• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.6 stars from 1,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.3%
Positive
249
Neutral
2
Negative
13
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,498)

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user carolynn160
Washington
1 review
0 helpful votes
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September 3rd, 2021

I ordered my first head band wig and was skeptical. The day I got it I put it on and wow I felt amazing. I can change up my look with it
I ordered a second one straight and longer and LOVE it so much. I plan to order a third one real soon. Its so easy to use and makes my life easier as far as doing my hair
Get up and go

Service
Value
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Quality
Thumbnail of user laurac616
Hawaii
1 review
0 helpful votes
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October 5th, 2019

I have been seeing the videos on FB for a while now in reference to the hair units from Luvme Hair. I was skeptical at first but said why not and went with the 10" undetectable lace unit in water wave. Shipping was super fast and I was very happy with the packaging and the care for the hair unit prior to receiving. When I took the hair out of the packaging it was so soft and pretty! The curls were very bouncy, and not only did it come with wig caps but a pouch with some hair tools as well. I installed the unit myself and it was very easy to do so. Needless to say I am very happy with my purchase from Luvme Hair and I will most definitely be purchasing from them again in the very near future! Thank you at Luvme Hair!

Thumbnail of user stephaniez67
Pennsylvania
1 review
0 helpful votes
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December 19th, 2019

Luv me hair is the best out there! I've ordered 3 wigs from them this last order is my 4th! My other wigs I've had for 1 year almost two I dyed the hair several time ms and the hair gets softer and looks so good! The chestnut wig the color is beautiful especially for the fall and winter! The texture is soooo soft! I will always order from this company! Not only do you get hair you get cute little gifts!

Thumbnail of user nicolev446
Texas
1 review
0 helpful votes
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June 4th, 2021
Verified purchase

Soooo I've been playing around with this wig. I've washed it and decided to wear it down. I am absolutely in love with it. I have received so many compliments. People think it's my real hair! This is my second review

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Value
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Thumbnail of user nikitaj7
Florida
1 review
0 helpful votes
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October 5th, 2019

Great quality hair, affordable, and timely shipping. I've ordered three wigs from this company so far and I love each one i was skeptical at first but my worries were put to rest after I received my first wig I was in love with my hair journey ever since

Thumbnail of user dasiaw
Wisconsin
1 review
0 helpful votes
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March 11th, 2020

I had seen luvme hair online & was nervous about ordering as this is my first time ordering hair online. The hair came surprisingly fast! Both wigs came in a beautiful purple box with goodies inside! And the hair is so soft. People have thought it was my real hair! Definitely not my last purchase from luvme hair!

Thumbnail of user christinas343
Kansas
1 review
1 helpful vote
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July 5th, 2019
Verified purchase

I would just like to say that this is my first time doing a wig install myself. It also is my first time purchasing from Luvme Hair. Let me tell you... I was really impressed! My order was to me within 3 days! Also, this wig was so easy to work with and is soooo soft! I purchased 2 wigs, the one that I am currently wearing is the 24 inch body wave. (Highly recommend) I also purchased the 18 inch water wave. I haven't worn it yet but looks right out of the box. I will definitely be back to purchase more from Luvme Hair!

Thumbnail of user faithr27
Minnesota
1 review
0 helpful votes
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September 23rd, 2019

I started wearing wigs because of the low maintenance. I know there are YouTube videos showing how to do all this extra stuff with wigs but you dont have to do that with this hair. So natural. So beautiful. So soft. So professional.

I love this hair.

Thumbnail of user sadet1
District of Columbia
1 review
20 helpful votes
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July 25th, 2020

From a girl who loves a u part, let me tell you this one is great. It blends great with my natural hair that is just blow friend and flat ironed, washes great with minimal shedding and I can just do some flat twist on my head and have some leave out to straighten. I'm a 4c for reference and it still blends great. I got the 14" u part and I'm in love. I've been wavering on getting it and I promise you'll love it. Next I'm buying the kinky straight so I can blow dry and wand curl

Thumbnail of user janekaw
DO
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

LuvMe Hair is a great website, easy to understand and use. They also have the best quality hair! It is the only site that I purchase my hair from. Customer service is friendly and reaches back to you in a timely manner. You can't go wrong purchasing a wig from them.

Products used:
Wigs, hair accessories

Service
Value
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Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Janeka, thank you for taking time to send this. Our team inputs a lot to make our products have better performances in every aspect. To simplify the order process, we will improve our website regularly to meet our customers' needs. We are also glad that you are satisfied with our customer services. We will continue to work on this and provide you with good experiences in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Thumbnail of user kourtneej
Georgia
1 review
0 helpful votes
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November 11th, 2020

I'm so in love with my new kinky straight headband wig! I have locs currently so this is definitely a great alternative for a new hairstyle! I look years younger! So soft and lush I can't keep my hands out of it! Fast delivery and beautiful packaging lots of accessories! Thank you for making wig wearing for us soooo easy!

Thumbnail of user gaylep48
Texas
4 reviews
0 helpful votes
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September 26th, 2023
Verified purchase

I received my unit yesterday and I was able to wear it immediately. I didn't have to wash it to get rid of smell. The curls were lovely, nothing had to be done to it, out the box and wear with pride.
I also loved how the DHL delivery came exactly when they said they would.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Gayle,
Thank you so much for taking the time to tell us how you feel about your recent purchase. Luvme aspires to offer beautiful quality put on and go wigs and great shipping service. It's wonderful to know you had a positive experience with us. We hope to see you again and provide you with great experience next time. Luvme wishes you all the best.

Thumbnail of user shareec2
Washington
2 reviews
20 helpful votes
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January 19th, 2020

I received my unit on 1/15/2020 and was completely shocked and angry at the product I received. It wasn't as described and had a different color shade as well. I've contacted the company several times requesting a refund. Per return instructions I've include pictures of the product and the company has been reluctant to provide any other return directions. The only response from the company was to try and have the product professionally styled, by one of their approved stylists. I declined and have continually requested a refund with no response from the company. I feel as though I purchased a product I'm not satisfied with and the company refuses to assist with my refund. This is like highway robbery and totally unacceptable. This company's false promises of easy no hassle returns are a sham and fraudulent. This company needs to be held to a higher standard! Company has false advertising and shady business practices.

Tip for consumers:
Buyer Beware

Service
Value
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Returns
Quality
Thumbnail of user gabriels319
Alabama
1 review
0 helpful votes
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May 12th, 2020

I love all the wigs I have purchased from this company. I have been ordering wigs for about a year and have never been disappointed. The shipping is fast and the hair is affordable with great quality.

Thumbnail of user pamelab1445
Nebraska
1 review
0 helpful votes
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November 6th, 2021

The curls are so pretty and so soft and the quality of the hair is definitely virgin hair, Which is a plus so if you ever decide to color the unit it will take very nicely. With proper care and the right professional products shampoo/conditioner your unit can last up to a year longer and the curls will always snap back. And this unit can be versatile meaning you can switch up your style with a half up half down look.

Tip for consumers:
Use professional products for the longevity of your wig with proper care units can last up to over a year

Products used:
12 inch water wave Lace Closure wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user twandar
Florida
1 review
0 helpful votes
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May 4th, 2020

I received my wig in a very timely manner (all things considered with COVID 19) probably took about 5 days. The quality of the package and the gifts are awesome. The wig itself is beautiful I've had it on for about a week and have had no shedding! Looks very natural and I love that it has a band for added support. Luvme definitely has a new loyal customer.

Thumbnail of user charellg
Maryland
1 review
0 helpful votes
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December 8th, 2020

Omg, I was literally able to put my wig on from the box. I absolutely love it. I was afraid it may have been too big or I would have to do something to it but nope, I put it right on and I absolutely love it

Thumbnail of user yayraa
Colorado
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

I am absolutely in love with this hair. I received so many compliments the first time I wore this wig and they still keep coming. The curls look so natural, many people think it's my own hair. It's a great buy and definitely first time friendly.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Yayra, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.

Thumbnail of user rubicelav1
California
1 review
1 helpful vote
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August 9th, 2022
Verified purchase

I bought the Natural Short Curly Fringe With Bangs and it is my best wig, it is full, its bouncy curls and it feels very luxurious human hair. Im very happy with my purchase and I'm already planning my next buy. You wont be disappointed!

Tip for consumers:
Recommend

Products used:
Wig

Service
Value
Shipping
Quality
Thumbnail of user monam86
Illinois
1 review
0 helpful votes
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January 16th, 2020

I absolutely love my piece (Celebrity wig) I purchased from this site! I was highly impressed with the quality of the hair and the make of the wig! I would definitely order from the site again in the near future!

Thumbnail of user norah61
Pennsylvania
1 review
0 helpful votes
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June 5th, 2020

I Absolutely Love this Hair! This Full Frontal 18" 180% Density is Giving Me Life! The curls lasted for a week with very low maintenance. I received it through UPS within 5 Days during this Covid-19 pandemic and was able to track My package the whole way!. I cant wait to order a new style for the summer!

Thumbnail of user keishad51
Georgia
1 review
0 helpful votes
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July 14th, 2020

They have the best services. I can order my hair today and get it in seven days or less. Even through Covid my hair has come in a timely manner. I have gotten the best quality hair through this company thank you guys for such great service. As always I will continue to order through you guys.

Thumbnail of user ymossie1973
Kentucky
1 review
0 helpful votes
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June 28th, 2023

Luv Me is truly a head above the rest. Their wigs are so lovely and full. Exceptional quality! Lady the curls are curls. The wavy is wavy, the black is black and the brown is brown. It's all just so beautiful it's us. Let's have fun

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Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Yolanda, we appreciate you taking time to send this. Customer satisfaction is our goal and we are so happy to know that we are not able hit the mark for you. It's also our honor to have your affirmation on our products. We will continue to do well and provide you with because quality wigs in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Thumbnail of user mamiem24
Georgia
1 review
3 helpful votes
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March 3rd, 2023

I ordered a 10" human hair bob middle part wig from this company. I received a side part wigs that's feels like synthetic hair. I emailed the company to get instructions on sending it back for a refund. I haven't received a reply after sending several emails. I believe this company is a scam, and the positive reviews are scams as well.

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Mamie, thank you for taking time to share your experience and sorry for this delay response.
Please accept our sincerest apologies for the unpleasant experience. We would like to check on the issues you mentioned, unfortunately we couldn't find your order number with the informations left here. We hope the issue has been resolved now. Customer satisfaction means a lot to the whole team. If the wrong product was sent, we would like to check the surveillance video with the warehouse and provide a solution to get it solved. We promise to respond to every request from our customers via the email within 24 hours. If you don't hear back from us for a long time, please don't forget to check your spam folder as well. If the email doesn't work, we also have online chat service available at 5am-5pm(PST Time). Feel free to reach out to us by either way. We are also here to help.
Thank you again for your time and support. Luvme wishes you all the best.

Thumbnail of user ashleyw234
West Virginia
1 review
8 helpful votes
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September 6th, 2018

I ordered a upart wig Brazilian body wave 18 inches from this website and the first hiccup was that they sent my package through Dhl with the wrong shipping address and spelled my name totally incorrect. Then when I finally got the package it was the wrong item. It was CLOTHING not my wig! I am now disputing the transaction with my bank to get my money back. I would advise any and everyone not to order from this site! Buyers beware!

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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