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Luvme Hair has a rating of 4.6 stars from 1,539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
This company responds to reviews on average within 12 days
I recently started wearing wigs and this one is beyond perfect for inexperienced and beginners. Literally take it out of the lovely packaging and put it on. She is very full relating to density, the curls and highlights are very natural looking, and multiple ways to secure. I had to trim the bangs a little to my liking but you can keep them long for more versatility. She comes with combs, a band, and two adjustable bands for added security that she's not going anywhere. My wig fits a little snug in the front underneath the bangs. I have adjusted but still snug. It may be due to my head size, LOL. But I have noticed if I pull it down a tad on my forehead it's not as tight. The hair is so soft and natural looking. The part in the center looks like my natural scalp so no need for makeup.
The hair is too densely packed. It looks artificial on me. I'm older and look younger and a big thick head of hair is too much for me and looks artificial. That you. I love you all. I don't have a lot of money to spend on hair every month.
Shipping is fast. Units are very versatile. Units have a minimum of shedding after being washed. Best hair hands down!
Tip for consumers:
Please browse websites there are ALWAYS SALES AND DISCOUNT CODES!!!!!
Products used:
I purchased human hair wigs from LuvMe
Date of experience: January 4, 2022
This is the second wig I've purchased and I loved it. It's so soft and full. No shedding. I definitely look forward to shopping with you all again.
Date of experience: December 5, 2019
The hair quality is horrible, it sheds a LOT, it doesn't hold moisture & turns into a tangled mess, it's poorly constructed & I can go on.
I'm honestly convinced that I've been scammed from this site. I ordered hair on 8/20 and received it shortly after, I was elated when I saw that curl! However, that was short-lived. The hair started misbehaving as soon as I cowashed it. I've own human hair wigs and I've never ever had this experience.
It is extremely frizzy and doesn't hold the curl. I could've (maybe) compromised on that but OMG the shedding is driving me absolutely nuts. I've tried EVERYTHING, finger detangling, a wet brush, a wet comb, one of those fancy detangling brush and NOTHING. The hair is at my office desk, my sink, home, I've even seen it in my toilet bowl.
There's only so much that I can type, but what I can say is order with caution. I saw this wig on tiktok and fell in love but it has failed to meet my expectations and I won't be doing business with this company or recommending them to anyone.
I lodged my complaints and after much back and forth, I only got $45 from a $143 order. Also their group is basically a cult! There are no negative comments allowed. When I tried to post to get someone to reach out to me, the post was denied and one of the admins came in my inbox. I've also noticed that they delete negative comments in the group that call their quality into question.
Long story short, go to another site and get your quality hair there!
Date of experience: October 2, 2023
Very soft and wavy... Color not too bright for my light skin.Love it. It was a little more fuller than I normally wear
Date of experience: November 13, 2023
Hi Kesha,
Many thanks for taking the time to send this review. Customer satisfaction means a lot to us. Glad that you like this wig! If it's fuller than expected, we would suggest you can trim it a bit to your liking! We will continue to bring you quality wigs. Looking forward to seeing you again in the near future. Luvme wishes you all the best.
I love my 14 inch u part wig. It was easy to install, a little big but not too much to handle. I will be ordering again.
Date of experience: August 10, 2020
I ordered a UPart wig in a 20 inch and immediately once I opened it, I knew the hair was synthetic. This hair is way too shiny. It looks cheap and like Barbie doll hair. Human hair does not shine like this. I should've stuck with my instinct and not order from this site. Waste of money. Not sure about these reviews posted, but I will never order from this place again. Awful hair.
I received an email from this company asking me to send them a video of me curling the hair,
(My Response):
I'm not recording anything. As I stated in my review the hair is way too shiny to be human hair. Synthetic hair can also be curled using the correct procedures and heat. Have been doing hair for 17 plus years now and I know this, so curling the hair doesn't prove that the wig is not synthetic. I'm very disappointed in this wig. I've washed this dirty wig. You all know what you're selling and it's not human hair. I would like a refund, but the hair is not in the original state because I washed it. The hair looked like Barbie doll hair before I washed it. Your wigs are awful and your reviews are fake and full of lies. Maybe I was sent a synthetic wig or just got a bad wig, and you all still have not posted my review or the picture that I took of the wig to the Luvmehair website, which means to me that you all don't want the to the true reviews and are dishonest, but this is unacceptable. It was $160 with the discount and I've wasted my money and time with this ugly plastic wig. I am very pissed.
I am warning you, do not buy from this company. I was being cheap and not wanting to spend $400 plus on bundles, but only to receive a fake Barbie doll synthetic wig.
Tip for consumers:
I want a full refund. I’ve washed the hair, so it’s no longer in its natural state. I should’ve just returned to begin with and not tried to see if washing it would make a difference. It was kinky at the ends just like Barbie doll hair before I washed it. Terrible fake hair/wig.
Products used:
I read the fake reviews on the company website and this is reason why I purchased. I thought the company sold quality hair. I was dead wrong.
Date of experience: November 10, 2023
Hi Stephanie,
We are really sorry for the discrepancies, and we are devastated to hear you had such a bad experience with us.
We've been working hard to provide all LUVME customers with better quality products and better customer service. We only sell 100% human hair since we established, and this has been our aim. The problems you have mentioned are significant to help improving and we take it seriously. As checked, our colleague has explained on email that how to test the hair, including checking if the hair melt when curling and buring hair. Unfortunately, we haven't received your reply.
Secondly, We have upgraded the return policy, which means if you prefer to return, we will have 30-days return policy if the product is in its original condition. And the return instruction has been included on email, please have a check and we will process the return.
In order to help you solve the problem faster, please have a check of our email. We'd love to make every effort to turn your experience into something better. Looking forward to your early reply.
Soft, undetectable lace, fit perfectly. There was however quit a bit of shedding which I am not fond of.
Date of experience: October 4, 2019
2 years still going strong. This is the most natural looking hair ever. Soft silky beautiful hair. Thanks Luvmehair
Date of experience: November 29, 2021
I Love this unit. Great product will be purchasing again. This is my favorite company. Thank you so much.
Products used:
Wig
Date of experience: November 12, 2021
My 8 inch bob wig looks nothing like the pucture! The hair looks horrendous... really. It came with no tag one of the ear tags is hanging off! I WAS TOLD TO TAKE THE WIG TO A SALONE AND GET IT CUT INTO THE BOB AND HAVE THEN STYLE THE WIG TO LOOK LIKE THE PUCTURE. What
Date of experience: October 4, 2019
Glad to receive this nice wig. No shedding and easy to maintain. Next time I will get a longer length. Very pleased.
Date of experience: November 8, 2023
Dear Greta, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
I ordered a wig and the wig never came. I was sent a package the had been opened and taped back up no box or wig in the package at all! There was a cheap wig stand in this horribly put together package which was also opened and it had Chinese writings on it so I can't even read it soooo DO NOT ORDER FROM LUVME HAIR. IT IS A SCAM. I contacted them and they are putting the blame on me. I disputed the charge and now they are asking me to cancel the dispute
Date of experience: March 15, 2019
Before I ordered my luvme hair I was already convinced I was going to love it I'm a 1st time purchaser and baby when I tell you I was so happy this unit is a 360 preplucked 12in deep wave my next order will be some bundles but I'm enjoying my unit I'm slayed on quarantine
Date of experience: April 22, 2020
LuvMe HAIR will help you find lost confidence, build your self esteem add joy to your life as you will receive so many compliments. It's easy to install and looks so flawless. I've ordered 3x and will order more. Thank you LUVME HAIR because ILUVMY HAIR.
Date of experience: October 3, 2020
They have great hair and I love all four of my units never been dissatisfied with any of their products and shipping is fast as well
Date of experience: November 5, 2020
I've purchased over 15 wigs from LuvMe and they never disappoint. The quality is by far the best I've ever tried and the prices are amazing. They are a must for any "wiggie "
Date of experience: November 14, 2020
Absolutely loving myself in this side part bob wig. This is exactly what I needed as a new mom. Makes me feel like a million bucks.
Date of experience: August 31, 2020
My units were as described... and they were so pretty and I'm in the process of ordering two more its worth it. A life long buyer
Date of experience: February 19, 2020
Horrible RETURN service! I had been a loyal customer until I had to return a wig! They have giving me the run around for over a month! Buyer BEWARE they will not give you a refund in a timely manner!
Date of experience: July 16, 2020
I Brought my celebrity Frontal and Dyed it red! The best Decision. I've made in a long time, for my hair! Protective style! And Everyone Loves the SLAAYYY! GO GET YOU ONE ASAP!
Date of experience: February 7, 2020
Very professional and compassionate with the process of returning my product. It was easy and convenient.
Date of experience: December 20, 2023
Dear Jennifer, thank you for the 5-star review. Glad to know that you love our wigs and our customer service has been of great help to you! In order to meet different demands from our customers, Luvme Hair upgrade the return policy to process faster and convenient return. We are so pleased that our effort has been recognised by you. Our team will keep working hard to follow strict quality check and improve our service. It's our pleasure to help you and we look forward to seeing you again soon!
I love luvme hair I get so many compliments about the Wigs people always say when I show up with the Purple Box what kind of hair is That It got to be Good and it is
Products used:
Wigs Wigs
Date of experience: October 20, 2023
Dear Chantris,
Thank you so much for your great review of Luvme wigs. Switching up is everything. We are working on making fabulous and high-quality wigs for our customers. Appreciate knowing you are our loyal customers and have many Luvme wigs for your daily outfits. Luvme aims to provide wigs that can make our customers look confident, powerful, and independent. We are glad that we hit this mark for you. Each opinion is valued. Luvme listens to our customers' voices and takes their advice to improve the products. The HD lace fronts, the glueless wigs, and the natural hairlines are significant improvements based on customers' suggestions. We hope we can invent more ideal wigs in the future. Your opinions matter. Thank you for your support.
I ordered this wig around April 2021 for my birthday, used it often since. Lace is visible and it's a T part wig that's the only thing I didn't like about this wig otherwise GAME CHANGER!
Tip for consumers:
These wigs last !
Products used:
BRONZE BROWN PURE COLOR MIDDLE PART 180% DENSITY T PART SIMPLE LACE WIG
Date of experience: September 19, 2020
Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.
Hello Da,
We’re so sorry to hear about your experience with our headband wig. We've been working hard with our factory to provide our customers with high-quality human hair wigs. And we also have strict quality check before we ship out the wigs. We are sorry that this wig did not work out for you.
Every opinion matters. As a company aiming to offer the best service to all LUVME customers, we’ll keep working hard to make improvement. So we welcome customers to share their ideas with us, no matter in good ways or in bad ways. And the suggestions we provided iare based on the feedback from other customer. Thank you for your understanding.
Last but not the least, what you have mentioned is significant to help improving and we take it seriously. Luvme hair wishes you happy every day.