted. I regret purchasing from here. If you order something and you don't like it, you're responsible for the fees associated with returning the item. My original order was not available so I chose a different item. It appears that they change the prices frequently also, but I was still overcharged as well. I dislike them both and I'm trying to work with the company to resolve the matter. It's been an ongoing issue for a month now.

Service
Value
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Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Kay, we'd like to express our regret that you were having trouble with the products.
As a company aiming to offer the best service to all LUVME customers, every feedback matters. We will continue to improve our products and service. We wanted to review the emails but couldn't find your order number. We hope the issue has been resolved now. LUVME offers a 30-Day Return guarantee, we will need to confirm the wig pattern and lace condition before providing the return informations. We will send the return construction right away and take good care of the return request after we confirm the order is returnable. To expedite the return, cooperation and understanding from the customers will be greatly appreciated.
We also noticed that you had some concerns for the prices. To welcome first time customers and express our gratitude to the return customers, we will have some sales for the products. If you found that you were overcharged, feel free to email us and we would love to check accordingly and refund the difference once it's verified. Sometimes emails might expand the time of getting the issue solved, we now have online chat service available at 5am-5pm(PST Time), you can contact us by either way. We are always here to help!
Thank you again for your time and support. Luvme wishes you all the best.

Thumbnail of user aishahf
Georgia
1 review
0 helpful votes
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June 17th, 2021
Verified purchase

I've purchased 2 lace front wigs ans 3 headband wigs from luvmehair. I just put on my loose wave headband wig this morning and I'm in love l. Great quality wigs, super convenient, and fast shipping. I'm definitely purchasing a deep wave headband wig within coming weeks. The free gifts with each purchase is a plus too.

Thumbnail of user arethab7
Colorado
1 review
0 helpful votes
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November 4th, 2020

Where do I start. First off, I'm hard to please when it comes to wigs. I have been getting them custom made for a while and decided I wanted to just skip the waiting process and buy them already made. That's when I discovered luv me hair. So far I have purchased three wigs this year—and I am amazed. The hair quality is great, shipping is very fast. I have sued one wig and it is still in good shape. Holds a very nice curl and not hard to straighten out. The wigs are easy to maintain and wear—with clips and a strap providing extra security. Please don't hesitate just make your purchase!

Tip for consumers:
Be sure to select the option of lace that you want. They very in sizing.

Products used:
All products listed above

Service
Value
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Thumbnail of user shakalab
Illinois
1 review
5 helpful votes
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January 7th, 2019

At first I was a bit skeptical but let my guard down and ordered, it only took 3 days to get to me. The hair was well packaged and very very soft, easy install and curled well... best wig I've bought in a long time. Definitely will be ordering again.

Thumbnail of user daniellea166
Minnesota
1 review
16 helpful votes
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November 15th, 2020

I was nervous to buy this since I'm new to wigs and starting my natural hair journey trying to avoid tight weaves. This wig came quick. No shedding no tangles I haven't had to brush this wig once! Its beautiful and thick. Pictures don't do it justice trust me you will love this. Best investment I made and soo unbelievably soft. Not second guesses honey buy it. This is a must have item!

Thumbnail of user yolandaf110
Georgia
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

I have never worn or purchased a wig. This was the perfect choice for me! The hair is soft and beautiful created. I was nervous until I actually put it on…the compliments keep coming! Get yours today, you won't be disappointed!

Products used:
The headband wig

Thumbnail of user staceyl146
California
3 reviews
5 helpful votes
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December 17th, 2020

I will start by stating this was the easiest and fastest install... I just put my hair in a couple of braids then placed the wig on. There are enough combs within the cap where you don't need to add any... or wear a wig cap. I only needed to use my flat iron on a couple of places to give it appeal for my look. The hair is so soft and silky. No one knew I was wearing a wig, they thought I just went and cut a new style. I got so many compliments from wearing. I've recommended this unit to several friends... as they loved it.

Thumbnail of user lisal1031
Missouri
1 review
0 helpful votes
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April 5th, 2020

This is the best wig I have ever purchased. I suffer from extreme hair loss. You can't tell with these beautiful wigs. Very classy packaging and high quality hair. I will definitely order again in the future.

Thumbnail of user aprilb187
Illinois
1 review
0 helpful votes
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January 1st, 2020

This hair is amazingly easy to manage very minimal shedding curls are beautiful I get compliments all day and the best part is that it looks so natural. This was my first time trying wigs and after watching a few videos I was able to install myself and it turned out beautifully.

Thumbnail of user shyd6
Alabama
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

I love this company so much I have recently purchased 3 wigs and 2 were the same which was the water wave unit …their hair is so immaculate it's so much good I can say but I rather u try it yourself.Don't walk run to get this unit u will not be disappointed

Tip for consumers:
Hair

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Value
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Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear customer,
Many thanks to your 5-star review! It overwhelms us so much, and you look fabulous!
We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.
Luvme Hair wishes you happiness every day.

Thumbnail of user tracir30
Michigan
2 reviews
24 helpful votes
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September 15th, 2020

I have now purchased 4 wigs within the last 2 years and it's been the best investment. The quality of this hair is unbelievable and the ability to literally take it out of the box, instal and go is amazing. I was very nervous about buying a product online, but the customer reviews and selfies. Sold me! You cat go wrong. And the shipping time is super fast! What are you waiting for? Order now

Thumbnail of user dip13
North Carolina
2 reviews
3 helpful votes
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January 26th, 2021
Verified purchase

I absolutely loved my first two headband wigs. But I ordered three of the short bobs and I really dislike them. I tried to style it better but no... they're just not nice unless you're a professional stylist who knows how to "hook it up." I should have returned for an exchange instead of trying to fix it. I may have to try a new company now.

——

Thumbnail of user tashab166
New Jersey
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

The quality of the hair is always great. I think that you should show the different lengths in the hair so customers know exactly what they are getting. My last unit said 10 inch but it looks lie a longer was advertised so I assumed I was getting what was advertised. I still 🥰 loved the unit.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Tasha,
Thank you for taking the time to send this review. Normally the length on our website refers to the original length of the hair instead of the length after styling. Thus, the length may look shorter because of the curls. We appreciate your nice suggestion and will forward it to the team for continued improvement. Luvme wishes you all the best.

Thumbnail of user jeremien
Cote D'ivoire
1 review
1 helpful vote
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April 20th, 2019

No doubt, their packaging is so awesome! They actually take the time to package your wig along with extra goodies! I was truly impressed. My daughter is going to hook it up for me this weekend. I will definitely put a picture up of my box of goodies and wear my lace front wig.

Thumbnail of user teonag
Teona G.
Alabama
1 review
27 helpful votes
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April 3rd, 2019

I've been emailing this company since this poor excuse of a wig arrived last Thursday. I messaged through Facebook and they finally answered on Monday asking if I want a refund. I said yes, and they're not responding. I should have known better!!! What I got vs what I ordered is attached. These are NOT the same!!

Thumbnail of user essencem1
South Carolina
1 review
0 helpful votes
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November 12th, 2019

I've always been afraid of wearing a wig. Not sure if it would be secure enough or that it would be way too hot. But honey, this wig is completely breathable, light, and the hair quality was everything. Even the box is cute lol

Thumbnail of user porsched
California
1 review
0 helpful votes
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December 9th, 2019

This week was one of the biggest struggles I've dealt with in a long time I was really skeptical about how it would turn out if it would actually be what I ordered my girlfriend kind of talked me into it she said if I wanted it I should get it especially since it's around my birthday so I said tuck it let's just order it... you only live once... right? Based off of that, it was the best decision I've made in a very long time I do not regret it, it's beautiful and it's just what I thought it would be. Cap is a little big or my head is small. But over all it's amazing.

Thumbnail of user chelseas169
Texas
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

I've purchased several times from Luvmehair and with each shipment I become more impressed. My most recent purchase is the Jerry curl headband wig. It is by far my favorite purchase (or my go to wig) it looks like my natural hair easy to maintain and I always get tons of compliments! If you are look for a yes to buy this is it don't wait Purchase it now!

Products used:
Wigs

Service
Value
Shipping
Quality

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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