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Luvme Hair has a rating of 4.6 stars from 1,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
This company responds to reviews on average within 12 days
I recently started wearing wigs and this one is beyond perfect for inexperienced and beginners. Literally take it out of the lovely packaging and put it on. She is very full relating to density, the curls and highlights are very natural looking, and multiple ways to secure. I had to trim the bangs a little to my liking but you can keep them long for more versatility. She comes with combs, a band, and two adjustable bands for added security that she's not going anywhere. My wig fits a little snug in the front underneath the bangs. I have adjusted but still snug. It may be due to my head size, LOL. But I have noticed if I pull it down a tad on my forehead it's not as tight. The hair is so soft and natural looking. The part in the center looks like my natural scalp so no need for makeup.
The hair is too densely packed. It looks artificial on me. I'm older and look younger and a big thick head of hair is too much for me and looks artificial. That you. I love you all. I don't have a lot of money to spend on hair every month.
I want to cut my hair, but I have never been encouraged, I found the best and easiest solution. And I love it. Obceded with my U PART BOB WIG
Date of experience: June 22, 2020
I contacted livened to change delivery. Ups came when I am not home. Please take to access point
Date of experience: November 7, 2023
Another great experience love love love my new hair
Date of experience: November 20, 2023
Dear Jamagne, thank you for your affirmation of our Luvme Hair. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and services. Welcome next time. Luvme Hair wishes you happiness every day.
I've had a lot of wigs this is the best hands down love it and will be ordering again
Date of experience: November 21, 2023
Dear Sheila, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
The wig is light and natural looking. Many compliments on this wig.
Date of experience: November 11, 2023
Dear Johnnie, thank you for your affirmation of our Luvme Hair. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and services. Welcome next time. Luvme Hair wishes you happiness every day.
Great customer service and great service and discount
Date of experience: November 19, 2023
Dear Nathalie, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
The hair is good. Haven't washed it yet so far so good.
Date of experience: November 16, 2023
Dear Jacqueline, thank you for your affirmation of our Luvme Hair. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and services. Welcome next time. Luvme Hair wishes you happiness every day.
Always had a great experience and they always come in super quick
Date of experience: November 7, 2023
Dear Kierra, thank you for taking the time to leave us a review, we really appreciate it.
Glad to know that your order was delivered in a timely manner and everything turned out well for you. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
We will continue to provide you with excellent services and high-quality products.
Looking forward to being of service to you again in the future.
I love my hair, I can't wait to order more! I love the quality of the hair.
Date of experience: November 14, 2023
Dear customer, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
Wonderful hair love the color I confirm it's beautiful
Date of experience: November 15, 2023
Dear Linda, thank you for your affirmation of our Luvme Hair. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and services. Welcome next time. Luvme Hair wishes you happiness every day.
I love my silky wavy hair the color compliments my face the quality pig the hair is amazing
Date of experience: November 10, 2023
Dear Roslyn, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
It looks natural and easy to maintain and manageable..
Date of experience: November 9, 2023
Dear Latasha, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
My water wave wig sheds sooo bad OMG NOW I know that curly hair sheds but it's bad :( so disappointed
Date of experience: August 13, 2023
Hi Paris, we appreciate you for taking the time to share your experience here.
Luvme aims to provide quality wigs to the customers. We are sorry to hear about your disappointment with our products. Rest assured, customer satisfaction is of utmost importance to us. Normally our wigs could last for more than one year under proper care. I know you must have taken good care of the wig, but there are many factors that could lead to hair shedding. And every feedback counts. If our customers meet the shedding issue, feel free to email us at customercare@luvmehair.com with the order number and some pictures or videos of the wig. Our supports will be happy to assist and check with the factory to better locate the issue. It helps to know the kinds of difficulties our customers have so we can work toward improvements.
To look into the issue, we have sent you an email asking for more informations. Please kindly have a check and respond at your earliest convenience. We look forward to hearing from you soon. Thank you again for your time and feedback. Luvme wishes you all the best.
Nice, soft and fit. I received good compliments whenever I wear it.
Date of experience: October 28, 2023
Dear Rasidat, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
This is one of my favorite units. I recieved tons of compliments. Beautiful hair luv me!
Date of experience: September 27, 2023
Hi Pauline,
Many thanks for taking the time to leave this review. We are committed to creating wigs that make our customers look and feel their best. Glad that we have hit the mark for you! We will continue to offer beautiful quality wigs and look forward to serving you again in the near future. Luvme wishes you all the best.
I love that you changed the band to an adjustable one. I absolutely love the curly wig.
Date of experience: November 4, 2023
Hi Diane,
Many thanks for taking the time to send this review. We will continue to improve our products with the feedbacks given. Glad that you love the updated band! We look forward to serving you again in the near future. Luvme wishes you all the best.
10/10 this unit was everything just perfect in every way
Date of experience: November 9, 2023
Dear Angelica, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
Hair is amazing! Love this wig! Very bouncy and elegant straight out the box
Date of experience: November 8, 2023
Dear Joy, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
I love my unit. I love the Quality. I love the free gifts. I love the arrival time. VERY PLEASED.
Date of experience: May 10, 2020
This wig has nits. They won't honor their own return policy.
This is Luvmehair response: You can wash it and condition it and the hair will be nice again. This style is very popular, many ladies have tried and love it.
We believe you will be more amazing. How about having a try?
Luvmehair website return policy: Helpful Hint:
1.We recommend shipping packages back using USPS Flat Rate shipping with a tracking number for convenience, as we are not responsible for lost packages or stolen packages. Without proof of receipt and delivery, we will not issue return credit. You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.
2. Returned items must be unworn and unwashed and uncut and unstyled (free of any stains from makeup, deodorant, or wear) with gifts and product package attached. Defective items must be reported with Email within 14 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 14 days of receiving your package. Report email: *******@luvmehair.com.
3. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product. If the returning is due to buyer's problem. We does not provide return shipping labels. A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address. When delivered, the unauthorized rejection is not allowed, and the cost of unauthorized rejection/return will be borne by the buyer.
Refund:
1.If the returning is due to our problems (Such as: Incorrect products, Quality problem of products), we will provide a full refund for you;
2.If the returning is due to buyer's problems (Such as: Don't like/want, Order wrong product/size), we will remove $20 from your refund as loss of freight and handling fee, and you must contact us for returning within one month of receiving.
3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you no longer use the original card, please contact us in advance.
4.If you have any problems with order/products/payment, please contact with us at first. If you return the items without contacting us, or if there is no reason to dispute, we will not ensure your refund and make a complaint according to the policy.
Date of experience: November 30, 2020
Love my new wig, but you need more salt-and-pepper style choices
Date of experience: November 5, 2023
Hi Claudette,
Thank you so much for taking the time to send this review. It's wonderful to hear that you love the wig! We also appreciate your suggestion about the wig which will be conveyed to the team. We hope to include more options in sale and pepper in the future. Looking forward to seeing you again. Luvme wishes you all the best.
Very very bad quality (nothing like pictures) and seller extremely rude! Worst experience ever!
Date of experience: April 9, 2019
The hair Looks Great, and arrived quickly.
Very satisfied
Date of experience: November 3, 2023
Hi Nechelle,
Thank you so much for taking the time to send this review. Glad that your order was delivered in a timely manner and turned out to be good for you. We will continue to offer you fast shipping and good product. Looking forward to seeing you again in the near future. Luvme wishes you all the best.
Wig is extremely beautiful and fits me so well! Great value for the cost!
Date of experience: November 1, 2023
Hi Danielle. Many thanks for your recognition of our products. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction. Meanwhile, we do dedicate to provide all Luvme Hair customers with a better cost performance.Satisfying every customer is our unremitting pursuit. Glad to know we hit the mark for you. Come back and see us soon.
The hair was flawless I love the glue less easy to go wigs!
Date of experience: September 25, 2023
Hi C W,
We appreciate you taking the time to send your review. Thank you for choosing us! We dedicate to creating uncompromising quality and ready to go wigs that are both comfortable and fashionable. It's wonderful to hear that you're pleased with your purchase. We look forward to serving you again in the future. Luvme wishes you all the best.
Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.
Hello Esther,
We are really sorry for the unhappy experience.
We've been making effort to work with the shipping company to provide better shipping service and fast delivery to our customers. What you've mentioned is important to us, we checked the email records and chat records, our colleague has contacted the UPS to change the delivery address to the UPS access point as requested. Please kindly understand UPS will need 2-3 working days to change the delivery. And we will keep you updated via email. Please don't worry.
We do have chat service on our official website. If you have encountered problems with your orders, you are welcome to contact us via Chat or Email. We will do our best to help you solve the problem.
Thank you again for your feedback. Luvme wishes you happiness everyday.