• Luvme Hair

Luvme Hair

Write a Review

Overview

Luvme Hair has a rating of 4.6 stars from 1,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.3%
Positive
249
Neutral
2
Negative
13
1702
See all photos
How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,498)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user delvoniac
Georgia
1 review
0 helpful votes
  • Send Message
June 29th, 2023

I have had the pleasure of communicating with Luvme's customer service via email on multiple occasions, and I must say I give them a 10 out of 10! Not only did they address and respond to my email, but they also followed through to make sure that what they said they were going to do was actually done! They also followed up with me afterwards to ensure that I was satisfied with my service! Keep up the good work Luvme's customer service team!

Products used:
Wig and flat iron

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Delvonia, many thanks for taking time to send this. Our dedicated staff will be pleased to learn of your high praise for such a nice review. Customer satisfaction is very important to us. We promise that every request from our customers will be responded within 24 hours and will try best to solve the issues. Looking forward to seeing you again in the future. Luvme wishes you all the best.

Thumbnail of user verab147
North Carolina
2 reviews
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

The hair is so smooth, I really Love it, and have purchased 2 already and cant wait for the next one.

Thumbnail of user janices242
Maryland
1 review
0 helpful votes
  • Send Message
October 3rd, 2019

I ordered this wig back in October 2018 and to date the wig is still looking fabulous! This wig has minimal shedding, no tangle, remains very soft after washing and conditioning the hair. I just ordered another wig and will continue to order from LuvMe Hair. Keep up the work!

Thumbnail of user shereep36
Oregon
1 review
0 helpful votes
  • Send Message
September 28th, 2023
Verified purchase

When my wig come in the thread that was connected to the lace was already unraveled making the lace fall off the wig. It really hurts my heart cause I've been buying wig from LuvmeHair for over 5 years

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sheree,
Thank you so much for taking the time to send this review. Luvme hopes to provide a positive experience to our customers. We are sorry to hear about your disappointment with us. If our customers meet any issue when ordering, please feel free to email us at customercare@luvmehair.com. We will always be happy to assist and promise to respond to emails within 24 hours. If there is anything wrong for the wig, kindly keep it in original condition as it came in. Some pictures of the wig to show the issue mentioned will be helpful so we can understand the situation better and offer some assistance accordingly.
To get it solved as soon as possible, we have sent an email asking for more informations. Please kindly have a check and respond at your earliest convenience. Looking forward to hearing from you soon. Luvme wishes you all the best.

Thumbnail of user kimberlyp948
Tennessee
1 review
0 helpful votes
  • Send Message
September 18th, 2021

I'm so inlove with this headband wig. It's my first time trying it. It's so soft and everyone think it's my hair because my real hair is the same fullness, but on the days my hair don't want to act right, it's so convenient to stick my wig on and go. I will be ordering a few more

Products used:
Headband wig

Thumbnail of user shavonnes10
Tennessee
1 review
0 helpful votes
  • Send Message
June 21st, 2023

I LOVE LOVE my wig! I purchased a 10 inch bob with bangs from Luvme on a Tuesday and I got it on a Thursday! I was shocked by how quick I got my wig! I've gotten so many compliments you would of thought I was Beyoncé. Lol I am definitely going to shop with them again! Make sure you get yours too!

Products used:
10 inch Bob from Luvme

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Shavonne, we appreciate you taking time to share your experience. Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. Meanwhile, Luvme Hair always try best to ensure every customer get their orders within promised delivery time. We will continue to provide you with great experience in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Thumbnail of user laviono
Maryland
1 review
0 helpful votes
  • Send Message
July 21st, 2019
Verified purchase

Im so in love with this Bob cut wig! It came well packaged with all the bells and whistles! Clips extra bobbi pins and elastic band! The hair is super soft and fits my head like a glove. This is my second wig from luvme hair and they definitely did not disappoint

Thumbnail of user kiwannad
Florida
1 review
0 helpful votes
  • Send Message
December 22nd, 2020

Sis! Luvme Hair is the real deal NO CAP! I ordered 2 wigs from them. Handband Deep Wave 26" (pictured) and U Part Wig Bodywave 24".
Let me tell you, give them a try. The hair is soo soft... smell good... NO SHEDDING. The hair came super fast.
The extra goodies you receive makes you feel spoiled. I received a hot comb and the honey blonde highlights with the combs already attached.
They included 7 headbands, pins, and many more trinkets with the promotions of the U Wigs and Handband Wigs.
I will be purchasing more in the future.

Thumbnail of user aprilm670
Georgia
1 review
0 helpful votes
  • Send Message
November 29th, 2020

Luvme hair has the best quality hair. It is very soft and feels so good. The wigs are easy to apply and are shipped quickly. I have purchased about 5 to 6 wigs from this company and I am a very satisfied customer.

Thumbnail of user keantricel
Tennessee
1 review
0 helpful votes
  • Send Message
October 26th, 2021
Verified purchase

I recently purchased the 614 blonde bob wig with side part. Was looking for a wig with a side part and Luv Me hair had exactly what I was looking for. Since I'm not a fan of the brightness of 613 blonde, I water colored the unit to a darker color. It does shed, but very minimal. I recieved compliments from everyone. The shipping was reasonable and service was good.

Thumbnail of user veronicab228
Texas
1 review
0 helpful votes
  • Send Message
November 18th, 2020

Quick, easy, and low maintenance! This headband wig is versatile and easy to maintain. I also love the fact that the black band can easilybe concealed by another headband. This is the second wig I've purchased and they have not disappointed me yet!

Thumbnail of user trevaa6
West Virginia
2 reviews
1 helpful vote
  • Send Message
May 12th, 2022
Verified purchase

I have purchased over 6 units from this company. Needless to say I'm over the top please with everything I purchased from them. The hair is soft with very little shedding. Very high quality wigs. They also give you discount codes which drops the price tremendously. There's always a sale. I urge you to try them out. You won't be disappointed. The wigs arrive fast. I luv luv luv Luvme Wigs.

Tip for consumers:
I’ve already stated everything other than they give you gifts with your purchase

Products used:
Wigs

Thumbnail of user briannas47
Minnesota
1 review
1 helpful vote
  • Send Message
October 3rd, 2019

I loved everything about Luvme and it's my first time ever ordering from them. The packaging was pretty, and the bundles/closure are everything I hoped they would be, soft, minimal shedding, and they smelled great.

Thumbnail of user jennar44
North Carolina
1 review
0 helpful votes
  • Send Message
August 10th, 2019

The packaging was was everything The hair is amazing. It is very soft and manageable. The lace is transparent so that was a plus for me and saved lots of time from having to do extra work to it. I received the 180% density glueless lace frontal preplucked wig 20 inches. I would highly recommend this brand to anyone

Thumbnail of user akilahe
New Jersey
1 review
10 helpful votes
  • Send Message
November 28th, 2018

Hello,

I just received my order and I'm extremely disappointed with the quality of the hair on this unit. The hair is extremely frizzy and dry and this looks like a mop! Of course no replies to my emails regarding returning this product! So aggravated!

Thumbnail of user gaylet47
Texas
1 review
2 helpful votes
  • Send Message
March 2nd, 2021

The first couple of times I bought the undetectable 2.0 wig from Luvme hair was an awesome experience. The hair was soft and lasted more than a year. However, the last 2 wigs that I recently bought were of poor quality. The hair got so nappy and tangled in the back and dry and hard. This was only after 1 month. Amazon has better wigs. I won't be buying from Luvme hair again.

Tip for consumers:
The quality is a hit or miss.

Products used:
Lace wig

Service
Value
Shipping
Quality
Thumbnail of user patriciab808
Georgia
1 review
0 helpful votes
  • Send Message
October 13th, 2019

This hair is so soft and very easy to manage! It's very very light weight I spray it with lotta body and coconut oil spray for shine! It stays beautiful all day long! It doesn't shade at all, I'm a loyal customer of true glory hair, and Luvme hair is a better grade of hair hands down! I am a satisfied customer I will be purchasing from Luvme hair soon!

Thumbnail of user nataliem464
Georgia
1 review
0 helpful votes
  • Send Message
December 14th, 2019

Luvme Hair is the best company. I recieved my package within 3 days. And I love how you have to sign for your packages before receiving them. This u-part wig I recieved is so soft, easy to install and affordable.

Thumbnail of user moniqued90
New Jersey
1 review
0 helpful votes
  • Send Message
December 20th, 2020

You can never go wrong with this company the hair the styles, the price and delivery are awesome the best to ever do it. This is my 2nd unit (wig) and they wow me every time. You have a customer for life right here. Luvme hair your the best.

Thumbnail of user margaretj77
Nicaragua
1 review
0 helpful votes
  • Send Message
May 3rd, 2019

This is my second luvme hair. The first one I purchased was the side part Bob. I love the softness of the hair, the density and what a great experience it is to wear. You don't have to be young to treat yourself. This hair is for everyone. I highly recommend this product.

Thumbnail of user jasmineh125
Tennessee
1 review
0 helpful votes
  • Send Message
July 11th, 2020

This was definitely my first time purchasing from "Luvme hair" and I was absolutely impressed with my 16 inch deep wave frontal wig & from now on I will only be purchasing from your company. Thank you for this beautiful new hair journey!

Thumbnail of user denaa15
Texas
1 review
0 helpful votes
  • Send Message
December 17th, 2019

I absolutely love LuvMeHair. The quality of the hair is good & with proper care it last for a long time. This is my second purchase & I already my next order waiting! The shipping is super fast & with every purchase there is a complimentary gift bag. Honestly, I was very skeptical about ordering hair online, but I'm so happy I gave LuvMe a shot! I will never order from another site again! LuvMe is OFFICIALLY my hair home

Thumbnail of user melissam977
Florida
1 review
9 helpful votes
  • Send Message
March 27th, 2020

I have ordered from Luvme Hair a few times. I love how they have coupon codes that you can use to get a discount on the hair. I also love the fast shipping I got the hair in less than a week. I also love the gift package they give you with your wigs which it includes a few hair accessories. I love the quality hair that they have and love how it can be versatile. The wig I ordered is a lace frontal 14 inches color 613 which is blonde body wave. I dyed the hair by highlighting it with two Revlon colors medium rich brown and dark ash blonde. The hair took the color well I washed it and styled it. The hair is still holding up pretty well still soft and hardly any shedding. I have got so many wonderful compliments on this hair and how beautiful I look with it. Thank you so much Luvme Hair.

Thumbnail of user dorothyc300
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 10th, 2020

I've purchased a few wigs from Luvme Hair. The hair is always good quality, never any funny smells. They have fast shipping and you will always get the same wig as advertised. Thank you Luvme Hair. Will always be a loyal customer!

Thumbnail of user jeannetter67
North Carolina
1 review
0 helpful votes
  • Send Message
October 15th, 2021

Everyone always believes this is my natural hair and are shocked to find out it is a headband wig. It is so convenient, light, easy to install, and looks great! My favorite wig and I would love one in a lighter color!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

How do I know I can trust these reviews about Luvme Hair?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Luvme Hair?