• Luvme Hair

Luvme Hair

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Overview

Luvme Hair has a rating of 4.6 stars from 1,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    221
  • Value
    221
  • Shipping
    223
  • Returns
    141
  • Quality
    219
Positive reviews (last 12 months): 94.3%
Positive
249
Neutral
2
Negative
13
1702
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How would you rate Luvme Hair?
Top Positive Review

“Best customer service”

Annelise W.
9/29/24

Always experienced fast delivery. Tracking is in real time. If not happy with quality, customer service will make sure to assist in the return. Their gifts with purchases are always on point. With all the scams out there, its good to have a trustworthy conpany.

Top Critical Review

“Order not received”

Jeanette E.
4/24/24

I have been waiting almost 2 months and my order so had not come. I've sent various emails to the company and they keep saying it's been shipped but nothing has arrived to my home yet. They have lost me as a customer. I will be canceling this order and asking my bank to refund the monies back into my account. I'm so disappointed with this company because the first wig I ordered from them was nice and I was ready to be a loyal client. However my last ordered consists of 3 wigs that was on sale so I ordered the 3 received confirmation by endo they were working on my order. Later received another email stating the order was sent to shipping is been over a month and still no order has arrived and everytime I sent an email telling the company I haven't received my products yet they just respond saying the order has been shipped.

Reviews (1,498)

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Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (99) lace wig (51)
Thumbnail of user brittneyl78
California
1 review
0 helpful votes
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August 9th, 2023

I am happy with the awesome customer service I received last week. The customer care team was very informative, responded in a timely manner and answered all of my questions with accuracy. Luvme Hair is awesome!

Service
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Brittney, thank you for taking the time to tell us how you feel about our customer service! We're thrilled to know that you are happy with our service. We will continue to provide you with great customer service. Looking forward to seeing you again in the near future. Luvme wishes you all the best.

Thumbnail of user daiseym
California
1 review
16 helpful votes
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August 2nd, 2019

Don't trust the reviews about this company, l am really disappointed, l can't return the wig because l took the combs out of it, l will have to add more hair to it to get it the length and density that l want, once again l beg you please don't order from this company

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Daisey,
I'm so sorry to hear about the experience you had with us. We are committed to providing great quality hair at great price. I would really love to resolve this issue for you. If you could please tell me your order number and confirm the best way to contact you to speak directly, that would be a great help.

Thumbnail of user jacklynr8
Tennessee
1 review
1 helpful vote
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June 29th, 2020

I have been wear the luvme lace wig since November. I have did several washes and several install with the same lacefront. The hair has held up very well. With each install I get so many compliments. I am now ordering a longer one. I also order one for my niece and she absolutely loved it.

Thumbnail of user tiffanyh169
Texas
1 review
0 helpful votes
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December 19th, 2019

I got the 14 inch exotic wave and the hair was really good it took well to heat as well as color although I wish they came preplucked the experience with the hair and shipping was to my liking will be ordering again soon

Thumbnail of user ide
Texas
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Used this hair for my birthday and I literally was soo nice. Had compliments from everyone about how nice the hair looks. It's light and full enough. I nlinitially felt the hair was not full enough but after I combed out the curls, it came out really beautiful.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear, we appreciate you taking time to post this review. We are honor to be part of your birthday celebration and it feels good to know that the product has worked out great for you! For the wigs with curls, we tend to pack them right after the styling work is done, which means that we won't comb the hair before sending out. So, certain maintenance is necessary upon receipt. Our customers can brush the wigs gently to loosen up the curls to their liking. We will continue to provide you with beautiful quality wigs in the future. Looking forward to seeing you again. Luvme wishes you all the best!

Thumbnail of user deliar40
South Dakota
1 review
0 helpful votes
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November 28th, 2020

I can't express enough how much I love this company. The hair is always perfect and beautiful. I have recommended them to so many people. I've bought a few wigs from them so far and I am never disappointed. The hair is amazing. I love it! Thank you so much Luvme Hair!

Thumbnail of user cynthiag185
Texas
2 reviews
0 helpful votes
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October 2nd, 2019

#luveme hair, is a very good company for selling units that is all natural hair and it's soft, and the lace frontal color is naturally hair. I like the delivery process it only takes 7 days or shorter time for the delivery, you can dye the hair and it still no changes to the hair patterns. This is my first time ordering from Luveme hair company and I will always use this company, I have referred to my friends and others as well.

Thumbnail of user lexuss6
Michigan
1 review
0 helpful votes
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March 15th, 2020

I was very cautious at first just because of all these scamming hair companies but I'm very very impressed! I love my unit. 20in deep wave frontal, got a free curling iron, plus a free instal kit including tweezers, wig cap, hair wax and a few other things. As well as the clip I have in the video.

Thumbnail of user collenem3
Florida
1 review
0 helpful votes
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November 20th, 2020

I got this wig for my birthday, it was worth the money, I was always against wearing wigs but this wig changed my mind because it looked great and felt great, I experienced little to no shedding when I wore it. The shipping time was faster than I expected, I was surprised actually and I am anxious to get my two wigs that are on the way.

Products used:
Breathable 360 lace wig body wave

Service
Value
Shipping
Quality
Thumbnail of user charlotteb516
Texas
1 review
1 helpful vote
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July 8th, 2021

I ordered a second half wig from luvme same half wig & same color like my first one. Well what I got was a half wig different color and curl pattern. They blaming me for their mistakes & charging me all type of fees just to returned it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikir5
Indiana
1 review
1 helpful vote
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June 27th, 2019
Verified purchase

I am truly impressed with not only the quality of the unit but also the dedication of the company. Luvme hair quickly responds to questions and concerns with the type of customer service that is rarely seen. The unit itself is exactly as promised. Soft, silky, beautiful with little to no shedding! I am truly a fan and will definitely purchase more and recommend to all my friends as well.

Thumbnail of user christinap213
New York
1 review
0 helpful votes
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February 20th, 2020

First purchase and I am so happy I took a chance and ordered Luvme hair. Delivery is fast. Hair is super soft and absolutely no shedding and no tangling. I've gotten so many compliments on this hair I absolutely love it! I will definitely order more in the future.

Thumbnail of user alyssah95
Texas
1 review
17 helpful votes
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August 22nd, 2020

I bought a glueless a few days ago and it literally took less than a week to come in the mail. I am absolutely inLUV with this wig. It's super easy for a beginner. I am a mom of 3 boys with another on the way and I have no time to do my hair. I actually have thick ear length locs underneath this wig and it's not even braided down or anything. I am absolutely satisfied and I will definitely be a loyal customer now. I'm actually placing another order tonight lol

Tip for consumers:
If you’re new to wig wearing I will definitely go with a gourds wig. And it’s okay not know what you want. Try a small length first so you’re spending so much the first time. Practice with it then go all out the second wig.

Products used:
I love the glueless wigs because it’s so convenient for those who want to switch up a style, on the go or just don’t like the mess with hair glue. It’s super great for beginners too.

Service
Value
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Returns
Quality
Thumbnail of user sonnyj10
New York
1 review
14 helpful votes
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November 24th, 2020

I have 3 wigs the 16 inch body wave full lace and loved it! No plucking at all it was ready to wear right out the box ( do have to cut the lace) and melted on my skin. The 16 inch jerri curl 360 wig those curl POP doesn't dry out or tangles - It shed very minimum. The bob wig is everything put in on and go! Hair is soft and retained its shape. The best company by far! Kudo to the free hot comb and lashes. That hot comb is soooooo good!

Thumbnail of user geniceh1
New Jersey
1 review
0 helpful votes
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June 5th, 2020

I bought a 20' 360 lace deep wave wig and it is beautiful! It arrived in a timely fashion and the website was easy to maneuver. I dyed it jet black and crimped it and it held the style and dye without damage to the lace! I am now a loyal customer

Thumbnail of user deen25
Georgia
1 review
8 helpful votes
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October 9th, 2018

I'm a hairstylists in the Atl metro area. I ordered the water wave 18" about 2 months ago. The hair does loook natural but sheds extremely bad. It also matted in the back Bc they put cheaper hair in the back of the wig. It constantly tangled so I ended up cutting it into a short bob to get rid of the tangled hair in the back. It's ok now but still sheds.

Decided to give it another try... I ordered a body wave 18"... terrible quality. There's no body, it sheds even worse, it won't hold curls at all. And it gets extremely oily and you can't use any type of oil on it, light or heavy... It frizzes still and tangles.

Please be aware, the hair is not of good quality. I've wasted money on these wigs. I would advise visiting your local beauty supply stores and seeing the quality and feeling the textures of the wig before purchasing.

Thumbnail of user mautricel
Georgia
1 review
1 helpful vote
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March 23rd, 2020

I purchased love me hair and it arrived in about 3 days and my stylist installed it last Thursday. When I tell you that my hair is slayed and laid! Everyone thought it was my real hair because it looked so natural on me I bought the chestnut brown lace frontal wig and the density is amazing. The lace is thick and not of a weak or fine material. Shedding is minimal and it looks so good on me. I received so many likes and compliments on social media and in person.

Thumbnail of user samanthaj212
Germany
1 review
0 helpful votes
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April 13th, 2020

This is now my 3rd order from this company and I am super happy every time. I ordered 3 wigs this time and my favorite is definitely this curly bob. It's full yet light at the same. I simply just wet it and go and it looks amazing. I got so many compliments the first time I put it on. Absolutely love this company!

Thumbnail of user marilinev
Florida
1 review
0 helpful votes
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September 21st, 2020

I now purchase hair from only this company and I can literally say I have no issues recommended this company to several friends. Delivery is fast and the quality of the wig is amazing, I will continue to order my next units as long as I can.

Thumbnail of user melonyh7
Michigan
1 review
0 helpful votes
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April 12th, 2020

Love this unit and definitely will be my summer go to. I am so happy to add some versatility to my collection and I will be ordering again. I love that I can go from serious to sassy in a matter of minutes. Thank you Luvme hair company.

Thumbnail of user nylah5
Wisconsin
1 review
0 helpful votes
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June 2nd, 2020

16 wig that I purchased from Luvme Hair and I'm loving every bit of their hair. They make the wig looks so real and natural and easy to maintain that's why I love buying a wig they surprised me with been here all the time

Thumbnail of user angelam448
South Carolina
2 reviews
12 helpful votes
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January 2nd, 2019

The wig does not look anything like the picture. Very poor quality. It doesn't fit my head. Lace is horrible. One side of the wig is longer than the other side. Also, the side that is short is very thick compared the longer side. I thought the company was in the United States however the wig was shipped from China. Very deceptive company. Please do not waste your money. I think the great reviews are probably fake.

Thumbnail of user camileb
Illinois
2 reviews
0 helpful votes
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August 14th, 2021

Super Excited with my LUVME Wig it's classy chestnut color is perfect with my complexion, and I love how it fits my head perfectly. It's like I'm not wearing a wig but my own hair. I love all the compliments I have received from my family, friends and strangers too. Great price and delivery was fast too. I'm so happy I purchased this product. Have to thank LUVME hair for this classy luxury wig. It's so cute on me

Products used:
Luvme hair wig

Service
Value
Shipping
Quality
Thumbnail of user mariae1238
District of Columbia
1 review
1 helpful vote
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December 27th, 2022

The wig was advertised as a lace front, but it was a cheap headband wig. The wig was also significantly shorter than what I ordered. When I asked for a refund, the company offered me 5% back. When I insisted on sending it back, they told me that I would either need to accept a 30% refund or pay myself to send it back to them. Terrible company with a terrible product and false advertising. Suspect that most of their reviews are paid for also.

Thumbnail of user lakeeshaj1
Louisiana
1 review
1 helpful vote
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February 19th, 2020

So, I purchase hair often and quality matters and this hair meets my beautician standards, curls beautiful, and it's full. I purchased this hair cus I just finished radiation and I loss hair on the left back side, this u part wig covered it beautifully, I am grateful for this company.

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.

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